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Sheraton Abuja Hotel

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Sheraton Abuja Hotel
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411 Reviews from our TripAdvisor Community

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Showing 376: English reviews
Bangalore
Reviewed 10 March 2014

Honestly before I arrived into Abuja I had many apprehensions reading the various reviews on here. Honestly I was pleasantly surprised and frankly I wonder of others just had a bad day or did I have very good days. My arrival was handled well since a car was at the airport to pick me up. The room was clean and...

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Helpful?
Thank vasisht
Boris6, General Manager at Sheraton Abuja Hotel, responded to this review

Thank you for your kind and candid comments, it truly means the world to us. Please do let me know when you are in Abuja next.

Colchester
Reviewed 9 March 2014

A rather tired hotel, much in need of a facelift and certainly not what Sheraton brand image would lead you to expect. For all that it was OKish. Staff were friendly, room was large and A/C worked, though noisy. Was moved on the second day as the bed proved to be hard as a rock. Second 'refurbished' room was better...

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Helpful?
Thank DM51
Boris6, General Manager at Sheraton Abuja Hotel, responded to this review

Thank you for your very objective and candid comments. Your feedback is very important to us, in our journey to excellence. Our renovation program has started, which will address the issues mentioned. Once again a BIG thank you for taking the time to comment.

Winnipeg, Canada
Reviewed 7 March 2014

I've recently spent quite a lot of time at the Sheraton Abuja while on business. The staff are wonderful and have really gone out of their way to make me feel comfortable and secure. Variety in the restaurant options is nice, although I will always choose to eat at the Boathouse around the pool (don't tell anyone but you can...

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Helpful?
Thank SassyCassie1212
Boris6, General Manager at Sheraton Abuja Hotel, responded to this review

Thank you for your very objective and candid comments. Your feedback is very important to us, in our journey to excellence. Once again a BIG thank you for taking the time to comment.

Halifax, Canada
Reviewed 4 February 2014

I recently stayed at this hotel for business in Abuja. The property itself is quite large, with lots of facilities and restaurants (which is good as I couldn't really leave the hotel due to safety concerns). Most staff are friendly and want to help, but, service is incredibly slow. The breakfast buffet was quite good, with really good selection (just...

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Helpful?
1Thank LaurenAsh1
Boris6, General Manager at Sheraton Abuja Hotel, responded to this review

Thank you for your candid review, it is much appreciated. We have just replaced all our beds with the world famous Sheraton Sweet Sleeper beds. Our renovation program, formally starts in April this year. I have actioned all other items mentioned. Please do contact me when you are in Abuja next. Once again, thank you for your time. Kind regards,...

London
Reviewed 2 February 2014

Ac was poor. Room very tired although my colleague was moved to a room that had been refurbished and looked great. However ac didn't work at all in that room. Calls for service to look at it took ages and there was never any resolution. They dutifully come each day to say it will be fixed but I would rather...

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Helpful?
1Thank London59traveller
Boris6, General Manager at Sheraton Abuja Hotel, responded to this review

Thank you taking the time to share your observations. It is truly helpful and I highly appreciated it, especially in today’s world where there is such a premium on time. The hotel is scheduled for a full refurbishment, which will address all the issues mentioned by you. Please be assured that were possible we immediately addressed the items mentioned by...

Thunder Bay, Canada
Reviewed 26 January 2014

I must say I was concerned about staying at this hotel, after reviewing several bad reviews; on checking in I was pleasantly surprised. My room was clean, and freshly painted, the staff were pleasant and the grounds and pool were well maintained. I did find the food pricey, for what you got and was annoyed to be charged more for...

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Helpful?
Thank rothar-gorm
Boris6, General Manager at Sheraton Abuja Hotel, responded to this review

Thank you for you objective review, it is highly appriciated. We are starting our renovation program this year, which will have a major impact on our ability to serve you better. Please do call on me when you are in Abuja next. Regards, Boris Bornman General Manager

Tripoli, Libya
Reviewed 6 January 2014

Overall our stay was ok and would stay again - the room was clean and although my bathroom lights gave up halfway through my stay, crucially the a/c never stopped and there was constant replenishment of mineral water. Breakfast and the poolside bar both served good food. Staff were willing to help nearly all the time, although you do get...

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Helpful?
Thank Llyw
Boris6, General Manager at Sheraton Abuja Hotel, responded to this review

Thank you taking the time to share your observations. It is truly helpful and I highly appreciated it, especially in today’s world where there is such a premium on time. The hotel is scheduled for a full refurbishment, which will address all the issues mentioned by you. Please be assured that were possible we immediately addressed the items mentioned by...

New Delhi, Delhi, India
Reviewed 19 December 2013

Leaking rooms, untrained staff and very poor overall upkeep greets you at the Sheraton Abuja Hotel. I stayed there 4 nights and had a leaking AC every day. One evening I was greeted in my room with a bucket right at the entrance...their answer to the leaking AC. The lights were off so I went crashing into the bucket. Complaints...

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Helpful?
Thank Chander L
Boris6, General Manager at Sheraton Abuja Hotel, responded to this review

Thank you taking the time to share your observations. It is truly helpful and I highly appreciated it, especially in today’s world where there is such a premium on time. The hotel is scheduled for a full refurbishment, which will address all the issues mentioned by you. Please be assured that were possible we immediately addressed the items mentioned by...

Telford,Shropshire, UK
Reviewed 30 November 2013

I have just got back from a 2 week stay at this hotel. The hotel at present is going through a complete make over, about time, everywhere is getting a lick of paint and the rooms are getting floor tiles instead of carpets - slow process but getting there. As a Platinum member I know I get some extra things...

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Helpful?
1Thank Dave B
Boris6, General Manager at Sheraton Abuja Hotel, responded to this review

BIG thank you for taking the time to write the review. It truly means so much to all of us. It is not often that people take the time to write when they had great experiences. Please do contact me when you are at Sheraton Abuja next. Kind regards, Boris Bornman General Manager

Durban, South Africa
Reviewed 29 November 2013 via mobile

Old hotel in desperate need of renovation. Its reception looks good but the rooms smell of pesticides and the room door looks it was broken into several time. Its only papillon restaurant does not smell appetising at all. Therefore I rate as poor too expensive for the value you getting.

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Thank ASSILAM
Boris6, General Manager at Sheraton Abuja Hotel, responded to this review

Thank you for taking the time to share your observations. It is truly helpful and I highly appreciated it, especially in today’s world where there is such a premium on time. The hotel is scheduled for a full refurbishment, which will address all the issues mentioned. I assure we are working very hard and resolving the issues mentioned and over...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Casino and Gambling
  • Tennis Court
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Free Parking
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Airport Transportation
  • Dry Cleaning
  • Self-Serve Laundry
Official Description (provided by the hotel)
Sheraton Abuja is one of the hospitality pioneers in Abuja. It is a social and vibrant landmark in Nigeria's capital, located just 40 kilometers away from the Nnamdi Azikiwe International Airport and in proximity to the International Conference Center and the Federal secretariat. Sheraton Abuja Hotel is the focal point for events and networking opportunities. Discover one of the best foods in the city at any of our restaurants and bars or enjoy having your successful business meetings here. ... more   less 

Additional Information about Sheraton Abuja Hotel

Address: Ladi Kwali Way, Maitama, Abuja PMB143, Nigeria
Region: Nigeria > Abuja State > Abuja
Price Range: €232 - €311 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Sheraton Abuja Hotel 4*
Number of rooms: 575
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Starwood EMEA, Travelocity and Jovago.com so you can book your Sheraton Abuja Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Sheraton Abuja
Abuja Sheraton
Sheraton Hotel Abuja
Hotel Style:
#3 Luxury Hotel in Abuja
#5 Best Value Hotel in Abuja
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Questions & Answers

Here's what travellers have asked, with answers from Sheraton Abuja Hotel staff and other travellers.
2 questions
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over a year ago

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Questions? Get answers from Sheraton Abuja Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The top floor seem to be mosquito free.”
  • Somewhere to sit
  • Big screen TV
  • Spacious room
 of 5 bubbles JATConsulting, 27 Nov 2016 | Read review
“Most quiet rooms overlook the casino”
 of 5 bubbles asward55, 4 Oct 2016 | Read review
“Restaurant sometimes has live music, so avoid rooms overlooking restaurant if you want a quiet night.”
 of 5 bubbles MonaB1980, 22 Sep 2016 | Read review
“Sign up for the free SPG membership and you will be placed on floor 7 or higher.”
 of 5 bubbles T4756SXrobm, 23 Aug 2016 | Read review
“Club rooms on the 8th floor.”
 of 5 bubbles IanJ_1649, 15 Aug 2016 | Read review
5 of 5
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