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Sheraton Abuja Hotel

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Sheraton Abuja Hotel
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404 Reviews from our TripAdvisor Community

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There are newer reviews for Sheraton Abuja Hotel
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Showing 371: English reviews
Level Contributor
8 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 18 March 2014

I spent some days in Sheraton with my husband and kids and behold we had a wonderful experience from the front desk we were treated like royalties.The prices are very much ok compared to the hilton that charges high and are low in services.One thing I observed in the staffs was their dress code,some are faded,or even too big.I came... More 

Helpful?
Thank ziby33
Boris6, General Manager at Sheraton Abuja Hotel, responded to this review

Thank you for your positive comments, much appreciated. Will review your comments re: the conference uniforms, thank you so much for taking the time to share your advice with me. Please do contact me when you are in Abuja next. More 

Nairobi, Kenya
Level Contributor
52 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed 18 March 2014

When I knew that I had been booked to stay at the Sheraton, I expected a much better run place. the food was flat and bland, the room I was checked in to was comfortable but lacked an Iron box,, one of the elevators was old and gave me a fright each time it took off. House keeping came late... More 

Helpful?
Thank masukuma
Boris6, General Manager at Sheraton Abuja Hotel, responded to this review

My sincere apologies for not meeting all your expectations. Thank you for highlighting the areas where you received good service, it is highly appreciated. Please know that we are in the process of renovating the product, which will resolve the majority of your concerns. Please do contact me on your next stay. More 

Washington DC, District of Columbia
Level Contributor
175 reviews
63 hotel reviews
common_n_hotel_reviews_1bd8 132 helpful votes
Reviewed 16 March 2014

Let's talk about the pros and cons. Pros: Location is close to most government buildings. The Arts and Crafts Village is right opposite the hotel (across the highway) where you can buy all your trinkets and gifts for a reasonable price (get ready to bargain). Service is top-notch. The staff really strive to make your stay enjoyable. Breakfast is excellent!... More 

Helpful?
Thank The_Nomadic_Doctor
Boris6, General Manager at Sheraton Abuja Hotel, responded to this review

Thank you for your very objective and candid comments. Your feedback is very important to us, in our journey to excellence. Our renovation program has started, which will address the issues mentioned. Once again a BIG thank you for taking the time to comment. More 

Berlin, Germany
Level Contributor
42 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 109 helpful votes
Reviewed 15 March 2014

It is a shame that Sheraton still runs such run-down hotels and lends there name to such places. A international hotel chain should clearly stand in for a quality standard that clearly they do not do here. When I read reviews here standard ok I am surprised what service standard accept in 2014 for a hotel priced in the indicated... More 

Helpful?
Thank Andry123
Boris6, General Manager at Sheraton Abuja Hotel, responded to this review

My most sincere apologies for failing to meet you expectations. A full refurbishment of the property has commence and will address the issues mentioned. Thank you for taking time to give us you objective comments, it is much appreciated. More 

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Baltimore, Maryland
Level Contributor
165 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 66 helpful votes
Reviewed 15 March 2014

I like staying at this hotel every time I am in Abuja for business. Even though its far from the airport, you're conveniently located within the city center. I think the Sheraton Abuja has great amenities to make your stay very comfortable and you won't be disappointed.

Helpful?
Thank Bevon
Boris6, General Manager at Sheraton Abuja Hotel, responded to this review

Thank you for you kind comments, much appreciated. Please do let me know when you are in Abuja next. More 

Bangalore
Level Contributor
27 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 10 March 2014

Honestly before I arrived into Abuja I had many apprehensions reading the various reviews on here. Honestly I was pleasantly surprised and frankly I wonder of others just had a bad day or did I have very good days. My arrival was handled well since a car was at the airport to pick me up. The room was clean and... More 

Helpful?
Thank vasisht
Boris6, General Manager at Sheraton Abuja Hotel, responded to this review

Thank you for your kind and candid comments, it truly means the world to us. Please do let me know when you are in Abuja next. More 

Colchester
Level Contributor
170 reviews
64 hotel reviews
common_n_hotel_reviews_1bd8 121 helpful votes
Reviewed 9 March 2014

A rather tired hotel, much in need of a facelift and certainly not what Sheraton brand image would lead you to expect. For all that it was OKish. Staff were friendly, room was large and A/C worked, though noisy. Was moved on the second day as the bed proved to be hard as a rock. Second 'refurbished' room was better... More 

Helpful?
Thank DM51
Boris6, General Manager at Sheraton Abuja Hotel, responded to this review

Thank you for your very objective and candid comments. Your feedback is very important to us, in our journey to excellence. Our renovation program has started, which will address the issues mentioned. Once again a BIG thank you for taking the time to comment. More 

Winnipeg, Canada
Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 7 March 2014

I've recently spent quite a lot of time at the Sheraton Abuja while on business. The staff are wonderful and have really gone out of their way to make me feel comfortable and secure. Variety in the restaurant options is nice, although I will always choose to eat at the Boathouse around the pool (don't tell anyone but you can... More 

Helpful?
Thank SassyCassie1212
Boris6, General Manager at Sheraton Abuja Hotel, responded to this review

Thank you for your very objective and candid comments. Your feedback is very important to us, in our journey to excellence. Once again a BIG thank you for taking the time to comment. More 

Halifax, Canada
Level Contributor
53 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
Reviewed 4 February 2014

I recently stayed at this hotel for business in Abuja. The property itself is quite large, with lots of facilities and restaurants (which is good as I couldn't really leave the hotel due to safety concerns). Most staff are friendly and want to help, but, service is incredibly slow. The breakfast buffet was quite good, with really good selection (just... More 

Helpful?
1 Thank LaurenAsh1
Boris6, General Manager at Sheraton Abuja Hotel, responded to this review

Thank you for your candid review, it is much appreciated. We have just replaced all our beds with the world famous Sheraton Sweet Sleeper beds. Our renovation program, formally starts in April this year. I have actioned all other items mentioned. Please do contact me when you are in Abuja next. Once again, thank you for your time. Kind regards,... More 

London
Level Contributor
39 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 2 February 2014

Ac was poor. Room very tired although my colleague was moved to a room that had been refurbished and looked great. However ac didn't work at all in that room. Calls for service to look at it took ages and there was never any resolution. They dutifully come each day to say it will be fixed but I would rather... More 

Helpful?
1 Thank London59traveller
Boris6, General Manager at Sheraton Abuja Hotel, responded to this review

Thank you taking the time to share your observations. It is truly helpful and I highly appreciated it, especially in today’s world where there is such a premium on time. The hotel is scheduled for a full refurbishment, which will address all the issues mentioned by you. Please be assured that were possible we immediately addressed the items mentioned by... More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Casino and Gambling
  • Tennis Court
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Free Parking
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Airport Transportation
  • Dry Cleaning
  • Self-Serve Laundry
Official Description (provided by the hotel)
Sheraton Abuja is one of the hospitality pioneers in Abuja. It is a social and vibrant landmark in Nigeria's capital, located just 40 kilometers away from the Nnamdi Azikiwe International Airport and in proximity to the International Conference Center and the Federal secretariat. Sheraton Abuja Hotel is the focal point for events and networking opportunities. Discover one of the best foods in the city at any of our restaurants and bars or enjoy having your successful business meetings here. ... more   less 

Additional Information about Sheraton Abuja Hotel

Address: Ladi Kwali Way, Maitama, Abuja PMB143, Nigeria
Region: Nigeria > Abuja State > Abuja
Price Range: €196 - €323 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Sheraton Abuja Hotel 4*
Number of rooms: 575
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Starwood EMEA, Expedia, Hotels.com, Priceline, Jovago.com and Odigeo so you can book your Sheraton Abuja Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Sheraton Abuja
Abuja Sheraton
Sheraton Hotel Abuja
Hotel Style:
#3 Luxury Hotel in Abuja
#4 Best Value Hotel in Abuja
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Questions & Answers

Here's what travellers have asked, with answers from Sheraton Abuja Hotel staff and other travellers.
2 questions
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over a year ago

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Questions? Get answers from Sheraton Abuja Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The top floor seem to be mosquito free.”
  • Spacious room
  • Big screen TV
  • Somewhere to sit
 of 5 bubbles JATConsulting, 27 Nov 2016 | Read review
“Most quiet rooms overlook the casino”
 of 5 bubbles asward55, 4 Oct 2016 | Read review
“Restaurant sometimes has live music, so avoid rooms overlooking restaurant if you want a quiet night.”
 of 5 bubbles MonaB1980, 22 Sep 2016 | Read review
“Sign up for the free SPG membership and you will be placed on floor 7 or higher.”
 of 5 bubbles T4756SXrobm, 23 Aug 2016 | Read review
“Club rooms on the 8th floor.”
 of 5 bubbles IanJ_1649, 15 Aug 2016 | Read review
5 of 5
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