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InterContinental Lusaka

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InterContinental Lusaka
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365 Reviews from our TripAdvisor Community

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Showing 345: English reviews
Leeds, United Kingdom
Reviewed 2 days ago NEWvia mobile

Stayed with my small family and we well very well looked after. Friendly and very helpful staff. Room well cleaned every day and a daily newspaper brought to the door stem, in its own special bag! The resturant offers a wide variety of cooked hot and cold foods. You will also be treated to a friendly and efficient service. Everyone...

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Helpful?
Thank Mumamba
Reviewed 3 days ago NEWvia mobile

My first 4 days were in the Club rooms on the 7th floor with its own lounge which was very good. Room spacious, well appointed and lounge facilities very good including "happy hour" which was well received after full days of meetings. Due to overbooking had to move to normal room for two nights. Certainly not as good as club...

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Thank Paul H
Orange County, CA
Reviewed 3 days ago NEWvia mobile

Nice hotel in leafy area of Lusaka. Efficient and friendly check in. Nice pool area and one of the better hotel gyms I've encountered in all my travels - and I travel a lot. Stayed one night two separate times at each end of business trip to northern Zambia.

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Thank Gaucho83
Reviewed 1 week ago NEWvia mobile

Lusaka is a town compared to Nairobi or Lagos. The ride from the airport to the hotel is pretty convenient. Arranged hotel pick up went all well. At checking my IHG membership has not been present. However, front office manager stepped in. Nice, though a bit tired room. Dinner at Savannah bar was good with great service. Gym might need...

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Helpful?
Thank Frank H
Lucy M, Assistant Quality Manager at InterContinental Lusaka, responded to this review

Dear Frank H, We are so pleased to read that you had an overall pleasant stay with us! Thank you so much for giving special mention of the great service you received from our Team during your stay! Thank you again for choosing InterContinental Lusaka and for taking the time to post your review. We hope to welcome you back...

Johannesburg, South Africa
Reviewed 12 January 2017

Rooms are average. Front office and housekeeping staff are very friendly and helpful. Restaurant area needs some refurbishment, otherwise food is acceptable. Lovely pool area. Great message spa with good therapists.

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Helpful?
Thank AnitaMunetsi
Lucy M, Assistant Quality Manager at InterContinental Lusaka, responded to this review

Dear AnitaMunetsi, Thank you for taking the time to post your review! We are absolutely thrilled to hear that you liked our pool area as well as our health club facilities during your stay! Thank you again for giving special mention of the excellent service you received from our Front Office Team and Housekeeping Team, as such comments really motivate...

Nairobi
Reviewed 20 December 2016

Stayed at the Intercon for 2 weeks on business in Oct 2016. Staff are very helpful and room was clean and comfortable. Good internet and there is a small shopping plaza downstairs with a bank, car rental etc. Decent restaurant, gym and tennis courts on site. Overall, a pretty good option in Lusaka with all facilities within the hotel.

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Helpful?
Thank safarized
Lucy M, Assistant Quality Manager at InterContinental Lusaka, responded to this review

Dear Safarized, Thank you for your 5 star rating of your recent stay with us! We are so pleased to read of the helpful service that you received from our Team during your stay and that you were comfortable and happy with our facilities! Thank you for choosing InterContinental Lusaka and for taking the time to post your review! We...

Lusaka
Reviewed 8 December 2016

Attended a week long conference at this hotel and was impressed by their in-house audio team. They provided all the audio equipment and we had no problems with any of the equipment. The lunches were excellent and the staff very helpful. My rating would have been excellent but for the backup power system which did not provide power coverage between...

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Helpful?
Thank Namukulo M
Lucy M, Assistant Quality Manager at InterContinental Lusaka, responded to this review

Dear Namukulo M, We are so happy to read that you had a successful conference due to the service you received from our Team! However, we sincerely regret the inconvenience caused to you during the changeover of the power supply source. Thank you for your suggestion, our Management team will look into this so hopefully on your next conference with...

Reviewed 18 November 2016

I did not get a chance to stay in their visitor's room but we stayed in one of their conference room. The place is very well maintained in terms of orderliness and cleanliness. There are signs and guides on where each of the meetings or conference happening on that day takes place. I was only a little disappointed on the...

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Helpful?
Thank Dring D
Lucy M, Assistant Quality Manager at InterContinental Lusaka, responded to this review

Dear Dring D, We are so pleased to read that your overall experience with us was Great! We hope we will have another opportunity to cater to both your conference & Banqueting requirements as well as your accommodation needs. Thank you for taking the time to post your review! We hope to welcome you back soon! Kind regards, Lucy Mwananshiku...

Atlanta, Georgia
Reviewed 14 November 2016

First night woke up with backaches from bad mattress. Took 4 hours and extra $25/night to get new room, where the A/C didn't work. Took another 4 hours to get another room where the shower didn't drain. The overall environment is dirty, the staff don't care and we couldn't wait to get out of there!

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Helpful?
Thank mcstal
Lucy M, Assistant Quality Manager at InterContinental Lusaka, responded to this review

Dear mcstal, Thank you for choosing InterContinental Lusaka. May I take this opportunity to formally apologize for your very disappointing stay with us. I can understand how unsettling this experience must have been for you. Kindly be assured this is not our expected or accepted standard of service. We have standard operating procedures in place to ensure all our guest...

Fajara, Gambia
Reviewed 11 November 2016 via mobile

The breakfast menu had a very large variety and very health oriented for The room was very large and with several compliments both in the bar and in the bathroom especially since Lusaka had very high temperatures The room and bathroom were highly maintained I felt very comfortable due to the great hygiene The only low point of my visit...

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Helpful?
Thank JulsTT
Lucy M, Assistant Quality Manager at InterContinental Lusaka, responded to this review

Dear JulsTT, Thank you for choosing Intercontinental Lusaka! We are absolutely delighted to read that we made you feel at home during your stay with us! However, may I take this opportunity to sincerely apologize for the challenges you experienced with our internet. Unfortunately our ISP has been experiencing some technical issues which affected our Wi-Fi service; we sincerely regret...

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Amenities

Highlights
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Multilingual Staff
  • Babysitting
Official Description (provided by the hotel)
InterContinental Lusaka is the preferred destination for businesspeople as well as those who want a leisurely escape. Embassies and government buildings are just across the street and the main shopping and commercial districts are within a 10-minute drive. Of interest are the Lusaka Museum, Kabwata Cultural Village and Mundawanga Botanical Gardens. ... more   less 

Additional Information about InterContinental Lusaka

Address: Haile Selassie Avenue | Po Box 32201, Lusaka 10100, Zambia
Region: Zambia > Lusaka Province > Lusaka
Price Range: €146 - €262 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — InterContinental Lusaka 4.5*
Number of rooms: 224
Reservation Options:
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Also Known As:
Intercontinental Hotels Lusaka Hotel Lusaka
Inter Continental Hotel Lusaka
Lusaka Inter-Continental
Inter-Continental Lusaka
Hotel Style:
#4 Business Hotel in Lusaka
#5 Luxury Hotel in Lusaka
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Questions & Answers

Here's what travellers have asked, with answers from InterContinental Lusaka staff and other travellers.
3 questions
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Questions? Get answers from InterContinental Lusaka staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Go for the Club (7th) floor if feasible: costs a little extra but worth it to use the lounge throughout the day.”
 of 5 bubbles briancQ8545SZ, 18 Oct 2016 | Read review
“If visiting Zambia from the northern hemisphere, visit during the dry season (July!)”
 of 5 bubbles johneE5556ZB, 10 Oct 2016 | Read review
“front desk staff will help with specific request”
 of 5 bubbles charlielucky, 27 Sep 2016 | Read review
“Check the room before accepting one. There is sure to be a better room for you in you insist.”
 of 5 bubbles MO782, 26 Jul 2016 | Read review
“Upper floors for better views, unless onto the utility area. Avoid rooms too far from the elevators, otherwise the walks can be very long!”
 of 5 bubbles Safariafficionado, 24 Jul 2016 | Read review
5 of 5