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Accra City Hotel

476 reviews
#11 of 90 Hotels in Accra
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Traveller (117)
Room & Suite (43)
Dining (23)
Overview
  • Excellent11%
  • Very good38%
  • Average35%
  • Poor8%
  • Terrible8%
Travellers talk about
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
4.0 Star Hotel
All hotel details
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Reviews (476)Write a Review
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All reviewscomplimentary mini barcentral locationbreakfast buffet iseach eveningwifi servicebusiness tripswimming poolbusiness travelerroom ratelate checkvisiting accraairport shuttleenjoyed my stayafricainfrastructurecountriestennis
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131 - 135 of 393 reviews
Reviewed 29 July 2015 via mobile

Stayed here on business, restaurant was very good. But, food was expensive. Local beer here is cheap. Service was a little slow but good. No irons or ironing board in room. The workout facilities are good. Very fast internet service for a hotel. Outdoor seating...More

1  Thank Daniel R
Response from Novotel Accra C, General Manager at Accra City HotelResponded 31 July 2015

Dear Daniel R, We very much appreciate your comments regarding your stay at the Novotel Accra City Centre. The issues raised in your feedback has been well noted and will be given attention. We have irons and ironing boards in our housekeeping department and they...More

Reviewed 28 July 2015

As you walking into the lobby it feels fairly ok, nice bar area with piano bar, nice restaurant but as soon as you walk into your room the music change! To me it look like a 80's pretend to be modern style! Horrible plasticky grey...More

Thank Stefania T
Response from Novotel Accra C, General Manager at Accra City HotelResponded 31 July 2015

Dear Stefania T, Thank you for taking the time to tell us about your experience at the Novotel Accra City Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies for the inconvenience caused to...More

Reviewed 16 July 2015

I stayed in room 306. Compared to my stay here in 2012, this was a vastly better package...food was excellent with a good variety to choose from. The Exec Chef Louis took a personal interest and ensured everything was just the way you wanted it...the...More

Thank Koos K
Response from Novotel Accra C, General Manager at Accra City HotelResponded 31 July 2015

Dear Koos K, Thank you very much for posting your comments after your stay and for noticing and remarking on the improvement between this stay and that 2012. Our rooms have been refurbished and plans are underway to renovate the public areas as well. We...More

Reviewed 11 July 2015

My first experience with Novotel was in 2014 in Ivory Coast, and literally you could have transposed the Ivory Coast hotel and I would not know the difference. The design seems to be universal. Novotel is an old chain and that is obvious walking into...More

1  Thank Oyateru
Response from Novotel Accra C, General Manager at Accra City HotelResponded 31 July 2015

Dear Oyateru, We thank you very much for posting your detailed comments after your stay in our hotel. The positive comments as well as other related issues have been well noted. We appreciate your time in giving an in depth analysis of our service and...More

Reviewed 6 July 2015

Stayed on a business trip for 3 nights while running a course in hotel meeting room. The rooms are old and have a grubby feel. Couch and chairs in room were stained and carpets sticky. The aircon was useless, incredibly noisy and not effective. The...More

1  Thank Steve H
Response from Novotel Accra C, General Manager at Accra City HotelResponded 31 July 2015

Dear Steve H, Thank you for taking the time to tell us about your experience at the Novotel Accra City Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to...More

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About
Amenities
Top amenities
Pool
Room Service
Free Parking
Restaurant
Bar/Lounge
Free High Speed Internet ( WiFi )
Fitness Centre with Gym / Workout Room
Breakfast included
Hotel Amenities
Room Service
Free Parking
Airport Transportation
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast included
Concierge
Self-Serve Laundry
Room amenities
Air Conditioning
Minibar
Refrigerator in room
Things to do
Pool
Restaurant
Bar/Lounge
Fitness Centre with Gym / Workout Room
Outdoor pool
Details
Price range
US$177 - US$218 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#8 Luxury Hotel in Accra
Room types
Non-Smoking Rooms, Accessible rooms, Suites, Family Rooms, Smoking rooms available
Details
Price range
US$177 - US$218 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#8 Luxury Hotel in Accra
Room types
Non-Smoking Rooms, Accessible rooms, Suites, Family Rooms, Smoking rooms available
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Traveller (117)
Room & Suite (43)
Dining (23)
Pool & Beach (13)
Business Centre & Event Rooms (2)
Family and Play Areas (1)
Questions & Answers
Ask a question
Chris W
20 June 2017|
Answer
Response from Chris W |
yes no owner very well gonna contact today have call you mr watts
0
Votes
Chris W
19 June 2017|
AnswerShow all 2 answers
Response from gmW1392BZ | Property representative |
in which Hotel? I have best and highest contacts to report!
0
Votes
Room Tips
"It does not have full standards of 4 stars hotels"
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"Preferably, book rooms on the 5th and 6th floor which have a better renovation."
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"All the rooms are great."
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"Value for money. A good destination for a family with teens."
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