We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Polana Serena Hotel

{"scriptFlags":null,"containerAttributes":null,"containerClass":null,"widget":{"moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget"}}
Rooms
23 Dec24 Dec
|
1 room, 2 adults, 0 children
Standard Room
Getting you more information on this room More
Free Cancellation
Book now, pay at stay!
Select
Show Available Rooms
Sorry, this partner no longer has rooms available on TripAdvisor. Please visit one of our 15 partner sites to see rooms from US$187.
We're sorry, there are no rooms available on TripAdvisor. Please change your dates, or view all Maputo hotels with availability
{"BOOKING_FEATURES": ["IB_PRICES_OUTSIDE_ROOM_BUTTON","IB_STREAMLINED_SELECTED_ROOM","IB_SHOW_EMAIL_FOR_INSECURE_LOGIN","IB_EXIT_INTERRUPTER","RCMS_INLINE_ROOM_GRID_MAX_OCC","IB_SHOW_AMENITIES_AS_ICONS","IB_POST_BOOKING_LOGIN","IB_IRG_PERFORMANCE_METRICS","IB_IRG_MATCH_META","META_AIR","CHILDREN_SEARCH","IB_INLINE_ROOM_GRID","IB_TIME_OF_STAY_PAYMENT_TYPES_V3","IB_DW_CCNAME_WITH_AUTOCOMPLETE","IB_IRG_PERFORMANCE_METRICS_MOBILE","IBEX_HIGH_EQUITY_BRANDING","IB_PRICE_WINS_POST_TX","IB_BOOKNOW_CLEAN_WITH_ICON_SHORT_BTN","IB_BOOKING_FORM_FAVICON","STORED_CARDS","IB_PRICE_WINS_COPY","IB_URGENCY_BLOCK"] , "IMPRESSION_KEY": "f39fd00e665440f2995f396e610b1bfd", "roomSelectionModel": {"partnerInfos":[],"multiplePartners":false,"polling":{"locationId":671726,"bookingSessionId":null,"detailedAvailabilityKey":null,"commerceContentIds":[80282828],"additionalContentIds":[],"pollCount":0,"checkin":{"day":23,"month":12,"year":2018},"checkout":{"day":24,"month":12,"year":2018},"adults":2,"child_rm_ages":"","rooms":1,"display_rooms":300,"entryPrice":251,"entryCurrency":"USD","complete":true,"formKey":"","showAllRooms":true,"genNewBookingSessionId":false,"winningProviderAtClick":"","selectedRoomKey":"","impressionKey":"f39fd00e665440f2995f396e610b1bfd","navArea":null,"referringServlet":"Hotel_Review","highestMetaPrice":285,"lowestMetaPrice":187,"additionalPartner":false,"highestMetaPriceDisplay":285,"roomsToVerify":[],"clazz":null},"summary":null,"unavailable":false,"metaOffers":[],"mismatchCheckModel":null,"totalMediaCount":0,"hotelPhotos":[],"noticeHeaderMessage":null,"moreProviders":null,"lowestPricePartner":null,"showAllRooms":true,"isMetaCheaper":false,"isBookingLessThanOrEqualToMeta":null,"avgHistoricalPrice":0.0,"avgHistoricalDisplayPrice":null,"expressBookState":null,"highestMetaPrice":285,"lowestMetaPrice":187,"highestMetaPriceDisplay":285,"hotelName":"Polana Serena Hotel","hasSpecialTimeOfStayTaxes":false,"trackingTree":null,"trackingTreeId":null,"showPriceHoverTooltip":true,"trackingContext":"eyJzdGF0ZSI6IkhPVEVMX0FVQ1RJT04iLCJwIjoiSFJfTWFpbkNvbW1lcmNlIiwiaWRzIjp7IkJGSyI6ImYzOWZkMDBlNjY1NDQwZjI5OTVmMzk2ZTYxMGIxYmZkIiwiQUlLIjoiNWJhM2M3Njg4MjI4NDc5MGEzNWU4YTg3NzVmNTRhYWEifSwiZW50cnlTZXJ2bGV0IjoiSG90ZWxfUmV2aWV3In0=","cheaperPricesExist":false,"enableLPF":false,"priceDropPercent":0,"canExpandRooms":false,"expandRoomsToAllPartners":false,"roomSelectionKey":null,"useSupplierDirectTreatment":false,"isSupplierDirect":false,"showProviderSeparator":false,"clazz":null,"seeMoreMessage":null,"seeMoreIFrameMessage":null,"isPricelineCom":false,"isPriceDrawerEnabled":false,"isMetaMarketingLandOnBookingFormEnabled":false}, "ibAvailability": true, "metaAvailability": true, "topOfferIsIB": false, "numHacTries": 1, "checkIn": "23/12/2018", "checkOut": "24/12/2018", "lowestPrice": "US$187", "hasDates": true, "hacComplete": true, "contentIdMappings": {"80282828":"AgodaIB"}, "pollingEnabled": false, "preventScroll": false, "offerClickToken": null, "conditionalUpdate": false, "mightGetRooms": false, "divClasses": "ppr_rup ppr_priv_resp_hr_room_grid", "singlePartnerRoomGridWidget": {"scriptFlags":null,"containerAttributes":null,"containerClass":null,"widget":{"moduleList":["handlers","tracking"],"divClasses":"prw_rup prw_ibex_room_grid_responsive","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","tracking":"(ta.prwidgets.getjs(this,'tracking'))"},"dust":{"sub_header":"ibex_room_grid_responsive__sub_header"},"name":"ibex_room_grid_responsive","template":"ibex_room_grid_responsive__widget"}}, "multiPartnerRoomGridWidget": null, "mismatchMessage": {"scriptFlags":null,"containerAttributes":null,"containerClass":null,"widget":{"moduleList":["handler"],"divClasses":"prw_rup prw_ibex_mismatch_message","js":{"handler":"(ta.prwidgets.getjs(this,'handler'))"},"dust":{},"name":"ibex_mismatch_message","template":"ibex_mismatch_message__widget"}}, "maxRoomsToShow": 300, "isTablet": false, "roomGridRowWidget": {"scriptFlags":null,"containerAttributes":null,"containerClass":null,"widget":{"moduleList":[],"divClasses":"prw_rup prw_ibex_room_grid_row_responsive","js":{},"dust":{"amenities":"ibex_room_grid_row_responsive__amenities","occupancy":"ibex_room_grid_row_responsive__occupancy","condition_col":"ibex_room_grid_row_responsive__condition_col","price_text":"ibex_room_grid_row_responsive__price_text","reservation_col":"ibex_room_grid_row_responsive__reservation_col"},"name":"ibex_room_grid_row_responsive","template":"ibex_room_grid_row_responsive__widget"}}, "mismatchMessageLightbox": null, "deviceInfo": "OtherOS OtherBrowser", "bookOnTripAdvisor": "Book on <img class=\"ibHeaderImg\" alt=\"TripAdvisor\" src=\"https:\/\/static.tacdn.com\/img2\/branding\/rebrand\/TA_logo_primary.png\"\/>"}
About
Location
Cleanliness
Service
Value
Certificate of Excellence
The “Grand Dame” of Africa, as the Polana Serena Hotel is widely known, is a must-see historical landmark when talking about the city of Maputo. The elegance and splendour of its façade are the living memory of bygone colonial times; its luxurious interiors whisper stories of the many generations who spent nights protected by the hotel’s majestic walls, kings and queens, ambassadors and presidents, princesses and common travellers; its gardens, perfect and romantic lookouts offer a breathtaking view over the Indian Ocean.Built in 1922 in the heart of Maputo, one of the most exclusive residential areas, the Polana Serena Hotel belongs to the elite of the most famous hotels in the world. The splendor of its colonial lines blend tradition and art, making your stay an unforgettable journey through the past, looking to the future. Faithfull to the Serena Group philosophy of integrating architecture with cultural heritage, the Polana Serena Hotel offers a mix of elegance, grandeur and ethnicity, in a space equipped with the most modern solutions, luxurious facilities and excellent service.
Read more
Property amenities
Room Service
Restaurant
Pool
Free Parking
Bar/Lounge
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Shuttle Bus Service
Spa
Airport Transportation
Dry Cleaning
Meeting Rooms
Hot Tub
Tennis Court
Business Centre with Internet Access
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Heated pool
Outdoor pool
Non-Smoking Hotel
Show more
Room features
Suites
Non-Smoking Rooms
Air Conditioning
Family Rooms
Minibar
Good to know
HOTEL STYLE
Great View
Ocean View
HOTEL CLASS
Reviews (651)
Filter reviews
490 results
Traveller rating
249
149
58
20
14
Traveller type
Time of year
LanguageEnglish
More languages
249
149
58
20
14
Show reviews that mention
All reviews main building grand dame grand old lady maisha spa charming hotel turn down service old world charm indian ocean swimming pool hotels around the world guest relations five star hotel new wing bars and restaurants overlooking the ocean breakfast buffet maputo bay
FilterEnglish
Updating list...
1 - 5 of 490 reviews
Reviewed 6 days ago via mobile

The rooms are very spacious, there is very good air condition, bath and shower. The room has pool and ocean view (need to reserve in advance). The breakfast has excellent variety, make omelet of your choice, fresh and well baked pastries, the coffee is a...More

Date of stay: December 2018
Thank Dan_Zajicek
Response from SerenaHotels, Manager at Polana Serena HotelResponded 3 days ago

Dear Guest, Thank you very much for choosing the POLANA SERENA HOTEL as your preferred place of residence during your recent visit to Mozambique and for taking the time to write such a thorough rave review of our property and service. We are truly honored...More

Reviewed 6 days ago

The hotel is very well decorated and has a great infra structure that comes from colonial Era. The pool and the views from there are amazing! The room is nice and spacious. The breakfast is good with lots of variety but the staff (mainly the...More

Date of stay: December 2018
Thank RuiCardoso
Response from SerenaHotels, Manager at Polana Serena HotelResponded 3 days ago

Dear Mr. Rui Cardoso, Thank you very much for choosing the POLANA SERENA HOTEL as your preferred place of residence during your recent visit to Mozambique and for taking the time to write such a thorough rave review of our property and service. We are...More

Reviewed 1 week ago via mobile

From the entrance it look so unimposing. But the moment you step in you are struck by the splendor of the years gone by. The service is excellent and as you go into the caged lift, you wonder how they managed to keep this hotel...More

Date of stay: December 2018
1  Thank travellingben66
Response from SerenaHotels, Manager at Polana Serena HotelResponded 3 days ago

Dear Guest, Thank you very much for choosing the POLANA SERENA HOTEL as your preferred place of residence during your recent visit to Mozambique and for taking the time to write such a thorough rave review of our property and service. We are truly honored...More

Reviewed 2 weeks ago

My Vocab does not do justice to the quality of service,rooms & food. Have been visiting the Polana Hotel for more than 30 years and the standard of the Hotel and ALL its services are BRILLIANT ! Airport service. The Hotel have views over the...More

Date of stay: November 2018
Thank malherbejohan
Response from SerenaHotels, Manager at Polana Serena HotelResponded 1 week ago

Dear Malherbe Johan, Thank you very much for choosing the POLANA SERENA HOTEL as your preferred place of residence during your recent visit to Mozambique and for taking the time to write such a thorough rave review of our property and service. We are truly...More

Reviewed 3 weeks ago via mobile

I really appreciate all your warm well come and so kindly appreciated I promise to come again with my family during New year eve infact I also book for reservation and pay deposits I promise to see youMore

Date of stay: November 2018
Thank Trek38038731534
Response from SerenaHotels, Manager at Polana Serena HotelResponded 3 weeks ago

Dear Pastor Dlamini and Chief Inkosi Nxumalo, Thank you very much for choosing the POLANA SERENA HOTEL as your preferred place of residence during your recent visit to Mozambique and for taking the time to write such a thorough rave review of our property and...More

View more reviews
Questions & Answers
Ask a question
speirsl
15 August 2018|
AnswerShow all 3 answers
Response from Uniquetraveller1 | Reviewed this property |
14h00 is check in time
2
Votes
Megan M
9 September 2016|
Answer
Response from RoninDC | Reviewed this property |
When I was in Mozambique back in May, I also went to nampula and isle de Mozambique and they were both pretty safe. Beira is the 2nd largest city but I haven't been there. Based on trip advisor, the top 2-3 restaurants... More
-1
Votes
Megan M
7 September 2016|
AnswerShow all 7 answers
Response from TravellingSMH | Reviewed this property |
Or have the hotel meet you. It might not be expensive but that's the nicest way to arrive at night.
0
Votes
Room Tips
"All of them are excellent - depends on traveler choice."
malherbejohan
2 weeks ago
Read review
"Try and get a sea view!"
laylapretoria
22 Oct 2018
Read review
"Sea views are lovely"
WDC72
15 Aug 2018
Read review
"Ask for a room with a view and specify if you want old style (main hotel) or new area depending of your..."
P849LXrogerl
11 Jul 2018
Read review
Show More 
PRICE RANGE
US$185 - US$327 (Based on Average Rates for a Standard Room)
LOCATION
MozambiqueMaputo ProvinceMaputo
NUMBER OF ROOMS
142
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing