We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Kampala Serena Hotel

Save
Traveller (359)
Room & Suite (132)
Dining (50)
You may also like
See all
Nearby Hotels
Overview
  • Excellent69%
  • Very good26%
  • Average2%
  • Poor2%
  • Terrible1%
Travellers talk about
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
5 Star Hotel
All hotel details
You may also like
See all
Nearby Hotels
{"containerClass":null,"containerAttributes":null,"widget":{"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"template":"ibex_photo_carousel__widget","moduleList":["handlers"],"name":"ibex_photo_carousel"},"scriptFlags":null}
Reviews (719)
There are newer reviews for Kampala Serena Hotel
See the most recent reviews
Filter reviews
676 results
Traveller rating
464
175
18
13
6
Traveller type
Time of year
LanguageEnglish
More languages
464
175
18
13
6
Show reviews that mention
All reviewslakes restaurantleading hotels of the worldthe pearlfive star hotelwonderful hoteleast africamain gatebusiness tripbusiness centerbeautiful groundsbusy citybreakfast buffetairport transfermain restaurantan oasisthe food is greatroom service is
FilterEnglish
Updating list...
11 - 15 of 676 reviews
Reviewed 4 weeks ago via mobile

Lovely resort in a good location, comfortable, well laid out and provisioned rooms, I was on the 4th floor in the new wing with an elevated pool view and spacious balcony. Luckily the glazing is high quality as the grounds are home to chattering birds...More

Thank macdan82
Reviewed 15 May 2018 via mobile

This is my second time here in three years. Very comfortable, beautiful grounds, professional staff. Central location. I’ve been both times for conferences so I’m not sure what the normal rates are. But it’s certainly a luxurious experience.

Thank Graham C
Reviewed 15 May 2018

The Hotel is a beautiful with great food and scenery. I was just shocked in a matter of seconds how all my money was stolen in one of the workshop rooms. My advice, play very very close attention to your important items. Money, laptops, phones...More

Thank yvoneakoth
Reviewed 15 May 2018

We traveled four countries in our recent trip, from Ethiopia to Burundi, and we have stayed in few five star hotels with Kampala Serena the best in our whole trip. The room is luxurious and elegant, and very comfortable. The hotel has art works decorating...More

Thank aiyi w
Reviewed 3 May 2018

Was my first time and I cannot regret choosing to stay at Kampala Serena. Very spacious and clean rooms. Food is excellent with a wide variety in their buffet. Excellent gym and spa with professional instructors. Really enjoyed these facilities including the Aerobics.

Thank Joseph K
View more reviews
Most Booked Properties in Kampala
See allSee all
About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Room Service
Restaurant
Free High Speed Internet (WiFi)
Free Parking
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Breakfast included
Hotel Amenities
Room Service
Business Centre with Internet Access
Free Parking
Shuttle Bus Service
Airport Transportation
Breakfast included
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Room amenities
Air Conditioning
Minibar
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Hot Tub
Heated pool
Outdoor pool
Details
Price range
US$279 - US$489 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Business Hotel in Kampala
#2 Spa Hotel in Kampala
#2 Luxury Hotel in Kampala
#2 Romantic Hotel in Kampala
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$279 - US$489 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Business Hotel in Kampala
#2 Spa Hotel in Kampala
#2 Luxury Hotel in Kampala
#2 Romantic Hotel in Kampala
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Add Photo Photos
Traveller (359)
Room & Suite (132)
Dining (50)
Pool & Beach (25)
Business Centre & Event Rooms (4)
Questions & Answers
Ask a question
Temi A
31 December 2016|
AnswerShow all 5 answers
Response from SerenaHotels | Property representative |
Hello Temi, Yes we would be happy to arrange for the Airport Pick up and for the crib. Please call +256 414 309000
0
Votes
Amy0202
21 December 2015|
AnswerShow all 5 answers
Response from Ajei2000 | Reviewed this property |
I have never stayed in a family room. I have only stayed in the hotel while on a business trip. I am not able to provide this information but I think it is available in the hotel's website.
0
Votes
Room Tips
"higher floor have less noise"
Read review
"All rooms are good. The hotel is surrounded by trees and the place is very green with very clean air."
Read review
"All you need for a great hotel is available on this property."
Read review
"Upper floors, as in many hotels, give a better view and are removed from the (hardly noticeable) sounds of..."
Read review
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing