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Sheraton Abuja Hotel

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Sheraton Abuja Hotel
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404 Reviews from our TripAdvisor Community

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Showing 371: English reviews
Thunder Bay, Canada
Level Contributor
52 reviews
47 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed 26 January 2014

I must say I was concerned about staying at this hotel, after reviewing several bad reviews; on checking in I was pleasantly surprised. My room was clean, and freshly painted, the staff were pleasant and the grounds and pool were well maintained. I did find the food pricey, for what you got and was annoyed to be charged more for... More 

Helpful?
Thank rothar-gorm
Boris6, General Manager at Sheraton Abuja Hotel, responded to this review

Thank you for you objective review, it is highly appriciated. We are starting our renovation program this year, which will have a major impact on our ability to serve you better. Please do call on me when you are in Abuja next. Regards, Boris Bornman General Manager More 

Tripoli, Libya
Level Contributor
47 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
Reviewed 6 January 2014

Overall our stay was ok and would stay again - the room was clean and although my bathroom lights gave up halfway through my stay, crucially the a/c never stopped and there was constant replenishment of mineral water. Breakfast and the poolside bar both served good food. Staff were willing to help nearly all the time, although you do get... More 

Helpful?
Thank Llyw
Boris6, General Manager at Sheraton Abuja Hotel, responded to this review

Thank you taking the time to share your observations. It is truly helpful and I highly appreciated it, especially in today’s world where there is such a premium on time. The hotel is scheduled for a full refurbishment, which will address all the issues mentioned by you. Please be assured that were possible we immediately addressed the items mentioned by... More 

New Delhi, Delhi, India
Level Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 19 December 2013

Leaking rooms, untrained staff and very poor overall upkeep greets you at the Sheraton Abuja Hotel. I stayed there 4 nights and had a leaking AC every day. One evening I was greeted in my room with a bucket right at the entrance...their answer to the leaking AC. The lights were off so I went crashing into the bucket. Complaints... More 

Helpful?
Thank Chander L
Boris6, General Manager at Sheraton Abuja Hotel, responded to this review

Thank you taking the time to share your observations. It is truly helpful and I highly appreciated it, especially in today’s world where there is such a premium on time. The hotel is scheduled for a full refurbishment, which will address all the issues mentioned by you. Please be assured that were possible we immediately addressed the items mentioned by... More 

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Telford,Shropshire, UK
Level Contributor
37 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 30 November 2013

I have just got back from a 2 week stay at this hotel. The hotel at present is going through a complete make over, about time, everywhere is getting a lick of paint and the rooms are getting floor tiles instead of carpets - slow process but getting there. As a Platinum member I know I get some extra things... More 

Helpful?
1 Thank Dave B
Boris6, General Manager at Sheraton Abuja Hotel, responded to this review

BIG thank you for taking the time to write the review. It truly means so much to all of us. It is not often that people take the time to write when they had great experiences. Please do contact me when you are at Sheraton Abuja next. Kind regards, Boris Bornman General Manager More 

Durban, South Africa
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 29 November 2013 via mobile

Old hotel in desperate need of renovation. Its reception looks good but the rooms smell of pesticides and the room door looks it was broken into several time. Its only papillon restaurant does not smell appetising at all. Therefore I rate as poor too expensive for the value you getting.

Helpful?
Thank ASSILAM
Boris6, General Manager at Sheraton Abuja Hotel, responded to this review

Thank you for taking the time to share your observations. It is truly helpful and I highly appreciated it, especially in today’s world where there is such a premium on time. The hotel is scheduled for a full refurbishment, which will address all the issues mentioned. I assure we are working very hard and resolving the issues mentioned and over... More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 19 November 2013

I stayed in room 523 the services was excellent I was welcome by a guest relations office ROSE ONYENWEUZO,she offered me a professional service was very friendly,we extended our stay to three night in order to alwasy see her simile,face and williness to solve problem. I recomend the front desk manager Rita Ezeani who has made our check in easily... More 

Helpful?
1 Thank Jale A
Boris6, General Manager at Sheraton Abuja Hotel, responded to this review

BIG thank you for taking the time to write the review. It truly means so much to all of us. It is not often that people take the time to write when they had great experiences. I will personal congratulate the staff mentioned. Please do contact me when you are at Sheraton Abuja next. Kind regards, Boris Bornman General Manager More 

Silver Spring, Maryland
1 review
Reviewed 13 November 2013

The reasons for not staying here are sooo many! Overall the hotel is very poorly maintained, the rooms are dirty (mold in the showers, dirty carpet) and many things in the rooms are falling apart. The door on my room did not lock and reception gave me an extremely hard time when I requested to switch rooms. I was woken... More 

Helpful?
Thank S H
Boris6, General Manager at Sheraton Abuja Hotel, responded to this review

My sincere apologies for failing to meet you expectations. The Hotel is scheduled for a full refurbishment, which will address the issues mentioned. I must also apologize that we left you with such a poor impression. We are working very hard on staff training and your feedback is critical to the process. Please do let me know when you traveling... More 

Luxembourg City, Luxembourg
Level Contributor
126 reviews
108 hotel reviews
common_n_hotel_reviews_1bd8 72 helpful votes
Reviewed 8 November 2013 via mobile

When I book a Sheraton, I expect an hotel with a 5 star standard and feeling. The Sheraton Abuja is very far away from this standard. The hotel is down to the maximum, a total disaster! Rooms are ugly, most of the furnitures are broken, bathroom is ugly and dirty, linens where dirty. Restaurants are not to standards, my food... More 

Helpful?
Thank Gilles R
Boris6, General Manager at Sheraton Abuja Hotel, responded to this review

Thank you taking the time to share your observations. It is truly helpful and I highly appreciated it, especially in today’s world where there is such a premium on time. The hotel is scheduled for a full refurbishment, which will address all the issues mentioned by you. Please be assured that were possible we immediately addressed the items mentioned by... More 

Darwin, Australia
Level Contributor
34 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed 6 November 2013

I really couldn't reccomend this place. Overpriced and under equipped. The rooms are in severe need of an update. The worst of it for me was the staff attitude. They acted like everything was to hard and I'm not a difficult guest. Location is okay in the middle of town but don't expect any eating options outside the hotel. I've... More 

Helpful?
Thank JackDarwin
Boris6, Owner at Sheraton Abuja Hotel, responded to this review

My sincere apologies for failing to meet you expectations. The Hotel is scheduled for a full refurbishment, which will address the issues mentioned. I must also apologize that we left you with an impression of poor staff attitude. We are working very hard on staff training and your feedback is critical to the process. Please do let me know when... More 

Geneva, Switzerland
Level Contributor
180 reviews
63 hotel reviews
common_n_hotel_reviews_1bd8 106 helpful votes
Reviewed 4 November 2013

I have the dubious honor of naming Hotel Sheraton Abuja as the worst value for money proposition anywhere in the world. The rooms are barely habitable, at best. The price which I paid - above USD 500 per night - was in no way justified, other than the fact that the other branded hotel in town (The Hilton) charges even... More 

Helpful?
Thank GDSK
Boris6, General Manager at Sheraton Abuja Hotel, responded to this review

Thank you taking the time to share your observations. It is truly helpful and I highly appreciated it, especially in today’s world where there is such a premium on time. The hotel is scheduled for a full refurbishment, which will address all the issues mentioned by you. We have addressed the 5th floor leakage, unfortunately it occurred during a storm... More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Casino and Gambling
  • Tennis Court
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Free Parking
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Airport Transportation
  • Dry Cleaning
  • Self-Serve Laundry
Official Description (provided by the hotel)
Sheraton Abuja is one of the hospitality pioneers in Abuja. It is a social and vibrant landmark in Nigeria's capital, located just 40 kilometers away from the Nnamdi Azikiwe International Airport and in proximity to the International Conference Center and the Federal secretariat. Sheraton Abuja Hotel is the focal point for events and networking opportunities. Discover one of the best foods in the city at any of our restaurants and bars or enjoy having your successful business meetings here. ... more   less 

Additional Information about Sheraton Abuja Hotel

Address: Ladi Kwali Way, Maitama, Abuja PMB143, Nigeria
Region: Nigeria > Abuja State > Abuja
Price Range: €195 - €327 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Sheraton Abuja Hotel 4*
Number of rooms: 575
Reservation Options:
TripAdvisor is proud to partner with Starwood EMEA, Booking.com, Expedia, Hotels.com, Jovago.com, Odigeo, Priceline and Travelocity so you can book your Sheraton Abuja Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Sheraton Abuja
Abuja Sheraton
Sheraton Hotel Abuja
Hotel Style:
#3 Luxury Hotel in Abuja
#4 Best Value Hotel in Abuja
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Questions & Answers

Here's what travellers have asked, with answers from Sheraton Abuja Hotel staff and other travellers.
2 questions
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over a year ago

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Questions? Get answers from Sheraton Abuja Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The top floor seem to be mosquito free.”
  • Spacious room
  • Big screen TV
  • Somewhere to sit
 of 5 bubbles JATConsulting, 27 Nov 2016 | Read review
“Most quiet rooms overlook the casino”
 of 5 bubbles asward55, 4 Oct 2016 | Read review
“Restaurant sometimes has live music, so avoid rooms overlooking restaurant if you want a quiet night.”
 of 5 bubbles MonaB1980, 22 Sep 2016 | Read review
“Sign up for the free SPG membership and you will be placed on floor 7 or higher.”
 of 5 bubbles T4756SXrobm, 23 Aug 2016 | Read review
“Club rooms on the 8th floor.”
 of 5 bubbles IanJ_1649, 15 Aug 2016 | Read review
5 of 5
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