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The Kingdom at Victoria Falls

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1,006 Reviews from our TripAdvisor Community

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Showing 731: English reviews
Durban, South Africa
Reviewed 11 August 2015

We had a very pleasant stay at the Kingdom hotel. The staff were extremely helpful and friendly. Breakfast was well prepared and had plenty of variety. Our only complaint was the noise from the room above us. It sounded as if the occupants spent the night dragging the furniture across the floor.

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Helpful?
Thank AilsaLe
Derrick K, General Manager at The Kingdom at Victoria Falls, responded to this review

Dear Ailsa Le Thank you for taking the time to fill in our survey. The concern you make mentionof has been noted and they will be addressed accordingly. Your valuable feedback is appreciated. Kind regards Derrick Kung General Manager The Kingdom at Victoria Falls

Pretoria, South Africa
Reviewed 9 August 2015

My friend and I stayed at the Kingdom Hotel in Vic Falls from 29 to 31 July 2015. The hotel staff are very friendly. The room was very comfortable and provided us with all the amenities we required. The grounds are lovely, especially the pool area. The look-out point over the gorge and the Vic Falls is within walking distance...

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Helpful?
Thank Win_V2013
Derrick K, General Manager at The Kingdom at Victoria Falls, responded to this review

Dear Win_V2013 Thank you for rating us so highly! I am glad to note that you enjoyed your stay with us from the friendly hotel staff to the hotel landscape. I would be happy for your commendation to future guests. We certainly hope to host you again in the future. Regards Derrick Kung General Manager The Kingdom at Victoria Falls

Coleraine, United Kingdom
Reviewed 7 August 2015

Very close to Victoria Falls themselves and to the town centre. Lovely decor, comfortable and stylish rooms and excellent buffet at breakfast. The staff too are very attentive and helpful. Great pool area and surrounding landscaping make it a very relaxing place to spend a few days. It is also walking distance to other hotels and restaurants- the food prices...

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Helpful?
Thank Zotsha
Derrick K, General Manager at The Kingdom at Victoria Falls, responded to this review

Dear Zotsha Thank you for taking the time to post a review on TripApdvisor. I am glad that you found the centrality of the hotel convenient to you. It is also pleasing to note that the staff served you to your satisfaction. I am glad that you found the landscaping of the hotel pleasing. I acknowledge your comment regarding the...

Hong Kong
Reviewed 6 August 2015

The Hotel did really give you a Kingdom feel with the architecture of its entrance and setting - spacious, quiet, and roomy. Rooms could be reached by walking through their garden and pond with big fat ducks swimming around, which created a peaceful environment and relaxing atmosphere throughout the complex. Footpath at the back of the Hotel leading to part...

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Helpful?
Thank bkpkwok
Derrick K, General Manager at The Kingdom at Victoria Falls, responded to this review

Dear bkpwok Thank you for taking the time to post a review on The Kingdom at Victoria Falls. I am pleased to learn that you enjoyed your stay with us. From the location of the hotel, the nice comfortable rooms and the breakfast. I do hope to host you again in the near future. Regards Derrick Kung General Manager

Reviewed 5 August 2015

The hotel is fairly big and comfortable, with friendly staff. We spent 5 days there. our room was quite comfortable with a nice verandah overlooking the luscious gardens with small waterfalls. Quite large gardens with a bar and a pool. The staff is generally friendly and upon arrival we were warmly received with a welcome drink and warm hand and...

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Helpful?
Thank Donchandon
Derrick K, General Manager at The Kingdom at Victoria Falls, responded to this review

Dear Donchadon Thank you for taking the time to fill out our survey. Your comment on the dinner to be improved has been noted and Corrective action will be done soon. I do value your comments and it is through guests like you that we can continuously improve to our service delivery. Once again thank you for the constructive feedback....

New York City, New York
Reviewed 30 July 2015

We stayed here for 2 nights and for the rate that we paid for this hotel, it's actually has lower standard than other hotels that we've stayed in. The color theme of the hotel is kind of dark, therefore, everything seems older and dated. The 1st incident that we encountered right after we arrived that the airport was somehow our...

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Helpful?
Thank elainequang
Derrick K, General Manager at The Kingdom at Victoria Falls, responded to this review

Dear Elainequang Thank you for your response. I regret that you encountered some challenges during your arrival and stay that deprived you of a memorable stay with us.The issues you mentioned have been noted and I have discussed these matters with the relevant departments and the necessary corrective action will be made, as the satisfaction of our guests is of...

Arezzo, Italy
Reviewed 30 July 2015 via mobile

It is one of those big hotels which is very comfortable but lacks a bit in personality. Location is perfect, close to Victoria Falls town and within walking distance to the falls -there is a path at the back of the hotel that leads directly there. Room are spacious and clean, with room service twice a day. The only thing...

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Helpful?
Thank AChiara78
Derrick K, General Manager at The Kingdom at Victoria Falls, responded to this review

Dear A Chiara 78 Thank you for taking the time to post a review on The Kingdom at Victoria Falls. I am pleased to learn that you enjoyed your stay with us. From the location of the hotel, the nice and comfortable rooms. Your comment on mini bars in rooms has been noted and we are currently working on purchasing...

Christchurch, New Zealand
Reviewed 25 July 2015

We spent 2 nights here in July 2015. We enjoyed it even if it is a bit like Las Vegas grafted onto Zimbabwe. The location is perfect. The rooms and service very good. We ate several meals in the restaurant and were not disappointed with the quality or variety.

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1Thank JJ R
Derrick K, General Manager at The Kingdom at Victoria Falls, responded to this review

Dear JJ R Thank you for taking the time to post a review on The Kingdom at Victoria Falls. I am pleased to learn that you enjoyed your stay with us and you found the location perfect, rooms and service very good. I do hope to host you again in the near future. Regards Derrick Kung General Manager The Kingdom...

Glengarry, Australia
Reviewed 22 July 2015

Location - fantastic, easy walking distance to everything. Security - fantastic. Cleanliness - Perfect, (a fridge in the room would have been nice though). Reception Staff - Average. Didn't smile, tried to book us out twice 2 days early Food average - Don't eat the bacon cold and hard. Just stick to toast and freshly cooked eggs. Evening meal meat...

Review collected in partnership with this hotel
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Thank Lynn O
Derrick K, General Manager at The Kingdom at Victoria Falls, responded to this review

Dear Lynn O Thank you for posting a review on us. Your comments on challenges you encountered during your stay with us have been noted and I have discussed this matter with the relevant departments and the necessary corrective action will be made, as the satisfaction of our guests is of paramount importance to our business. Once again thank you...

Pretoria, South Africa
Reviewed 21 July 2015

This trip was to celebrate my wife’s birthday and was planned via a travel agent. The hotel service was good without being exceptional. For example we were not informed at check in that I have to open an account to sign for expenses on my room number. This I only found out after having had drinks at the pool bar...

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Helpful?
Thank JanWolmarans
Derrick K, General Manager at The Kingdom at Victoria Falls, responded to this review

Dear JanWolmarans Thank you for taking time to write a review on our hotel. I would like to express my sincere apologies for the service challenges you experienced during your stay at the hotel. I have taken note of the issues raised and implementation of corrective action has already begun to ensure that all concerns are addressed. We value your...

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Amenities

Highlights
  • Pool
  • Room Service
  • Bar/Lounge
  • Free Parking
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Spa
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Bar/Lounge
  • Restaurant
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Shuttle Bus Service
  • Free Parking
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Babysitting
  • Breakfast Available

Additional Information about The Kingdom at Victoria Falls

Address: 1 Mallet Drive, Victoria Falls, Zimbabwe
Region: Zimbabwe > Matabeleland North Province > Victoria Falls
Price Range: €160 - €223 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — The Kingdom at Victoria Falls 3*
Number of rooms: 294
Reservation Options:
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Also Known As:
The Kingdom At Victoria Falls Hotel Victoria Falls
Kingdom Hotel Zimbabwe
Kingdom Hotel Victoria Falls
Hotel Style:
#7 Business Hotel in Victoria Falls
#7 Spa Hotel in Victoria Falls
#9 Family Hotel in Victoria Falls
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Questions & Answers

Here's what travellers have asked, with answers from The Kingdom at Victoria Falls staff and other travellers.
25 questions
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Questions? Get answers from The Kingdom at Victoria Falls staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Try and avoid lake facing rooms as the frogs croak constantly”
 of 5 bubbles 98eddyb, 10 Jan 2017 | Read review
“close to the activities such as walk to the Falls, Helicopter Flights, Boat trip on the Zambezi and more”
  • monitor lizard
  • Kingfisher eating its catch
 of 5 bubbles BickSchwab, 7 Jan 2017 | Read review
“Rooms overlooking the pond and pool have a good view”
 of 5 bubbles tazc2015, 3 Jan 2017 | Read review
“Ask for a room nearer reception,if do not want bto walk miles otherwise the rooms far away are very quiet.”
 of 5 bubbles LINDASGM, 20 Dec 2016 | Read review
“The route to rooms can be a little confusing. Be prepared for a lot of walking in most cases.”
  • View from room 1103
 of 5 bubbles Caren-Louise, 10 Dec 2016 | Read review
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