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31/12/2017 1/1/2018
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    Kampala Serena Hotel

    P. O. Box 7814, Kintu Road, Kampala 256, Uganda
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    31/12/2017 1/1/2018
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    US$380
    US$358
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    Traveller (308)
    Room & Suite (99)
    Dining (43)
    Overview
    • Excellent70%
    • Very good26%
    • Average2%
    • Poor1%
    • Terrible1%
    Travellers talk about
    “pillow menu” (9 reviews)
    “the pearl” (29 reviews)
    Free Wifi
    Free Parking
    Breakfast included
    Air Conditioning
    Pool
    Non-Smoking Rooms
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Poolside Bar
    Fitness centre
    Concierge
    Spa
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Butler Service
    Shuttle Bus Service
    Babysitting
    Private Balcony
    5.0 Star Hotel
    All hotel details
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    Rooms
    31 Dec1 Jan
    |
    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Write a ReviewReviews (676)
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    1 - 5 of 635 reviews

    Reviewed yesterday

    I stayed in this hotel multiple times, thought it was about time to submit a review. Pros: - Very rooms and spacious rooms, these are some of the largest rooms I've seen in a hotel. - Free minibar drinks. I mean really for $300 a...More

    Thank Hazem E
    Reviewed 2 days ago

    Stay here for business. Received a warm welcome from the hotel. Excellent service, the staff go out of their way to make one's stay comfortable. Loved the hotel setting, its surrounded by greenery in the busy city of Kampala, its a little haven. The rooms...More

    Thank Muzvare
    Reviewed 4 days ago via mobile

    In May i was at the hotel but wasnt inpressed with the way of service, the staff should handle clients more proffesional and communicate their house rules earlier, was denied to have breakfast since i was wearing shorts. reallly??? when i asked for compensation it...More

    1  Thank mugyjo
    Reviewed 1 week ago

    Love this hotel. The pool is like a little bit of the Caribbean in Kampala. You can forget the dirty, dusty, ugly city outside the hotel compound, close your eyes and imagine turquoise waters and coconut palms! BUT, using the pool for a day is...More

    Thank judysam2016
    Reviewed 2 weeks ago

    My go-to place in Kampala. A lovely tranquil feel with great rooms. Excellent restaurants (yes...a few of them!). There are though not enough lifts so be prepared to wait at busy times. A good airport pickup service with friendly drivers. There is a good gym...More

    Thank Chas W
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    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Room Service
    • Restaurant
    • Free High Speed Internet ( WiFi )
    • Free Parking
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Spa
    • Breakfast included
    • Hotel Amenities
    • Room Service
    • Business Centre with Internet Access
    • Free Parking
    • Shuttle Bus Service
    • Airport Transportation
    • Breakfast included
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Babysitting
    • Room amenities
    • Air Conditioning
    • Minibar
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Spa
    • Hot Tub
    • Heated pool
    • Outdoor pool
    Details
    • Price range
    • US$282 - US$454 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #1 Business Hotel in Kampala
    • #2 Spa Hotel in Kampala
    • #2 Luxury Hotel in Kampala
    • #2 Romantic Hotel in Kampala
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Accessible rooms ,
    • Family Rooms
    • Number of rooms
    • 152
    • Reservation Options
    • TripAdvisor is proud to partner with Agoda, Priceline, Expedia, Travelocity, Booking.com, Hotels.com, TripOnline SA, Hotwire, getaroom.com, Cancelon and HotelQuickly so you can book your Kampala Serena Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Uganda >
    • Central Region >
    • Kampala
    Add Photo Photos
    Traveller (308)
    Room & Suite (99)
    Dining (43)
    Pool & Beach (23)
    Hotel & Grounds (176)
    Bathroom (17)
    Business Centre & Event Rooms (3)
    Nearby
    Nearby HotelsSee all 105 hotels in Kampala
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    Speke Hotel
    342 reviews
    .58 km away
     
    Nearby Restaurants
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    Nearby Attractions
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    Ask a question
    Questions & Answers
    Temi A
    31 December 2016|
    AnswerShow all 5 answers
    Response from SerenaHotels | Property representative |
    Hello Temi, Yes we would be happy to arrange for the Airport Pick up and for the crib. Please call +256 414 309000
    0
    Votes
    Amy0202
    21 December 2015|
    AnswerShow all 5 answers
    Response from Ajei2000 | Reviewed this property |
    I have never stayed in a family room. I have only stayed in the hotel while on a business trip. I am not able to provide this information but I think it is available in the hotel's website.
    0
    Votes
    Room Tips
    "After you get back to your hotel room always check that your sliding glass door is locked properly."
    Read review
    "Always upper floors, always garden view - you can't go wrong with that choice!"
    Read review
    "I prefer upper floor rooms with garden view."
    Read review
    "All rooms are overlooking the pool and have a view of the city."
    Read review
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