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Kampala Serena Hotel

688 reviews
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Traveller (318)
Room & Suite (119)
Dining (43)
Overview
  • Excellent70%
  • Very good26%
  • Average2%
  • Poor1%
  • Terrible1%
Travellers talk about
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
5.0 Star Hotel
All hotel details
Rooms
4 Mar5 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (688)Write a Review
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All reviewslakes restaurantleading hotels of the worldthe pearlbeautiful hotelfive star hoteleast africamain gatebusiness tripbusiness centerbusy cityairport transferexcellent facilitiesspacious roomsan oasisthe food is greatmain restaurantbeautiful grounds
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181 - 185 of 646 reviews
Reviewed 30 April 2016

The Kampala Serena hotel is ideally situated for all the central government and business locations in Kampala. Interior is well laid out with several different public areas on the ground floor so that you can have different bar and dining experiences if staying for a...More

Thank arborfieldman
Reviewed 26 April 2016

Probably one of the two recommendations for first timers in Kampala (the other being the Sheraton). Famous for hosting diplomats so security is understandably tight and rooms pricey at US$303. Dated deco and rooms. Might try the Sheraton the next time.

Thank WilsonfromDubai
Reviewed 23 April 2016

This is the place to stay and one of the best hotels I have ever stayed in. The staff are well trained and overly attentive. The decor is relevant, invoking luxury and tranquility. The grounds are well landscaped and easy to walk around. There is...More

Thank Mike M
Reviewed 18 April 2016 via mobile

By far the best hotel in Uganda. This place is above all other options. If you can afford it you should go. The breakfast is amazing The gym is fantastic and you can get a trainer for no extra charge. There are also classes you...More

Thank Jeff G
Reviewed 17 April 2016

No disappointing here! With outstanding service, a great physical location and superb infrastructure and facilities the Serena is an absolute treat! The gym and all other sporting amenities are first class for fitness junkies - a necessity to keep down the carbs and weight when...More

1  Thank BarryGE
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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Room Service
Restaurant
Free High Speed Internet ( WiFi )
Free Parking
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Breakfast included
Hotel Amenities
Room Service
Business Centre with Internet Access
Free Parking
Shuttle Bus Service
Airport Transportation
Breakfast included
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Minibar
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Hot Tub
Heated pool
Outdoor pool
Details
Price range
US$272 - US$499 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Business Hotel in Kampala
#2 Luxury Hotel in Kampala
#2 Spa Hotel in Kampala
#2 Romantic Hotel in Kampala
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$272 - US$499 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Business Hotel in Kampala
#2 Luxury Hotel in Kampala
#2 Spa Hotel in Kampala
#2 Romantic Hotel in Kampala
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Add Photo Photos
Traveller (318)
Room & Suite (119)
Dining (43)
Pool & Beach (25)
Business Centre & Event Rooms (3)
Questions & Answers
Ask a question
Temi A
31 December 2016|
AnswerShow all 5 answers
Response from SerenaHotels | Property representative |
Hello Temi, Yes we would be happy to arrange for the Airport Pick up and for the crib. Please call +256 414 309000
0
Votes
Amy0202
21 December 2015|
AnswerShow all 5 answers
Response from Ajei2000 | Reviewed this property |
I have never stayed in a family room. I have only stayed in the hotel while on a business trip. I am not able to provide this information but I think it is available in the hotel's website.
0
Votes
Room Tips
"Some rooms look out over the pool area which might be quieter (we faced a busy street - and was quiet - but..."
Read review
"All rooms have great city views"
Read review
"After you get back to your hotel room always check that your sliding glass door is locked properly."
Read review
"Always upper floors, always garden view - you can't go wrong with that choice!"
Read review
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