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AVANI Windhoek Hotel & Casino

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AVANI Windhoek Hotel & Casino
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436 Reviews from our TripAdvisor Community

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Showing 249: English reviews
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Harderwijk, The Netherlands
Reviewed 3 days ago NEW

Good rooms, good beds. But: if you have a swimming pool, please, the temparature of the water must be 'swimmable'. This was much to cold! And only one bar was open (in the casino). Not a very pretty place to sit. The noise of the casino and all the prostitutes which approaching you... not nice

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Helpful?
Thank Evert279
Rudie P, General Manager at AVANI Windhoek Hotel & Casino, responded to this review

Dear Guest, Thanks for the review of your recent stay. Please accept my apology for the cold pool. During our summer months the normal temperature of the pool is very pleasant but a early cold spell over the last two weeks did result in below average pool temperatures. Please accept my apology for the Oasis Bar not being available. As...

Cagliari, Italy
Reviewed 4 days ago NEW

Average venue, though the proximity of the shopping centre helps and does not (we took 20' in the labirinth of the parking, climbing too many floors prior to reaching ours. Buffet in the restaurant was very average and with ups and downs. Rooms clean we cannot complain, but all in all we probably paid the good position in Windhoek downtown

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Helpful?
Thank Pietro B
Rudie P, General Manager at AVANI Windhoek Hotel & Casino, responded to this review

Dear Guest, Thanks for taking the time to post a review on your recent stay. We highly value your feedback and actively use guest feedback to improve our service. On your observation on the parking I would like to point out that there are directional signs in the parking directing Avani guests to the 4th floor of the parking where...

Ridgecrest, California
Reviewed 5 days ago NEW

Nice rooms, good views of town, great location right downtown. Casino, restaurant. Located in building with shopping center and other shops. Convenient. rooms large, well appointed, comfortable, convenient.

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Helpful?
Thank Janet W
Rudie P, General Manager at AVANI Windhoek Hotel & Casino, responded to this review

Dear Guest, Thanks for the review posted on your recent stay at Avani Windhoek Hotel and Casino. I am delighted to note that you had a relaxed stay and enjoyed our hospitality. Thanks for staying with us and hope to welcome you back soon, Warm Regards, Rudie Putter General Manager

Hong Kong, China
Reviewed 1 week ago via mobile

The reception staff were very helpful and professional. The room was clean and I was pleasantly surprised at checkout to find breakfast package. I will definitely return. Breakfast buffet was excellent

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Helpful?
Thank Eddy05
Rudie P, General Manager at AVANI Windhoek Hotel & Casino, responded to this review

Dear Guest, Thanks for taking the time to post a review on your recent stay at Avani Windhoek Hotel and Casino. We greatly value your feedback and I an delighted to note that you had a pleasant stay, we hope to welcome you back soon, Warm Regards, Rudie Putter General Mananger

Reviewed 1 week ago

Hotel located in the mall, great food and great service, but thank you Hilya for welcoming us and booking us a game drive and yet help us check in. Food was plenty and good, rooms are fresh but Wi-Fi very slow and elevator sucks!!!!!

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Helpful?
Thank Marcell G
Rudie P, General Manager at AVANI Windhoek Hotel & Casino, responded to this review

Dear Guest, Thanks for taking the time to post a review on your recent stay with us, we greatly value your feedback and I do take note of your observations on the elevator and Wi-Fi. I am delighted that you enjoyed our hospitality and we hope to welcome you back soon, Warm Regards, Rudie Putter General Manager

Oranjemund, Namibia
Reviewed 1 week ago

Rooms are clean and spacious with comfortable beds. Killer breakfast and dinner buffet. Excellent staff- Very hospitable and go out of their way to make your stay as comfortable as possible. Great job!

Review collected in partnership with Minor Hotels
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Helpful?
Thank Aletta N
Management response:

Dear Aletta, We would like to thank you for your review. It is only a pleasure to provide our guests with excellent service. Thank you again for your review, we are glad to read that you have enjoyed our breakfast and dinner buffet. We look forward to your welcoming you back on your next visit. Sincerely Management

Swakopmund, Namibia
Reviewed 2 weeks ago

The restaurant was totally understaffed and disorganized for the amount of people as it was full. Constantly had to wait for plates from the kitchen that were being washed and nobody seemed to know was going on. On the other hand the food both supper and breakfast was superb. The rooms were reasonable and clean. The staff were friendly and...

Review collected in partnership with Minor Hotels
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Helpful?
Thank 734pieterp
Rudie P, General Manager at AVANI Windhoek Hotel & Casino, responded to this review

Dear Guest, Thanks for the review of your recent stay and the positive comments about the hotel excluding the restaurant experience. A delayed tour group of 64 guests paid us a surprise visit and pushed the business levels to beyond our normal capacity and as such created the situation. As it was unannounced and way beyond the normal business levels...

Luanda, Angola
Reviewed 2 weeks ago

As always, we were received with great friendliness and we were able to enjoy a quality service, in a calm and comfortable space. There is a permanent concern to improve comfort and serve well. Great location. Strongly recommended.

Review collected in partnership with Minor Hotels
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Helpful?
1Thank Q399GXpaulom
Rudie P, General Manager at AVANI Windhoek Hotel & Casino, responded to this review

Dear Guest, Thanks for the great review on your recent stay at Avani Windhoek Hotel and Casino. I am delighted to note that you had an enjoyable and incident free visit and hope to welcome you back in the near future for more of our Avani hospitality, Kind Regards, Rudie Putter General Manager

Berlin, Germany
Reviewed 2 weeks ago

Very good hotel in the heart of Windhoek. The entrance in the middle of a small shopping center may be located a bit “unconventional” but once in the hotel, we had a wonderful time. Rooms are big, clean and fully equipped. An oasis in the Namibian capital. Service is very attentive and the staff is working hard to make your...

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Helpful?
1Thank Berlin-Rudower
Management response:

Dear Berlin-Rudower, Thank you for your review on our hotel, feedback from our guest help us to continually enhance our product and improve our service. We are glad that you have a had a pleasant stay. Being situated on top of a shopping centre has its challenges, but we would like to assure you that we are working toward changing...

Reviewed 3 weeks ago

It is also regularly frequented by the locals, including me! Friendly staff, both in hotel and casino. I do suggest the reception desk learns to be more organized and be faster when it comes to checking in (especially) guests who come in groups.

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Helpful?
1Thank Lukeno O
Management response:

Dear Lukeno O Thank you for choosing to stay with us. Our sincerest hope is that we will continue making our hotel your true “home away from home”. Further, thank you for taking your time and providing us with feedback. We are at a point in our business were we have set ourselves to find the real truth, the CUSTOMER...

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Amenities

Highlights
  • Restaurant
  • Room Service
  • Free Parking
  • Bar/Lounge
  • Spa
  • Pool
About the property
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
  • Spa
  • Casino and Gambling
  • Pool
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Shuttle Bus Service
  • Babysitting
Official Description (provided by the hotel)
Centrally located in the hub of the city center. The newly re-branded AVANI Windhoek Hotel & Casino offers you a place to pursue both business and pleasure. All rooms are decorated to blend into their earthy surroundings and there's only one aspiration: to give you an unparalleled hospitality experience. So wherever you're coming from and wherever you're going, let the AVANI Windhoek Hotel & Casino in Windhoek be your first port of call. ... more   less 

Additional Information about AVANI Windhoek Hotel & Casino

Address: 129 Independent Ave, Windhoek 9000, Namibia (Formerly Kalahari Sands Hotel & Casino)
Region: Namibia > Khomas Region > Windhoek
Price Range: €110 - €298 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — AVANI Windhoek Hotel & Casino 4*
Number of rooms: 173
Reservation Options:
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Also Known As:
Kalahari Sands Hotel Windhoek
Kalahari Sands Hotel And Casino
Hotel Style:
#2 Luxury Hotel in Windhoek
#2 Spa Hotel in Windhoek
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Questions & Answers

Here's what travellers have asked, with answers from AVANI Windhoek Hotel & Casino staff and other travellers.
3 questions
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Questions? Get answers from AVANI Windhoek Hotel & Casino staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“rooms on top floor have a great view”
 of 5 bubbles marcellg2017, 19 Mar 2017 | Read review
“Enjoyed the Namibian sunrise and sunsets - get a room with an East or West view.”
 of 5 bubbles , 2 Feb 2017 | Read review
“Higher up in the hotel: better view - east (or North) facing rooms have the best views of city architecture.”
 of 5 bubbles GustavGous, 2 Feb 2017 | Read review
“I had best views of Windhoek, Hilton Hotel and the Namibian Supreme Court.from 14th floor rooms facing East & S. East”
 of 5 bubbles elizabethlS146TE, 2 Feb 2017 | Read review
“Great place for Business..”
 of 5 bubbles augustusg2017, 13 Jan 2017 | Read review
5 of 5