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Panorama Hotel

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107 Reviews from our TripAdvisor Community

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Showing 78: English reviews
Helsinki, Finland
Reviewed 6 days ago NEW

Staff at Panorama hotel are very helpful. The hotel has clean and basic level rooms, which was perfect for our needs. Room prices are very reasonable. Airport transfer is available and included in the price, and this is really helpful on arrival in Addis. Wheelchair access is ok: the current ramp is too steep but a new one is being...

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Helpful?
Thank mmojtahedi
Fort Collins, Colorado
Reviewed 3 weeks ago

I stayed at the Panorama hotel for five nights during a business trip in Dec 2016. The hotel is clean and the hotel staff is extremely helpful and eager to ensure you have a pleasant stay. Shuttle reservations to and from the airport were easily made via email and the drivers were prompt. The hotel easily accommodated last minute changes...

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Thank nickyoung2332
Alazar T, General Manager at Panorama Hotel, responded to this review

Thank you for taking the time to review your stay with us here on TripAdvisor, Nick. I am very pleased to read that our staff made your stay pleasant & enjoyable. Your feedback is very important and will be shared with the team as such positive review helps the team to stay motivated and continuously strive to offer a phenomenal...

Reviewed 30 November 2016

Nice hotel. Excellent people working there. Good breakfast. His night manager, Solomon Adefris, who speaks English and French, is very kind and helpful. Big and clean rooms. I recommend it. Near a train station and close to a square with big supermarket

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Helpful?
Thank Pablo S
Alazar T, General Manager at Panorama Hotel, responded to this review

Dear Pablo, Thank you for taking the time to share your feedback of your recent visit to Panorama Hotel, here at Trip Advisor. I was most delighted to read that you enjoyed our clean and spacious room that is accompanied with our helpful & friendly staff. Your feedback is very important to us and will be shared with the night...

Alexandria, Virginia
Reviewed 20 November 2016

I had a 17-hr layover in Addis, and Ethiopian Airlines put me up at Panorama Hotel. The place is very clean and comfortable; everything I saw was in good repair. I've spent a lot of time in Ethiopia, and this is one of the cleanest hotels I've ever seen there. Pros: Extremely helpful and friendly staff; comfortable room; admirably high...

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Thank dumpendebat
Alazar T, General Manager at Panorama Hotel, responded to this review

Dear Dumpendebat, Thank you so much for staying at Panorama during your recent layover in Addis Ababa. I am glad to hear that you have enjoyed our hotel facilities. Your comments about the cleanliness, room comfort and staff friendliness are greatly appreciated and will be communicated to all our employees. I am very sorry to hear about your experience with...

Charlotte, North Carolina
Reviewed 18 November 2016

I stayed at the Panorama during New Years this year (sept). The hotel is clean and friendly and willing to help. The restaurant and food was great. service was over the top. I would come back to the hotel again. However some of the transit people was smoking in the room. the smoke came in my room. That was not...

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Helpful?
Thank ldiggs1948
Alazar T, General Manager at Panorama Hotel, responded to this review

Dear Idiggs, Thank you so much for choosing Panorama during New Year. It was a pleasure having you with us. Your comments about the cleanliness level and our staff attitude are very much appreciated and this will be communicated to them. Also, your comment about the smoke has been dealt with, as all our rooms are now Smoke-free and we...

Reviewed 10 October 2016

Made to feel very welcome. Comfortable and clean and friendly. Wifi an issue but was remedied by a change of room closer to router. Would recommend to others as we enjoyed our stay very much. Food in restaurant and bar tasty and service prompt.

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Thank Shari D
Alazar T, General Manager at Panorama Hotel, responded to this review

Thank you for your feedback, Shari. We are delighted to hear that you enjoyed all aspects of your stay. We have noted your comments about Wifi in your first room and will look into it. We are glad however that the rest of the experience was a pleasant one. We hope to see you and your family again at Panorama...

Toronto, Canada
Reviewed 5 September 2016

I stayed at the Panorama a couple years ago, it was enjoyable but too brief, just one night while I was in transit. So when I had a few days layover in Addis, I decided to go back and try the Panorama again. It was one of the best choices I ever made. The service was impeccable, from the pick-up...

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Thank Patrick E
Alazar T, General Manager at Panorama Hotel, responded to this review

Thank you for taking the time to share your incredibly kind words, Patrick. We love nothing more than hearing our guests leave our property having enjoyed every aspect of their stay and wanting to come back for another visit. We are thrilled that you found our service & facilities impeccable. We look forward to welcoming you back to Panorama.

Nairobi
Reviewed 26 August 2016

I stayed in this hotel for a night of transit. The staff are really really nice and helpful and the lady at the front shop is marvelous. The rooms are average if you manage to get a good one. The breakfast is good but can be improved. Good airport transfers too.

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Thank Wendy Achieng A
Alazar T, General Manager at Panorama Hotel, responded to this review

Thank you for your review, Wendy. We are glad you had an enjoyable stay. Please email your detail feedback about the breakfast on info@panoramaaddis.com. We are always happy to hear constructive comments from our guests and We look forward to welcoming you back to Panorama in the near future. Thank you for staying with us.

Addis Ababa, Ethiopia
Reviewed 25 July 2016

Panorama hotel, Addis Ababa, Ethiopia is the best hotel that I have seen and enjoyed. I went as a walk in guest and I found the staffs are very kind and friendly. Good restaurant and bar services with varieties of foods and drinks. You can also enjoy your time with high speed wifi without breakage as well. I recommend you...

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Thank HarmonousTour
Alazar T, General Manager at Panorama Hotel, responded to this review

Dear Harmonous Tour, Thank you for taking the time to share your wonderful feedback. We love nothing more than hearing our guests leave our property having enjoyed every aspect of their stay and wanting to come back for another visit. We sincerely appreciate your kind acknowledgment of our staff, it something that we take great pride in ! We look...

Reviewed 19 May 2016

Very safe, very clean, comes with reasonable price and includes breakfast, accessible location & friendly environment and hospitality. Shuttle to and from the airport. This hotel have all the ameneties like room service, restaurant, bar, spa and gym Overall very satisfied customer.

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Thank Ravi K
Alazar T, General Manager at Panorama Hotel, responded to this review

Dear Ravi K, Thank you for your candid review and for taking the time to share your feedback from your stay. I am very happy to hear that you enjoyed Panorama's facilities and the service provided by our team. We always strive hard to guarantee a phenomenal customer service. We look forward to your next stay.

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Amenities

Highlights
  • Restaurant
  • Bar/Lounge
  • Breakfast included
  • Room Service
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Breakfast included
  • Shuttle Bus Service
  • Room Service
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access

Additional Information about Panorama Hotel

Address: Bole subcity, Haile G / Selassie Street, Addis Ababa, Ethiopia
Region: Ethiopia > Addis Ababa
Price Range: €84 - €151 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Panorama Hotel 3.5*
Number of rooms: 65
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Questions & Answers

Questions? Get answers from Panorama Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Corner rooms can be a bit chilly at night.”
 of 5 bubbles nickyoung2332, 28 Dec 2016 | Read review
“High floors with nice view”
 of 5 bubbles , 30 Nov 2016 | Read review
“Request close to router for wifi. Guests encouraged to be quiet in halls at night for consideration of others would be encouraged.”
 of 5 bubbles 379sharid, 9 Oct 2016 | Read review
“Front room, higher floors. Rooms are insulated, you don't hear street noise.”
 of 5 bubbles 834patricke, 5 Sep 2016 | Read review
“Excellent service. I am very much enjoyed my stay. I am recommending to stay at this hotel and you won't be disappointed.”
 of 5 bubbles ravik631, 19 May 2016 | Read review
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