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    Labourdonnais Waterfront Hotel

    406 reviews
    #1 of 5 Hotels in Port Louis
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    Caudan Waterfront, Port Louis, Mauritius
    Lowest prices for your stay
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    1 room, 2 adults, 0 children12
    Orbitz.com
    US$236
    US$220
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    SAVE US$16
    Booking.com
    US$231
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    Expedia.com
    US$224
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    PricelineUS$231
    Hotwire.comUS$224
    CancelonUS$236
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    Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Other miscellaneous taxes and hotel fees which are not fixed or due at time of booking may be payable at the property at time of stay. Please see our partners for more details.
    Orbitz.com
    US$220
    Booking.com
    US$231
    Expedia.com
    US$224
    Priceline
    US$231
    Hotwire.com
    US$224
    Cancelon
    US$236
    Travelocity
    US$224
    TripAdvisor
    US$220
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    All photos (613) 613
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    Certificate of Excellence
    Traveller (364)
    Room & Suite (188)
    Dining (30)
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    Overview
    4.5
    406 reviews
    • Excellent67%
    • Very good25%
    • Average6%
    • Poor1%
    • Terrible1%
    Travellers talk about
    “executive floor”(9 reviews)
    “five star hotel”(7 reviews)
    “excellent hotel”(12 reviews)
    Caudan Waterfront, Port Louis, Mauritius See on map
    AMENITIES
    Free Wifi
    Free Parking
    Breakfast included
    Air Conditioning
    Pool
    Non-Smoking Rooms
    Restaurant
    5 Star Hotel
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    Rooms
    1 Jul2 Jul
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    1 room, 2 adults, 0 children
    Standard Room
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    Reviews (406)
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    Show reviews that mention
    All reviewsexecutive floorfive star hotelexcellent hotelbusiness hotelpost boxexcellent customer servicestar servicesister hotelbusiness tripshopping mallspecial mentionwater frontnice viewrooms are spaciousspecial thankspleasant staygreat business
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    1 - 5 of 310 reviews
    Reviewed 1 week ago
    Business focused in Paradise

    Labourdonnais is the best placed hotel for those travelling to paradise for business. You will lose the effect of white sandy beaches but will gain valuable time if your business is conducted in PL. The Hotel is geared for those on a busy trip, from...More

    Thank Blanemarsili
    Response from Labourdonnais W, General Manager at Labourdonnais Waterfront HotelResponded 4 days ago

    Dear Blanemarsili, Thank you for your beautifully worded review for us. We are glad that you enjoyed a unique culinary experience with us. You might also try the select food pairing evenings that we host occasionally, where you will discover a unique symphony between food...More

    Reviewed 2 weeks ago
    The Post Box

    We wandered in to this restaurant looking to have a quick lunch.Reluctantly we left 2 hours later after a magnificent lunch.The food was superb,service professional,friendly and respectful and the location...gorgeous.Special kudos to Rajid.Nothing was too much trouble.We shall hopefully be back before we fly home.More

    Thank cheryld16
    Response from Labourdonnais W, General Manager at Labourdonnais Waterfront HotelResponded 1 week ago

    Dear cheryld16, Thank you for sharing your culinary experience with us, surely your review is definitely the best reward we can receive from a guest. The Post Box features talented bartenders to create outstanding cocktails. Our team members are our greatest asset and we pride...More

    Reviewed 2 weeks ago
    Gourmet buffet at Brasserie chic

    Excellent gourmet buffet to celebrate mother’s day! Memorable day! So spoilt with the free roses & goodies. Thx to the whole team who had given the best of themselves & contributed to its success . Keep up the high level & we’ll come again. Mr...More

    Thank arlinewan
    Response from Labourdonnais W, General Manager at Labourdonnais Waterfront HotelResponded 1 week ago

    Dear arlinewan, Thank you so much for your heartfelt review. We are truly grateful for the wonderful things you have said about our hotel, team and their services. The purpose of each member of our team at the hotel is to help our guests celebrate...More

    Reviewed 3 weeks ago via mobile
    Dissapointed

    Yesterday I meant to check into Hotel Labourdonnis in Mauritius. This would have been my third visit in as many months ,however they could not find my booking. So after requesting if they had a room (which they did have ) I asked if I...More

    2  Thank Duncan M
    Reviewed 3 weeks ago via mobile
    Wonderful Dinner Experience!

    We had a great time at Brasserie Chic. Marvellous food and wonderful service. Thank you to Vissen who is an attentive and courteous gentleman who waited on us wonderfully and ensured this fabulous experience.More

    2  Thank nathalie_cox
    Response from Labourdonnais W, General Manager at Labourdonnais Waterfront HotelResponded 2 weeks ago

    Dear nathalie_cox, Thank you for having taken the time to share your dining experience with us. We are pleased that you enjoyed the warmth environment of Brasserie chic. I would recommend that you try our Asian Fusion Restaurant the next time you visit us for...More

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    About
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    Certificate of Excellence
    Amenities
    Top amenities
    Pool
    Restaurant
    Fitness Centre with Gym / Workout Room
    Room Service
    Bar/Lounge
    Breakfast included
    Free Parking
    Spa
    Free High Speed Internet (WiFi)
    Hotel Amenities
    Business Centre with Internet Access
    Room Service
    Shuttle Bus Service
    Breakfast included
    Free Parking
    Airport Transportation
    Dry Cleaning
    Meeting Rooms
    Laundry Service
    Concierge
    Banquet Room
    Conference Facilities
    Babysitting
    Room amenities
    Air Conditioning
    Minibar
    Things to do
    Pool
    Restaurant
    Fitness Centre with Gym / Workout Room
    Bar/Lounge
    Spa
    Outdoor pool
    Details
    Price range
    US$190 - US$302 (Based on Average Rates for a Standard Room)
    Hotel class
    Room types
    Suites, Non-Smoking Rooms, Family Rooms
    Details
    Price range
    US$190 - US$302 (Based on Average Rates for a Standard Room)
    Hotel class
    Room types
    Suites, Non-Smoking Rooms, Family Rooms
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    Traveller (364)
    Room & Suite (188)
    Dining (30)
    Pool & Beach (26)
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    Questions & Answers
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    Mwah M
    5 February 2018|
    AnswerShow all 3 answers
    Response from IndigoHotels | Property representative |
    Dear Mwah M, As the other travellers have mentioned, the closest beaches are 30 mins away. Staying with us, you can enjoy access to the 'La Plage' Beach club at Trou aux Biches, that postcard perfect image that JeffLeong... More
    0
    Votes
    priyanka t
    Now the most important issue On 11 th of November we requested to meet miss Anne as we wanted to reserve a table at the lounge waterfront so that we could celebrate our 25 wedding anniversary dinner . Miss Anne was very hospitable and promised to reserve a good seat for us and she also recommended a vegetarian pasta option for me and a lobster for my husband. She promised that she will give necessary instructions to people responsible as she would not be on duty on 12 November at night. On the 12 November we got ready and reached our table at around 8 pm The waiter who attended us supposedly was already briefed by Anne so he immediately after around 40 to 45 mins brought our lobster and pasta . The pasta was edible but very cold. I requested the waiter for a change of bread as it was too crusty and I have a problem with chewing crusty bread. The waiter very unexpectedly retorted that this is the only bread I have and that he would reheat it and serve me. I again requested him that I have weak teeth and would not be able to eat it and if he can serve me even 2 slices of bread with butter I would be grateful . Finally he relented and brought a roundish brown bread which was a bit better . But no butter was served however that’s not an issue By this time however I had lost my appetite tho . Now my husband had ordered lobster with rice and salad as accompaniment and a complimentary wine was to be served with it. The lobster came with the rice and followed by the salad but the wine never arrived. We were sitting with another family so we did not wish to create any scene so we quietly managed to eat our cold dinner. My husbands lobster was very chewy and hard so presumably I feel that our food was cooked and either kept aside or they reheated something from the fridge that it was so cold hard and chewy. We then asked someone whether we are eligible for the wine that they forgot . The head waiter immediately rectified his error he apologised and served all of us wine and drinks. He also brought in a complimentary pastry with a candle. Finally we closed in on our wedding anniversary celebration. The next day however we spoke to Anne. She promised that she would look into what went wrong and promised to invite us for another dinner which would erase the bad memories . We requested her to just see to it that we don’t have to pay for a disaster meal of our anniversary as it was really not justified, however she tried her level best but those 1650 rs were not wAived off our hotel bill. Which I personally felt it was not right . Customer satisfaction is more important for a international hotel than a mere bill of 1650 We traveled all the way from Mumbai to Mauritius and stayed in this hotel for over a week, we spent over 3 lakhs in Indian rupees so obviously we could have spent another 1650, But this was about ethics not money. We spent over 2000 rs in tipping the staff before leaving. So obviously we were expecting some gesture from the hotel too. I would request the hotel authorities to kindly be more understanding in such situations.
    27 November 2017|
    AnswerShow all 4 answers
    Response from IndigoHotels | Property representative |
    Dear Priyanka, We appreciate you sharing your feedback with us. We have shared your review with our management as this does not reflect our hotel standards in any way. Rest assured that we are looking into this matter. We... More
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    priyanka t
    30 October 2017|
    AnswerShow all 11 answers
    Response from IndigoHotels | Property representative |
    Hello Priyanka, First of all I'd like to congratulate you on your 25th wedding anniversary. Rest assured that our Front Desk / Reception Teams will be able to assist or direct you in the right direction for each of the... More
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    Room Tips
    "Ask for sea view or marina view, a Coast Guard vessel had a diesel engine running 24 hours a day with the..."
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    "Try Taking Room with the market side view. Its give both feel the water front and Market view too.."
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    "my review is on Yuzu restaurant at labourdonnais hotel"
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    "We stayed at second floor. Same floor at the swimmingpool and fitness room. It was good. Looked at the..."
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