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Novotel Dakar

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Novotel Dakar
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434 Reviews from our TripAdvisor Community

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Showing 196: English reviews
Level Contributor
5 reviews
Reviewed yesterday NEW

currently staying here and the level of service is very high. Its a hotel you come for when you are on business because you can be assured hotel room problems is the last thing you need to be worried about.

Helpful?
Thank tony k
Level Contributor
32 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 5 days ago NEW via mobile

I was at the hotel for business with not much motivativation to get out; restaurant is good (may be expensive.. but is a hitel after all), rooms of reasonable size and comfortable, DON'T FORGET SWIMMING GEAR. The swimming pool is fantastic.. big. .. far from the noise of the road...hotel has ATM

Helpful?
Thank Gionata V
New Iberia, Louisiana
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 2 weeks ago via mobile

While there for business I could not conduct anything dealing with the internet. I was moved from room to room to find a better wifi connection but there was none. They seriously need an upgrade on their servers. I did find that if I was up at 3am to 6am I could go online and send and receive emails but... More 

Helpful?
Thank FrankieFalcon

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A TripAdvisor Member
Reviewed 2 weeks ago via mobile

I must say the staff is Great! But hotel need some work. Carpet is awful the refrigerator did not work the television didnt work..The resturant food didnt taste great either. Just an average hotel. If i had to choose wouldnt stay here again.

Helpful?
Thank A TripAdvisor Member
New York City, New York
Level Contributor
80 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed 3 weeks ago

The building was a little bit run down, but the staff tried to make it up with good service. Food is rather limited when it comes to variety and the breakfast quality is rather poor too. I recommend you go around for breakfast (Kaiser), lunch (La Fourchette) and dinner (La Parrilla) or so many other options... There is a sizeable... More 

Helpful?
Thank LA_traveler_10101
Yangon (Rangoon), Myanmar
Level Contributor
45 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 4 weeks ago via mobile

Novotel Dakar: Over $200/night hotel without towels and with plastic cups + rugs in the tropics + empty hand sanitizer. Modern hotel downtown Dakar. For over $200/nite the absence of towels is not pleasant. Compared to a half price dive hotel in Ngor (Maison Abkar) which had glass glasses and many towels, the Novotel plastic glasses were a disappointment. A... More 

Helpful?
Thank gionita
DirNovotelDakar, General Manager at Novotel Dakar, responded to this review

Hello Dear Guest Thank you for taking the time to tell us about your experience at the Novotel Dakar. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please... More 

Geneva, Switzerland
2 reviews
Reviewed 16 October 2016

Hotel rooms are tiny! They have a small window which does not have a handle!!! You call down the reception and they say that they need a written authorization to send someone up with a handle! So, I go and give my 'written authorization', a guy comes, opens the window and leaves with the handle!!! I am serious... Reception says:... More 

Helpful?
Thank Mauricio C
DirNovotelDakar, General Manager at Novotel Dakar, responded to this review

Hi Dear Guest, Thank you for taking the time to tell us about your experience at the Novotel Dakar. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please... More 

Level Contributor
14 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 7 October 2016

it is not like what i expected so i can say it will be my second or third option when i visit Dakar again. Advantages: - Free Shuttle to and from the airport - Breakfast is fine - Quite atmosphere to sleep - AC is fine Disadvantages: - No Gym or Health Club - WiFi service is slow - Dinner... More 

Helpful?
Thank Ahmed K
DirNovotelDakar, General Manager at Novotel Dakar, responded to this review

Hello Dear, Thank you for taking the time to tell us about your experience at the Novotel Dakar. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest... More 

Maryland, USA
Level Contributor
35 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 11 September 2016

Nice lobby and very friendly staff, but the rooms are run down - including old towels - and the beds are not comfortable - couldn't sleep and ended up moving to another hotel after a few nights. The outdoor bar area is beautiful, but lots of mosquitoes. The pool is clean.

Helpful?
Thank punkykey
DirNovotelDakar, General Manager at Novotel Dakar, responded to this review

Dear Guest, Thank you for taking the time to tell us about your experience at the Novotel Dakar. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest... More 

Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 10 September 2016 via mobile

Booked Novotel through Jet and Bookings.com for the trip to Dakar. Had high expectations knowing it was Novotel but it was kind of Average Hotel. Hotel liked very old and rooms are small. Hotel staff was courteous and helpful. Food options are limited for Indian vegetarians and you may have to order food from outside.

Helpful?
Thank Hemant D
DirNovotelDakar, General Manager at Novotel Dakar, responded to this review

Dear Guest, Thank you for taking the time to tell us about your experience at the Novotel Dakar. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest... More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Free Parking
  • Room Service
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Shuttle Bus Service
  • Free Parking
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Airport Transportation
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
The Novotel Dakar is located in the central business district, looking across to Goree Island, 5 minutes walk from the Place de l Independence and 15 km from Leopold Sedar Senghor International Airport (free shuttle service). The hotel features 241 air conditioned rooms including two suites, a bar, a restaurant, meeting rooms, a swimming pool. ... more   less 

Additional Information about Novotel Dakar

Address: Ave Abdoulaye Fadiga | BP 2073, Dakar 18524, Senegal
Region: Senegal > Dakar Region > Dakar
Price Range: €141 - €249 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Novotel Dakar 4*
Number of rooms: 241
Reservation Options:
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Also Known As:
Novotel Dakar Hotel Dakar
Dakar Novotel
Hotel Style:
#3 Luxury Hotel in Dakar
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Questions & Answers

Here's what travellers have asked, with answers from Novotel Dakar staff and other travellers.
2 questions
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Questions? Get answers from Novotel Dakar staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“rooms facing the city seem less used and smell fresher.”
 of 5 bubbles tonykE1786VR, 3 Dec 2016 | Read review
“to have a good view you need to have a sea view room from the 8th floor to the 10th floor”
 of 5 bubbles ahmedk2013, 7 Oct 2016 | Read review
“ask for sea view, preferably not the first one on the hallway as the window is blocked”
 of 5 bubbles punkykey, 11 Sep 2016 | Read review
“Sea view rooms”
 of 5 bubbles 280dennisz, 23 Jun 2016 | Read review
“Ocean side for a bit more $”
 of 5 bubbles space_to_think, 1 Jun 2016 | Read review
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