We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Hotel Jay Suites

About
Location
Cleanliness
Service
Value
Certificate of Excellence
Jay Suite located at the heart of KTM i.e. Thamel is an ideal vacation destination. We are a small family run business which enables us to offer quality services to our guests, all year round. With Swayambhunath view rooms, mountain view and city view rooms we are sure you can find something that suits you.
Read more
Property amenities
Room Service
Restaurant
Airport Transportation
Free High Speed Internet (WiFi)
Laundry Service
Concierge
Wheelchair Access
Bar/Lounge
Breakfast included
Dry Cleaning
Breakfast Available
Show more
Room features
Suites
Non-Smoking Rooms
Air Conditioning
Refrigerator in room
Minibar
Family Rooms
Good to know
HOTEL STYLE
Trendy
Family
HOTEL CLASS
Reviews & more
212Reviews
140Photos
2Q+A
31Room tips
Traveller rating
  • 159
  • 44
  • 5
  • 1
  • 3
Time of year
Traveller type
Language
  • More languages
  • Filter
  • English
Show reviews that mention
During my stay in Kathmandu, Bijaya and all staff members were friendly and helpful. The rooms were well equipped, wifi was fast, breakfast was simple but always enough. The hotel is tucked away in a side road that allows for peace away from the hustle and bustle.
Read more
Response from Bijaya N, Manager at Hotel Jay Suites
Responded yesterday
Dear Ben W, Warm Greeting from Hotel Jay Suites. Thank you for taking the time to write your review on Trip-advisor.com. It was a pleasure to welcome you as our guests at the Hotel Jay Suites Kathmandu, Nepal. We are delighted to know that you had an enjoyable stay with us. Your compliments with regards to the service of our associates are very much appreciated as we certainly strive to deliver the highest standards of customer service to all our guests. We are also happy to know that you were pleased with the various hotel facilities at Hotel Jay Suites. Your kind comments are truly rewarding and please be assured that your feedback will be passed on to the team of Hotel Jay Suites. Thank you for your recommendation and we look forward to any opportunity to welcome you again at Hotel Jay Suites in the near future.
Read more
we stayed in hotel for 6 days and from day one till our last day we have received very excellent services from the all the members of staff, all the members of staff are very help full, polite and very humble, kitchen staff are too good serving wonderful food , very good breakfas
Read more
Response from Bijaya N, Manager at Hotel Jay Suites
Responded yesterday
Dear 63Prashantshah, It was our great pleasure to get a chance to serve you while you were in Nepal. We are overjoyed by your positive review and glad that you appreciated most aspects of the hotel. Thank you on behalf of all my team, for such an excellent appreciation for our work that we have provided. At Hotel Jay Suites we continuously strive towards providing guests with memorable experiences and we are glad that we were able to achieve your expectation on your another visit at Hotel Jay Suites. Thank you for your recommendation and we look forward to any opportunity to welcome you back to Hotel Jay Suites in the near future. Hope when you are in Nepal, we get chance to meet up again. Have a wonderful day. Warm Regards, Bijaya Neupane & Hotel Jay Suites Family.
Read more
You need a piece of home when you travel to places like Nepal – somewhere where they are pleased to see you, to welcome you and make you comfortable. All the staff did that for my husband Andrew and I, and the glue that framed that welcome picture was the clean room, especially t
Read more
Response from Bijaya N, Manager at Hotel Jay Suites
Responded 2 weeks ago
Dear Johanne W, It was our great pleasure to get a chance to serve you while you were in Nepal. We are overjoyed by your positive review and glad that you appreciated most aspects of the hotel. Thank you on behalf of all my team, for such a big shout-out appreciation for our work that we have provided. At Hotel Jay Suites we continuously strive towards providing guests with memorable experiences and we are glad that we were able to achieve your expectation on your visit at Hotel Jay Suites. Thank you for your recommendation and we look forward to any opportunity to welcome you back to Hotel Jay Suites in the near future. Hope when you are in Nepal, we get chance to meet up again. Have a wonderful day. Warm Regards, Bijaya Neupane & Hotel Jay Suites Family.
Read more
I highly recommended Hotel Jay Suites. Everyone was extremely courteous and helpful. Sohan especially went out of his way to make my stay exceptional! Rabin made great meals and Divya was also very kind.
Read more
Response from Bijaya N, Manager at Hotel Jay Suites
Responded 4 weeks ago
Dear Jeremy N279, Warm Greeting from Hotel Jay Suites. Thank you for taking the time to write your review on Trip-advisor.com. It was a pleasure to welcome you as our guests at the Hotel Jay Suites Kathmandu, Nepal. We are delighted to know that you had an enjoyable stay with us. Your compliments with regards to the service of our associates are very much appreciated as we certainly strive to deliver the highest standards of customer service to all our guests. We are also happy to know that you were pleased with the various hotel facilities at Hotel Jay Suites. Your kind comments are truly rewarding and please be assured that your feedback will be passed on to the team of Hotel Jay Suites. We are looking forward to any opportunity to welcome you again at Hotel Jay Suites in the near future.
Read more
It's in a very conjusted place. I booked it for 3days, but because of their services, left within a day. But they penalized me for 3days charges. Horrible experience. Charges are extremely high. Service is extremely poor, no support from the staffs. And they behaved very badly.
Read more
Previous
Album Categories
All photosTravellerRoom & SuiteDining Business Centre & Event Rooms
Photo provided by managementHotel Jay Suites
Photo provided by managementHotel Jay Suites
Superior One Bedroom Apartment
Photo provided by managementHotel Jay Suites
Deluxe Triple Room
Photo provided by managementHotel Jay Suites
Entire Room
Photo provided by managementHotel Jay Suites
Deluxe Room
Previous
Is there a free breakfast and free pick up from the Kathmandu airport
Dear Guest, Namaste and Greeting from Hotel Jay Suites. Yes, There is a complimentary Breakfast. And we provide airport pick up service for our guests with a surcharge of USD $10 (By a Car for 1-3 pax) & USD $15 (By Jeep/Hiace for 4-13 pax) from 7 AM to 8 PM but after 8 PM additional USD $5 will be charged on above price. Thank you.
0 votes
Show all answers
I cannot call, and the hotel is not responding to my request on their website (is it broken or do they ignore these requests?) Can ANYONE tell me how to get in touch with this property!? Thank you!
Couldn't add email address fully.i think u got it !
1 vote
Show all answers
"Family Room are on floor five are large and very clean"
"Higher floor"
"After staying in the top floor suite, I recommend it. It has a kitchenette, a dinig set, two rooms and it's very spacious."
"Go higher than floor 2"
"The room was clean and adequate; furnishings were somewhat worn but still in decent shape. The towels were not sparkling white but still good. The bedding was exceptionally comfortable. The staff was amazing-they were extremely friendly, respectful and very helpful in every way. They arranged taxi service for us and suggested tours. They recommended The Everest Flight which was exceptional and not to be missed. The restaurant was good but they do not change the table clothes after each diner which we expect in the US, however, the food was fresh and well prepared. The free breakfast included a full array of choices. I would stay at the Jay Suites again. The location is perfect for strolling and shopping. We enjoyed our stay and were sorry to leave :) At departure, the staff bid us a fine farewell and, as custom, placed fabric scarves around our necks- we were very touched by this act of kindness and gratitude."
Previous
PRICE RANGE
US$32 - US$43 (Based on Average Rates for a Standard Room)
LOCATION
NepalCentral RegionBagmati ZoneKathmandu ValleyKathmandu
NUMBER OF ROOMS
23
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing