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Protea Hotel Kampala

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Protea Hotel Kampala
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214 Reviews from our TripAdvisor Community

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Showing 208: English reviews
Erith, United Kingdom
Reviewed 28 December 2016

My girlfriend and I stayed over in Kampala for a couple of nights on the way through to Jinja. The staff at the Protea were probably the friendliest hotel staff I have ever experienced; nothing was too much trouble with loads of good advice on where to go in Kampala itself. The hotel itself is very modern and the food...

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Helpful?
Thank Breach I
Nicole B, General Manager at Protea Hotel Kampala, responded to this review

Thank you for taking the time to complete a TripAdvisor review in regards to your recent stay at the Protea Hotel by Marriott Kampala. As we pride ourselves on delivering a memorable hotel experience during your travels, upholding our commitment to provide exceptional service, we hope to have an opportunity to create a memorable experience with us again, whenever your...

Hayesville, North Carolina
Reviewed 25 December 2016

I stayed here for one Friday night before my early departure and 9+hour drive to Bwindi National forest. I was originally given a large room with a balcony overlooking the garden. Shortly after I unpacked music began in the garden below, I called to inquire about how long the music would continue as I do not sleep well with noise,...

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1Thank Jo E
Nicole B, General Manager at Protea Hotel Kampala, responded to this review

Thank you for your words of appreciation on the review that you completed on your recent stay at Protea Hotel by Marriott Kampala. We are delighted to receive your compliments and we will certainly congratulate the STAFF you commended for their exemplary service. It was our pleasure to accommodate you, and your interest and loyalty are truly invaluable to us....

Ripley, United Kingdom
Reviewed 23 December 2016

We recently stayed here for 13 nights so I hope I have been able to get a reasonable picture of how the place operates; more so than those customers who only spent one night here. We had a nice, large room with a big balcony, which was good. We almost didn't get this room due to the hotel misreading the...

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Helpful?
Thank kenc
Nicole B, General Manager at Protea Hotel Kampala, responded to this review

Thank you for completing a review on your stay with us. We rely on GUEST feedback to determine both the positive and negative aspects of our hotel and to improve wherever possible. Your interest and concern are therefore extremely valuable to us, and we hope that you will be staying with us again soon. We should welcome another opportunity to...

Cape Town, South Africa
Reviewed 20 December 2016

Well-appointed and modern hotel, like you would expect from the Protea chain. Room service menu could be improved though - don't order the Mexican dishes, no resemblance whatsoever to the real thing. But apparently its a Ugandan thing to serve quesadillas and burritos with oily chapati, even though they write it in the menu as 'tortilla'.

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Helpful?
Thank Carmen-yellowsky
Nicole B, General Manager at Protea Hotel Kampala, responded to this review

Thank you for completing a review on your stay with us. We rely on GUEST feedback to determine both the positive and negative aspects of our hotel and to improve wherever possible. Your interest and concern are therefore extremely valuable to us, and we hope that you will be staying with us again soon. We should welcome another opportunity to...

Brest, France
Reviewed 18 December 2016

I have been located in room 1. Big room, lots of space, bathroom was clean and big too. Comfortable bed. I had a really good sleep. Breakfast buffet proposes plenty of choice with good quality products. I had my dinner at the hotel too (the Chapter One restaurant), whilst a barbecue was organized on that evening. Food was excellent !...

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Helpful?
Thank Patrice M
Nicole B, General Manager at Protea Hotel Kampala, responded to this review

Thank you for taking the time to complete a TripAdvisor review in regards to your recent stay at the Protea Hotel by Marriott Kampala. As we pride ourselves on delivering a memorable hotel experience during your travels, upholding our commitment to provide exceptional service, we hope to have an opportunity to create a memorable experience with us again, whenever your...

Reviewed 12 December 2016

There's not much to say, which is a compliment for the hotel. It's modern and has everything you expect from a hotel in this price range. Rooms are may be a bit small, but are clean and comfortable and have all amenities you want. There's a good bar and restaurant and it's conveniently located near a number of outside restaurants...

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Helpful?
Thank Herb M
Nicole B, General Manager at Protea Hotel Kampala, responded to this review

Thank you for completing a review on your stay with us. We rely on GUEST feedback to determine both the positive and negative aspects of our hotel and to improve wherever possible. Your interest and concern are therefore extremely valuable to us, and we hope that you will be staying with us again soon. We should welcome another opportunity to...

Beirut, Lebanon
Reviewed 28 November 2016

This is a decent hotel that usually business travelers look for in Uganda. the rooms are very comfortable and spacious. The breakfast buffet has a wide range of choices and very tasty. The Ugandan hospitality is also present, so overall I recommend the place

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Thank Diaarbid
Nicole B, General Manager at Protea Hotel Kampala, responded to this review

Thank you for taking the time to complete a TripAdvisor review in regards to your recent stay at the Protea Hotel by Marriott Kampala. As we pride ourselves on delivering a memorable hotel experience during your travels, upholding our commitment to provide exceptional service, we hope to have an opportunity to create a memorable experience with us again, whenever your...

Padstow, Australia
Reviewed 16 November 2016

I spent a week at the Protea Hotel, conducting a workshop on site. Reception staff are very friendly, and offered a juice on arrival. checkin was very easy. I was allocated room 207. It is the smallest room on the floor when comparing it to the others. It was alright for my needs as I was a single, however could...

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1Thank Rob L
Nicole B, General Manager at Protea Hotel Kampala, responded to this review

Thank you for completing a review on your stay with us. We rely on GUEST feedback to determine both the positive and negative aspects of our hotel and to improve wherever possible. Your interest and concern are therefore extremely valuable to us, and we hope that you will be staying with us again soon. We should welcome another opportunity to...

Durban, South Africa
Reviewed 15 November 2016

The hotel staff & venue are Professional, Friendly, Clean, Rooms are Cosy & the food caters well to international travellers - in that they cater to the global traveller, the local food fan & the South African visitors as well

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Thank Moorzinio
Nicole B, General Manager at Protea Hotel Kampala, responded to this review

Thank you for your words of appreciation on the review that you completed on your recent stay at Protea Hotel Kampala. We are delighted to receive your compliments and we will certainly congratulate the STAFF for their exemplary service. It was our pleasure to accommodate you, and your interest and loyalty are truly invaluable to us. We look forward to...

Nairobi
Reviewed 4 November 2016

I had high expectations for the Protea brand. This hotel was a bit disappointing. The shower in my room was just bad. The shower cubicle doesn't have a shower curtain or door, so water just spills on the floor. The bed is ok- not that comfortable if you ask me. I didn't get a room with a balcony- so perhaps...

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Helpful?
Thank Carol K
Nicole B, General Manager at Protea Hotel Kampala, responded to this review

Thank you for completing a review on your stay with us. We rely on GUEST feedback to determine both the positive and negative aspects of our hotel and to improve wherever possible. Your interest and concern are therefore extremely valuable to us, and we hope that you will be staying with us again soon. We should welcome another opportunity to...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Breakfast included
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Breakfast included
  • Concierge
  • Babysitting
  • Breakfast Available
Official Description (provided by the hotel)
Situated in the upmarket suburb of Kololo in Kampala, only 35 km from Entebbe Airport, the Protea Hotel Kampala offers guests 4-star luxury and 5-star service. No matter which room you stay in, they are all fully air conditioned with free high speed internet connectivity, high pressure showers, large LCD screen TVs with 16 channels including BBC and SKY News. Keep up to date with our business centre and 24-hour reception. After a busy day, de-stress with a workout in the 24-hour fitness centre and then call down for a midnight snack with our 24-hour room service a little later. We have the perfect accommodation choice in the heart of Uganda's capital. Indulge yourself at Chapter One Restaurant, which serves a high quality buffet breakfast and sumptuous a la carte lunch and dinner. Travel to and from the airport in style with our BMW X3 and 5 series, which can be charged to your room. ... more   less 

Additional Information about Protea Hotel Kampala

Address: Elgon Terrace, Kololo, Kampala 9421, Uganda
Region: Uganda > Central Region > Kampala
Price Range: €183 - €268 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Protea Hotel Kampala 4*
Number of rooms: 70
Reservation Options:
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Hotel Style:
#9 Luxury Hotel in Kampala
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Questions & Answers

Here's what travellers have asked, with answers from Protea Hotel Kampala staff and other travellers.
3 questions
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Questions? Get answers from Protea Hotel Kampala staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I was in room 212, which was very large, but no balcony. But on the side that overlooked the garden area, which was nice.”
 of 5 bubbles ETSinTZ, 20 Feb 2017 | Read review
“Request a room facing the square”
 of 5 bubbles theodorusf2016, 13 Feb 2017 | Read review
“Ask for a third floor room with a balcony.”
 of 5 bubbles BmoreTrav, 6 Feb 2017 | Read review
“Ask for views of Kampala to get a good view.”
 of 5 bubbles nalwanga, 4 Jan 2017 | Read review
“if quiet is important ask for rooms in the area of #317- the room I ended up in”
  • close up of welcome on bed
  • room balcony
  • bathroom
  • large room
 of 5 bubbles 645joe, 25 Dec 2016 | Read review
5 of 5