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Djibouti Palace Kempinski

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Djibouti Palace Kempinski
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459 Reviews from our TripAdvisor Community

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Showing 279: English reviews
Nairobi, Kenya
Reviewed 28 January 2014 via mobile

Pleasant time at the Kempinski Palace in Djibouti. It is true that there are not that many options in Djibouti but it is certainly the best. Nice place, nice restaurants, great buffet for breakfast, really nice staff. Rooms are really nice as well. Had a great time and would recommend it.

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Helpful?
2Thank Eric D
DjiboutiPalace, General Manager at Djibouti Palace Kempinski, responded to this review

Dear Eric D, Warm greetings from sunny Djibouti! Thank you for sharing your experience at the Djibouti Palace Kempinski. We are delighted that you enjoyed your stay with us. Satisfying our guests needs is our most pleasant achievement. We are looking forward to welcoming you in the near future. Warm regards, Gilles Longuet, General Manager

Lecce
Reviewed 14 January 2014

it's for shore the best hotel in Djibouti, with a fantastic pool and sea view. u can enjoy your freetime and relax. good food in the restaurant where you can choose between a full menu or menu a la carte. also pizza is very good. casino inside available.

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Helpful?
1Thank Fabio C
DjiboutiPalace, General Manager at Djibouti Palace Kempinski, responded to this review

Dear Fabio C Greetings from Djibouti Palace Kempinski! Thank you for sharing the positive experience you had with us. We are delighted to know that you had a good time and we are looking forward to welcoming you back in the near future. Warm regards, Gilles Longuet General Manager

Reviewed 12 January 2014

Not much choice, but they seem to have their own army so it feels safe enough. Rooms are OK. Room service diner is not recommendable. My room at the end of the corridor with garden view had an actual concrete wall view. Also my two double room booking for two persons (pre paid) wasn't understood and they canceled one room...

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Helpful?
Thank ricovandijk
DjiboutiPalace, General Manager at Djibouti Palace Kempinski, responded to this review

Dear ricovandijk Greetings from the Djibouti Palace Kempinski! We apologize for the inconvenience faced during your stay. Pleasing our guests is our daily goal and service excellence is one of our core values. Therefore we take your comment very seriously and we will do our best so to rectify this for your future visits. The Djibouti Palace Kempinski team and...

Frankfurt, Germany
Reviewed 12 January 2014 via mobile

The Kempinski hotel in Djibouti is a great business hotel. Located at the tip of a small peninsula, it offers very spacious rooms with views over the sea and it has all the facilities and services for a great stay: two swimming pools, a huge gym (recently renovated), a spa. The restaurants at the hotel serve very good food but...

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Helpful?
1Thank pastraveller
DjiboutiPalace, General Manager at Djibouti Palace Kempinski, responded to this review

Dear pastraveller Greetings from Djibouti Palace Kempinski! Thank you for your great comment and sharing your experience with us. We try, through our facilities and service delivery, to create the most comfortable environment for our guests. Your comment shows us that we are going in the right direction and it motivates us to keep on improving. The Djibouti Palace Kempinski...

Singapore, Singapore
Reviewed 9 January 2014

My husband and I traveled from Addis Ababa to Djibouti City on January 1st for a few days of relaxation and seeing the whale sharks. Upon arriving in immigration office we found out that the US bills were missing from my husband's wallet. After a faile attempt to use the airport ATM machine, it became apparent that that machine and...

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Helpful?
Thank janetstride
DjiboutiPalace, General Manager at Djibouti Palace Kempinski, responded to this review

Dear Janet S Greeting from sunny Djibouti! We are sorry to hear that your arrival to Djibouti was challenging, but delighted that our professional airport representatives could assist you. We are always happy to help our guests and hope that you left Djibouti with a delightful souvenir. We are looking forward to welcoming you again in our hotel. Kind regards,...

Addis Ababa, Ethiopia
Reviewed 2 January 2014

Easy holiday for expat families who are based in Addis Ababa. A warm sunny break with easy access to the pool, great food and a smashing New Years Eve celebration. Comfortable rooms and a splendid breakfast. The check in and check out was a little slow and the in room housekeeping response was slightly unreliable.

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Helpful?
1Thank SAMUEL G
DjiboutiPalace, General Manager at Djibouti Palace Kempinski, responded to this review

Dear Samuel G Greetings from warm Djibouti! We are delighted to learn that you spend your holidays the way you had imagined with us. We value all our guest feedback and or front desk professional are in continuous training; in order to ensure a swift and friendly check in experience. We are looking forward to greeting you for your next...

Alpharetta, Georgia
Reviewed 17 December 2013

The setting, landscaping and atmosphere is the bestin Djibouti. The breakfast cooks could use some additional training. The beds are consistent with a first class hotel. The staff is friendly and accomodating.

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Helpful?
Thank John D
DjiboutiPalace, General Manager at Djibouti Palace Kempinski, responded to this review

Dear John D Warm Greetings from Djibouti! Thank you for sharing your comment and for giving us your feedback on your experience. Our colleagues are constantly under training and doing their best to improve our service delivery in every field, breakfast being one of them. We are happy you could feel the warmth of the land of genuine smiles and...

Reviewed 18 November 2013 via mobile

Extremely comfortable but terrible vegetarian food selection at buffet considering the huge prices. I ate with two colleagues in the buffet and staff made several excuses why I could not just order a meal from the adjacent Italian restaurant. The hotel facilities are very good and the swimming facilities excellent.

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Helpful?
Thank David B
DjiboutiPalace, General Manager at Djibouti Palace Kempinski, responded to this review

Dear David B Greetings from Djibouti! We are delighted to know that our facilities satisfied your needs but we are sorry you could not eat the meal you were looking for. Kempinski placing healthy cuisine as a point of improvement for 2014 already has us coming up with vegetarian dishes and delicatessens for our buffets. We are sure you will...

London, England
Reviewed 16 November 2013

Did not stay but visited the hotel for over a week to attend a conference. Waiting staff exceptionally slow, prices expensive (for everything, including photocopying). Italian restaurant was ok, fish bar was nice. Be warned the hotel does not take MasterCard or American Express!

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Helpful?
1Thank JASH09
DjiboutiPalace, General Manager at Djibouti Palace Kempinski, responded to this review

Dear Jash09, Warm greetings from sunny Djibouti! Training our staff is one of our core values and helps us improving our service delivery at the Djibouti Palace Kempinski. Please trust that our goal and biggest satisfaction is to answer every guest request. The Djibouti Palace Kempinski team and I are looking forward to welcoming you in a close future and...

Ahmedabad
Reviewed 10 November 2013

It is really a paradise in Djibouti and I was stunned by the make and size of It. Although majority of the hotel rooms are occupied by the Unified Navies across the world who are guarading the notorious Gulf of Aden for piracy but the hotel is good. The casino is good and so is the swimming pool. The hotel...

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Helpful?
1Thank Mohitkb
DjiboutiPalace, General Manager at Djibouti Palace Kempinski, responded to this review

Dear Mohitkb, Greetings from Djibouti! Thank you for sharing your experience at the Djibouti Palace Kempinski. We are happy to know that you spent a good time among us, either in your room, the outlets or at the Beach Party. We are looking forward to welcoming you for your next stay in Djibouti. Kind regards, Gilles Longuet General Manager

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Free Parking
  • Beachfront
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
  • Breakfast included
About the property
  • Beachfront
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Casino and Gambling
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Breakfast included
Official Description (provided by the hotel)
Away from the busy districts, yet only few minutes from the airport, Djibouti Palace Kempinski is ideally located at a prime beachfront between the Red Sea and the Indian Ocean, in a secluded and peaceful setting of palms and bougainvillea. Djibouti Palace Kempinski features a plethora of entertainment amenities, including a fully equipped fitness center, mountain bikes, outdoor swimming pool, mini club, restaurants and bars. Djibouti Palace Kempinski redefines luxury service in the Land of Gods. ... more   less 

Additional Information about Djibouti Palace Kempinski

Address: Ilot du Heron | P.O. Box 1960, Djibouti, Djibouti
Region: Djibouti > Djibouti
Price Range: €348 - €422 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Djibouti Palace Kempinski 5*
Number of rooms: 320
Reservation Options:
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Also Known As:
Djibouti Palace Kempinski Hotel Djibouti
Palace Kempinski Hotel Djibouti
Palace Kempinski Djibouti
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Questions & Answers

Here's what travellers have asked, with answers from Djibouti Palace Kempinski staff and other travellers.
2 questions
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Questions? Get answers from Djibouti Palace Kempinski staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Look for a room on the sea side”
 of 5 bubbles WayneO634, 13 Feb 2017 | Read review
“sea side view”
 of 5 bubbles walterp896, 6 Jan 2017 | Read review
“Rooms with sea view have an amazing view of the bay and the port!”
 of 5 bubbles Marlow_01, 24 Dec 2016 | Read review
“The junior suite is perfect”
  • junior suite
  • junior suite
  • junior suite
  • junior suite
  • junior suite
  • junior suite
  • junior suite
  • junior suite
 of 5 bubbles niyasahd, 1 Nov 2016 | Read review
“Ground floor rooms have garden entrances.”
 of 5 bubbles jefferyw773, 4 Aug 2016 | Read review
5 of 5