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3/12/2017 4/12/2017
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    Kampala Serena Hotel

    P. O. Box 7814, Kintu Road, Kampala 256, Uganda
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    3/12/2017 4/12/2017
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    Savings alert: 16% below average rate

    The price you found is 16% lower than this hotel's average rate of US$341/night.

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    US$444
    US$285
    SAVE US$159
    US$322
    US$303
    Traveller (303)
    Room & Suite (97)
    Dining (43)
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    Overview
    • Excellent70%
    • Very good26%
    • Average2%
    • Poor1%
    • Terrible1%
    Travellers talk about
    “pillow menu” (9 reviews)
    “the pearl” (27 reviews)
    Free Wifi
    Free Parking
    Breakfast included
    Air Conditioning
    Pool
    Non-Smoking Rooms
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Poolside Bar
    Fitness centre
    Concierge
    Spa
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Butler Service
    Shuttle Bus Service
    Babysitting
    Private Balcony
    5.0 Star Hotel
    All hotel details
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    Rooms
    3 Dec4 Dec
    |
    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Write a Review
    Reviews (668)
    Traveller rating
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    1 - 5 of 627 reviews

    Reviewed yesterday

    What makes this a good hotel is the little details that make you feel special like the fruit each day in the room, the turn down service and the breakfast that was included in the room. In addition, they have a full service gym which...More

    Thank Shane J
    Reviewed 3 days ago via mobile

    We enjoyed the stay at Serena Hotel in Kampala. The buffet wit international and local Specialties was very nice. The hotel and the green and lowering Garden is extraordinary. I am sure we will come back again soon

    Thank Max V
    Reviewed 2 weeks ago

    I recently had the opportunity to stay at the Kampala Serena at the behest of some clients and was booked into one of the business suites in the new wing of the hotel which has just been completed. Check in was problem free and kept...More

    Thank Safariafficionado
    Reviewed 3 weeks ago via mobile

    I was sure about this hotel as it was booked by a coworker for me so I didn’t have much of an idea of what I was getting into. Let me say it was AMAZING. Serena is a world class resort with great restaurants, a...More

    Thank Nicholas D
    Response from SerenaHotels, General Manager at Kampala Serena HotelResponded 2 weeks ago

    Dear Nicholas D, What a delight it is to read your wonderful review of our property and service, thank you very much for taking the time to share the experience. We truly appreciate your coworker's recommendation and pleased that we lived up to the expectations....More

    Reviewed 11 October 2017

    Serene has good security, a first class gym, comfortable rooms, beautiful gardens and very friendly staff. The internet is the weakest point. On some days, Internet would constantly drop. Service in the main dining room at night was slow when ordering a la carte in...More

    1  Thank Thomas S
    Response from SerenaHotels, General Manager at Kampala Serena HotelResponded 4 weeks ago

    Dear A401VWthomass, We truly appreciate the time taken to write this amazing review but most importantly for choosing Kampala Serena as your preferred place of residence on your recent business trip to Kampala. As a member of the Leading Hotels of the World, we continuously...More

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    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Room Service
    • Restaurant
    • Free High Speed Internet ( WiFi )
    • Free Parking
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Spa
    • Breakfast included
    • Hotel Amenities
    • Room Service
    • Business Centre with Internet Access
    • Free Parking
    • Shuttle Bus Service
    • Airport Transportation
    • Breakfast included
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Babysitting
    • Room amenities
    • Air Conditioning
    • Minibar
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Spa
    • Hot Tub
    • Heated pool
    • Outdoor pool
    Details
    • Price range
    • US$295 - US$503 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #1 Business Hotel in Kampala
    • #2 Spa Hotel in Kampala
    • #2 Romantic Hotel in Kampala
    • #2 Luxury Hotel in Kampala
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Accessible rooms ,
    • Family Rooms
    • Number of rooms
    • 152
    • Reservation Options
    • TripAdvisor is proud to partner with Expedia, Agoda, Hotels.com, Travelocity, Priceline, Booking.com, TripOnline SA, Hotwire, Cancelon, getaroom.com and HotelQuickly so you can book your Kampala Serena Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Uganda >
    • Central Region >
    • Kampala
    Add Photo Photos
    Traveller (303)
    Room & Suite (97)
    Dining (43)
    Pool & Beach (23)
    Hotel & Grounds (173)
    Bathroom (17)
    Business Centre & Event Rooms (3)
    Nearby
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    1.10 km away
     
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    Nearby Attractions
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    Ask a question
    Questions & Answers
    Temi A
    31 December 2016|
    AnswerShow all 5 answers
    Response from SerenaHotels | Property representative |
    Hello Temi, Yes we would be happy to arrange for the Airport Pick up and for the crib. Please call +256 414 309000
    0
    Votes
    Amy0202
    21 December 2015|
    AnswerShow all 5 answers
    Response from Ajei2000 | Reviewed this property |
    I have never stayed in a family room. I have only stayed in the hotel while on a business trip. I am not able to provide this information but I think it is available in the hotel's website.
    0
    Votes
    Room Tips
    "Always upper floors, always garden view - you can't go wrong with that choice!"
    Read review
    "I prefer upper floor rooms with garden view."
    Read review
    "All rooms are overlooking the pool and have a view of the city."
    Read review
    "Get the executive rooms with the pool view"
    Read review
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