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Step Town Motel

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Step Town Motel
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226 Reviews from our TripAdvisor Community

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Showing 199: English reviews
Reviewed yesterday NEW

The room standard match the medium price and are perfect for those who don't need the luxury of the 4-5 star hotels. Staff is friendly, helpful and gives you the feeling of being at home. English is not a problem and everything is taken care of very properly. Food was always fresh and very tasty - enjoy the breakfast sitting...

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Helpful?
Thank felixhim
Nairobi, Kenya
Reviewed 2 weeks ago

Located a minute from the city centre, it has a comfortable home environment overlooking the beautiful hilly landscape of Rwanda. The staff is also amazing especially Yves welcomed us very well and shared a lot of insights to our new found love, Rwanda.

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Thank njorogetimmy
Bristol
Reviewed 3 weeks ago via mobile

Cockroaches in rooms! And rooms were very small did not enjoy my stay at all. The staff were very ignorant and spent more time chatting then doing what was asked from them. The only good thing was that the bed was very comfy otherwise would not recommend. Other hotels in the area are much better

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Thank Jermainebeckford
Amersfoort, The Netherlands
Reviewed 29 October 2016 via mobile

Good value for money. Close to the city center, good food, nice rooms and good internet access. For some boda boda's / motor bikes the place is difficult to find. Very friendly staff and good service!

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Thank loekileeuwnl
warrnambool
Reviewed 20 October 2016 via mobile

We stayed here for 3 nights and loved every day we were here. John the manager is so very helpful with any question asked and is always smiling and helping us . The view we had was so lovely looking over the valley. It's 10 minute walk from the CBD but it's worth taking the walk into the town ....

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Thank WarrnamboolBorneo
London, United Kingdom
Reviewed 12 October 2016

We stayed here for one night when we arrived in Rwanda. Standard room but clean and comfortable. Staff was friendly and the dinner was lovely. Partner was happy that had a tv in the room to watch the football lol

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Thank strawberry0603
Hamilton, New Zealand
Reviewed 17 September 2016

As our airport transfer drove us up to Step Town, along the dusty clay surfaced road, we were concerned about our choice of accommodation. We needn't have been....it was clean and comfortable. The restaurant meal was fine as was breakfast the following day. Not 5 star but good value for money with all you need for a short stopover.

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Thank Baruiser
Dorset, United Kingdom
Reviewed 15 September 2016

I have stayed at Step Town on 2 separate occasions. First in 2014 and then again in August this year. John, the manager, collected us from the airport on both occasions. If you are a newcomer to Rwanda, staying at Step Town will give you your first insight into the warm, friendly and helpful nature of Rwandan people, which, in...

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Thank Diane B
Stockholm, Stockholms Län, Sweden
Reviewed 7 August 2016

Stayed att Step Town Hotel in late June and early July. The rooms were clean and tidy. The only negative was the position of an electricity socket in the shower. breakfast and the late dinnerservice was very appreciated. The staff was wonderful and went serveral extra miles to make sure that my stay in Kigali was to be as good...

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Thank Christoffer M
London, England, United Kingdom
Reviewed 23 July 2016 via mobile

Was very impressed with this place, we had a transfer from airport - the owner John collected us and then went out of his way to look after us - such wonderful hospitality. We had lost our bag on the way and he did what he could to help locate it. The terrace has a wonderful view over the city...

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1Thank Natasha R

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Amenities

Highlights
  • Free Parking
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Room Service
  • Bar/Lounge
Things to do
  • Restaurant
  • Bar/Lounge
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Room Service
  • Airport Transportation
Official Description (provided by the hotel)
STEP TOWN MOTEL is a first class modern motel. We are located in the centre of Kigali city near St Famille church KIYOVU MUHIMA a quiet, secure and refreshing area where you will enjoy the best views of the city from the motel. We provide accommodation with modern facilities, including en-suite bathrooms, television-DSTV, satellite dish and wireless internet. Also available is mini-bar and restaurant serving western and African cuisine. We do offer airport transfers. ... more   less 

Additional Information about Step Town Motel

Address: Muhima-Kiyovu | nr St Famille Church, Kigali, Rwanda
Region: Rwanda > Kigali Province > Kigali
Price Range: €55 - €69 (Based on Average Rates for a Standard Room)
Number of rooms: 222
Reservation Options:
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Also Known As:
Step Town Hotel Kigali
Hotel Style:
#1 Best Value Hotel in Kigali
#5 Business Hotel in Kigali
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Questions & Answers

Here's what travellers have asked, with answers from Step Town Motel staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Look out for a room with a balcony”
 of 5 bubbles felixhim, 22 Jan 2017 | Read review
“Budget and proximity to Kigali city.”
 of 5 bubbles njorogetimmy, 5 Jan 2017 | Read review
“There is a very large room on the first floor with a balcony which looks delightful - maybe its the honeymoon suite?”
 of 5 bubbles H3188ANdianeb, 15 Sep 2016 | Read review
“Ask for a room with a view”
 of 5 bubbles Chris2fferM, 7 Aug 2016 | Read review
“I have stayed in several rooms and all have been great!”
 of 5 bubbles upnhotair2, 16 Jul 2016 | Read review
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