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3/9/2017 4/9/2017
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    Lake Victoria Serena Golf Resort & Spa

    Lweza Kigo Road | Off Entebbe Road, Kampala 01000, Uganda
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    Best prices for your stay
    3/9/2017 4/9/2017
    Savings alert: 12% below average rate

    The price you found is 12% lower than this hotel's average rate of US$184/night.

    We analyze rates over a 60 day period, and compare your selection to the average rate of comparable stays to ensure you're getting the best possible deal.

    US$203
    US$162
    SAVE US$41
    US$197
    US$203
    Traveller (170)
    Room & Suite (44)
    Dining (15)
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    Overview
    • Excellent36%
    • Very good43%
    • Average15%
    • Poor4%
    • Terrible2%
    Travellers talk about
    “lake victoria” (65 reviews)
    “dirt road” (10 reviews)
    “golf course” (30 reviews)
    Free Wifi
    Free Parking
    Breakfast Buffet
    Air Conditioning
    Pool
    Non-Smoking Hotel
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Poolside Bar
    Fitness centre
    Concierge
    Spa
    Wheelchair Access
    Business Centre
    Golf course
    Dry Cleaning
    Tennis Court
    Shuttle Bus Service
    Private Balcony
    5.0 Star Hotel
    All hotel details
    Offers from Lake Victoria Serena Golf Resort & Spa
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    Speke Resort and Conference Centre
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    Rooms
    3 Sep4 Sep
    |
    1 room, 2 adults, 0 children
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    Standard Room

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    Write a Review
    Reviews (240)
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    There are newer reviews for Lake Victoria Serena Golf Resort & Spa
    See the most recent reviews

    21 - 25 of 221 reviews

    Reviewed 28 January 2017

    During my 5 days-stay at the hotel, I experienced courteous customer care service expected of the facility. Phone calls for room service were responded to in minutes. Whereas we often share reviews of hotels, we often fail to recognise the people - the staff -...More

    Thank masakeonline
    Response from SerenaHotels, General Manager at Lake Victoria Serena Golf Resort & SpaResponded 1 February 2017

    Dear Masakeonline, I most sincerely thank you for choosing to stay at Lake Victoria Serena Golf Resort & Spa and sparing your valuable time to share your experiences with us giving us a detailed and constructive feedback. Your comments and suggestions will go a long...More

    Reviewed 12 January 2017

    We traveled to Lake Victoria Serena for a family vacation during the Christmas break.We enjoyed ourselves-the facilities are great and the food as well. The F& B manager(Robert) was very helpful in helping us create a meal plan for our son who has severe food...More

    Thank Josleen S
    Response from SerenaHotels, General Manager at Lake Victoria Serena Golf Resort & SpaResponded 14 January 2017

    Dear Josleen S, Please accept my sincere apologies for the delay in reverting back to you in regards to your recent visit. Thank you very much for taking the time to share with us your experience and rating us highly in terms of our facility...More

    Reviewed 6 January 2017

    This is one of the prettiest Serenas I have been to so far, virtually all the rooms overlooking the lake. I spent a lot of time at the balcony relaxing, and just enjoying the silence. The staff were great, and very helpful. The rooms are...More

    Thank Ogake M
    Response from SerenaHotels, General Manager at Lake Victoria Serena Golf Resort & SpaResponded 7 January 2017

    Dear Mr. Ogake M, I most sincerely thank you for choosing to stay at Lake Victoria Serena Golf Resort & Spa and sparing your valuable time to share your experiences with us giving us a detailed and constructive feedback. We are committed to deliver services...More

    Reviewed 2 January 2017 via mobile

    A very nice property to visit . Children are well catered for the food is good and service is good too. The Suites and the twin room we stayed in were well equipped, room service takes time but is good too. They Have a marina...More

    Thank Raj M
    Response from SerenaHotels, General Manager at Lake Victoria Serena Golf Resort & SpaResponded 5 January 2017

    Dear Mr. Raj. M Thank you so much for sparing time to share this amazing feedback in regards to your recent visit to Lake Victoria Serena Golf Resort & Spa. There is great motivation and satisfaction in knowing that we exceeded your expectations in making...More

    Reviewed 1 January 2017 via mobile

    Today 1st January 2017 my husband and I arrived at the hotel for buffet lunch. Price x 3, no possibility for a la carte service and everyone blaming management for the inflation. We are regulars so we know this is not good value for money....More

    1  Thank Jane K
    Response from SerenaHotels, General Manager at Lake Victoria Serena Golf Resort & SpaResponded 10 January 2017

    Dear Dr. Jane K, I most sincerely thank you for supporting Lake Victoria Serena Golf Resort & Spa and for sparing your valuable time to share your experiences with us. We are committed to deliver services that exceed our guest’s expectations and I have noted...More

    Speke Resort and Conference Centre
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    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Restaurant
    • Free Parking
    • Room Service
    • Bar/Lounge
    • Spa
    • Free High Speed Internet ( WiFi )
    • Fitness Centre with Gym / Workout Room
    • Hotel Amenities
    • Free Parking
    • Shuttle Bus Service
    • Room Service
    • Airport Transportation
    • Dry Cleaning
    • Meeting Rooms
    • Business Centre with Internet Access
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Children Activities (Kid / Family Friendly)
    • Room amenities
    • Air Conditioning
    • Minibar
    • Things to do
    • Pool
    • Restaurant
    • Bar/Lounge
    • Spa
    • Golf course
    • Tennis Court
    • Fitness Centre with Gym / Workout Room
    Details
    • Price range
    • US$175 - US$302 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #3 Romantic Hotel in Kampala
    • #5 Spa Hotel in Kampala
    • #7 Business Hotel in Kampala
    • #8 Luxury Hotel in Kampala
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Accessible rooms ,
    • Family Rooms
    • Number of rooms
    • 124
    • Reservation Options
    • TripAdvisor is proud to partner with Hotels.com, Orbitz, Booking.com, Jovago.com, Travelocity, Expedia, Priceline, Cancelon, TripOnline SA, Hotwire, Cheap Tickets and Agoda so you can book your Lake Victoria Serena Golf Resort & Spa reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Uganda >
    • Central Region >
    • Kampala
    • Also Known As
    • Lake Victoria Serena Hotel Kampala
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    Traveller (170)
    Room & Suite (44)
    Dining (15)
    Pool & Beach (10)
    Hotel & Grounds (115)
    Family and Play Areas (7)
    Bathroom (5)
    Business Centre & Event Rooms (4)
    Nearby
    Malakai Eco Lodge
    85 reviews
    4.68 km away
     
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    12.07 km away
     
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    628 reviews
    5.61 km away
     
    Speke Hotel
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    12.08 km away
     
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    Nearby Attractions
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    Ask a question
    Questions & Answers
    Ben K
    29 December 2016|
    Answer
    Response from Safariafficionado | Reviewed this property |
    Guests staying at the resort have the use of the pool and gym for free. Spa treatments are charged according to what guests require. The golf course charges reduced green fees for guests. Specific prices are available from... More
    0
    Votes
    Ben K
    29 December 2016|
    AnswerShow all 3 answers
    Response from SerenaHotels | Property representative |
    On weekdays, a day pass for swimming for adults is at UGX 30,000 while children UGX 20,000. Weekends adults pay UGX 40,000 and children the same. These payments include accessing the gym, aerobics, steam and sauna.
    1
    Vote
    max110
    11 February 2016|
    AnswerShow all 2 answers
    Response from Nelly K | Reviewed this property |
    A meal will be between 20 dollars and 65 dollars, depending on what you pick. Drinks range between 4 and 7, for non-alcoholic, didn't try the alcoholic ones.
    0
    Votes
    Room Tips
    "Do not there!!"
    Read review
    "Better view of the Lake if you stay upstairs around 15 - 19 area"
    Read review
    "Don't forget a trip to the nearby Marina – the hotel offers a free car ride for the same"
    Read review
    "All rooms have either lake views or lake and garden views."
    Read review
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