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A'Zambezi River Lodge

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773 Reviews from our TripAdvisor Community

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Showing 616: English reviews
Tampa, Florida
Reviewed 11 January 2017

This hotel is very far away from the town so you have to eat and drink there. There is a shuttle to town but we did not use it. The hotel is being offered as 4 star but it is maybe a 3 start. The rooms are clean but worn down. The service is average. But the worst part is...

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Helpful?
1Thank Jose S
Sibongile2015, Guest Relations Manager at A'Zambezi River Lodge, responded to this review

A refreshing day to you Jose S Thank you for your much appreciated feedback as we await another chance to welcome you back. Kind regards Guest Relations Manager

singapore
Reviewed 6 January 2017

You cannot fault this lodge. Rooms are average size, modern, clean. Hotel and F & B staff are friendly and helpful and speak good english. Manage to see warthog, hippo, monkeys and mangoose on the lodge grounds. I had a medical issue while I was staying there, reception was so kind to point to me in the right direction. Telling...

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1Thank pioneertraveller
Sibongile2015, Guest Relations Manager at A'Zambezi River Lodge, responded to this review

A refreshing day to you pioneertraveller Many thanks for your positive review on Trip Advisor, we are pleased that you had a memorable stay at Azambezi River Lodge. We look forward to welcoming you back soon. Warm Regards Guest Relations Manager

Walnut Creek, CA
Reviewed 4 January 2017

We spent two nights here while exploring Victoria Falls. The grounds are lovely --and full of wild things --like Warthogs, hippos, etc. Staff were very very accommodating --and hard working. Food was very good and reasonably priced considering they have a "captive audience" . Lovely location along the Zambezi --like a park. Monkeys in the trees. One evening a huge...

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1Thank travelgal5050
Sibongile2015, Guest Relations Manager at A'Zambezi River Lodge, responded to this review

A refreshing day to you travelgal5050 Thank you for the kind words you have written to us on Trip Advisor. We are delighted that you found the Azambezi River Lodge as a lovely place to stay. We are only too happy to have been a part of your magical holiday and we will most certainly pass on your comments to...

Reviewed 1 January 2017 via mobile

I must say my lodge stay was awesome at this lodge. The place is beautiful,right on the Zambezi River with amazing views. A bit expensive, but well worth it. Best part though was the service. All the staff was on point. Not one issue. Definitely comes highly recommended👍🏽

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Thank Zimkitha G
Sibongile2015, Guest Relations Manager at A'Zambezi River Lodge, responded to this review

A refreshing day to you Zimkitha G Many thanks for the wonderful feedback regarding our hotel and staff, we greatly appreciate. We now await for another chance to welcome you back soon at the Azambezi River Lodge. Kind Regards

A TripAdvisor Member
2 reviews
Reviewed 31 December 2016 via mobile

This hotel has the most loving staff I have ever dealt with! I got sick from eating at another place and they were there at three in the morning with extra linens. The air conditioner was leaking and they fixed it within 20 minutes. The desk had friendly and helpful staff! I was feeding wild monkeys ( my mistake) and...

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Thank A TripAdvisor Member
Sibongile2015, Guest Relations Manager at A'Zambezi River Lodge, responded to this review

A refreshing day to you We are so delighted to hear that you enjoyed your stay with us. We look forward to hosting you again soon. Kind Regards Guest Relations Manager

Beauvais, France
Reviewed 28 December 2016

We spent a single night at the conclusion of an overland tour across Botswana from Windhoek. The setting on the banks of the river is truly magical - even it is a little alarming to see the signs "beware of crocodiles" a mere 100 metres from the restaurant! The only complaint we have is that the restaurant service for a...

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1Thank WorldwideAtraveller
Sibongile2015, Guest Relations Manager at A'Zambezi River Lodge, responded to this review

A refreshing day to you WorldAtraveller Many thanks for your feedback as we await for another chance to welcome you back soon at the Azambezi River Lodge Kind Regards Guest Relations Manager

Reviewed 26 December 2016 via mobile

A lovely child friendly environment .....Had a great experience at A'zambezi lodge as a family. Our children were entertained and roamed freely .Rooms are clean and room service is very responsive to your needs.

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Thank Munyaradzi K
Sibongile2015, Guest Relations Manager at A'Zambezi River Lodge, responded to this review

A refreshing day to you Munyaradzi K Many thanks for your positive review on Trip Advisor, we are pleased that you had a great experience at Azambezi River Lodge We look forward to welcoming you back soon. Warm Regards Guest Relations Manager

Darwin, Australia
Reviewed 20 December 2016

This Lodge exudes friendliness from gardeners, restaurant staff and administrators. It is right on the river with regular complimentary shuttle bus to town and the rainforest...ie The Falls. Nothing is too much trouble. Rooms are comfortable...with a wonderful deep bath to enjoy after a days activities. Excellent entertainment in the open area at dinner with traditional dancers..-all in a relaxed...

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1Thank Elizabeth B
Sibongile2015, Guest Relations Manager at A'Zambezi River Lodge, responded to this review

A refreshing day to you Elizabeth B Many thanks for your positive review on Trip Advisor, we are pleased that you had a memorable stay with us at Azambezi River Lodge. We look forward to welcoming you back soon. Warm Regards Guest Relations Manager

Edinburgh, United Kingdom
Reviewed 19 December 2016

The staff were very friendly and efficient. The location was stunning, right by the river (as you'd expect and a little out of town). I feel the entire experience was let down by just how much money was charged. Even in the off season, the rooms were really overpriced. The biggest let-down was the value for money on the food....

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Thank mrshayden46
Sibongile2015, Guest Relations Manager at A'Zambezi River Lodge, responded to this review

A refreshing day to you mrshayden46 Thank you for choosing to stay at the Azambezi River Lodge and taking your time to give us feedback we so much appreciate. We look forward to seeing you soon. Kind Regards Guest Relations Manager

United Kingdom
Reviewed 10 December 2016 via mobile

I fail to understand negative reviews for this lodge. It has it all! Friendliest staff, gorgeous food (Thanks Knowledge!) Mary, Robert and Christopher were great. Room spotless thanks to Flower. Wish we had more than a week but we will be back!

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1Thank Newlywed_ndebele
Sibongile2015, Guest Relations Manager at A'Zambezi River Lodge, responded to this review

A refreshing day to you Newlywed_ndebele Very warm greetings from Victoria Falls. Thank you for your review on Tripadvisor. We were honoured to have you as our guest. We are pleased that you enjoyed your stay with us and that we met you needs. Thank you for making the Azambezi River Lodge your hotel of choice in Victoria Falls. We...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Business Centre with Internet Access
  • Banquet Room
  • Conference Facilities
  • Babysitting
  • Breakfast Available
Official Description (provided by the hotel)
A'Zambezi River Lodge, is a recently refurbished 4 star Hotel situated on the banks of the mighty Zambezi River, 5km upstream from the magnificent Victoria Falls. ... more   less 

Additional Information about A'Zambezi River Lodge

Address: 308 Parkway Drive | P O Box 150, Victoria Falls, Zimbabwe
Region: Zimbabwe > Matabeleland North Province > Victoria Falls
Price Range: €139 - €264 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — A'Zambezi River Lodge 4*
Number of rooms: 87
Reservation Options:
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Also Known As:
a`Zambezi River Hotel Victoria Falls
Mercure Victoria Falls
Hotel Style:
#7 Family Hotel in Victoria Falls
#8 Business Hotel in Victoria Falls
#8 Romantic Hotel in Victoria Falls
#11 Luxury Hotel in Victoria Falls
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Questions & Answers

Here's what travellers have asked, with answers from A'Zambezi River Lodge staff and other travellers.
16 questions
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Questions? Get answers from A'Zambezi River Lodge staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“There are garden and river views. Recommend river view rooms.”
 of 5 bubbles bkpark0617, 24 Feb 2017 | Read review
“Be sure to tip....the workers seem to expect some. However they are nice none the less”
 of 5 bubbles , 12 Jan 2017 | Read review
“Asked for 2nd floor, quieter, better view of the river and private balcony.”
  • Mangoose on the lodge grounds
 of 5 bubbles pioneertraveller, 5 Jan 2017 | Read review
“Some rooms overlook the lawn area and towards the pool/river.”
 of 5 bubbles travelgal5050, 4 Jan 2017 | Read review
“We had a garden-facing room but probably nicer to pay slightly more to get a River-view room”
 of 5 bubbles WorldwideAtraveller, 28 Dec 2016 | Read review
5 of 5