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Friendly staff. Clean hotel. A good breakfast with nice garden views. Good facilities, pool etc...
Went to the hotel spa and had a pedicure which was excellent. Only 2000r. Really friendly spa staff as well.
We didn't stay here only went to have a nice dinner. The service level was sub par at best compared to their other hotels- with only the hostess seaming to care about customer service making the dinner not enjoyable. The food was pretty good and...More
Thank Kert F
Response from Samir B, General Manager at Shangri-La Hotel KathmanduResponded 1 week ago
Thank You for sharing your feedback. Your comments are well taken, will ensure that you experience the best on your next visit.
The hotel is undergoing some outside maintenance, it is the quite season. I have stayed here several times since 2012 and several other hotels nearby in different seasons, but i have to say it is still as good as ever. It has a very nice...More
Thank A TripAdvisor Member
Response from Samir B, General Manager at Shangri-La Hotel KathmanduResponded 2 weeks ago
Thank You for your kind feedback. Happy to know you have enjoyed our ambiance and services. Thank you again for your visit and look forward to welcoming you back to our hotel.
This hotel is located in Lazimpat alongside other 4 star hotels like Ambassador, Radisson. What makes Shangri-La stand out is its hospitality! We were having trouble with contacting our local tour agent and the hotel staff provided immediate assistance in co-ordinating with the local operator...More
Thank Hiral Z
Response from Samir B, General Manager at Shangri-La Hotel KathmanduResponded 10 January 2018
Thank you for sharing your experience at Shangri~La Hotel, Kathmandu. I am glad to know you enjoyed our service and facilities. We always endeavor towards our guest satisfaction. Please do let us know, your next plan of visit. Team Shangri~La would be happy...More
This place was disgusting. I'm a frugal backpacker and this one was not worth it. The bathroom situation was terrible in the room and in the hall way(community bathroom). The meal was one of the best I've had but then a cat came out of...More
I had the buffet which had reasonable spread with a good amount of local dishes for just under US$20. Visit the millionaire’s club casino next door and sign up for free and you can have a free meal there, might even win if... More
I had the buffet which had reasonable spread with a good amount of local dishes for just under US$20. Visit the millionaire’s club casino next door and sign up for free and you can have a free meal there, might even win if you are lucky!