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29 Apr 30 Apr
1 room, 2 adults, 0 children12
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Certificate of Excellence
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TripAdvisor gives a Certificate of Excellence to accommodations, attractions and restaurants that consistently earn great reviews from travellers.
Only stayed one night , enroute to Zambia and it is only 5 minutes walk to the "Falls ". Our Agent described it as boutique, that may apply to new part, but we were in a ground floor room in original hotel. Would describe it...More
1 Thank David G
Response from MartinVaughan, General Manager at Ilala LodgeResponded 30 October 2016
Thank you for staying with us. Our room refurbishment is planned for January but your comments are noted.
Nice hotel. Beware extras as tours .. tourist traps .. too expensive and not worth it.
Nothing special.. slooow service .. I booked for my 25 anniversary and not 1 nice detail.. (even though I told them!)
1 Thank mexican
Response from MartinVaughan, General Manager at Ilala LodgeResponded 30 October 2016
I am sorry we did not meet your expectations on your stay with us. Thank you for raising the concerns which have been noted.
What a wonderful experience at The Palm Restaurant - stellar service and fabulous food. Just what we needed; a break from dusty & hot coal mining- Thank-you! We shall be back. Sooner rather than later I hope 😆
Thank JoDuffin
Response from MartinVaughan, General Manager at Ilala LodgeResponded 30 October 2016
Glad we could make your experience wonderful and that you enjoyed your night out.
My husband and I stayed here for two nights. It's a picturesque thatched roof hotel set in lovely surroundings where animals are often roaming freely in some parts of the grounds. Indeed, we were fortunate to see wart hogs chasing each other around the gardens,...More
2 Thank Nicola L
Response from MartinVaughan, General Manager at Ilala LodgeResponded 30 October 2016
Thank you for the review and comments. Glad you saw the warthogs and mongoose!
An easy 15 minute walk to Victoria Falls main gate
5 minute walk to some local restaurants and small shops
Very nice rooms, ours with a great patio... Baboons and warthogs to watch from there. Hotel warns you to keep patio doors closed and locked...More
1 Thank JD419
Response from MartinVaughan, General Manager at Ilala LodgeResponded 30 October 2016
Thank you for staying. Glad Peter's advice and suggestions made your stay more enjoyable.
Response from MartinVaughan | Property representative |
Depending on the time of year as Hwange can have some amazing sightings. Chobe does require a border crossing so I suggest you obtain a multiple entry Visa upon arrival. The Chobe day trips are the most popular safari from... More
Depending on the time of year as Hwange can have some amazing sightings. Chobe does require a border crossing so I suggest you obtain a multiple entry Visa upon arrival. The Chobe day trips are the most popular safari from Victoria Falls so I would suggest this one.
Response from MartinVaughan | Property representative |
Hi, yes we can organise a Helicopter Flight for you. There are 2 options - 12min and a 25min. The longer option takes a flight into the National Parks and surrounds. The prices start from $150 with the longer option priced... More
Hi, yes we can organise a Helicopter Flight for you. There are 2 options - 12min and a 25min. The longer option takes a flight into the National Parks and surrounds. The prices start from $150 with the longer option priced at $285.
Response from MartinVaughan | Property representative |
Hello Ian, Your agent should have organised an airport transfer as part of your package. I have emailed them to ensure that this has been done but normally this is the case. Look forward to welcoming you to Ilala Lodge.