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Rainbow Hotel Victoria Falls

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Rainbow Hotel Victoria Falls
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475 Reviews from our TripAdvisor Community

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Showing 329: English reviews
Melbourne, Australia
Reviewed 7 October 2016

This is the second time I have been farmed off to another hotel in Victoria Falls by this hotel despite having booked two weeks prior and having received confirmation of the booking. Reservation Staff advised me that they never refuse a booking even if the hotel is fully booked. On check in your told you have been upgraded and or...

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Helpful?
3Thank Anne T
La
Reviewed 1 October 2016

Missing shower curtain, mouldy walls, torn netting, etc. A la carte dinner was poorly cooked, but service was good. It; There seems little point in providing feed back when the stock response is "Refreshing day to you xxx, your concerns have been noted...". Fixing the problems may be a better approach.

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3Thank glajones
rainbowhotelvicfalls, Guest Relations Manager at Rainbow Hotel Victoria Falls, responded to this review

Refreshing day glajones Thank you so much for your valuable feedback which, as management, we value so much. We have noted all your concerns and we are working on improving them as we hope to see you again at Vic Falls Rainbow Hotel. Regards Guest Relations Manager

Narre Warren, Australia
Reviewed 30 September 2016

3 nights booked & paid - I produced all receipts & proof that I had paid & 3 different staff members took copies of these documents. On our 3rd day after being out sight seeing all day, arrive back at the hotel exhausted & looking forward to kicking back & relaxing in our room to find we had been LOCKED...

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2Thank AlsMissus
rainbowhotelvicfalls, Guest Relations Manager at Rainbow Hotel Victoria Falls, responded to this review

A refreshing day to you AlsMissus We appreciate your valuable feedback regarding your stay at the Victoria Falls Rainbow Hotel. We have taken note of all the issues highlighted which will help us improve and avoid recurrence in future. Thank you so much for choosing to stay at the Victoria Falls Rainbow Hotel and we hope that you will be...

Johannesburg, South Africa
Reviewed 26 September 2016

The hotel has known better days and needs some upgrading but generally it is good value for money provided you are not paying the full price. Spacious rooms and clean with modern A/C but bathrooms urgently need an upgrade. Staff is very friendly and helpful but not always efficient. Small but pleasant pool with bar but no towels. Location is...

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1Thank Maria K
Johannesburg, South Africa
Reviewed 23 September 2016 via mobile

Spent four nights at Rainbow. Check in process was quick and we receive an welcome drink. We booked a room for 3 both got only a double bed. After complaining, they said they would put a mattress on the floor without any net protection. After complaining a lot and a lot of time spent, they decided to place a bed...

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1Thank edubimonte
rainbowhotelvicfalls, Guest Relations Manager at Rainbow Hotel Victoria Falls, responded to this review

Refreshing day edubimonte Thank you so much for your valuable feedback which, as management, we value so much. We have noted all your concerns and we are working on improving them as we hope to see you again at Vic Falls Rainbow. Regards Guest Relations Manager

Florence, Italy
Reviewed 22 September 2016

The rooms are quite nice and spacious but the bathrooms definitely need to be redone. Clean sheets but very lousy towels. On the positive side there is a very nice pool and the staff are super friendly.

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1Thank 58renate
rainbowhotelvicfalls, Guest Relations Manager at Rainbow Hotel Victoria Falls, responded to this review

Refreshing day 58renate Thank you so much for your valuable feedback ,we value so much. We have taken note of all your concerns and we are working on improving them as we hope to see you again soon at Vic Falls Rainbow Hotel. Regards Guest Relations Manager

Brisbane, Australia
Reviewed 21 September 2016

My wife & I stayed here for 2 nights in early September and were pleasantly surprised by the size and layout of the hotel. The staff were very friendly and helpful. The rooms were fairly large, very clean and comfortable. Although the hotel is not in the town centre, it is only a short 10 min walk from main shopping...

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Helpful?
Thank MIKEndSUE
rainbowhotelvicfalls, Guest Relations Manager at Rainbow Hotel Victoria Falls, responded to this review

A refreshing day to you MIKEndSUE Many thanks for your feedback as we await for another chance to welcome you back at the Victoria Falls Rainbow Hotel. Regards Guest Relations Manager

Tucson, Arizona
Reviewed 20 September 2016 via mobile

I booked this hotel last minute and was skeptical because some of the reviews weren't the best. I went there with not very high expectations. I was wonderfully surprised! All the staff are friendly, courteous and smile and greet you. The food was delicious ! Location is ideal. The hotel is a short walk to town and also in walking...

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1Thank RuMoyo
rainbowhotelvicfalls, Guest Relations Manager at Rainbow Hotel Victoria Falls, responded to this review

Refreshing day to you RuMoyo Thank you for choosing to stay at the Rainbow Hotel and taking your time to give us feedback we so much appreciate. We are glad that you enjoyed your stay with us as we hope to welcome you back in the near future. Looking forward to seeing you soon. Regards Guest Relations Manager

Mannheim, Germany
Reviewed 18 September 2016

We stayed here for 2 nights and did not expect much but this was a full hotel with nice pool and even a pool bar. Reception staff was so-so but otherwise all was good. Breakfast, I had to ask for muesli on both mornings but got it (the rest was not very veg friendly). Town is close by and the...

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Helpful?
Thank Matilda F
rainbowhotelvicfalls, Guest Relations Manager at Rainbow Hotel Victoria Falls, responded to this review

Refreshing day to you Matilda F Thank you for choosing to stay at the Rainbow Hotel and taking your time to give us feedback we so much appreciate. We are glad that we exceeded your expectations in our refreshing hotel and we look forward to seeing you soon. Regards Guest Relations Manager

Pittsburgh, Pennsylvania
Reviewed 16 September 2016 via mobile

My cousin and I stayed at Rainbow Hotel Victoria Falls for 3 nights. We were warmly greeted and our room was ready when we arrived. We were shown to our room, which was through the pleasant pool and garden area. The room was a comfortable size and had an extra chair and side table. The balcony was at ground level...

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Thank hannahbanana1186

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Amenities

Highlights
  • Pool
  • Restaurant
  • Bar/Lounge
  • Free Parking
  • Room Service
  • Free High Speed Internet ( WiFi )
About the property
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Shuttle Bus Service
  • Free Parking
  • Airport Transportation
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Room Service
  • Dry Cleaning
  • Babysitting
Official Description (provided by the hotel)
A unique property of Moorish architecture conveniently located near town and 2km from the Victoria Falls. The Victoria Falls Rainbow Hotel offers a spectacular view of the rumbling mist, mosi-oa-tunya, meaning "the smoke that thunders". Enjoy a cocktail at the only Swim and Sip bar in town and efficient and friendly service. ... more   less 

Additional Information about Rainbow Hotel Victoria Falls

Address: 278 Parkway Drive | Selous Crescent, Victoria Falls, Zimbabwe
Region: Zimbabwe > Matabeleland North Province > Victoria Falls
Price Range: €92 - €222 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Rainbow Hotel Victoria Falls 3*
Number of rooms: 85
Reservation Options:
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Also Known As:
Mercure Victoria Falls
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Questions & Answers

Here's what travellers have asked, with answers from Rainbow Hotel Victoria Falls staff and other travellers.
13 questions
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Questions? Get answers from Rainbow Hotel Victoria Falls staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We requested room in the outer extension of the hotel away from the pool much quiter and more private”
kevinn390, 22 Apr 2017 | Read review
“Rooms at the detached building are quieter.”
Jaya99_M, 11 Apr 2017 | Read review
“Rooms at the ground floor are cool. The cool breezes gives comfort.”
ericmA7556MI, 1 Apr 2017 | Read review
“Rooms on the southern side queit and all have mosquito nets for your sound peaceful sleep.”
ponisow, 16 Mar 2017 | Read review
“Ask for a fridge”
sony1955, 22 Feb 2017 | Read review
5 of 5