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    Kampala Serena Hotel

    P. O. Box 7814, Kintu Road, Kampala 256, Uganda
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    3/12/2017 4/12/2017
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    Savings alert: 16% below average rate

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    US$323
    US$285
    SAVE US$38
    US$322
    US$322
    Traveller (303)
    Room & Suite (97)
    Dining (43)
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    Overview
    • Excellent70%
    • Very good26%
    • Average2%
    • Poor1%
    • Terrible1%
    Travellers talk about
    “pillow menu” (9 reviews)
    “the pearl” (28 reviews)
    Free Wifi
    Free Parking
    Breakfast included
    Air Conditioning
    Pool
    Non-Smoking Rooms
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Poolside Bar
    Fitness centre
    Concierge
    Spa
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Butler Service
    Shuttle Bus Service
    Babysitting
    Private Balcony
    5.0 Star Hotel
    All hotel details
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    Rooms
    3 Dec4 Dec
    |
    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Write a Review
    Reviews (668)
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    11 - 15 of 627 reviews

    Reviewed 11 September 2017

    Wonderful hotel, well earned review. Business center is well equipped. Main restaurant with buffet has wide variety. The Explorer Restaurant has wonderful pasta. Room was large and well furnished. Staff was very accommodating.More

    Thank maudes
    Response from SerenaHotels, General Manager at Kampala Serena HotelResponded 16 September 2017

    Dear Maudes, I am delighted to hear that you enjoyed your last stay with us, thank you very much for sharing your wonderful experience with the travelling community. I will share your positive feedback with the team, who I am certain will be very encouraged...More

    Reviewed 10 September 2017

    Visiting Kampala for the first time, I asked the hotel for a transfer from Entebbe to the hotel. As my colleague and I exited arrivals with our luggage, we were met by the best chauffeur in the world, Anna-Maria. She swiftly took care of our...More

    Thank philipbacchus
    Response from SerenaHotels, General Manager at Kampala Serena HotelResponded 16 September 2017

    Dear Philipbacchus, What a delight it is to read your review and glowing remarks about Anna- Maria. We are thrilled to hear that she wonderfully set the pace for your entire stay and equally ended it on the same high note. Its not often that...More

    Reviewed 9 September 2017 via mobile

    Special thanks to Mercy, Rosemary, Carolina, Cantong, Ismail, Leah, John Paul, Caleb including phenomenal leadership from Monica. Team you were exceptional on your service whilst I was there. I felt at home and connected with all of you. Well done to you all. Monica, please...More

    Thank Vusumuzi M
    Reviewed 9 September 2017 via mobile

    Stayed at this hotel attending a conference on site. The hotel is very nice, has Arabic look with dark orange outer walls, VB the rooms are clean spacious. The WiFi was very good, the restaurant is very great with the views of the gardens which...More

    Thank dungereeboy
    Reviewed 5 September 2017

    The hotel is about 30 kilometers from the airport in Entebbe. Second time in Uganda and at this hotel Kampala Serena. Staff are always warm and friendly. The food is great and I would recommend this hotel any day to anyone traveling to Kampala. Will...More

    Thank Jimmy J
    Protea Hotel by Marriott Kampala
    247 reviews
    #15 of 104 hotels in Kampala
    1.1 km
     
    Speke Hotel
    341 reviews
    #8 of 104 hotels in Kampala
    0.6 km
     
    Speke Resort and Conference Centre
    558 reviews
    #3 of 104 hotels in Kampala
    0.7 km
     
    Sheraton Kampala Hotel
    753 reviews
    #5 of 104 hotels in Kampala
    0.5 km
     
    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Room Service
    • Restaurant
    • Free High Speed Internet ( WiFi )
    • Free Parking
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Spa
    • Breakfast included
    • Hotel Amenities
    • Room Service
    • Business Centre with Internet Access
    • Free Parking
    • Shuttle Bus Service
    • Airport Transportation
    • Breakfast included
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Babysitting
    • Room amenities
    • Air Conditioning
    • Minibar
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Spa
    • Hot Tub
    • Heated pool
    • Outdoor pool
    Details
    • Price range
    • US$284 - US$479 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #1 Business Hotel in Kampala
    • #2 Spa Hotel in Kampala
    • #2 Romantic Hotel in Kampala
    • #2 Luxury Hotel in Kampala
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Accessible rooms ,
    • Family Rooms
    • Number of rooms
    • 152
    • Reservation Options
    • TripAdvisor is proud to partner with Expedia, Hotels.com, Priceline, Booking.com, Agoda, Travelocity, Hotwire, getaroom.com and HotelQuickly so you can book your Kampala Serena Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Uganda >
    • Central Region >
    • Kampala
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    Traveller (303)
    Room & Suite (97)
    Dining (43)
    Pool & Beach (23)
    Hotel & Grounds (173)
    Bathroom (17)
    Business Centre & Event Rooms (3)
    Nearby
    Protea Hotel by Marriott Kampala
    247 reviews
    1.10 km away
     
    Speke Resort and Conference Centre
    558 reviews
    .75 km away
     
    Sheraton Kampala Hotel
    753 reviews
    .46 km away
     
    Speke Hotel
    341 reviews
    .58 km away
     
    Nearby Restaurants
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    Nearby Attractions
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    Ask a question
    Questions & Answers
    Temi A
    31 December 2016|
    AnswerShow all 5 answers
    Response from SerenaHotels | Property representative |
    Hello Temi, Yes we would be happy to arrange for the Airport Pick up and for the crib. Please call +256 414 309000
    0
    Votes
    Amy0202
    21 December 2015|
    AnswerShow all 5 answers
    Response from Ajei2000 | Reviewed this property |
    I have never stayed in a family room. I have only stayed in the hotel while on a business trip. I am not able to provide this information but I think it is available in the hotel's website.
    0
    Votes
    Room Tips
    "Always upper floors, always garden view - you can't go wrong with that choice!"
    Read review
    "I prefer upper floor rooms with garden view."
    Read review
    "All rooms are overlooking the pool and have a view of the city."
    Read review
    "Get the executive rooms with the pool view"
    Read review
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