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Traveller (858)
Room & Suite (184)
Dining (129)
Overview
  • Excellent59%
  • Very good35%
  • Average5%
  • Poor1%
  • Terrible0%
Travellers talk about
“palm restaurant”(56 reviews)
“new wing”(39 reviews)
“ra ikane”(23 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
4 Star Hotel
All hotel details
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Rooms
29 Apr30 Apr
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,299)
There are newer reviews for Ilala Lodge
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1,028 results
Traveller rating
637
335
48
8
0
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LanguageEnglish
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637
335
48
8
0
Show reviews that mention
All reviewspalm restaurantnew wingra ikanewalking distancevictoria falls hotelpost officelovely hotelthe ground floorclosest hoteltourist policemist risingminute walk to the fallssunset cruiseelephant walkbottled waterthatched roofwonderful stay
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281 - 285 of 1,028 reviews
Reviewed 18 October 2016

Only stayed one night , enroute to Zambia and it is only 5 minutes walk to the "Falls ". Our Agent described it as boutique, that may apply to new part, but we were in a ground floor room in original hotel. Would describe it...More

1  Thank David G
Response from MartinVaughan, General Manager at Ilala LodgeResponded 30 October 2016

Thank you for staying with us. Our room refurbishment is planned for January but your comments are noted.

Reviewed 15 October 2016 via mobile

Nice hotel. Beware extras as tours .. tourist traps .. too expensive and not worth it. Nothing special.. slooow service .. I booked for my 25 anniversary and not 1 nice detail.. (even though I told them!)

1  Thank mexican
Response from MartinVaughan, General Manager at Ilala LodgeResponded 30 October 2016

I am sorry we did not meet your expectations on your stay with us. Thank you for raising the concerns which have been noted.

Reviewed 14 October 2016 via mobile

What a wonderful experience at The Palm Restaurant - stellar service and fabulous food. Just what we needed; a break from dusty & hot coal mining- Thank-you! We shall be back. Sooner rather than later I hope 😆

Thank JoDuffin
Response from MartinVaughan, General Manager at Ilala LodgeResponded 30 October 2016

Glad we could make your experience wonderful and that you enjoyed your night out.

Reviewed 12 October 2016

My husband and I stayed here for two nights. It's a picturesque thatched roof hotel set in lovely surroundings where animals are often roaming freely in some parts of the grounds. Indeed, we were fortunate to see wart hogs chasing each other around the gardens,...More

2  Thank Nicola L
Response from MartinVaughan, General Manager at Ilala LodgeResponded 30 October 2016

Thank you for the review and comments. Glad you saw the warthogs and mongoose!

Reviewed 11 October 2016

An easy 15 minute walk to Victoria Falls main gate 5 minute walk to some local restaurants and small shops Very nice rooms, ours with a great patio... Baboons and warthogs to watch from there. Hotel warns you to keep patio doors closed and locked...More

1  Thank JD419
Response from MartinVaughan, General Manager at Ilala LodgeResponded 30 October 2016

Thank you for staying. Glad Peter's advice and suggestions made your stay more enjoyable.

View more reviews
About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Room Service
Free Parking
Restaurant
Free High Speed Internet (WiFi)
Bar/Lounge
Breakfast included
Hotel Amenities
Room Service
Free Parking
Airport Transportation
Breakfast included
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Multilingual Staff
Banquet Room
Breakfast Available
Room amenities
Air Conditioning
Minibar
Things to do
Pool
Restaurant
Bar/Lounge
Outdoor pool
Details
Price range
US$244 - US$474 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Spa Hotel in Victoria Falls
#7 Romantic Hotel in Victoria Falls
#7 Luxury Hotel in Victoria Falls
#7 Family Hotel in Victoria Falls
#9 Business Hotel in Victoria Falls
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$244 - US$474 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Spa Hotel in Victoria Falls
#7 Romantic Hotel in Victoria Falls
#7 Luxury Hotel in Victoria Falls
#7 Family Hotel in Victoria Falls
#9 Business Hotel in Victoria Falls
Room types
Suites, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (858)
Room & Suite (184)
Dining (129)
Pool & Beach (49)
Family and Play Areas (3)
Business Centre & Event Rooms (2)
Questions & Answers
Ask a question
loutsia
19 January 2018|
AnswerShow all 5 answers
Response from MartinVaughan | Property representative |
Depending on the time of year as Hwange can have some amazing sightings. Chobe does require a border crossing so I suggest you obtain a multiple entry Visa upon arrival. The Chobe day trips are the most popular safari from... More
0
Votes
loutsia
18 January 2018|
AnswerShow all 10 answers
Response from MartinVaughan | Property representative |
Hi, yes we can organise a Helicopter Flight for you. There are 2 options - 12min and a 25min. The longer option takes a flight into the National Parks and surrounds. The prices start from $150 with the longer option priced... More
0
Votes
Ian V
29 August 2017|
AnswerShow all 2 answers
Response from MartinVaughan | Property representative |
Hello Ian, Your agent should have organised an airport transfer as part of your package. I have emailed them to ensure that this has been done but normally this is the case. Look forward to welcoming you to Ilala Lodge.
1
Vote
Room Tips
"Get a room in the new wing. The ground floor was okay, first floor may be better!"
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"Higher floor to see the Falls spray."
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"The new wing is great, but a bit of a walk, and many rooms access by stairs only. If you arn't nimble..."
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"It was fairly quiet when we were there so noise wasnt an issue and Victoria itself was quiet place."
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