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Pestana Rovuma Hotel & Conference Centre

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224 Reviews from our TripAdvisor Community

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Showing 149: English reviews
New York City, New York
Reviewed 9 May 2013

This hotel was definitely not a Western 4 star hotel, but I think the people writing some of these reviews are exaggerating a bit about how bad it is. This is definitely a hotel I would consider paying about $60 a night for in America, but at the same time there was nothing gross or egregiously wrong with it. Rooms...

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Helpful?
1Thank Rachel E
VascoManhica, Gerente geral at Pestana Rovuma Hotel & Conference Centre, responded to this review
Google Translation

Caro Hóspede, Em primeiro lugar, agradecemos desde já a sua observação construtiva feita em relação a sua estadia no Pestana...

Lisbon, Portugal
Reviewed 22 April 2013

Large hotel, very well located just across the street from one of the main squares in Maputo. However it clearly needs a thorough renovation, since the rooms look pretty basic and the materials quite worn.

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Helpful?
1Thank RG0482
VascoManhica, Gerente geral at Pestana Rovuma Hotel & Conference Centre, responded to this review

Dear Valuable Guest We received your feedback regarding your stay with us at the Pestana Rovuma Hotel . Firstly let us begin by thanking you for taking the time to let us know your sentiments regarding your experience with us. It is through guests such as yourself that we can rectify errors and fine tune our service in order to...

Arusha, Tanzania
Reviewed 11 April 2013

I can't quite believe the photos of this hotel...they aren't a real reflection of the place. The rooms are clean but stark, things kind of work...like the TV, but not the remote, or the kettle but you have to put it on the floor to plug it in. The food is way over priced and not very good.

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Helpful?
Thank AthanasA
VascoManhica, Gerente geral at Pestana Rovuma Hotel & Conference Centre, responded to this review

Dear Valuable Guest, Firstly thank you for bringing your concerns to our attention. It is through guests such as yourself that we are able to rectify our mistakes and put procedures in place to ensure that we maintain an excellent service to our guests. We understand fully the fact that your stay was not the great one, we truly apologise....

London, England, United Kingdom
Reviewed 7 April 2013

Don't be deceived by the photo's. The place is really a 2* hotel (european standard). The hotel and room is secure, basic, clean but you will definetely feel robbed for your money. The shower leaks onto the whole floor (poor set up) and apart from a bed, you are left confused onto why you have paid so much money. The...

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Helpful?
3Thank Vishna
VascoManhica, Gerente geral at Pestana Rovuma Hotel & Conference Centre, responded to this review

Dear valuable Guest, Firstly thank you for bringing your concerns to our attention. It is through guests such as yourself that we are able to rectify our mistakes and put procedures in place to ensure that we maintain an excellent service to our guests. We are greatly appreciating your comments. Kind regards, Vasco Manhiça - General Manager

Geneva, Switzerland
Reviewed 25 March 2013

Upon arrival, my booking had gotten cancelled. They even offered I share the double bed with my manager! So I guess they gave me a room which is their absolute last option: stay away from Room 717, there was a leaking shower, no working AC, broken buttons on the TV and the sound of the elevator all night. Luckily they...

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Helpful?
1Thank Tiger G
VascoManhica, Gerente geral at Pestana Rovuma Hotel & Conference Centre, responded to this review

Dear Valuable Guest Thank you for visiting the Pestana Rovuma Hotel, and for taking the time to complete our guest survey which was highly appreciated. We were all very happy to learn that you found the hotel's facilities and services satisfactory. Your kind comments have been shared with all the staff members. It is through guest feedback such as yours...

Johannesburg, South Africa
Reviewed 24 March 2013

I think the average rating I have given the hotel is actually a bit generous. The welcome was good and the staff friendly. They upgraded me to a "suite' on checking in and so when going up the lift I thought I was on my way to pure luxury. Unfortunately the rooms were more than disappointing with old furniture, old...

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Helpful?
Thank Kerry H
VascoManhica, Gerente geral at Pestana Rovuma Hotel & Conference Centre, responded to this review

Dear valuable Guest, Thank you for choosing the Pestana Rovuma Hotel and taking the time to write about our service and experience. We take every comment very seriously and whether positive or negative we are greatly appreciate and we always aim to improve. It was an enormous pleasure having you as our Guest and to being of service. We look...

Brisbane, Australia
Reviewed 8 March 2013

The check-in staff were helpful and no issues with our pre-paid booking. The room was unlocked when we arrived and the door lock was suspect so considering the safe was not functional it was concerning to not have some security for our personal possessions. The room was booked for two but only made up for one. Noisy but functioning air-conditioner,...

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Helpful?
1Thank LTP-BCC
VascoManhica, Gerente geral at Pestana Rovuma Hotel & Conference Centre, responded to this review

Dear Valuable Guest, Firstly thank you for bringing your concerns to our attention. It is through guests such as yourself that we are able to rectify our mistakes and put procedures in place to ensure that we maintain an excellent service to our guests. We understand fully the fact that your stay was not the great one, we truly apologise....

Chicago, Il
Reviewed 4 March 2013

I had to laugh I read the previous review. I was lucky - no blood stained sheets but...I had sweat stained pillows, a "single towel" with a large hole in the middle, 1/4 roll of toilet paper, no remote for the television, non-functional door locks, and no lock for the safe. Yes -- I asked for everything to be fixed...

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Helpful?
1Thank viator1
VascoManhica, Gerente geral at Pestana Rovuma Hotel & Conference Centre, responded to this review

Dear Valuable Guest Thank you for visiting the Pestana Rovuma Hotel, and for taking the time to complete our guest survey which was highly appreciated. We were all very happy to learn that you found the hotel's facilities and services satisfactory. Your kind comments have been shared with all the staff members. It is through guest feedback such as yours...

Jersey Channel Islands
Reviewed 25 February 2013

no show from booked airport collection, blood stained sheets, peeling walls and reverberatingly loud aircon, no basic tv channels, business centre a joke (bar with a few couches). Do not waste a penny comming here!

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Helpful?
1Thank kitkits
VascoManhica, Gerente geral at Pestana Rovuma Hotel & Conference Centre, responded to this review

Dear Valuable Guest We received your feedback regarding your stay with us at the Pestana Rovuma Hotel . Firstly let us begin by thanking you for taking the time to let us know your sentiments regarding your experience with us. It is through guests such as yourself that we can rectify errors and fine tune our service in order to...

Cape Town, Western Cape, South Africa
Reviewed 4 February 2013

We arrived tired after a 7 hour drive from JHB. The receptionist refused to offer us the rate quoted online, and was not accomodating in terms offering us a room in the mean time. We waited 1.5 hours for the manager to arrive, and he wasn't even apologetic when we arrived. We eventually (after much arguing) got the rate we...

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Helpful?
2Thank Darryn P
VascoManhica, Gerente geral at Pestana Rovuma Hotel & Conference Centre, responded to this review

Dear Valuable Guest Thank you for visiting the Pestana Rovuma Hotel, and for taking the time to complete our guest survey which was highly appreciated. We were all very happy to learn that you found the hotel's facilities and services satisfactory. Your kind comments have been shared with all the staff members. It is through guest feedback such as yours...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Room Service
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Shuttle Bus Service
  • Room Service
  • Free Parking
  • Airport Transportation
  • Free Breakfast
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
  • Babysitting

Additional Information about Pestana Rovuma Hotel & Conference Centre

Address: Rua da Se 114, Maputo 4376, Mozambique
Region: Mozambique > Maputo Province > Maputo
Price Range: €105 - €172 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Pestana Rovuma Hotel & Conference Centre 4*
Number of rooms: 131
Reservation Options:
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Also Known As:
Pestana Rovuma Hotel And Conference Centre
Hotel Style:
#7 Luxury Hotel in Maputo
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Questions & Answers

Here's what travellers have asked, with answers from Pestana Rovuma Hotel & Conference Centre staff and other travellers.
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Questions? Get answers from Pestana Rovuma Hotel & Conference Centre staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“the 10th floor has good internet connectivity”
 of 5 bubbles chitombo, 12 Sep 2016 | Read review
“Top floor rooms have a nice view of the city”
 of 5 bubbles 332nelsonr, 6 Aug 2016 | Read review
“Go for 10th floor to get the views”
 of 5 bubbles liquidgiraffe, 27 Mar 2016 | Read review
“Choose a room overlooking the bay.”
 of 5 bubbles ricardobW2095ZL, 23 Mar 2016 | Read review
“A room on the side of the Citidal above the 9th floor is recommended for a great view over the church and port city.”
 of 5 bubbles Pilotdean, 9 Sep 2015 | Read review
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