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EPIC SANA Luanda Hotel

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EPIC SANA Luanda Hotel
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238 Reviews from our TripAdvisor Community

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Showing 154: English reviews
Luanda, Angola
Reviewed 28 May 2015

The Five star hotel is mostly like by all visitors, The hotel location which is at the centre of the city and along the beach helps it be more popular. Not only that but also its like centre of trade where most of investors meet, Its neatness, service quality, staff hospitality and security is also an other very important elements...

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Helpful?
1Thank 02444
EPICSANALuanda, Gerente geral at EPIC SANA Luanda Hotel, responded to this review

Dear 02444, Greetings from EPIC SANA Luanda Hotel! Thank you for staying at our hotel for your business trip and for taking the time to share your experience with us. We are pleased to know that you enjoyed our location, quality of service as well as our room facilities. Your comfort and well-being is our utmost priority as we do...

Dubai, United Arab Emirates
Reviewed 21 May 2015 via mobile

Location could not be more central which means a lot less sitting in the nightmare traffic of Luanda. The room I was given was good size and had everything you need in a good business hotel. Breakfast in the main restaurant is OK but with a limited selection. Dinner was a totally different experience. The hotels Italian restaurant is fantastic....

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Thank rupesh h
EPICSANALuanda, Gerente geral at EPIC SANA Luanda Hotel, responded to this review

Dear Mr. Rupesh H, Thank you for choosing EPIC SANA Luanda for your business trip in Luanda and for taking the time to comment about your experience. We are pleased to know that you enjoyed the comfort and facilities of the room and the quality of the Italian food in the Vitruvio Restaurant. It is our utmost pleasure to make...

Abidjan, Cote d'Ivoire
Reviewed 20 May 2015

I enjoyed my stay at the Epic Sana Hotel in Luanda, where I was on business in May 2015. The staff were very friendly, and their meals were great. A number of hotel staff could speak English and this was very helpful as well.

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1Thank Fred K
EPICSANALuanda, Gerente geral at EPIC SANA Luanda Hotel, responded to this review

Dear Mr. Fred K, Thank you for choosing EPIC SANA Luanda Hotel for your business trip and for taking the time to comment about your experience with us. We are pleased to read your comments and to know that you have truly enjoyed your time at EPIC SANA Luanda, with the quality of service and food facilities we provide. It...

Reviewed 13 May 2015 via mobile

Nice comfortable rooms, but not worth the price. If I'm going to pay over $500 I'm expecting more than just a nice room. I'm also excepting exceptional service at the front desk and as well as great food which I didn't get. It seems to be the place to be seen but that's about all. After the first night I...

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Thank Russel P
EPICSANALuanda, Gerente at EPIC SANA Luanda Hotel, responded to this review

Dear Mr. Russel P, Thank you for taking the time to comment about your experience. We're glad you enjoyed the comfort and facilities of our room, nonetheless we regret to know that we have not met your expectations. After reading your opinion, we inform you that we have taken note of all your comments and will take the appropriate measures...

Arlington, Virginia
Reviewed 30 April 2015 via mobile

As others have explained, the Epic Sana is an expensive hotel in an expensive city. That said, it is an international standard business hotel with comfortable rooms with nice amenities. The gym had the same equipment as the Virgin Active Classic I was a member of in South Africa - in other words, top end. The pricing in the restaurants...

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Thank Eritay
EPICSANALuanda, Gerente geral at EPIC SANA Luanda Hotel, responded to this review

Dear Eritay, Thank you for choosing EPIC SANA Luanda for your business stay in Luanda. It is a pleasure to know that you enjoyed the comfort of our rooms and the amenities provided, the fitness facilities and equipment, as well as the quality of the food in our restaurants. Your comments are very important for us, as we are constantly...

Lisbon, Portugal
Reviewed 29 April 2015

The Sana sets a new standard for quality service in Luanda. You cannot find another hotel like this in this town. Building is great; incredible spa; a gym with the best treadmills money can buy (techno gym); good hotel restaurants. Now, the thing you cannot forget is that this is Luanda and or this kind of money you get much...

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Thank Jorge P
EPICSANALuanda, Gerente geral at EPIC SANA Luanda Hotel, responded to this review

Dear Mr. Jorge, Thank you for sharing your experience with us at EPIC SANA Luanda. It is a pleasure to read that you enjoyed your stay and that our facilities and service were up to your expectations. Your satisfaction and well-being is our utmost priority and we are proud to have achieved this with you. Thank you for your recommendation...

Zurich, Switzerland
Reviewed 12 April 2015

This Hotel offers you most of the amenities you would expect. Rooms are clean, had a King size bed which was comfortable. Good fast working internet. No business center though, if you need to print, you have to bring it to the front desk on a memory stick, and they will print it for you. Many staff has limited English...

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Thank DEN57
EPICSANALuanda, Gerente geral at EPIC SANA Luanda Hotel, responded to this review

Dear DEN57, Greetings from Luanda! Thank you for staying at EPIC SANA Luanda and for taking the time to comment about your stay. We are proud to know that you have enjoyed the comfort and cleanliness of our rooms, buffet breakfast and the service we have provided. Your comfort is our top priority and we do our very best to...

Nairobi, Kenya
Reviewed 30 March 2015

If you hve been to a five star hotel elsewhere you will not feel like you are in a five star facility. But by Angolan standards this is indeed a class above the rest, though you could easily stay at a cheaper hotel right across the street with almost similar or better standards. Be prepared to meet - more often...

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Thank KavLv
SANAHotels, Owner at EPIC SANA Luanda Hotel, responded to this review

Dear Mr. KavLv, Thank you for taking the time to comment about your experience at EPIC SANA Luanda Hotel. It is a pleasure to know that you enjoyed our food outlets offer and swimming pool area. We inform you that we have taken note of all your comments in regards to the areas of improvement and express our sincere apologies...

Bonn, Germany
Reviewed 17 March 2015

Me and my team we stayed at the hotel over 2 weeks. Before I go to my review I must say that my rating is not influenced by prices which are in general ridiculous in Luanda. According to the information of our local management this is the best hotel you can get in Luanda. Hotel is obviously mostly focused on...

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3Thank MilosMlady
SANAHotels, Owner at EPIC SANA Luanda Hotel, responded to this review

Dear MilosMlady, Greetings from Luanda! Thank you for choosing EPIC SANA Luanda for your business trip and for taking the time to comment about your experience with us. We are truly delighted for the recognition as the best hotel in Luanda. We strive to do our best to please all our Guests and to provide you with the comfort and...

Reviewed 7 March 2015

I am not going to complain about the price as Angola is an expensive place. Nor am I going to comment on it's 5 star rating in comparison with other 5 star hotels outside of Angola. What I will comment on is the speed of service and service levels in general. The front desk check in was extremely slow (20...

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Helpful?
Thank MattCapeTown31
SANAHotels, Owner at EPIC SANA Luanda Hotel, responded to this review

Dear MattCapeTown31, Thank you for sharing your opinion in regards to your stay at EPIC SANA Luanda. We are pleased to know that you have enjoyed the quality of the food in our restaurants. Nonetheless it is with great regret that we read your comments in relation to the service. We have taken note of your recommendations, rest assured we...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Spa
  • Breakfast included
About the property
  • Wheelchair Access
Food & drink at the hotel
Origami Restaurant & Terrace
Origami Restaurant & Terrace
Cuisines: European, Portuguese, Mediterranean
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Kitchenette
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Room Service
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Breakfast included
Official Description (provided by the hotel)
EPIC SANA Luanda Hotel offers 219 rooms and 19 suites. For business or extended stays, the hotel offers 50 SANA Residence one-bedroom and two-bedroom serviced apartments. Food and beverage facilities include 5 restaurants and 4 bars. An extended Wellness Club & Spa offers an array of facilities, including outdoor/ indoor swimming pools, Turkish bath, sauna, Jacuzzi, Vichy shower, spa treatments and massage service. The hotel meeting and conference centre has nine meeting rooms and boardrooms. ... more   less 

Additional Information about EPIC SANA Luanda Hotel

Address: Rua da Missao, Luanda, Angola
Region: Angola > Luanda Province > Luanda
Price Range: €420 - €573 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — EPIC SANA Luanda Hotel 5*
Number of rooms: 288
Reservation Options:
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Questions & Answers

Here's what travellers have asked, with answers from EPIC SANA Luanda Hotel staff and other travellers.
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Questions? Get answers from EPIC SANA Luanda Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Upper floor”
 of 5 bubbles PT_Tourist, 26 Aug 2016 | Read review
“Higher the better for a good view”
 of 5 bubbles P849LXrogerl, 30 Jun 2016 | Read review
“Get up high and face the ocean”
  • No no no....bad pillows!
 of 5 bubbles Rasdok, 25 Jun 2016 | Read review
“Sea view room”
 of 5 bubbles Diaarbid, 26 May 2016 | Read review
“Enjoy the pool service”
 of 5 bubbles psureshrao, 26 Apr 2016 | Read review
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