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A leading choice for discerning travellers in Bamako, the 5-star Azalaï Hotel Bamako is ideally positioned to cater for business travellers and foreign officials in the capital of Mali. Conveniently located between the new administrative district and Bamako's International Conference Centre, the hotel regularly hosts NGO workers, international delegates and visiting professionals. Azalaï Hotel Bamako stands out from other premium accommodation options in Bamako due to its high management standards (ISO 9001 certified) and commitment to warm, generous service imbued with the spirit of West African hospitality. Guests enjoy access to a full range of facilities, including state-of-the-art meeting rooms, reliable Internet access and an assortment of on-site eating and drinking venues. Sprawling gardens, tennis courts, a fitness centre and large swimming pool round out the leisure facilities.
This hotel is new and is trying to be a really nice place. The staff couldn't be nicer. However, it is absolutely covered in mosquitoes. The bar, the restaurant, the conference rooms, and my bedroom were all covered in mosquitoes. You can see the staff...More
Date of stay: October 2018
Response from MAIGAO1, Guest Relations Manager at Azalai Hotel SalamResponded 30 October 2018
Dear Mrs Schubert,
We would like to thank you for taking the time to share your feedback with us. We are so sorry to hear that you had a bad experience in our hotel and we are very disappointed to hear that your stay was...More
This was my first trip to the Sub-Saharan Africa in my life. Knowing the security situation in Mali, I was somehow worried. Therefore, my work related trip was a great surprise. First to arrive to the hotel that has a secured entry - when a...More
Date of stay: October 2018
Response from MAIGAO1, Guest Relations Manager at Azalai Hotel SalamResponded 16 October 2018
We would like to thank you for giving us such a wonderful reviews. We are very pleased to hear that our staff made your stay pleasant. They work very hard and this kind of review will just provide them with great encouragement :)....More
The rooms were beautiful but the air conditioning did not work properly during my whole entire stay. I complained multiple times, and then even switched my room, to no avail. Finally I had to switch hotels during the last two days of a business trip....More
Date of stay: October 2017
Thank V R
Response from MAIGAO1, Guest Relations Manager at Azalai Hotel SalamResponded 8 September 2018
Dear Mr VR,
We would like to thank you for taking the time to give us feedback about your stay at Azalaï Hôtel Bamako. It is only through feedback like yours that we are able to maintain and improve the services we offer to our...More
The renovation is almost over . In the visible areas it’s completely overhauled.
The lobby and tea lounge are well done.
New look gives a welcoming and refreshing feel to the hotel.
Rooms at Salaam are larger than all similar category of hotel rooms in...More
Date of stay: August 2018
Response from MAIGA O, Guest Relations Manager at Azalai Hotel SalamResponded 1 September 2018
The whole team is thanking you for taking the time to give us a feedback on your stay. It is only through feedback like this one that we are able to maintain and improve with the renovation the quality and the services that...More
I was here for 2 weeks for work. The hotel is currently under renovation, and I am told that it will finish in the fall. So a lot of amenities, like the pool and gym, are currently unavailable and restaurant options were somewhat limited. But...More
Date of stay: June 2018
Response from Ramatoulaye K, Responsable réception at Azalai Hotel SalamResponded 13 June 2018
Dear Guest ,
Thank you for your kind review! We truly appreciate your kind words about our staff. It's definitely a boost for us every time we hear positive reviews such as this. We will be sure to let them know that they made an...More