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22/9/2017 23/9/2017
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    Lake Victoria Serena Golf Resort & Spa

    Lweza Kigo Road | Off Entebbe Road, Kampala 01000, Uganda
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    Best prices for your stay
    22/9/2017 23/9/2017
    US$225
    US$191
    SAVE US$34
    Traveller (170)
    Room & Suite (44)
    Dining (15)
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    Overview
    • Excellent36%
    • Very good43%
    • Average15%
    • Poor4%
    • Terrible2%
    Travellers talk about
    “lake victoria” (65 reviews)
    “dirt road” (10 reviews)
    “golf course” (30 reviews)
    Free Wifi
    Free Parking
    Breakfast Buffet
    Air Conditioning
    Pool
    Non-Smoking Hotel
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Poolside Bar
    Fitness centre
    Concierge
    Spa
    Wheelchair Access
    Business Centre
    Golf course
    Dry Cleaning
    Tennis Court
    Shuttle Bus Service
    Private Balcony
    5.0 Star Hotel
    All hotel details
    Offers from Lake Victoria Serena Golf Resort & Spa
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    Speke Resort and Conference Centre
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    #3 of 103 hotels in Kampala
     
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    331 reviews
    #9 of 103 hotels in Kampala
     
    Malakai Eco Lodge
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    Munyonyo Commonwealth Resort
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    Rooms
    22 Sep23 Sep
    |
    1 room, 2 adults, 0 children
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    Standard Room

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    Write a Review
    Reviews (240)
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    1 - 5 of 221 reviews

    Reviewed 2 days ago

    Lake Victoria Serena was my last stop in Uganda before flying back home. The staff are extremely friendly, I felt at home. I had my much-needed massage at the Maisha Spa after all the trekking activities and it felt very refreshing. It felt like time...More

    Thank Beena G
    Reviewed 3 weeks ago

    Had to stay for a night in Uganda. Customer was on outskirts of Kampala and my contact suggested to stay in this hotel. What a waste of money... Staff was uninterested to help you. Rooms were bigbut not clean. The tv set was not working...and...More

    Thank DreWaelput
    Response from SerenaHotels, General Manager at Lake Victoria Serena Golf Resort & SpaResponded 3 weeks ago

    Dear DreWaeput, Thank you very much for taking the time to share with us your experience detailing our failures to make your stay a memorable one. Please allow me express my sincerest apologies for the inconveniences that were caused. Management deeply regrets the unfortunate incidences...More

    Reviewed 4 weeks ago via mobile

    Staying in a suite overlooking Lake Victoria. On the patio I hear the fountain running and I overlook the golf course set out on the edge of the lake. Very enjoyable, the pool is beautiful and very clean. The staff are very helpful.More

    Thank Ingrid L
    Response from SerenaHotels, General Manager at Lake Victoria Serena Golf Resort & SpaResponded 4 weeks ago

    Dear Ingrid L, Please accept my apologies for the delay in reverting back to you on your recent visit with us. Thank you very much for taking time off to send us a feedback on Trip Advisor. Your comments will go a long way in...More

    Reviewed 13 July 2017

    I arrived Entebbe Airport at the early hours of the morning and was peeved that the pick up arrangement made by my travel agent fell through. Got a cab from the airport that took me to the wrong hotel. I eventually got to Lake Victoria...More

    Thank margaretolele
    Response from SerenaHotels, General Manager at Lake Victoria Serena Golf Resort & SpaResponded 15 July 2017

    Dear Ms. Margaret Olele, Thank you very much for taking the time to share with us your experience on your recent stay with us. It is quite unfortunate that your airport transfer did not turn up but to also go through a rough and bumpy...More

    Reviewed 18 June 2017

    This is the difference between class and crass – unlike other properties in this price range, Serena has class written all over it. The beautifully landscaped property has a prime location overlooking the lake and the surrounding well-maintained golf course. The rooms are well-appointed and...More

    Thank naved22
    Response from SerenaHotels, General Manager at Lake Victoria Serena Golf Resort & SpaResponded 21 June 2017

    Dear Naved22, Please accept my apologies for the delay in reverting back to you in regards to your recent visit with us. I most sincerely thank you for choosing to stay at Lake Victoria Serena Golf Resort & Spa and sparing valuable time to share...More

    Speke Resort and Conference Centre
    531 reviews
    #3 of 103 hotels in Kampala
     
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    331 reviews
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    Malakai Eco Lodge
    85 reviews
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    Munyonyo Commonwealth Resort
    626 reviews
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    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Restaurant
    • Free Parking
    • Room Service
    • Bar/Lounge
    • Spa
    • Free High Speed Internet ( WiFi )
    • Fitness Centre with Gym / Workout Room
    • Hotel Amenities
    • Free Parking
    • Shuttle Bus Service
    • Room Service
    • Airport Transportation
    • Dry Cleaning
    • Meeting Rooms
    • Business Centre with Internet Access
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Children Activities (Kid / Family Friendly)
    • Room amenities
    • Air Conditioning
    • Minibar
    • Things to do
    • Pool
    • Restaurant
    • Bar/Lounge
    • Spa
    • Golf course
    • Tennis Court
    • Fitness Centre with Gym / Workout Room
    Details
    • Price range
    • US$173 - US$290 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #3 Romantic Hotel in Kampala
    • #5 Spa Hotel in Kampala
    • #7 Business Hotel in Kampala
    • #8 Luxury Hotel in Kampala
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Accessible rooms ,
    • Family Rooms
    • Number of rooms
    • 124
    • Reservation Options
    • TripAdvisor is proud to partner with Hotels.com, Booking.com, Expedia, Priceline, Orbitz, Jovago.com, Travelocity, TripOnline SA, Cancelon, Hotwire, Agoda and Cheap Tickets so you can book your Lake Victoria Serena Golf Resort & Spa reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Uganda >
    • Central Region >
    • Kampala
    • Also Known As
    • Lake Victoria Serena Hotel Kampala
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    Traveller (170)
    Room & Suite (44)
    Dining (15)
    Pool & Beach (10)
    Hotel & Grounds (115)
    Family and Play Areas (7)
    Bathroom (5)
    Business Centre & Event Rooms (4)
    Nearby
    Malakai Eco Lodge
    85 reviews
    4.68 km away
     
    Speke Resort and Conference Centre
    531 reviews
    12.07 km away
     
    Munyonyo Commonwealth Resort
    626 reviews
    5.61 km away
     
    Speke Hotel
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    Nearby Attractions
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    Ask a question
    Questions & Answers
    Ben K
    29 December 2016|
    Answer
    Response from Safariafficionado | Reviewed this property |
    Guests staying at the resort have the use of the pool and gym for free. Spa treatments are charged according to what guests require. The golf course charges reduced green fees for guests. Specific prices are available from... More
    0
    Votes
    Ben K
    29 December 2016|
    AnswerShow all 3 answers
    Response from SerenaHotels | Property representative |
    On weekdays, a day pass for swimming for adults is at UGX 30,000 while children UGX 20,000. Weekends adults pay UGX 40,000 and children the same. These payments include accessing the gym, aerobics, steam and sauna.
    1
    Vote
    max110
    11 February 2016|
    AnswerShow all 2 answers
    Response from Nelly K | Reviewed this property |
    A meal will be between 20 dollars and 65 dollars, depending on what you pick. Drinks range between 4 and 7, for non-alcoholic, didn't try the alcoholic ones.
    0
    Votes
    Room Tips
    "Do not there!!"
    Read review
    "Better view of the Lake if you stay upstairs around 15 - 19 area"
    Read review
    "Don't forget a trip to the nearby Marina – the hotel offers a free car ride for the same"
    Read review
    "All rooms have either lake views or lake and garden views."
    Read review
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