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Sheraton Abuja Hotel

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Sheraton Abuja Hotel
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434 Reviews from our TripAdvisor Community

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Showing 398: English reviews
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Newcastle, United Kingdom
Reviewed 1 week ago via mobile

One of the best hotel in town with a lot of extra services . The hotel is expensive but you will get value for your money. If you are looking for a safer place to relax and enjoy Abuja metropolis, just book and have a trial. If you are not convince , drop me a note. If you love the...

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Helpful?
Thank princeiseoluwa
Kano, Kano, Nigeria
Reviewed 2 weeks ago via mobile

The place was completely deserted and a lot of renovation going on. Their main restaurant Pappilon was closed and a temporary arrangement was made in d Luigi restaurant. The staff were amazing and courteous. Otherwise nothing much to tell about. In one of our friends room even the Ac was not functioning. Not to the standards.

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Helpful?
Thank Rajendran T
Emad R, Deputy General Manager at Sheraton Abuja Hotel, responded to this review

Dear Rajendran T, Thanks for staying with us and for taking the time out to tell us about your experience, we truly appreciate this. We apologise for not meeting up with your expectations in some areas and for the inconveniences you might have experienced due to the temporary closure of the Restaurant.This brief closure is as a result of our...

Reviewed 3 weeks ago

My room was very spacious, and the staff were friendly. the executive lounge staff were always ready to assist and the VIP and Lounge Manager was very good at helping whenever his called upon and very attentive to details.

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Helpful?
Thank Peter O
Emad R, Deputy General Manager at Sheraton Abuja Hotel, responded to this review

Dear Peter O, Thanks for staying with us and for taking out the time to tell us about your beautiful experience during your stay.We truly appreciate this as it helps us to know our strengths and to always make your visit a memorable one. We are glad you found the services of our VIP &Club Leader as well as the...

Dubai, United Arab Emirates
Reviewed 4 weeks ago

By far has been my worst stay ever. I was checked into a room that looked I it was never made. No towels, No toiletries, pretty much nothing except for the bed. The service at the Lobby Bar is so bad, you can sit there the whole day and no one will even bother to come to take an order...

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Helpful?
Thank ArulP_13
Emad R, Deputy General Manager at Sheraton Abuja Hotel, responded to this review

Dear ArulP_13, Thanks for staying with us at the Sheraton Abuja Hotel and for letting us about your experience during your visit, we truly appreciate this as it serves as a constant check to help us continuously get better. We sincerely apologise for the experiences you had with your room as well as with the service at the Lobby bar.We...

Vancouver
Reviewed 4 weeks ago

Everyone here is very friendly and helpful, Peter and Jonah at the front desk in particular. I really appreciate their help. The hotel was a bit dated, but the room was certainly very bright and spacious. The bed was very comfortable. There are several restaurants in the hotel and the food was pretty great. The breakfast also has a great...

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Helpful?
Thank doggfrenzy
Emad R, Deputy General Manager at Sheraton Abuja Hotel, responded to this review

Dear doggfrenzy, We are glad you had a beautiful experience while staying with us and thanks for taking out the time to write about this, we truly appreciate every minute of your time. We are glad you were able to explore the variety of food options in our restaurants and that you enjoyed our Sheraton Signature Sleep experience on the...

Reviewed 14 March 2017 via mobile

Although it's looks classical somehow but I'm impressed by the services and their quick response to my complaints It's a nice hotel, Luxurious, their spa is very nice too For business men, the internet speed is very good and available everywhere in the hotel with very good coverage Breakfast also full of different choices It's much cheaper than Hilton and...

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Helpful?
Thank Sameh A
Emad R, Deputy General Manager at Sheraton Abuja Hotel, responded to this review

Dear Sameh A, We appreciate you taking the time to share your experience while at the Sheraton Abuja Hotel. Thank you for your positive and lovely comments, we continuously work as a team to ensure that every guest has a positively memorable experience. We are glad you enjoyed our Spa, the fast internet speed and the buffet breakfast at the...

Reviewed 7 March 2017

Hotels don't change much but the clientele do. Thankfully the elephant bar is closed and that reverberates through the hotel to make it a nice place to stay. The hotel serves food that you eat without reaching for Imodium; the hotels pharmacy was noticeably quiet! The staff were pleasant and their service first rate. But the chain knows its good...

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Helpful?
Thank Nigel M
Emad R, Deputy General Manager at Sheraton Abuja Hotel, responded to this review

Dear Nigel M, Thanks for staying with us and for writing about your stay and how much you enjoyed our food & the service of our staff. We truly appreciate the feedback as this helps us to know our weaknesses and strengths in order to constantly improve. We are delighted that you noticed the positive changes to make every of...

Dhaka City, Bangladesh
Reviewed 6 March 2017 via mobile

Spent all of February and half of March in this hotel. It really needs a refurb, the rooms are clean because the staff are conscientious but they can't do much about the shabbiness. The plumbing situation is dire, even after 6 weeks I couldn't figure out how to get the correct temperature of water out of the bath taps -...

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1Thank moray_nicol
Emad R, Deputy General Manager at Sheraton Abuja Hotel, responded to this review

Dear Moray_nicol, Thank you for staying with us and for also taking out the time to give a feedback about your experience. We are delighted to hear that you enjoyed the food in our restaurants during your long as well as the warmth of our staff ,we however apologise that we fell short of your expectations in some areas. The...

Reviewed 3 March 2017

The place is one of the oldest hotels, but they have managed to keep it's standard. The food and drinks we ordered was great. The service is okay. I loved the restaurant near the pool.And the prices are not bad either.

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1Thank Yvonne M
Emad R, Deputy General Manager at Sheraton Abuja Hotel, responded to this review

Dear Yvonne M, Thanks for staying with us and for taking the time to give a feedback about your experiences during your visit,we truly appreciate this. We are glad you had a great time and got a taste of some of our dishes at the Pool bar and restaurant, we hope you also had the chance to visit our Luigi's...

The Netherlands
Reviewed 26 February 2017

Nothing I mention here hasn't been written before. Everything is true! This is my version. At arrival there is a semi tight security check but can take some time due to the amount of cars. The porters are friendly and very helpful, they took me upstairs to check me in at the lounge. This because it was busy at the...

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Helpful?
Thank Critic_4_hotel
Emad R, Deputy General Manager at Sheraton Abuja Hotel, responded to this review

Thank you so much for taking the time to share the highlights of your last stay with us. All your comments are very much valued. We apologize for not fully meeting your expectations regarding the decor, style and other areas mentioned in the room you stayed. We will look into all the issues of concern and promise that on your...

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Casino and Gambling
  • Tennis Court
Room types
  • Non-Smoking Rooms
  • Suites
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Free Parking
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Airport Transportation
  • Dry Cleaning
Official Description (provided by the hotel)
Sheraton Abuja is one of the hospitality pioneers in Abuja. It is a social and vibrant landmark in Nigeria's capital, located just 40 kilometers away from the Nnamdi Azikiwe International Airport and in proximity to the International Conference Center and the Federal secretariat. Sheraton Abuja Hotel is the focal point for events and networking opportunities. Discover one of the best foods in the city at any of our restaurants and bars or enjoy having your successful business meetings here. ... more   less 

Additional Information about Sheraton Abuja Hotel

Address: Ladi Kwali Way, Maitama, Abuja PMB143, Nigeria
Region: Nigeria > Abuja State > Abuja
Price Range: €203 - €295 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Sheraton Abuja Hotel 4*
Number of rooms: 575
Reservation Options:
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Also Known As:
Sheraton Abuja
Abuja Sheraton
Sheraton Hotel Abuja
Hotel Style:
#3 Luxury Hotel in Abuja
#5 Best Value Hotel in Abuja
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Questions & Answers

Here's what travellers have asked, with answers from Sheraton Abuja Hotel staff and other travellers.
2 questions
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over a year ago

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Questions? Get answers from Sheraton Abuja Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I suspect all are good!”
799nigelm, 7 Mar 2017 | Read review
“Over the pool area”
daveb987, 13 Feb 2017 | Read review
“higher the floor the better”
James_in_LPdeGC, 10 Feb 2017 | Read review
“Best views are on the higher levels and larger rooms which are not much more are the superior”
sbasgall, 23 Jan 2017 | Read review
“The top floor seem to be mosquito free.”
  • Somewhere to sit
  • Big screen TV
  • Spacious room
JATConsulting, 27 Nov 2016 | Read review
5 of 5