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    Labourdonnais Waterfront Hotel

    420 reviews
    #1 of 5 Hotels in Port Louis
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    Caudan Waterfront, Port Louis, Mauritius
    Lowest prices for your stay
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    1 room, 2 adults, 0 children12
    Expedia.com
    US$279
    US$237
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    SAVE US$42
    Booking.com
    US$251
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    Priceline
    US$251
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    Hotels.comUS$237
    Orbitz.comUS$237
    CancelonUS$279
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    Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Other miscellaneous taxes and hotel fees which are not fixed or due at time of booking may be payable at the property at time of stay. Please see our partners for more details.
    Expedia.com
    US$237
    Booking.com
    US$251
    Priceline
    US$251
    Hotels.com
    US$237
    Orbitz.com
    US$237
    Cancelon
    US$279
    HotelsClick
    US$269
    Travelocity
    US$237
    galahotels.com
    US$245
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    US$237
    TripAdvisor
    US$237
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    All photos (707) 707
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    Certificate of Excellence
    Traveller (394)
    Room & Suite (213)
    Dining (51)
    Overview
    4.5
    420 reviews
    • Excellent67%
    • Very good25%
    • Average6%
    • Poor1%
    • Terrible1%
    Travellers talk about
    “executive floor”(9 reviews)
    “five star hotel”(7 reviews)
    “business hotel”(21 reviews)
    Caudan Waterfront, Port Louis, Mauritius See on map
    AMENITIES
    Free Wifi
    Free Parking
    Breakfast included
    Air Conditioning
    Pool
    Non-Smoking Rooms
    Restaurant
    5 Star accommodation
    All hotel details
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    Rooms
    26 Aug27 Aug
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    1 room, 2 adults, 0 children
    Standard Room
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    Reviews (420)
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    All reviewsexecutive floorfive star hotelbusiness hotelpost boxexcellent hotelamazing servicestar servicefront office staffturn down servicelunch or dinnerlong flightspecial mentionshopping mallevery eveningservice providedsister hotelbusiness trip
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    1 - 5 of 319 reviews
    Reviewed 2 weeks ago via mobile
    Five Star Luxury

    I stayed in Labourdonnais from 29th July 2018 for six nights. Due to refurbishments I was upgraded to a junior suite, which was excellent. The variety of food in the restaurants was exceptional ranging from local to Asian fusion, served with a smile by the...More

    Thank Ian Y
    Response from Labourdonnais W, Manager at Labourdonnais Waterfront HotelResponded 1 week ago

    Dear Ian Y, Thank you for your sweet words and for taking the time to write a review about your time with us. Our staff strives to go beyond expectations to provide a memorable experience. Rest assured that your comments will be shared with our...More

    Reviewed 2 weeks ago via mobile
    Afternoon cake and coffee. . . Splendid

    After a rather exciting day in Port Louis, we decided on afternoon cake and coffee. This venue didn’t disappoint. From a warm welcome to the very last bite of cake, we were treated like royalty. The coffee was served just as I like it, accompanied...More

    Thank Viaksha H
    Response from Labourdonnais W, Manager at Labourdonnais Waterfront HotelResponded 1 week ago

    Hello Viaksha H, It is with great pleasure that I read through your review of your time with us at the Labourdonnais Waterfront Hotel. We are delighted to know that the coffee and cake went so well and that our staff provided you with a...More

    Reviewed 2 weeks ago
    Best staff in the world

    The Waterfront Hotel really has the best staff of any hotel we have stayed in on our world trip. Nothing is too much trouble for them. The restuarant has a good wine list and excellent food,but it is the staff that makes this hotel stand...More

    Thank hillyjohn
    Response from Labourdonnais W, Manager at Labourdonnais Waterfront HotelResponded 1 week ago

    Hello John and Hilly, We are very humbled by your words and it is with great pleasure that we read through your review. Such a personal guest service is what the Labourdonnais Waterfront Hotel aims for as this is the key to our hospitality and...More

    A TripAdvisor Member
    32
    Reviewed 4 weeks ago via mobile
    Holiday in Mauritius

    Thank you once again for an awesome stay at your beautiful hotel. The accommodation and food was outstanding. Thanks to Chef Nizam and his team for the delicious meals. Staff are always friendly and helpful, nothing was too much effort. We look forward to seeing...More

    Thank A TripAdvisor Member
    Response from Labourdonnais W, Manager at Labourdonnais Waterfront HotelResponded 1 week ago

    Hello, I'd like to thank you for having taken the time to describe your experience after your stay with us at Labourdonnais Waterfront Hotel. I will gladly share your comments with the Chef and his team, as well as the other staff. I look forward...More

    Reviewed 4 weeks ago via mobile
    Nice food

    Good Breakfast... Nice juice too. Relaxing place for quick business trip with colleagues and its central in the island to everywhere. A bit old though due to the age, but very good personal service from staff.More

    Thank Samuel D
    Response from Labourdonnais W, Manager at Labourdonnais Waterfront HotelResponded 1 week ago

    Hello Samuel, I would like to take this opportunity to thank you for rating and sharing your experience with us. Do come back to try our lunch and dinner specials at Brasserie Chic Restaurant and our Asian Fusion Yuzu Restaurant. We will be renovating all...More

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    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    Top amenities
    Pool
    Restaurant
    Fitness Centre with Gym / Workout Room
    Room Service
    Bar/Lounge
    Breakfast included
    Free Parking
    Spa
    Free High Speed Internet (WiFi)
    Hotel Amenities
    Business Centre with Internet Access
    Room Service
    Shuttle Bus Service
    Breakfast included
    Free Parking
    Wheelchair Access
    Airport Transportation
    Dry Cleaning
    Meeting Rooms
    Laundry Service
    Concierge
    Banquet Room
    Conference Facilities
    Babysitting
    Room amenities
    Air Conditioning
    Minibar
    Things to do
    Pool
    Restaurant
    Fitness Centre with Gym / Workout Room
    Bar/Lounge
    Spa
    Outdoor pool
    Details
    Price range
    US$221 - US$334 (Based on Average Rates for a Standard Room)
    Hotel class
    Room types
    Suites, Non-Smoking Rooms, Family Rooms
    Details
    Price range
    US$221 - US$334 (Based on Average Rates for a Standard Room)
    Hotel class
    Room types
    Suites, Non-Smoking Rooms, Family Rooms
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    Traveller (394)
    Room & Suite (213)
    Dining (51)
    Pool & Beach (26)
    Amenities (18)
    Business Centre & Event Rooms (8)
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    Questions & Answers
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    Mwah M
    5 February 2018|
    AnswerShow all 3 answers
    Response from IndigoHotels | Property representative |
    Dear Mwah M, As the other travellers have mentioned, the closest beaches are 30 mins away. Staying with us, you can enjoy access to the 'La Plage' Beach club at Trou aux Biches, that postcard perfect image that JeffLeong... More
    0
    Votes
    priyanka t
    Now the most important issue On 11 th of November we requested to meet miss Anne as we wanted to reserve a table at the lounge waterfront so that we could celebrate our 25 wedding anniversary dinner . Miss Anne was very hospitable and promised to reserve a good seat for us and she also recommended a vegetarian pasta option for me and a lobster for my husband. She promised that she will give necessary instructions to people responsible as she would not be on duty on 12 November at night. On the 12 November we got ready and reached our table at around 8 pm The waiter who attended us supposedly was already briefed by Anne so he immediately after around 40 to 45 mins brought our lobster and pasta . The pasta was edible but very cold. I requested the waiter for a change of bread as it was too crusty and I have a problem with chewing crusty bread. The waiter very unexpectedly retorted that this is the only bread I have and that he would reheat it and serve me. I again requested him that I have weak teeth and would not be able to eat it and if he can serve me even 2 slices of bread with butter I would be grateful . Finally he relented and brought a roundish brown bread which was a bit better . But no butter was served however that’s not an issue By this time however I had lost my appetite tho . Now my husband had ordered lobster with rice and salad as accompaniment and a complimentary wine was to be served with it. The lobster came with the rice and followed by the salad but the wine never arrived. We were sitting with another family so we did not wish to create any scene so we quietly managed to eat our cold dinner. My husbands lobster was very chewy and hard so presumably I feel that our food was cooked and either kept aside or they reheated something from the fridge that it was so cold hard and chewy. We then asked someone whether we are eligible for the wine that they forgot . The head waiter immediately rectified his error he apologised and served all of us wine and drinks. He also brought in a complimentary pastry with a candle. Finally we closed in on our wedding anniversary celebration. The next day however we spoke to Anne. She promised that she would look into what went wrong and promised to invite us for another dinner which would erase the bad memories . We requested her to just see to it that we don’t have to pay for a disaster meal of our anniversary as it was really not justified, however she tried her level best but those 1650 rs were not wAived off our hotel bill. Which I personally felt it was not right . Customer satisfaction is more important for a international hotel than a mere bill of 1650 We traveled all the way from Mumbai to Mauritius and stayed in this hotel for over a week, we spent over 3 lakhs in Indian rupees so obviously we could have spent another 1650, But this was about ethics not money. We spent over 2000 rs in tipping the staff before leaving. So obviously we were expecting some gesture from the hotel too. I would request the hotel authorities to kindly be more understanding in such situations.
    27 November 2017|
    AnswerShow all 4 answers
    Response from IndigoHotels | Property representative |
    Dear Priyanka, We appreciate you sharing your feedback with us. We have shared your review with our management as this does not reflect our hotel standards in any way. Rest assured that we are looking into this matter. We... More
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    priyanka t
    30 October 2017|
    AnswerShow all 11 answers
    Response from IndigoHotels | Property representative |
    Hello Priyanka, First of all I'd like to congratulate you on your 25th wedding anniversary. Rest assured that our Front Desk / Reception Teams will be able to assist or direct you in the right direction for each of the... More
    1
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    Room Tips
    "Views of the port or the city or towards the west may be had"
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    "Ask for sea view or marina view, a Coast Guard vessel had a diesel engine running 24 hours a day with the..."
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    "Try Taking Room with the market side view. Its give both feel the water front and Market view too.."
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    "my review is on Yuzu restaurant at labourdonnais hotel"
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