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Red Chilli Hideaway

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390 Reviews from our TripAdvisor Community

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Showing 360: English reviews
Reviewed 29 January 2017 via mobile

Staff and management were so warm and welcoming! My friends and I felt so much at home that it was hard to leave. Absolutely recommend staying here. Highly encourage making it a point to get to know the staff.

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Helpful?
Thank Dakota W
Debbie W, Owner at Red Chilli Hideaway, responded to this review

Dear Dakota W So happy to hear you found everyone friendly here and that you enjoyed your visit - thank you very much!!! Best regards Debbie

Edinburgh
Reviewed 27 January 2017

Although Red Chilli is hard to find as so much is in Kampala, it is worth the circuitous drive. Red Chilli has a lovely view over Lake Victoria, a well-presented grounds and a lovely swimming pool. I think the best part of Red Chilli is the atmosphere, people seem relaxed, staff are friendly and things seem organised. The place has...

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Helpful?
Thank David C
Debbie W, Owner at Red Chilli Hideaway, responded to this review

Dear David C Thanks so much for the lovely review! We are just discussing here how we can make family accommodation work - watch this space! Best regards Debbie

Reviewed 24 January 2017

This was our second visit to red chilli and even two years after our last stay, we were received as if we were family. The food is still good and affordable, the rooms are clean , the beds are very nice , and the view is still insanely . The great thing about a hostel like this is if you...

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Helpful?
Thank Jolanda W
Debbie W, Owner at Red Chilli Hideaway, responded to this review

Dear Jolanda W I am so glad you enjoyed your recent stay with us as much as the last one, 2 years ago! Thanks so much for the great review and really hope to see you here again soon! All the best Debbie

Greater Melbourne, Australia
Reviewed 13 January 2017 via mobile

Although the views are beautiful the service is poor. Very rude kitchen and bar staff and the reception is not helpful nor willing to help. Wouldn't recommend this place, central Kampala might be a better option and if you need a pool, possibly come down to use it during the day. I think the trend of red chilli is more...

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Helpful?
Thank njfin
Debbie W, Owner at Red Chilli Hideaway, responded to this review

Dear njfin I was so sad to hear that you felt the service at Red Chilli was poor and the staff rude. Looking back over our trip advisor reviews, we so often get great feedback about how friendly our staff are. If you wouldn't mind, I would be very grateful if you could contact me via our website to give...

Noosa Heads
Reviewed 12 January 2017 via mobile

Not the best but not the worst of campsites. Excellent pool and bar area. It is a fair bit out of town though so I wouldn't stay again if I was in Kampala for this reason alone. Facilities were pretty good.

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Helpful?
Thank James H
Debbie W, Owner at Red Chilli Hideaway, responded to this review

Dear James H Thanks for taking the time to leave your feedback on Red Chilli. We definitely aim to attract people who wish to stay outside of the hustle and bustle of Kampala and who wish to relax in our peaceful gardens with pool etc. For those who need more than just our shuttle into town, there are several great...

Reviewed 5 January 2017

Rooms were clean, hot showers. Safari to Murchison Falls was very good organised with a free night before the trip. That is really great! Food was good but too expensive to my opinion. e.g. 5000 ugx for a rolex while you normally can get it for 2000. Location is far from the city center so if you want to escape...

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Helpful?
Thank Karolien D
Debbie W, Owner at Red Chilli Hideaway, responded to this review

Dear Karolien D Thank you for the lovely review of Red Chilli. I am sorry we can't match the price of our rolex to one made on the street or in a market as we have so many boring extra costs: Vat, insurance, security, utilities & licences to name but a few. We do like to give people a chance...

Kampala, Uganda
Reviewed 23 December 2016

My wife and I stayed in the dormitories for one night before we left for our trip to Murchison Falls. We stayed in the dormitories because Red Chilli offered us one-night free accommodation the night before going on their Murchison Falls Safari Trip. The dormitories were standard bunk beds with one pillow, sheet, and a bed cover. There was a...

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Helpful?
Thank John P
Debbie W, Owner at Red Chilli Hideaway, responded to this review

Dear John P Thanks very much for taking the time to review your stay at Red Chilli. So sorry to hear your wife was bitten by mosquitoes - you'll be pleased to hear we are currently in the process of replacing all the mosquito nets. The solar hot water needs to run quite some time before the hot actually comes...

warrnambool
Reviewed 5 December 2016 via mobile

My husband and I enjoyed our stay at the Red Chilli Hideaway. The meals were great with a lot of choices and the best brownie in town!!! The staff were friendly and the manager was able to help us . We went on a 3 day trip to Murchison Falls with viewing animals on the way once we got into...

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Helpful?
Thank WarrnamboolBorneo
Debbie W, Owner at Red Chilli Hideaway, responded to this review

Dear WarrnamboolBorneo So happy to hear you enjoyed both your stay and your safari with us - thanks very much for the feedback! All the best Debbie

Oxford, United Kingdom
Reviewed 26 November 2016 via mobile

I frequently travel to East Africa for work and as. I had previously stayed at their previous place (before they moved to the current location) I decided to stay here again. Firstly, Red Chilli is not your 3 or 4 star hotel in fact it is not a hotel at all! It's hostel-style venue with both dorm rooms, en-suites and...

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Helpful?
Thank Morts L
Debbie W, Owner at Red Chilli Hideaway, responded to this review

Dear Morts L Many thanks for the great review! So glad you enjoyed the new place as much as the old one and hope to see you back here again soon! Best regards Debbie

Birmingham, England, United Kingdom
Reviewed 14 November 2016

As the first hostel I have stayed in, I was pleasantly surprised by the Red Chilli. There is an option to camp (own tent) stay in a dorm or upgrade to a private room. We did the latter. The room had a double bed and a single, complete with mosquito net, and a warm hot shower. The pool was clean...

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Helpful?
Thank Nichola S
Debbie W, Owner at Red Chilli Hideaway, responded to this review

Dear Nichola S I am fascinated - a shot of who?! Hopefully you are referring to our wonderful spirits of Uganda?! So glad you were pleasantly surprised by our Kampala hostel and hope to see you back here some day! All the best Debbie

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Amenities

Highlights
  • Restaurant
  • Pool
  • Free Internet
  • Free Parking
  • Bar/Lounge
Things to do
  • Restaurant
  • Pool
  • Bar/Lounge
Internet
  • Free Internet
Services
  • Free Parking
  • Laundry Service
  • Shuttle Bus Service
Official Description (provided by the hotel)
Red Chilli Hideaway, Kampala Facilities: Great value accommodation: set in 5 leafy acres, in one of Kampala's quieter and safer suburbs (Butabika). We cater for self-campers and also provide dorm beds & private rooms (with or without en-suite facilities) Check-in from 2pm onwards and check-out by 10 am. Swimming Pool: 16m salt-water swimming pool with baby pool. Free of charge for our residents! Complimentary shuttle bus: operating between Red Chilli and the centre of town. We have a 10-seater minibus that departs Butabika at 9am, 12pm and 4pm daily and terminates at the Nakumatt Oasis Shopping Mall (next to Garden City Mall) on Kitante Road. Departs town at 10.30Am, 1.30Pm and 5.30Pm, also from Nakumatt Oasis. Please book ahead at reception or by email/phone to avoid disappointment as we can only take 10 passengers on each shuttle. Please note - the driver may not deviate from the set route! Special hire taxis can be arranged on request at any time and are available on site at Butabika. Fully stocked bar: open daily from 7am until midnight, with booze for sale from 10am. Lots of communal areas to kick back and relax - including a beer terrace and a separate pool-side bar. A la carte restaurant: serving excellent breakfasts, lunches, dinners and snacks from 6:45am until 9.30Pm. Sunday from 6:00pm -9:00pm, is a pool-side BBQ night. Mouth-watering pizzas are baked in our wood-burning pizza oven outside Mon - Sat, from 6:00pm- 9:00pm. We can offer special rates and incentives for group meals - please contact us for further details. Our inside bar, restaurant and all accommodation areas are non-smoking, however smoking is permitted on the beer terrace and at the pool bar. FREE wireless internet access (with connections available for laptops) in our reception/internet lounge area only. Available between the hours of 7am and 11pm and subject to connection. Our systems are on a timer and will shut down automatically at approx 11pm. We also have one public internet stations and a cable connection. Please understand that the internet connection in Uganda is far from perfect, and at times is very slow and erratic! Satellite TV: Offering sports and news updates in the bar area, and a choice of viewing in the residential TV room. Look out for special movie nights! Pool table, dart board and table tennis: available in return for a small (or large!) Donation to our chosen charity: The Steve Willis Memorial Fund & a security deposit of 20,000/= for the darts, balls, cues, paddles etc. The deposit is refundable, providing the items are returned in one piece and not damaged! Self-Catering Kitchen & laundry block: located in our campsite for those who would prefer to self-cater. We have a basic camp kitchen, equipped with sink, cooker, fridge & external barbecues and picnic tables - but please note, we do not provide cutlery and crockery. You must provide your own cooking utensils. Separate laundry room available next door. Library: We have a small library and welcome book swaps in return for a small donation to the Steve Willis Memorial Fund. Please ask at reception/bar. Board games: we have a small selection for use, free of charge, from behind the bar. Laundry: A hand-wash laundry service is available for residents for a small charge or there is a designated self-catering laundry block. Please ask at reception/bar for more details. No underwear, shoes or totally filthy clothing to be handed in to be washed! We cannot guarantee that the laundry will be dry on the same day, due to weather conditions. Please note that if you hand in white clothing, it will definitely be returned to you cleaner, but we cannot guarantee it will be whiter! Office Facility: we offer printing, scanning & photocopying facilities in the administration office for a donation to our charity- the Steve Willis Memorial Fund. Please note the office may not always be open - either outside of office hours or when we are out receiving deliveries etc. Just ask at the bar if the door's closed! Consumables: for sale at the bar, including cigarettes, snacks and drinks. We also sell shampoo, shower gel, toothpaste and brushes, mozzie spray, postcards, stamps and other useful items at reception. For more choice, you will find several shops, markets & restaurants located within a short walking distance from Red Chilli Hideaway. Back-up generator and inverter: these keep things ticking over when the power fails, as it so often does in Uganda! When we are running on inverter or generator, please note only the lights are connected to the back-up power supply; plug sockets and fans in the rooms and bar area are not. ... more   less 

Additional Information about Red Chilli Hideaway

Address: 13-23 Bukasa Hill View Road | Butabika, Kampala, Uganda
Region: Uganda > Central Region > Kampala
Price Range: €10 - €32 (Based on Average Rates for a Standard Room)
Number of rooms: 36
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Also Known As:
Red Chilli Hideaway Hotel Kampala
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Questions & Answers

Here's what travellers have asked, with answers from Red Chilli Hideaway staff and other travellers.
4 questions
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Auckland, New Zealand
Dubai, United Arab Emirates
Kampala, Uganda
over a year ago

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Questions? Get answers from Red Chilli Hideaway staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Good to overlook the garden and swimming pool.....”
 of 5 bubbles 517janeg, 7 Mar 2017 | Read review
“Get an "en suite" room. If none available, go somewhere else.”
 of 5 bubbles EMCSALC, 26 Sep 2016 | Read review
“Rooms facing the courtyard caught the free lobby wifi. But this could also invite party noises from the courtyard and from neighbours.”
 of 5 bubbles FunkyWanderer, 25 Sep 2016 | Read review
“Really great tours but poorly maintained, noisy and budget level accommodation”
 of 5 bubbles 496emid, 19 Sep 2016 | Read review
“go for an en-suite double room - they are quieter”
 of 5 bubbles 139gregh, 29 Aug 2016 | Read review
5 of 5