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Hotel Carlton Antananarivo Madagascar

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Hotel Carlton Antananarivo Madagascar
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312 Reviews from our TripAdvisor Community

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Showing 174: English reviews
Reviewed 2 weeks ago

The hotel is modern, neat and clean, a cool haven in scorching heat. Friendly personnel all over, from the bell boys to the receptionists to the barmen to the restaurant personnel, and they are all extremely helpful. The Wi-Fi is consistently good and strong. The rooms are spacious, clean and comfortable. There are a few interesting shops, a Casino, a...

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Helpful?
1Thank Crixxus
CarltonMadagascar, Responsable relations clients at Hotel Carlton Antananarivo Madagascar, responded to this review

Dear Customer, Greetings from Carlton Hotel!! We are glad that you enjoyed your stay with us. Thank you so much for taking time to rate our property to the Tripadvisor community.We are very glad to share your comments to the whole staff. And it will be a great pleasure to welcome you back for your next trip in Antananarivo. Warm...

Reviewed 2 weeks ago via mobile

Very disappointed. Poor management. I was put into a smoking room and I am not a smoker, hairdryer not working when you complain they just say sorry and smile. Carlton NOT good enough!!! I will certainly not be back

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Helpful?
Thank Reka T
CarltonMadagascar, Responsable relations clients at Hotel Carlton Antananarivo Madagascar, responded to this review

Dear Customer, Greetings from Carlton Hotel. Thank you very much for your comments, it is very important for us to know how can we improve and what are your expectations as a guest. All your remarks will be share to the whole team for improvment. Regards, Ranto Ranaivo(Mr) Guest Relations Manager

Costa Adeje, Spain
Reviewed 2 weeks ago

Hotel is under went through a new management which vastly improved the day to day operations. Personel are now more focused and motivated. Rooms are nice and clean and everthing works. Complimentary fruits welcome you most days and nothing went missing during my stay. Laundry and dry cleaning services are above average and reasonably priced. Same day services.

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Helpful?
1Thank Yvon L
CarltonMadagascar, Responsable relations clients at Hotel Carlton Antananarivo Madagascar, responded to this review

Dear Customer, Greetings from Carlton Hotel!! Thank you for taking time to share your comments to the Tripadvisor community, we are very glad to share your comments to the whole staff. We are delighted to know that all our services met your expectations. Warm regards, Ranto Ranaivo (Mr) Guest Relations Manager

Reviewed 3 weeks ago via mobile

Reserved through booking.com but hotel tried to persuade us to pull out of original booking to reserve direct with them at a slightly lower rate. We decided to complete our booking and then accept their offer for the following week. One day Into the agreement in the evening the hotel said they would charge us an extra 60% per night....

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Helpful?
Thank Andrew L
CarltonMadagascar, Responsable relations clients at Hotel Carlton Antananarivo Madagascar, responded to this review

Dear Customer, Greetings from Antananrivo !! Thank you for taking time to share your comments to the Tripadvisor community. Regards, Ranto Ranaivo (Mr.) Guest Relations Manager

Oxford, United Kingdom
Reviewed 25 October 2016 via mobile

We are here with a big conference who are taking everyone's attention. For example, We were late for breakfast and could see people from the conference just starting to eat , but we were told we had missed breakfast. Waitress just seemed like she couldn't be bothered to serve us as what's the point for two people when you have...

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Helpful?
Thank felicitywotherington
CarltonMadagascar, Responsable relations clients at Hotel Carlton Antananarivo Madagascar, responded to this review

Dear Customer, Greetings from Carlton Hotel. It is a great pleasure to read your comments, thank you very much for taking time to share your impressions on our property. All your remarks will be share to the whole for improvement. Regards, Ranto Ranaivo (Mr) Guest Relations Manager

Tanzania
Reviewed 20 October 2016

The rooms were really nice with spacious interiors. The restaurant was big and breakfast was great. Dinner was very good but nothing out of this world as they had really interesting combinations of foods and flavour. Overall a good hotel

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Helpful?
Thank Eicker
CarltonMadagascar, Responsable relations clients at Hotel Carlton Antananarivo Madagascar, responded to this review

Warm greetings from the Carlton Hotel! Thank you so much for taking time to share your comments to the Tripadvisor community about our property. We also thank you for your candid comments concerning our restaurants and the rooms. Hope to seeing you again very soon, Regards, Ranto Ranaivo (Mr.) Guest Relations Manager

Jordan
Reviewed 9 October 2016

I have visited Madagascar for business & i stayed in this hotel for 4 nights. i was expecting not to see something special. the only thing you look for in Africa is the security & safety & it was there in this hotel

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1Thank rtakali
CarltonMadagascar, Responsable relations clients at Hotel Carlton Antananarivo Madagascar, responded to this review

Dear Guest, Warm greetings from the Carlton Hotel! Thank you so much for taking time to rate our property. We are delighted to know that our services met your expectations specially the security. Hope to seeing you very soon among us, Warm regards, Ranto Ranaivo (Mr) Guest Relations Manager

Reviewed 21 September 2016 via mobile

Like: view from the room was nice, bed was comfortable, food was good, lots of outlets to explore, good location of the hotel. Dislike: soundproofing is terrible, we could hear the neighbors as if they were in the same room; price was too high for services provided; some staff were rude.

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Helpful?
Thank Betia R
CarltonMadagascar, Responsable relations clients at Hotel Carlton Antananarivo Madagascar, responded to this review

Dear guest, Warm greetings from the Carlton Hotel. Thank you very much for taking time to rate our services. We are glad that you enjoyed your stay with us, especially regarding the services and accomodation. We are really sorry to know that your stay did not met your expectations. Your comments are very important for us, as it helps us...

Mauritius
Reviewed 30 August 2016

Since the last five years I only stay at Carlton. Rooms are very comfortable with all amenities and good security. Staff very helpful and friendly, From breakfast to dinner the food is very good and room service excellent.

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Helpful?
1Thank dominiquee214
CarltonMadagascar, Responsable relations clients at Hotel Carlton Antananarivo Madagascar, responded to this review

Dear Guest, Warm greetings from the Red Island! Thank you so much for taking time to rate our property. We are delighted to know that our services met your expectations. All your comments will be shared to the whole staff! Thank you !! Hope to seeing you very soon among us, Warm regards, Ranto Ranaivo (Mr) Guest Relations Manager

Prescott Valley, Arizona
Reviewed 27 August 2016

We didn't expect to find a hotel of this quality in Madagascar. The service was outstanding. We thoroughly enjoyed the large room with a great view of the lake. Linens and towels were very nice. Breakfast had a nice variety. We enjoyed the fresh squeezed orange juice. We stayed in 4 other hotels in Madagascar and none came close to...

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Helpful?
Thank cooperlynx
CarltonMadagascar, Responsable relations clients at Hotel Carlton Antananarivo Madagascar, responded to this review

Dear guest, Warm greetings from the Carlton Hotel. Thank you very much for taking time to rate our services. We are glad to know that your stay in our property was more than your expectations. We also thank you for your candid comments concerning our restaurant specially the breakfast and the spacious room with the nice view of the lake....

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Spa
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Casino and Gambling
  • Hot Tub
  • Tennis Court
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Smoking rooms available
  • Kitchenette
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Breakfast Available
  • Shuttle Bus Service
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
Enjoy Hotel Carlton, central location with genuine view on lake Anosy and the Queen's Palace, conference and meeting facilities for up to 550 persons, business center, outdoor swimming pool, tennis court, fitness, center, 2 restaurants, 2 bars, 24 hrs rooms service, casino, free private parking, arcade shops. Since September 1st, 2008 Hotel Carlton is a member of Preferred Hotels & Resorts in the Lifestyle Collection. IPrefer is the loyalty program that enables guests to have special benefits. ... more   less 

Additional Information about Hotel Carlton Antananarivo Madagascar

Address: Rue Pierre Stibbe Anosy | PO Box 959, Antananarivo 101, Madagascar
Region: Madagascar > Antananarivo Province > Antananarivo
Price Range: €116 - €223 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Hotel Carlton Antananarivo Madagascar 5*
Number of rooms: 171
Reservation Options:
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Also Known As:
Carlton Hotel Antananarivo
Hotel Style:
#1 Casino Hotel in Antananarivo
#2 Luxury Hotel in Antananarivo
#4 Spa Hotel in Antananarivo
#10 Business Hotel in Antananarivo
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Carlton Antananarivo Madagascar staff and other travellers.
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Questions? Get answers from Hotel Carlton Antananarivo Madagascar staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Time your travels right to avoid heavy traffic.”
 of 5 bubbles Crixxus, 23 Nov 2016 | Read review
“Buy your bottle water outside the hotel.”
 of 5 bubbles 549yvonl, 22 Nov 2016 | Read review
“Higher floor are the best to stay.”
 of 5 bubbles dominiquee214, 30 Aug 2016 | Read review
“Get a room with a view of the lake”
 of 5 bubbles cooperlynx, 27 Aug 2016 | Read review
“I think any room would be fine.”
 of 5 bubbles tayebjee, 16 Aug 2016 | Read review
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