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Avani Gaborone Resort & Casino

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Traveller (181)
Room & Suite (54)
Videos (1)
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About

#5 of 22 hotels in Gaborone
Location
Cleanliness
Service
Value
Travellers' Choice
Find that just right blend of hospitality, business, and leisure at AVANI Gaborone Resort & Casino. Set in the vibrant city centre of Botswana's capital, Gaborone, it's never been easier work, rest, and play in style in the heart of Africa. Have the perfect start or finish to a great African Adventure with all the details that matter, done well.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Casino and Gambling
Tennis court
Babysitting
Parking
Wifi
Outdoor pool
Restaurant
Breakfast available
Breakfast buffet
Poolside bar
Children Activities (Kid / Family Friendly)
Kids club
Free airport transportation
Airport transportation
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Concierge
ATM on site
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Room service
Safe
Minibar
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Smoking rooms available
Good to know
HOTEL CLASS
4.0 of 5 stars
HOTEL STYLE
Family
Centrally Located
Hotel links
Special Offer:Book Direct to get exciting offers right now!
643Reviews3Q+A98Room tips

Reviews
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PaulChiswick wrote a review 3 Mar
Chiswick, United Kingdom6 contributions10 helpful votes
Unfortunately, my flight from Cape Town was delayed and I did not land until almost midnight. However, I presumed that, as I had booked a transfer to the hotel, my driver would be waiting. However, despite being aware that my flight had been delayed, he had left to go home. Consequently, I was left at an almost abandoned airport, in what is not the safest of countries for a caucasian traveller. Fortunately, I managed to find a driver from another hotel, who kindly dropped me off at my hotel. I will not be staying at this hotel again.
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Date of stay: March 2024
Value
Location
Service
Trip type: Travelled on business
Room Tip: Don't rely on the hotel to pick you up from the airport.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Poloko Mosimanegape, Guest Services / Front Office at Avani Gaborone Resort & Casino
Responded 2 weeks ago
Dear PaulChiswick Thank you for taking the time to complete our Guest Satisfaction Survey. Please accept my apologies that your overall experience did not live up to your expectations. I regret that we were unable to meet our high standards during your recent stay. Rest assured that your comments have been shared with the team and action will be taken to ensure the issues you experienced are corrected moving forward. We are committed to providing memorable experiences with exceptional service and therefore we hope to have the opportunity to welcome you back and improve on your experience in the near future. Thank you again for choosing to stay with us and for your time in sharing your feedback. Best regards, Poloko Mosimanegape Guest Relations Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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langtonr wrote a review Sept 2022
Harare, Zimbabwe156 contributions40 helpful votes
+1
Hotel's Favourite
I quite enjoyed my stay at this beautiful place. I loved that the room was cosy and the hotel staff were very helpful. I had an issue with the fridge in the room and it was quickly rectified. The breakfast options were more than decent and delectable. The establishment is very clean.
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Date of stay: September 2022Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Habinuchi O wrote a review Feb 2024
1 contribution
+1
It was an excellent experience all the way from the airport pick up. OT the hotel shuttle driver was friendly chatting with another guest and I. The check in experience was also warm and welcoming. Minkie and Tumiso saw to it that I got my preferred room option. Shortly after settling into my hotel room I receive a call from Biopelo, a guest service agent who asked about the Avani experience so far; check-in and the hotel room. This for me was a 6star experience as I have been to several hotels and this was the first one that called immediately to get feedback on the checkin and how the room was. My stay was for 2weeks and through out the stay staff were friendly and seeing to it that Iearnt a bit of Seswana :). Poloko the guest relations manager was very helpful with checking on me during the period and also working out an 18hole game of golf at the Gaborone Golf Club which I felt was a great gesture. I enjoyed the food at the breakfast restaurant with the variety of breads, pastries, eggs, vegetables, juices, yogurts, fruit and tea. My only feedback here was that I would love to have chicken sausages and not only beef or pork. Also I would have like scrambled eggs as option for those who do not eat fried eggs. However the meals were nice and tasty and I always looked forward to breakfast. I was sure to try out their Seswana dishes in the other restaurants at the pool side and at Mahogany. I had the Oxtail and pap, Seswa and morogo and other nice dishes. My Mahogany experience was an excellent as it is a fine dining restaurant within Avani with professional waiters. I had the Chobe Brim dish with coconut pap and morogo it was amazing and flavorful. For my trips around town I had a nice cab driver Henry from the hotel who took me around. It has been an amazing Avani experience and I look forward to visiting again.
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Date of stay: February 2024
Value
Location
Service
Trip type: Travelled on business
Room Tip: None really, I was a good experience all round
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Poloko Mosimanegape, Guest Services / Front Office at Avani Gaborone Resort & Casino
Responded 2 weeks ago
Dear habinuchio Thank you for choosing our hotel and taking the time to share your feedback about your experience with us. We are delighted to learn that you had a memorable stay and we appreciate your kind praise of our team members. I will ensure to share this feedback with them and the rest of the team to continue to inspire and motivate them to deliver exceptional customer service. Thank you again for your time. We look forward to welcoming you back to Avani Gaborone Resort & Casino in the near future. Sincerely, Poloko Mosimanegape Guest Relations Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Frank F wrote a review Feb 2024
3 contributions
Whilst pleasant in many ways, I found that this hotel is tired and needs some attention. Staff were friendly, but overall I dont think it commands the price it charges. With all the other hotels in the CBD, I think management needs to rethink the overall proposition. Phone didnt work even after reporting it twice, and air conditioner in room wasnt effective enough, as I think it was installed in the 90s. The gym needs a revamp and soem airconditioning - was too hot to work out longer than 30mins. Im sorry but I dont think I will be returning. Lovely pool and outside area though!
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Review collected in partnership with Minor Hotels
Date of stay: February 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Poloko Mosimanegape, Guest Services / Front Office at Avani Gaborone Resort & Casino
Responded 2 weeks ago
Dear frankfP9881XA, Thank you for taking the time to complete our Guest Satisfaction Survey. Please accept my apologies that your guest room did not living up to your expectations and we have escalated the issue of phone and air-conditioning that was not effective. I regret that we did not meet our high standards during your recent stay. Preventive maintenance is a top priority at our hotel; rest assured that your comments have been shared with the maintenance and engineering team and action has been taken to ensure these issues are corrected moving forward. We are committed to providing memorable experiences with exceptional service and therefore we hope to have the opportunity to improve on your experience in the near future. Thank you again for choosing to stay with us and for your time in sharing your feedback. Best regards, Poloko Mosimanegape Guest Relations Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Onneetse N wrote a review Feb 2024
1 contribution
Our stay was perfect. The room had a modern, clean look. Everything was spotlessly clean and polished. The food was fantastic, the sheets and pillows were clean.Try Mahogany’s restaurant for a romantic dinner on Thursday nights as well - their service and food was top-notch.
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Date of stay: February 2024
Value
Location
Service
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Poloko Mosimanegape, Guest Services / Front Office at Avani Gaborone Resort & Casino
Responded 2 weeks ago
Dear onneetsen2024, Thank you for taking the time to complete our online guest satisfaction survey following your recent stay with us. We were delighted that you enjoyed your stay with us and that you were particularly pleased by the hospitality and genuine service from our team. Your encouraging compliments are certainly appreciated and have been passed on to our team who were thrilled to learn about you great experience and appreciative comments. Thank you once again for your valuable feedback. The team and I are very much looking forward to welcoming your return to Avani Gaborone Resort & Casino in the near future for another memorable experience. Sincerely, Poloko Mosimanegape Guest Relations Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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entau2024 wrote a review Feb 2024
1 contribution
Look around the market ,look at your products before you increase your prices, especially beverages and food..ensure that people who come to the casino go there to play not to be commentators and watchers and supporters ,because they disturb players .some of them I never have seen them play ,always go there to ask for food and money and irritate us as we play.this irritates.
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Review collected in partnership with Minor Hotels
Date of stay: February 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Poloko Mosimanegape, Guest Services / Front Office at Avani Gaborone Resort & Casino
Responded 4 weeks ago
Dear entau2024, Thank you for taking the time to share your experience through our Guest Satisfaction Survey. We appreciate your feedback and see that there is room for improvement based on the comments of your recent experience. Please accept our sincere apologies for not being able to meet our usual standards during your stay. If your time permits, I would be grateful for an opportunity to speak with you directly regarding your experience so as to ensure we take corrective action and restore your confidence in our hotel. Please let me know the best way to reach you should you be available to discuss your stay with me. I look forward to the possibility of hearing from you, Best regards, Poloko Mosimanegape Guest Relations Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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chrisomulando wrote a review Dec 2023
Nairobi, Kenya1 contribution
Variety in the breakfast menu, room cleanliness is always at its best. Gym and swimming pool readily available for the residents. Reliable internet connectivity available. Friendly and efficient staff.
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Review collected in partnership with Minor Hotels
Date of stay: December 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Poloko Mosimanegape, Guest Services / Front Office at Avani Gaborone Resort & Casino
Responded 4 weeks ago
Dear chrisomulando, Thank you for taking the time to complete our online guest satisfaction survey following your recent stay with us. We were delighted that you enjoyed your stay with us and that you were particularly pleased by the hospitality and genuine service from our team. Your encouraging compliments are certainly appreciated and have been passed on to our team who were thrilled to learn about you great experience and appreciative comments. Thank you once again for your valuable feedback. The team and I are very much looking forward to welcoming your return to Avani Gaborone Resort & Casino in the near future for another memorable experience. Sincerely, Poloko Mosimanegape Guest Relations Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Sebastian D wrote a review Nov 2023
2 contributions
Be prepared for a sleepless night if you have the air conditioner on. They have these old and huge industrial machines that are so loud it’s impossible to have a restful night. Apart from that the hotel is pleasant. Try and get a room in the lower 100’s as you’re in for a long walk if you’re booked in 170 to 189.
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Date of stay: November 2023Trip type: Travelled on business
Room Tip: Air conditioners are old and noisy
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Poloko Mosimanegape, Guest Services / Front Office at Avani Gaborone Resort & Casino
Responded 4 weeks ago
Dear Sebastian D Thank you for taking the time to complete our Guest Satisfaction Survey. Please accept our apologies for the disturbance you experienced during your stay and for falling short of our high standards. We have noted your feedback regarding industrial machines i will escalate the issue to our Chief engineer. I would like to assure you that action is being taken in response to your comments and every effort is being made to ensure similar issues do not occur in the future. We are committed to providing memorable experiences with exceptional service and therefore we hope to have the opportunity to welcome you back soon and restore your confidence in our hotel. Thank you again for your time. Best regards, Poloko Mosimanegape Guest Relations Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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BarryClemens wrote a review Oct 2023
Nairobi, Kenya10 contributions1 helpful vote
Hospitality and Tourism is my business and this property is not living up to the Avani standards. The service is slow when you can get any. Being on a business trip Wifi is essential in the room. I stayed for a week and fron day 2 had an issue which I reported a few times during the week and was never resolved nor updates received. The issue was a faulty access point which can be fixed in a short time. Another issue is room maintenance. Rooms look great at first glance but then on closer inspection there are many cracks. The shower door is skewed and leaves a big gap, the inside of the shower door the knob is broken so you can't close it (somehow the gap comes in handy as you can now use it to pull the door closed, but the water puddle on the floor makes it extremely slippery, 2 down lighters did not work for a week. The string to put on the bed side light is not there, the AC remote does not work, you get a nice Nespresso machine but have to ask for the pods every day as they don't get replaced. The breakfast buffer is average at best for the hotel category. All in all a pretty disappointing stay.
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Date of stay: October 2023
Value
Location
Service
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Poloko Mosimanegape, Guest Services / Front Office at Avani Gaborone Resort & Casino
Responded 9 Oct 2023
Dear BarryClemens Thank you for taking the time to review Avani Gaborone Resort & Casino. I sincerely apologize that your stay with us got off to a bad start and we haven’t met your expectations in a number of areas. This is most definitely not exemplary of a stay at Avani Gaborone Resort & Casino. It is disappointing to read that we were not able to meet the high standard that we have set for ourselves to make our guest’s holiday a memorable one. Also, we are very sorry that on some occasions during your stay you experienced a service that was below our standards especially with the Wi-Fi and the shower door. You may rest assured that we continuously introduce corrective and preventative measures through our extensive and on-going training programmes based on our guests’ feedback. We will use your feedback as a training tool and use the incidents you have highlighted to ensure we continuously improve our guest experiences. With the correct support I am confident that the shortfalls you experienced on this occasion will not be repeated in future. I do hope that you will join us for another stay and experience the service offering that you expected when choosing Avani Gaborone Resort & Casino. Sincerely, Poloko Mosimanegape Guest Relations Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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okechukwu u wrote a review Sept 2023
1 contribution
+1
The hospitality was awesome,the food was great even though I was worried at first if i would be able to eat, also the staffs (Boipelo ❤️, Bothle, Minkie, Goabaone and others made the place fun. I really enjoyed my stay. Be sure I would visit again one day.
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Date of stay: September 2023
Value
Location
Service
Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Poloko Mosimanegape, Guest Services / Front Office at Avani Gaborone Resort & Casino
Responded 27 Sept 2023
Dear 224okechukwuu Thank you for choosing our hotel and taking the time to share your feedback about your experience with us. We are delighted to learn that you had a memorable stay and we appreciate your kind praise of our team members. I will ensure to share this feedback with them and the rest of the team to continue to inspire and motivate them to deliver exceptional customer service. Thank you again for your time. We look forward to welcoming you back to Avani Gaborone Resort & Casino in the near future. Sincerely, Poloko Mosimanegape Guest Relations Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Not the right property for you?
There are more places to choose from in the Gaborone area.
PRICE RANGE
€100 - €130 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
gaborone sun hotel, sun gaborone
FORMERLY KNOWN AS
Gaborone Sun Hotel
LOCATION
BotswanaSouth-East DistrictGaborone
NUMBER OF ROOMS
199
Prices are provided by our partners, and reflect nightly room rates, including all taxes and fees known to our partners. Please see our partners for more details.
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AVANI GABORONE RESORT & CASINO - UPDATED 2024 Hotel Reviews & Price Comparison (Botswana) - Tripadvisor

Frequently Asked Questions about Avani Gaborone Resort & Casino
Which popular attractions are close to Avani Gaborone Resort & Casino?
Nearby attractions include Three Chiefs' Statues (2.3 km), Botswanacraft (4.1 km), and Gaborone Sun (0.04 km).
What are some of the property amenities at Avani Gaborone Resort & Casino?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Avani Gaborone Resort & Casino?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Avani Gaborone Resort & Casino?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at Avani Gaborone Resort & Casino?
Yes, free parking is available to guests.
What are some restaurants close to Avani Gaborone Resort & Casino?
Conveniently located restaurants include Sanitas Restaurant, The Daily Grind, and Bull & Bush Pub.
Are there opportunities to exercise at Avani Gaborone Resort & Casino?
Yes, guests have access to a pool and a fitness centre during their stay.
Does Avani Gaborone Resort & Casino have an airport shuttle?
Yes, Avani Gaborone Resort & Casino offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Does Avani Gaborone Resort & Casino have airport transportation?
Yes, Avani Gaborone Resort & Casino offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Avani Gaborone Resort & Casino?
Yes, dry cleaning and laundry service are offered to guests.
Does Avani Gaborone Resort & Casino offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.