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Heaven Restaurant & Boutique Hotel

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#2 of 47 Hotels in Kigali
Certificate of Excellence
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1 room 2 adults 0 children
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Heaven Restaurant & Boutique Hotel
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155 Reviews from our TripAdvisor Community

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Showing 147: English reviews
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Nairobi
Reviewed 5 days ago NEW

Excellent quiet hotel with the warmest hospitality and fabulous food; and fast free internet. Make sure you choose a room with facilities you need, such as tea and coffee making facilities; not all rooms have this

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Helpful?
Thank janeE7506RM
Colorado Springs, Colorado
HOTEL’S FAVOURITE REVIEW
Reviewed 30 October 2016

WOW--I so loved the small ambience of this immaculate boutique hotel. The staff hospitality was very welcoming. The restaurant food was the best I had in Kigali with many delicious choices. I especially loved the outdoor terrace seating. Keep up the great team work.

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Thank RhondaW3364
About Hotel's Favourite Review
Heaven_Boutiqu_Hotel, Owner at Heaven Restaurant & Boutique Hotel, responded to this review

Thanks a million for your outstanding review of us, Rhonda! We enjoyed hosting you and hope to welcome you back very soon. Best, Alissa

Kingston upon Thames, United Kingdom
Reviewed 5 days ago NEW

Staff exceptionally friendly and helpful . Room comfortable, if a little small .Pleasant small pool belonging to the hotel further up the road. Restaurant serves delicious food in most pleasant al fresco ambience.

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Thank mks109
Saint Paul, Minnesota
Reviewed 1 week ago

Heaven Hotel and Restaurant is a sure bet for comfort and good food. We had two rooms (my husband and myself and our two adult children). The hotel staff was very accommodating and service was excellent. The hotel rooms are clean and comfortable, but not luxurious (not meant as negative). The restaurant is fantastic - food excellent and view from...

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Thank Debra B
USA
Reviewed 1 week ago

I received exceptional service at Heaven. I would highly recommend it. I've traveled all over the world, but this is truly a unique slice of Heaven. I'd return just to stay at the property. The service given by the staff is unrivaled -- from the pickup to the airport to the first introduction of the property. No detail was left...

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Thank tamikaf595
Salt Lake City, Utah
Reviewed 1 week ago

This hotel is just what I'm looking for when I stay in Rwanda: friendliest staff I've ever met, simple and cozy accomodations, and close to the City Center. Ari, Winnie, and Nicolas at the front desk are unfailingly helpful, kind and warm. James and Tsieli (spelling?) are the nicest and most skilled drivers I've ridden with in Kigali and always...

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Thank gringagorda
Durban, South Africa
Reviewed 1 week ago

I just want to say thank you to management. I had a problem with my passport being processed in time to make the scheduled trip booked through Expedia and I just want to say they at the hotel were so nice in helping me. Superb customer service. I haven't gotten there yet (others say it's great) but if the help...

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Thank africanhope2017
Salt Lake City, Utah
Reviewed 2 weeks ago

excellent Kigali hotel with high standards for service and amenities with a fantastic restaurant. Great location for exploring the city. Has a very unique and distinctively local feeling, would definitely be my top choice when i return to Kigali.

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Thank JsnRCarr
Heaven_Restaurant, Owner at Heaven Restaurant & Boutique Hotel, responded to this review

Dear JsnRCarr, Murakoze cyane (thank you very much) for your appreciation of your stay with us at Heaven,,, we are so delighted to hear that you felt we provided a "unique and distinctively local feeling" as that is exactly the experience we hope all guests enjoy! With warm regards, Alissa

Gisenyi, Rwanda
Reviewed 2 weeks ago

If you wish to spend a few days in Kigali in a place that makes you immediately feel at home chose the chalet of Heaven. The hotel is located in an old-style villa with a nice garden and pool. All details of the house and room demonstrate a great care for the clients. Breakfast at Heaven Restaurant down the street...

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Thank mansellclaude1
Heaven_Restaurant, Owner at Heaven Restaurant & Boutique Hotel, responded to this review

Thank you Claude! We always love having you stay with us at Heaven, and now thank you for a glowing review of our brand new Garden Chalet! We are thrilled to hear you enjoyed your stay and look forward to welcoming you back again soon. Best wishes, Alissa

Minneapolis, Minnesota
Reviewed 2 weeks ago

I stayed 2 nights and it was a great experience. Staff was very pleasant and attentive. The Sunday brunch was most delicious and there is a bar to socialize at. It was most interesting to speak with owners and how they have grown the place.

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Thank JanPink50
Heaven_Restaurant, Owner at Heaven Restaurant & Boutique Hotel, responded to this review

Dear Jan, Thank you so much for sharing your positive experience staying with us! We enjoyed hosting you and sharing our story with you... our book "A Thousand Hills to Heaven: Love, Hope & a Restaurant in Rwanda" written by my husband, Josh Ruxin, tells the whole of Heaven's story, our family's journey, and our life's work since moving to...

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Amenities

Highlights
  • Pool
  • Spa
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Bar/Lounge
  • Free Parking
  • Breakfast included
  • Room Service
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Spa
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Refrigerator in room
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Laundry Service
  • Babysitting
  • Free Parking
  • Airport Transportation
  • Breakfast included
  • Multilingual Staff
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Conference Facilities
Official Description (provided by the hotel)
Heaven Boutique Hotel is a 22-room, private and serene American-owned hotel located in the heart of downtown Kigali on a quiet side street, just steps from its award winning Heaven Restaurant. Open for breakfast, lunch and dinner, hotel guests enjoy relaxing on Heaven's open-air terrace with expansive views of Kigali, having quiet meetings in one of our conference spaces and hanging out by the pool. With an onsite playground, salt water swimming pool, fair trade crafts boutique and art gallery onsite, Heaven is the ideal place to stay for families, business travelers and tourists alike. ... more   less 

Additional Information about Heaven Restaurant & Boutique Hotel

Address: 29 Street No 7, KN | Kiyovu, Kigali, Rwanda (Formerly Inn Heaven)
Region: Rwanda > Kigali Province > Kigali
Price Range: €88 - €134 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Heaven Restaurant & Boutique Hotel 3.5*
Number of rooms: 22
Reservation Options:
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Hotel Style:
#1 Spa Hotel in Kigali
#2 Best Value Hotel in Kigali
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Questions & Answers

Questions? Get answers from Heaven Restaurant & Boutique Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“First floor with balcony ”
 of 5 bubbles mks109, 20 Mar 2017 | Read review
“Some first floor rooms might have nice views, mine was to the parking on ground floor.”
 of 5 bubbles 370minnap, 12 Feb 2017 | Read review
“Bottom Level Rooms with a balcony!”
 of 5 bubbles bretttucker06, 23 Jan 2017 | Read review
“Ask for translation of the name of the individual rooms, don't hesitate to ask front desk for information. Everyone spoke several languages including english”
 of 5 bubbles thomascU9637TT, 16 Jan 2017 | Read review
“The King suites were roomy and pleasant.”
 of 5 bubbles Fleasky, 14 Jan 2017 | Read review
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