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    Labourdonnais Waterfront Hotel

    436 reviews
    #1 of 5 Hotels in Port Louis
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    Caudan Waterfront, Port Louis, Mauritius
    Lowest prices for your stay
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    Guests 1 room, 2 adults, 0 childrenGuests 12
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    US$259
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    US$236
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    Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Other miscellaneous taxes and hotel fees which are not fixed or due at time of booking may be payable at the property at time of stay. Please see our partners for more details.
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    US$259
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    All photos (727) 727
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    Certificate of Excellence
    Traveller (411)
    Room & Suite (226)
    Dining (51)
    Overview
    4.5 436 reviews
    • Excellent67%
    • Very good25%
    • Average6%
    • Poor1%
    • Terrible1%
    Travellers talk about
    Caudan Waterfront, Port Louis, Mauritius See on map
    AMENITIES
    Free Wifi
    Free Parking
    Breakfast included
    Air Conditioning
    Pool
    Non-Smoking Hotel
    Restaurant
    5 Star accommodation
    All hotel details
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    Rooms
    28 Oct29 Oct
    |
    1 room, 2 adults, 0 children
    Standard Room
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    About
    Description
    The Labourdonnais Waterfront Hotel, the flagship of Indigo Hotels is acknowledged as Port-Louis' foremost address for luxurious comfort and refinement. The premier 5 star business hotel in Mauritius, has …More undergone a serious make-over with extensive renovations, for a new and refreshed look. Five minutes from the financial and business centre of the Mauritian Capital, the Labourdonnais Waterfront Hotel is within easy reach of the CyberCity and offers direct access to the Caudan complex, the island's premier commercial and entertainment centre. An institution on the waterfront, the hotel has become a landmark for its high profile conferences and world-class cosmopolitan cuisine. Less
    Hotel class
    Hotel Amenities
    HOTEL FEATURES
    Pool
    Restaurant
    Fitness Centre with Gym / Workout Room
    Room Service
    Bar/Lounge
    Breakfast included
    Free Parking
    Spa
    Free High Speed Internet (WiFi)
    Air Conditioning
    Airport Transportation
    Babysitting
    Banquet Room
    Business Centre with Internet Access
    Concierge
    Conference Facilities
    Dry Cleaning
    Laundry Service
    Meeting Rooms
    Minibar
    Non-Smoking Hotel
    Outdoor pool
    Sauna
    Shuttle Bus Service
    Wheelchair Access
    Beachfront
    Awards & Recognition
    Certificate of Excellence
    Certificate of Excellence
    Room types
    Suites, Non-Smoking Rooms, Family Rooms
    Hotel class
    Awards & Recognition
    Certificate of Excellence
    Certificate of Excellence
    Room types
    Suites, Non-Smoking Rooms, Family Rooms
    Number of rooms
    105
    Price range
    US$225 - US$323 (Based on Average Rates for a Standard Room)
    Also Known As
    Hotel Labourdonnais Waterfront
    ,
    Labourdonnais Waterfront Hotel Port Louis, Mauritius
    Location
    Mauritius > Port Louis District > Port Louis
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    Photos
     All photos (727)727
    Full view
    Traveller (411)
    Room & Suite (226)
    Dining (51)
    Pool & Beach (26)
    Amenities (18)
    Business Centre & Event Rooms (8)
    Reviews (436)
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    Traveller rating
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    219
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    Show reviews that mention
    All reviews executive floor five star hotel fabulous hotel business hotel post box front office staff amazing service star service turn down service lunch or dinner long flight sister hotel special mention shopping mall every evening service provided business trip
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    1 - 5 of 331 reviews
    Reviewed 2 weeks ago
    Excellent

    Comfortable. Food excellent. Staff helpful. Air France had lost my luggage, and the front staff at the hotel arranged for it to be sent on to my next hotel after I'd moved on to another part of the island. Highly recommendedMore

    Thank Statmanx
    Response from Labourdonnais W, Manager at Labourdonnais Waterfront HotelResponded 1 week ago

    Dear Statmanx, Your review is exactly how we like: short, sweet and to the point. We are glad that you have experienced the true Mauritian hospitality at the hands of our staff. This is what makes up our identity as an establishment geared towards providing...More

    Reviewed 2 weeks ago via mobile
    1 word - amazing

    Thank you for the amazing dinner tonight! The chateaubriand was excellent and the wine recommendation matched 100%! Service 5/5 - special thx to Rajie and Kevin, wished I had more waiters like you back home 😃More

    Thank Wanderer822680
    Response from Labourdonnais W, Manager at Labourdonnais Waterfront HotelResponded 1 week ago

    Dear Sebastian, We should be saying thanks to you for this wonderful review. Your kind words have been shared with our staff and we look forward to welcome you again for a wonderful dinner. Every month, we have pairing dinners at The Labourdonnais Waterfront Hotel...More

    Reviewed 2 weeks ago via mobile
    Compliments to the staff

    The level of customer service in this hotel is outstanding, you’re being treated amazingly well. The staff is kind, helpful and very thoughtful. Gerswin, who looked after us at breakfast is a true gem, he made us feel very special, he deserves a medal. Hope...More

    1  Thank Szilvia T
    Response from Labourdonnais W, Manager at Labourdonnais Waterfront HotelResponded 1 week ago

    Dear Szilvia, We would like to thank you for your taking the time to write such a nice review. Our staff strives to provide the best guest experience possible and we are very pleased to hear that you enjoyed the breakfast here at Labourdonnais Waterfront...More

    Reviewed 3 weeks ago
    superb and unforgettable

    i am a frequent visitor of the Labourdonnias and every time i find this amazing hotel more amazing. the one thing that makes stand out is the staff. They reflect the true Mauritian attitude towards life. Happy, Helpful generous in everyday possible. In my last...More

    Thank ak137guru
    Response from Labourdonnais W, Manager at Labourdonnais Waterfront HotelResponded 2 weeks ago

    Dear ak137guru, I would like to take this moment to sincerely thank you for having taken the time to rate and share your wonderful experience with us. We are very humbled by your kind words and we are pleased that you enjoyed your time with...More

    Reviewed 4 weeks ago via mobile
    Amazing dinner and a wonderfull service

    We arrived the day before in Mauritius and wanted to go out for dinner, unknown in the coty, the cab took us to this area in port louis, after walking around we discovered this restaurant in the back of this hotel. We ordered the chateaubriand...More

    Thank Daryl P
    Response from Labourdonnais W, Manager at Labourdonnais Waterfront HotelResponded 4 weeks ago

    Dear Daryl, Thank you for writing this wonderful review. Our staff are the ones who bring life to the hotel, providing our guests with the known warmth and welcome of Mauritian hospitality and paying extra attention to provide a memorable experience to all of our...More

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    Questions & Answers
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    Georgia P
    29 August 2018|
    AnswerShow all 4 answers
    Response from LizeS41 | Reviewed this property |
    There is a free shuttle running to Port Chambly and Ebene. And they can arrange a taxi for you although I would rather try doing that yourself because it could be very costly.
    0
    Votes
    Mwah M
    5 February 2018|
    AnswerShow all 3 answers
    Response from IndigoHotels | Property representative |
    Dear Mwah M, As the other travellers have mentioned, the closest beaches are 30 mins away. Staying with us, you can enjoy access to the 'La Plage' Beach club at Trou aux Biches, that postcard perfect image that JeffLeong... More
    0
    Votes
    priyanka t
    Now the most important issue On 11 th of November we requested to meet miss Anne as we wanted to reserve a table at the lounge waterfront so that we could celebrate our 25 wedding anniversary dinner . Miss Anne was very hospitable and promised to reserve a good seat for us and she also recommended a vegetarian pasta option for me and a lobster for my husband. She promised that she will give necessary instructions to people responsible as she would not be on duty on 12 November at night. On the 12 November we got ready and reached our table at around 8 pm The waiter who attended us supposedly was already briefed by Anne so he immediately after around 40 to 45 mins brought our lobster and pasta . The pasta was edible but very cold. I requested the waiter for a change of bread as it was too crusty and I have a problem with chewing crusty bread. The waiter very unexpectedly retorted that this is the only bread I have and that he would reheat it and serve me. I again requested him that I have weak teeth and would not be able to eat it and if he can serve me even 2 slices of bread with butter I would be grateful . Finally he relented and brought a roundish brown bread which was a bit better . But no butter was served however that’s not an issue By this time however I had lost my appetite tho . Now my husband had ordered lobster with rice and salad as accompaniment and a complimentary wine was to be served with it. The lobster came with the rice and followed by the salad but the wine never arrived. We were sitting with another family so we did not wish to create any scene so we quietly managed to eat our cold dinner. My husbands lobster was very chewy and hard so presumably I feel that our food was cooked and either kept aside or they reheated something from the fridge that it was so cold hard and chewy. We then asked someone whether we are eligible for the wine that they forgot . The head waiter immediately rectified his error he apologised and served all of us wine and drinks. He also brought in a complimentary pastry with a candle. Finally we closed in on our wedding anniversary celebration. The next day however we spoke to Anne. She promised that she would look into what went wrong and promised to invite us for another dinner which would erase the bad memories . We requested her to just see to it that we don’t have to pay for a disaster meal of our anniversary as it was really not justified, however she tried her level best but those 1650 rs were not wAived off our hotel bill. Which I personally felt it was not right . Customer satisfaction is more important for a international hotel than a mere bill of 1650 We traveled all the way from Mumbai to Mauritius and stayed in this hotel for over a week, we spent over 3 lakhs in Indian rupees so obviously we could have spent another 1650, But this was about ethics not money. We spent over 2000 rs in tipping the staff before leaving. So obviously we were expecting some gesture from the hotel too. I would request the hotel authorities to kindly be more understanding in such situations.
    27 November 2017|
    AnswerShow all 4 answers
    Response from IndigoHotels | Property representative |
    Dear Priyanka, We appreciate you sharing your feedback with us. We have shared your review with our management as this does not reflect our hotel standards in any way. Rest assured that we are looking into this matter. We... More
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    12345
    Room Tips
    "Strongly suggested to make time and talk to the hotel staff. they are very knowledgeable, and will..."
    nicc794
    11 Sep 2018
    Read review
    "Views of the port or the city or towards the west may be had"
    hillyjohn
    27 Jul 2018
    Read review
    "Ask for sea view or marina view, a Coast Guard vessel had a diesel engine running 24 hours a day with the..."
    sar0bins0n
    19 May 2018
    Read review
    "Try Taking Room with the market side view. Its give both feel the water front and Market view too.."
    242riteshj
    5 Mar 2018
    Read review
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