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Peermont Walmont at The Grand Palm

3.5 km from Gaborone centre
  • Free Wifi
  • Free Parking
  • Pool
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1 room, 2 adults, 0 children
1 room, 2 adults, 0 children
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Molepolole Road, Gaborone, Botswana
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302 Reviews from our TripAdvisor Community

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There are newer reviews for Peermont Walmont at The Grand Palm
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Showing 286: English reviews
Palapye
Reviewed 28 November 2016

The overall stay was more than satisfactory, though I had a challenge when I wanted to use the kettle in the morning, I coiuld not locate the roud plug, allmost all the plugs are square. At the end I could not make a cup of coffee.

Review collected in partnership with this hotel
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Helpful?
Thank Ditiro M
Management response:

Dear Dititro Thank you very much for supporting The Walmont and for giving us feedback . On behalf of all management and employees at The Walmont, we would like to thank you sincerely for your comments. These will be passed onto the specific department so that we can use the opportunity to praise the employees and create a positive awareness...

Centurion, South Africa
Reviewed 28 November 2016

Regular business visitor. Always great experience checking in. Rooms small but clean and well appointed. Disappointed in Beef Baron as Botswana is known for good beef however not served in the restaurant.

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Helpful?
Thank Sybs2501
Management response:

Dear Guest Thank you very much for supporting The Walmont and for giving us feedback . On behalf of all management and employees at The Walmont, we would like to thank you sincerely for your comments. These will be passed onto the specific department so that we can use the opportunity to praise the employees and create a positive awareness...

Johannesburg, South Africa
Reviewed 17 November 2016

Hi. The Grant Palm Hotel is one of the most prestigious and expensive hotels in Gaborone. The rooms are okay and there are many good restaurants on site. However, the service I got on the night when I needed it the most was horrible. I was getting bitten by mosquitoes, a lot. I called housekeeping to ask for a mosquito...

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Helpful?
Thank ledilen
Management response:

Dear Ledilen Thank you for supporting Walmont Hotel and thank you very much for completing our E-Questionnaire. We are disappointed to learn of your negative experience with us. Our team takes complaints of this nature very seriously. Each incident reported to us, is reviewed by the department manager for inconsistencies and brought to senior management’s attention for resolution. It is...

Reviewed 9 November 2016 via mobile

A well-maintained hotel. Bai Sheng is a place to go if you are looking for a decent Chinese food. Beef Baron is great for meat lovers though it's a bit pricy. Camelot Spa is a must-try. There's a casino next door also but never went. They have a great craftshop inside that sells unique stuffs. We bought some items such...

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Helpful?
Thank Rodora C
Management response:

Dear Guest Thank you for choosing Grandpalm Walmont I hope that you will choose to come and stay with our Hotel again. The experience i hope as well was worth it. Kind Regards Michelle Gwafila

London, United Kingdom
Reviewed 31 October 2016

Hoping for a cold drink in cool atmosphere...Sat 40 degrees ...inside bar area ...not air-conditioning...no service ...no ice ....upon departure noticed the reception area next bar had Air-Con ..mentioned it to management ..was told that we should tell the bar to "TURN THE AIR-CON ON" WOW...SPEECHLESS

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Helpful?
Thank desfer
Management response:

Dear Guest We apologies for your experience and what happened during your stay at Grandpalm Walmont. Hope that the next visit will be more pleasant and Air conditioned, managerial staff will be more kinder and accommodating. Your trip hopefully was none the less exciting and the experience was worth it. Please do come again.

Preston, United Kingdom
Reviewed 31 October 2016

This is a beautiful hotel and the staff all so friendly, welcoming and can't do enough for you. The food was delicious with very good choices available. Lots of space outside for relaxing and the bedrooms spacious and comfortable. Definitely recommend this hotel and its location.

Review collected in partnership with this hotel
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Helpful?
Thank Vicky584
Management response:

Dear Guest Glad you enjoyed your stay and that the African Adventure was up to your standards. We do hope you will visit the Hotel again. Kind regards Michelle Gwafila

Jwaneng, Botswana
Reviewed 31 October 2016

Endure that some lights can operate independently from using access card Provide more bottled water in the room and gym (special during time of the year when the temperature are very high Provide soft slippers/shoes in the room Provide adequate towels in the gym

Review collected in partnership with this hotel
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Helpful?
Thank tshepisom322
Pretoria, South Africa
Reviewed 27 October 2016

I have to admit the negative check in experience here as a first time visitor of this hotel shaded my general experience of this hotel with lots of potential if they really tried. First of all I don't care too much that the porters carry my bags, but I care that they at least offer. If I didn't have to...

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Helpful?
Thank mongezim869
Management response:

Dear Guest Thank you very much for supporting The Walmont and for giving us feedback . On behalf of all management and employees at The Walmont, we would like to thank you sincerely for your comments. These will be passed onto the specific department so that we can use the opportunity to praise the employees and create a positive awareness...

Cape Town Central, South Africa
Reviewed 27 October 2016

I travel a great deal and have three requirements to make me happy: 1. quiet to sleep - staff were fabulous when I asked to be moved from next to the elevators 2. good coffee - instant does not make the grade in a 5 star hotel (especially when the 4 star competition offers pod machines 3. stable, fast, free...

Review collected in partnership with this hotel
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Helpful?
Thank 568Micheal568
Management response:

Dear Guest Thank you very much for supporting The Walmont and for giving us feedback . On behalf of all management and employees at The Walmont, we would like to thank you sincerely for your comments. These will be passed onto the specific department so that we can use the opportunity to praise the employees and create a positive awareness...

Johannesburg, South Africa
Reviewed 23 October 2016 via mobile

This hotel was a 5 star , and was downgraded to a 4 star. The restaurant ran short of bread and they forget the standard order, normal food order takes around 45 minutes. Beds were not made for the day as they ran out of sheets, hotel was around 20% full. Breakfast was a disaster, 6 people were at breakfast...

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Helpful?
Thank devrajalan
Management response:

Dear Guest Thank you for supporting Walmont Hotel. We are disappointed to learn of your negative experience with us. Our team takes complaints of this nature very seriously. Each incident reported to us, is reviewed by the department manager for inconsistencies and brought to senior management’s attention for resolution. It is only through the feedback from our valued customers that...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free Parking
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Casino and Gambling
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Business Centre with Internet Access
  • Room Service
  • Free Parking
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
Official Description (provided by the hotel)
Discover the ultimate business and leisure experience...The luxury Walmont hotel at The Grand Palm offers 187 rooms and suites. The distinctive character and charm of this elegant hotel blends efficiency, comfort, luxury and privacy into absolute harmony - perfect for both business and leisure travellers. It is equipped with all the facilities and modern conveniences that discerning travellers have come to expect. Breakfast can be enjoyed at Mokolwane Bistro offering a sumptuous international buffet. The Executive 5th floor, with the exclusive Executive Club Lounge, offers the travelling executive unsurpassed business services. Guests also have access to the casino, dining, and variety of recreation facilities, as well as the magnificent banquet and convention facilities of the Gaborone International Convention Centre (GICC). Hotel features (188 rooms) 49 Deluxe twin rooms, 90 Deluxe queen rooms, 34 Executive rooms, 5 Premier suites, 8 Executive suites, 1 Presidential suite and 1 Special assistance room. Smoking and non-smoking rooms available. ... more   less 

Additional Information about Peermont Walmont at The Grand Palm

Address: Molepolole Road, Gaborone, Botswana
Region: Botswana > South-East District > Gaborone
Price Range: €133 - €150 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Peermont Walmont at The Grand Palm 4*
Number of rooms: 187
Reservation Options:
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Also Known As:
Peermont Walmont At The Grand Palm Hotel Gaborone
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Questions & Answers

Here's what travellers have asked, with answers from Peermont Walmont at The Grand Palm staff and other travellers.
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Questions? Get answers from Peermont Walmont at The Grand Palm staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The restaurant receptionist is not focused on customer requirements, but is more focused on doing what they have been told to do. One should be able to choose a drink after picking a meal to ensure that the drink goes with the meal. But you are asked to pick a drink upon entering, as if it is part of the buffet.”
 of 5 bubbles sebelem2017, 20 Feb 2017 | Read review
“Chocolate is a nice touch”
 of 5 bubbles beautyt2017, 20 Feb 2017 | Read review
“Request a room facing away from pool towards the parking.”
 of 5 bubbles 114winstonw, 19 Feb 2017 | Read review
“I did not leave a tip”
 of 5 bubbles industrial_frank, 12 Dec 2016 | Read review
“Reduce the noise levels from the trolleys”
 of 5 bubbles , 11 Dec 2016 | Read review
5 of 5