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Mercure Creolia Saint-Denis La Reunion

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Traveller (199)
Room & Suite (42)
Pool & Beach (37)
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Overview
  • Excellent19%
  • Very good50%
  • Average21%
  • Poor8%
  • Terrible2%
Travellers talk about
“great view”(8 reviews)
“free wifi”(6 reviews)
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
4 Star Hotel
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Rooms
7 May8 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (641)
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14
35
23
4
1
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14
35
23
4
1
Show reviews that mention
All reviewsgreat viewfree wifia free shuttle busswimming poolnice roomindian oceanstandard roomwelcoming staffnice hoteltown centreclose to the airporttaxireunionislandflightrefurbishmentmap
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1 - 5 of 77 reviews
Reviewed 26 December 2017

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Review collected in partnership with Accorhotels.com
Response from MERCURECreolia, Quality Manager at Mercure Creolia Saint-Denis La ReunionResponded 9 January 2018

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Reviewed 20 December 2017

The good: The Banquet hall, which is very spacious, neat and laced with modern facilities. The pool, which is very scenic and well kept. The restaurant, which has a good view and delicious food. The average: The reception and lobby, which is modern and very...More

Thank Padam_Bhushan_India
Response from MERCURECreolia, Responsable Qualité at Mercure Creolia Saint-Denis La ReunionResponded 15 February 2018

Dear Client, Thank you very much for taking the time to share your experience with us. We are delighted to read your compliments about our hotel and staff :) Please kindly note that we have already undertaken some refurbishment work in our rooms. We hope...More

A TripAdvisor Member
1823
Reviewed 4 December 2017 via mobile

We were a group of friends that went to this Hotel on a Saturday evening for a drink. Many of us noticed how rude and impolite the receptionist was, she should really understand that she is working in a hotel meaning; the client comes first...More

2  Thank A TripAdvisor Member
Response from MERCURECreolia, Quality Manager at Mercure Creolia Saint-Denis La ReunionResponded 5 December 2017

Dear Guest, Thank you for taking the time to post your detailed comments relating to your recent stay with us. I am always disappointed to hear when somebody has a negative experience with us. It is unfortunate that you chose not to address the details...More

Reviewed 24 October 2017 via mobile

We had a great stay here. It is a little far from the city but was perfect for us as we just lounged by the pool all day! The Mercure provided a free shuttle bus for us from the airport. They also let us use...More

Thank nic0lacarr0ll
Response from MERCURECreolia, Quality Manager at Mercure Creolia Saint-Denis La ReunionResponded 26 October 2017

Dear Guest, Thank you so much for your great coments. We are pleased to know that you enjoyed your stay with us and hope to see you again in our hotel. Best Regards, Anaïs D. Quality manager

Reviewed 22 August 2017

The hotel is great and the view of the Indian Ocean magnificient. The restaurant is very good with great curries and various european style items (highly recommend the Thursday night, wood oven cooked, flamkuch). But my room...what to say...dark, smells like humidity, tiny...looking at the...More

Thank olivierjat
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Best Value Properties in Saint-Denis, Reunion Island
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About
Amenities
Top amenities
Pool
Restaurant
Free High Speed Internet (WiFi)
Room Service
Free Parking
Bar/Lounge
Fitness Centre with Gym / Workout Room
Hotel Amenities
Room Service
Free Parking
Business Centre with Internet Access
Meeting Rooms
Shuttle Bus Service
Airport Transportation
Dry Cleaning
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Minibar
Things to do
Pool
Restaurant
Bar/Lounge
Outdoor pool
Fitness Centre with Gym / Workout Room
Details
Price range
US$129 - US$228 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Accessible rooms, Family Rooms
Details
Price range
US$129 - US$228 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Accessible rooms, Family Rooms
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Traveller (199)
Room & Suite (42)
Pool & Beach (37)
Dining (14)
Questions & Answers
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Adam L
6 July 2017|
AnswerShow all 2 answers
Response from TrevorBurchell | Reviewed this property |
You can grab a taxi outside the airport, they take Euro (there is an ATM as you walk out the airport on the right). Very easy and no issue at this time.
0
Votes
MLGP2015
26 September 2015|
Answer
Response from lauramtorino | Reviewed this property |
Sorry, I was forwarded your message but I'm neither the owner nor working in the hotel, but just a customer who reviewed it. Therefore I cannot answer your queries, you should ask the hotel.
0
Votes
Room Tips
"Don't take room 320!"
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"Chose the Privilege rooms"
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"Pool view and over 2 nd floor"
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"Great view from the 3rd floor"
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