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Azalai Hotel Salam

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Azalai Hotel Salam
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105 Reviews from our TripAdvisor Community

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Showing 58: English reviews
Nairobi, Kenya
Reviewed 29 October 2016

Hotel favours allowing loud parties and weddings to play extremely loud music until 12 midnight, while guests are left to have blaring music all night in their rooms. Totally unacceptable and not expected at a business hotel. I had to spend over two hours contacting reception to ask to be moved rooms and was informed that if I moved rooms...

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Helpful?
Thank 128jonas
Madior S, Directeur d'Exploitation at Azalai Hotel Salam, responded to this review
Google Translation

Cher Monsieur, Nous accueillons avec beaucoup d'attention vos remarques suite à votre séjour parmi nous. Nous venons par la présente...

Sevran, France
Reviewed 15 October 2016 via mobile

Old style hotel with rooms needing aime refurbishment. Rooms and bathrooms look old although everything works. Breakfast buffet is ok but service extremelly slow. Pool in the garden does not look clean as water is trouble .....

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Helpful?
Thank stefqatar
ousmane m, Responsable réception at Azalai Hotel Salam, responded to this review

Hi Dear STEF Thank you for sharing your opinions with us. We have ongoing improvement and renovation work. Azalai hotel salam thank you for the choice and the confidence.

Abidjan, Cote d'Ivoire
Reviewed 11 September 2016 via mobile

I have stayed here many times, the rooms are good, clean. The staff is friendly. The two very good things are: Internet - very reliable and fast, have probably stayed on every floor and corners, it never disappointed. Second good thing is the lobby, a huge and nice one, good place to meet people for business discussions.

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Helpful?
Thank NilayDesai
ousmane m, Front Office Manager at Azalai Hotel Salam, responded to this review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Chef de Réception /Front Office Manager

Newburgh, Indiana
Reviewed 19 August 2016

My organization, and other organizations, was invited to attend a workshop there in August 2016. The service was less than stellar at tortoise speed with participants going back to work without being able to eat their lunch because there were not enough staff to serve the meal. One participant, at least that was sitting next to me, had an extra...

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Helpful?
1Thank Hammouda B
ousmane m, Front Office Manager at Azalai Hotel Salam, responded to this review

Sir, Thank you for taking the time to share your thoughts. Although we would have preferred that your experience was more pleasant, your feedback and impressions are very important to us because they help us improve our services every day. The satisfaction of our customers is our priority, but apparently we have not succeeded this time. If you give us...

Koror Island, Palau
Reviewed 11 August 2016

I was surprised at security before walking into the hotel. A gate guard which went through the car and metal detectors at the door entrancement. I believed my room was in an older part of the hotel. Its really could use a brightening up with paint and beds. The internet was good or to par with other hotels.

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Helpful?
Thank Craig T
ousmane m, Front Office Manager at Azalai Hotel Salam, responded to this review

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Front Desk Manager

Johannesburg, South Africa
Reviewed 7 August 2016

I've stayed at this hotel many times and normally it is quite good. However, a new wing with ¬68 new rooms is currently under construction, it is not really the place to stay. Noise from the construction activities was more than just an inconvenience and one night loud banging and shouting carried on until way after midnight at levels way...

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Helpful?
Thank Chuckza
ousmane m, Responsable réception at Azalai Hotel Salam, responded to this review

Hello, We thank you for the interest and the time you took to share your views and suggestions on our property. We noted with great interest your comments, and will do everything so that this is no longer the case before your next stay. Hoping welcome you soon

Ahmedabad, India
Reviewed 1 July 2016

I stayed in this hotel with my business associates. I found this hotel comfortable, Grand lobby with good restaurant & coffee shop. Except renovation work which is going on is disturbing, else is quite. Though it is expensive its a safe and comfortable hotel in Bamako. Breakfast spread is super and has got good choices for Vegetarians too.

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Helpful?
1Thank Vinaycare
ousmane m, Responsable réception at Azalai Hotel Salam, responded to this review

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Chef de Réception

Reviewed 27 June 2016 via mobile

I have spend 3 nights there, the price of my roof changed 3 Times between my Booking and my departure, i found suspects hairs in my bathtub, half of the dishes werent available, the spa as the fitness were closed without any warning in my booking, you cant see through the water of the pool, beside this, in Bamako, it...

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Helpful?
Thank Pepitafa
ousmane m, General Manager at Azalai Hotel Salam, responded to this review

Hi Dear Pepitafa thank you for having shared your comments about our hotel. We note with interest, your valuable comments. We are renovating to enhance your comfort as our desire to satisfy you fully. We look forward to welcome you again. best regards.

Reviewed 17 May 2016 via mobile

I've stayed in various places in Bamako from hotels to private homes. For Mali this is a very nice hotel. By American standards it would not be adequate. If you are looking for a four or five-star hotel that will closely mimic American Standards this will not suffice. But it is a far step above most Malian accommodations. There was...

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Helpful?
Thank TravelTigris
Kampala
Reviewed 1 May 2016

This hotel was found to be of very good quality in relation to the environment though the rates seems to be bit inflated. However considering the security situation we found that the hotel is an oasis in this desert. Rooms are quite large and clean and beds are quite comfortable. The restaurant has lovely buffet breakfast.

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Helpful?
Thank Kris B
ousmane m, Front Office Manager at Azalai Hotel Salam, responded to this review

Hello dear KRIS B it is with joy that we read your comments. Thank you for sharing and especially your frank collaboration. What could do us other in order to make your next stays more enjable?

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Near Azalai Hotel Salam

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Free Parking
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Tennis Court
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Minibar
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
Official Description (provided by the hotel)
A leading choice for discerning travellers in Bamako, the 5-star Azalaï Hotel Salam is ideally positioned to cater for business travellers and foreign officials in the capital of Mali. Conveniently located between the new administrative district and Bamako's International Conference Centre, the hotel regularly hosts NGO workers, international delegates and visiting professionals. Azalaï Hotel Salam stands out from other premium accommodation options in Bamako due to its high management standards (ISO 9001 certified) and commitment to warm, generous service imbued with the spirit of West African hospitality. Guests enjoy access to a full range of facilities, including state-of-the-art meeting rooms, reliable Internet access and an assortment of on-site eating and drinking venues. Sprawling gardens, tennis courts, a fitness centre and large swimming pool round out the leisure facilities. ... more   less 

Additional Information about Azalai Hotel Salam

Address: Bamako 104, Mali
Region: Mali > Bamako
Price Range: €172 - €292 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Azalai Hotel Salam 5*
Number of rooms: 124
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Hotel Style:
#5 Luxury Hotel in Bamako
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Questions & Answers

Here's what travellers have asked, with answers from Azalai Hotel Salam staff and other travellers.
5 questions
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Questions? Get answers from Azalai Hotel Salam staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Don't stay here”
 of 5 bubbles 128jonas, 29 Oct 2016 | Read review
“Did not stay at the hotel”
 of 5 bubbles Hamm0udaB, 19 Aug 2016 | Read review
“Make sure you get a room on the opposite side to where the construction is.”
 of 5 bubbles Chuckza, 6 Aug 2016 | Read review
“Try choosing room having window over looking entrance..!”
 of 5 bubbles Vinaycare, 1 Jul 2016 | Read review
“I was on room 517, and the view that I had was the sunset and the monument...better than the swimming pool I guess!”
 of 5 bubbles ktycastillo, 3 Sep 2013 | Read review
5 of 5
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