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Hotel Africana

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168 Reviews from our TripAdvisor Community

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Showing 158: English reviews
Roma
Level Contributor
16 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 27 April 2016

First thing to know is that the list of items in "every room" is definitely not in every room. For example, I didn't iron my shirts b/c the website said there were irons and ironing boards in every room. When I arrived, I noticed there wasn't so I contacted reception. I was told that in fact they are not in... More 

Helpful?
Thank Yopapa
Khartoum, Sudan
Level Contributor
19 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 19 April 2016

I spent a week at the hotel for a conference and the staff are exceptional. My air condition wasn't working properly and Management offered to change my room but I was settled in by then and declined to switch. The fan in the room was sufficient and I had no other complaints. Everyone was friendly, at the hotel, restaurants and... More 

Helpful?
Thank Tagreed_A
Level Contributor
33 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 30 March 2016 via mobile

We came here just for the swimming pool whilst staying with family and wow I was pleasantly surprised. Having used other hotel swimming pools I was a bit worried about the cleanliness and security but it was all for nothing. We paid 15,000 per adult and 10,000 per child. We left our things with the security lady and went swimming.... More 

Helpful?
Thank Nevina A
Abu Dhabi, United Arab Emirates
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 26 March 2016 via mobile

I went to hotel African with mi wife for our honey moon. The place was relaxing and is locted in the heart of the city. We enjoyed out meals and the staff are welcoming.we stayed on the 10th floor which gives u a very nice view of the city. The selection at the buffe was also nice and appetizing. BIG... More 

Helpful?
Thank Kasule S
Level Contributor
68 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 22 March 2016 via mobile

I have been in many hotels in kampala but no one gives you as much as hotel Africana for $80 a night. I got a special deal through some website and stayed there for almost 2 months. Their breakfast is quite huge and their room service is agile and quick. Now they must have increased their prices but still i... More 

Helpful?
Thank Ravi M
Delran, New Jersey
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 19 March 2016

The Hotel was in the perfect location. The Breakfast buffet was average, and was included with our reservation. The staff was very friendly and helpful. Our room was outdated, and the bed was hard like the floor. The best asset for this property with the yard and the olympic size pool. I would stay again if the place got renovated.

Helpful?
Thank Montez S
Level Contributor
30 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 6 March 2016 via mobile

There are no lifts in the apartments and all apartments are up at least one flight long stairs! Our apartment was also very dirty, thick grime on the stove! One very good things is that the staff are fantastic, they were very responsive to all my complaints and did their best to fix things. I was impressed by their great... More 

Helpful?
Thank samgina1

Travellers are raving about these Kampala hotels

London, United Kingdom
Level Contributor
253 reviews
120 hotel reviews
common_n_hotel_reviews_1bd8 179 helpful votes
Reviewed 9 February 2016 via mobile

I spent 4 nights here in 2 different rooms and found the hotel better than some of the reviews had led me to expect. Both rooms (low numbered on the relevant floors) were spacious, quiet and surprisingly well equipped and laid out. The decor was a bit tired and new bathroom suites wouldn't go amiss but there were plenty of... More 

Helpful?
2 Thank LDB65
Africana777500, Director of Sales at Hotel Africana, responded to this review

Dear LBD65 Thank for the feed back we shall work on the areas that need fixing. Looking forward to hosting you again. More 

Sydney, Australia
Level Contributor
14 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 3 February 2016

We stayed in a three-room apartment with an on suite and AC in each room. Breakfast is was very average and the staff where helpful It was close to a major shopping centre and bars which you could walk to. Overall it was Ok

Helpful?
Thank Daniel Doriana S
Africana777500, Director of Sales at Hotel Africana, responded to this review

Dear Daniel Thank you for the review and for choosing Hotel Africana. We look forward to hosting you again. More 

Level Contributor
15 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 22 January 2016 via mobile

We stayed at hotel Africana with a group of 10 Australians in the lead up to our Ugandan wedding. It was a very comfortable stay, great central location for exploring Kampala and the substantial breakfasts, gym and pool lovely bonuses. The rooms were air conditioned and had reliable hot water.

Helpful?
1 Thank clare f

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Free Parking
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Kitchenette
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Free Parking
  • Airport Transportation
  • Concierge
  • Breakfast Available
Official Description (provided by the hotel)
Hotel Africana is Uganda 's Premier luxury Hotel. The hotel has over 14 fully furnished well air-conditioned conference halls with seating capacities ranging from 20 - 3000 participants. Our Venue can provide seating for over 2500 people, making it ideal for conferencing, workshops, mega wedding receptions, exhibitions and concerts. Hotel Guests receives access to health facilities including Gym, Massage, Sauna, Swimming Pool, Steam Bath & access to famous kampala Golf club. Hotel Africana offers weekend entertainment featuring live popular bands and pulsating traditional dance music shows along with repeat live performance from our pianist. With option of Ngeye & Kibs restaurant, our gusts can enjoy variety of dishes, freshly made by our experienced chefs. Our coffee shop & live bakery provides enough ways to enjoy uganda coffee beans along with cakes & breads. ... more   less 

Additional Information about Hotel Africana

Address: Plot 2-4 Wampewo Avenue | P.O. Box 10218, Kampala, Uganda
Region: Uganda > Central Region > Kampala
Price Range: €116 - €141 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hotel Africana 3.5*
Number of rooms: 253
Reservation Options:
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Also Known As:
Africana Hotel Kampala
Hotel Style:
#3 On the Beach Hotel in Kampala
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Africana staff and other travellers.
1 question
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Questions? Get answers from Hotel Africana staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“poor customer service at front desk, but rest of hotel staff was wonderful. The hotel is past its prime by about 10-15 years.”
 of 5 bubbles afa472, 5 Nov 2016 | Read review
“Pool side rooms are louder bacause of the clubs behind the Hotel. But the view is better on this side...We cannot have everything ..”
  • Nice view from the room
 of 5 bubbles Phindo, 30 Oct 2016 | Read review
“Room were very spacious and cleaned to high standard every day.”
 of 5 bubbles eugenem170, 22 Sep 2016 | Read review
“Rooms in high floors are good in the new building. But if elevators don't work you are doomed,”
 of 5 bubbles jipc2016, 12 Sep 2016 | Read review
“take the rooms facing the parking, those with a city view may be too noisy (although the view is splendid)”
 of 5 bubbles MuzunguM, 31 Aug 2016 | Read review
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