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AVANI Gaborone Resort & Casino

Agoda.comUS$211*
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11/06/2017 12/06/2017
1 room 2 adults 0 children
US$350*
US$211*
Great Deal
US$215*
US$215*
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AVANI Gaborone Resort & Casino
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333 Reviews from our TripAdvisor Community

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There are newer reviews for AVANI Gaborone Resort & Casino
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Showing 317: English reviews
Capetown
Reviewed 28 September 2016

The staff are excellent but the rooms are in serious need of maintenance and refurbishment. I had a wardrobe door that was broken, torn voile curtains and a broken aircon (that was very noisy and only blew hot air, while it was over 30 degrees Celsius).

Review collected in partnership with this hotel
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Helpful?
Thank eloisew793
Derick v, General Manager at AVANI Gaborone Resort & Casino, responded to this review

Dear Elosiew792 The concerns raised in your comments are appreciated and will be addressed immediately. I am happy to inform that our property refurbishment is imminent and hoping that when you next visit our property we will be able to accommodate you in one of our brand new rooms. Sincerely Derick van der Nest

Johannesburg, South Africa
Reviewed 28 September 2016

Had a gew problems on arrival but was all sorted out. Food was excellent from room service. Great facilities e.g. nice big T.V. Nice rooms. Good service. Nice pool. Hotel has definitely improved. Everything is new.

Review collected in partnership with this hotel
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Helpful?
Thank Delton S
Derick v, General Manager at AVANI Gaborone Resort & Casino, responded to this review

Dear Delton S Your positive review of our property is much appreciated and I am happy to read that concerns experienced upon arrival were addressed to your satisfaction. Look forward to welcoming you back to our property Sincerely Derick van der Nest

Palapye
Reviewed 27 September 2016

improve the following: 1) remove stained tab in 226 2) fix leaking taps on the sink. 3) update customer profile so I don't repeat my preferences for room etc. 4) Improve service delivery - e.g. gave clothes for pressing on arrival but delivered following day after following up. 4) Room amenities need to be checked for completeness and if something...

Review collected in partnership with this hotel
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Helpful?
Thank jonathann655
Derick v, General Manager at AVANI Gaborone Resort & Casino, responded to this review

Dear Jonathann655 After reading your review it was clear that we did not deliver on expectations. Please accept our most sincere apologies and rest assured that the concerns raised in your review will be addressed. Sincerely Derick van der Nest

Johannesburg
Reviewed 27 September 2016

Gothle stands alone in the reservations world. Awesome service!! They call you by name, documents always ready on check in and is always done very quickly. Front office team makes for a great introduction to your stay.

Review collected in partnership with this hotel
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Helpful?
Thank Steve W
Derick v, General Manager at AVANI Gaborone Resort & Casino, responded to this review

Dear Steve W Receiving such positive comments for Gotlhe and the Front Office team is fantastic and much appreciated and will definitely motivate them to continue with their stellar efforts in sometimes very difficult circumstances. Regards Derick van der Nest

Reviewed 26 September 2016 via mobile

The service at the Avani is always friendly and accommodating. The team go out of their way to assist. The rooms are a bit old, but watch out for the stunning renovations planned. The rooms are spacious with the aircons working well. Just watch out of your room is pool facing as the noise from the bar and/or birds in...

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Helpful?
Thank Julian N
Derick v, General Manager at AVANI Gaborone Resort & Casino, responded to this review

Dear Julian N Your positive review of our property is sincerely appreciated. It is always great to share such comments with staff and yes, look out for our refurbished property! it is going to set the bar very high in Gaborone. Sincerely Derick van der Nest

London, United Kingdom
Reviewed 25 September 2016

Bring BACK THE GABS SUN!!!! Staff are wonderful... Pool side meals are consistent , happily so... Excellent Vegan aubergine tortilla ... Excellent location,please bring in to this century Redecorate PLEASE...

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Helpful?
Thank desfer
Derick v, General Manager at AVANI Gaborone Resort & Casino, responded to this review

Dear Desfer I am happy to confirm that the refurbishment of our property is immanent and that you had time to view the artist impressions of our new product as displayed in the hotel foyer. The moment all work permits are in place, refurbishment of our property will commence and on your next visit to Gaborone I hope you will...

Dubai, United Arab Emirates
Reviewed 23 September 2016 via mobile

Just recently stayed in this property while traveling around Africa and I must admit it was a great experience . From check in till the moment that I left, I was pampered . Food was of the highest quality and the service on equal par. Everyone was polite and friendly and provided a top notch experience . The general manager...

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Helpful?
Thank Moritz_11
Derick v, General Manager at AVANI Gaborone Resort & Casino, responded to this review

Dear Moritz_11 Your wonderful review of our property is valued and we thank you for that. We look forward to welcoming you back soon enough to enjoy our brand new property. Sincerely Derick van der Nest

Amsterdam, The Netherlands
Reviewed 19 September 2016 via mobile

The hotel is old (in a good way) and nice. Nice green garden. Nice pool side bar. Nice people. Don't expect a nice and quiet stay in the weekends as local rent hotel room and drink and party in their rooms. There are also loud and noisy fans at the back of the pool. In advance I asked to be...

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Helpful?
Thank Tjeerd T
Derick v, General Manager at AVANI Gaborone Resort & Casino, responded to this review

Dear TjeerdT Thank you for reviewing our property and it is unfortunate to note that all expectations were not met during your visit. The fact that we did not provide you with the accommodation as requested will be addressed. Accept my apologies that it was not addressed during your stay with us. We sincerely hope to welcome you back soon....

Johannesburg, South Africa
Reviewed 16 September 2016

Stayed at the AVANI Hotel and resort on a recent business trip to Botswana. We were transported to the hotel by AVANI arranged transportation. I assume they have a contractor carrying out this duty - while it is convenient and appreciated, the service can be upgraded. Upon arrival, check in was busy. Thankfully, the reception hall was inviting and comfortable...

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Helpful?
Thank MoeYou
Derick v, General Manager at AVANI Gaborone Resort & Casino, responded to this review

Dear MoeYou Your review of our property is sincerely appreciated and your suggestions in improving our service delivery was taken to heart. Your concerns regarding the shuttle service from the airport will be addressed immediately. Yes, it is outsourced, however they still represent our hotel. Your suggestion to provide W-Fi codes prior to check in is a no-brainer and will...

Cambridge
Reviewed 14 September 2016

Quiet, well equipped and restful hotel in a convenient location. Good WiFi throughout the hotel, which sits in extensive landscaped gardens. First class breakfast buffet with an impressive choice of goodies to fuel you up for the day.Excellent poolside bar and restaurant area. Copious and good value lunch and even buffets as well as a top class a la carte...

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Helpful?
Thank tourismplanner
Derick v, General Manager at AVANI Gaborone Resort & Casino, responded to this review

Dear Tourismplanner Thank you for taking the time to review our property and it is great to see that you had such a positive experience whilst our guest. We look forward to welcoming you back and until your next visit we wish you safe travels. Sincerely Derick van der Nest

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11/06/2017 12/06/2017
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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Casino and Gambling
  • Golf course
  • Tennis Court
Room types
  • Non-Smoking Rooms
  • Suites
  • Kitchenette
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Concierge
  • Babysitting
Official Description (provided by the hotel)
Find that just right blend of hospitality, business, and leisure at AVANI Gaborone Resort & Casino. Set in the vibrant city centre of Botswana's capital, Gaborone, it's never been easier work, rest, and play in style in the heart of Africa. Have the perfect start or finish to a great African Adventure with all the details that matter, done well. ... more   less 

Additional Information about AVANI Gaborone Resort & Casino

Address: Chuma Drive 4727, Gaborone, Botswana (Formerly Gaborone Sun Hotel)
Region: Botswana > South-East District > Gaborone
Price Range: €133 - €195 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — AVANI Gaborone Resort & Casino 4*
Number of rooms: 196
Reservation Options:
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Also Known As:
Gaborone Sun Hotel
Sun Gaborone
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Questions & Answers

Here's what travellers have asked, with answers from AVANI Gaborone Resort & Casino staff and other travellers.
2 questions
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Gaborone, Botswana
Johannesburg, South Africa

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Questions? Get answers from AVANI Gaborone Resort & Casino staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Presdential suites and other rooms close to those one”
DrBeautyMMuzadzi, 23 Apr 2017 | Read review
“First FLoor”
628willyv, 14 Feb 2017 | Read review
“Best view from rooms facing the pool area.”
hugot790, 21 Dec 2016 | Read review
“Stay away if you can”
nazparmar, 1 Nov 2016 | Read review
“Ground Floor, Pool Facing rooms”
  • Bathroom
  • Bathroom
  • Room
  • Room
  • Room
  • Room
MoeYou, 16 Sep 2016 | Read review
5 of 5
Agoda.com
US$211* /night
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Expedia.comUS$215
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*Disclaimer
Prices are for 1 room, 2 adults
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