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Rainbow Hotel Victoria Falls

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Rainbow Hotel Victoria Falls
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469 Reviews from our TripAdvisor Community

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Showing 324: English reviews
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Oslo, Norway
Reviewed 2 days ago NEWvia mobile

The staff is great, always smiling, always helpful. The food was good, I got to try impala and crocodile for dinner my first night, there's a bonus. The bed was comfortable, except for the pillows which where way too puffed up and wouldn't shape themselves at all so my head was really high up and uncomfortable. I ended up not...

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Helpful?
Thank Bakoyma
Reviewed 6 days ago NEWvia mobile

Room condition was good. But the staff attitude was so bad like amateur. We had dinner here, one staff was confused of our menu. In addition, T-bone steak which I ordered was very bad. Don't eat meals here.

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Thank 명화 한
rainbowhotelvicfalls, Guest Relations Manager at Rainbow Hotel Victoria Falls, responded to this review

Refreshing day to you We appreciate your feedback which the hotel has seriously taken note of. All issues raised are being rectified to improve service at the hotel. We hope you will consider staying and dining with us again in future. Regards Guest Relations Manager

Mutare, Zimbabwe
Reviewed 2 weeks ago

Charming hotel with architectural designed building which gives that rich, expensive princess feel especially as you move around the gardens. Talk of the scenetic view on top of the hotel roof, as you view the illuminated water sprays of the majestic Victoria Falls at night. God's wonder fully revealed at night. Transport next to nothing just within the hotel there...

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Thank Poniso W
rainbowhotelvicfalls, Guest Relations Manager at Rainbow Hotel Victoria Falls, responded to this review

A refreshing day to you Poniso W Many thanks for your feedback as we await for another chance to welcome you back at the Victoria Falls Rainbow Hotel. Regards Guest Relations Manager

Reviewed 22 February 2017

The hotel is old but the rooms are big and the bathroom have been updated, we had to change rooms as the balcony door couldn't be locked and being on the ground floor was a worry, our new room even had a fridge. Staff were very friendly and they service the rooms every day. Restaurant food was disappointing so we...

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Helpful?
Thank Frank A
rainbowhotelvicfalls, Guest Relations Manager at Rainbow Hotel Victoria Falls, responded to this review

Refreshing day to you Frank A Thank you for taking your time to give us your most valued feedback. We have taken note of the issue highlighted which we are looking into. We look forward to hosting you again soon. Regards Guest Relations Manager

Madrid, Spain
Reviewed 20 February 2017

We have a really terrible experience in this hotel. We book two rooms trought a booking platform, and even though they had charged us the money at the time of the booking, when we arrived there they told us they did bot have a room for us, and they wanted to send us to another hotel several kilometers away from...

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Helpful?
Thank alarconpareja
rainbowhotelvicfalls, Guest Relations Manager at Rainbow Hotel Victoria Falls, responded to this review

Refreshing day to you alarconpareja We appreciate your valuable feedback regarding your experience with us, we have taken note as we rely on guest feedback to determine both the positive and negative aspects of our hotel and to improve wherever possible. We are attending to the issues raised to avoid recurrence. Thank you so much for choosing to stay at...

Sydney, Australia
Reviewed 6 February 2017

I stayed in this hotel as part of a Nomad trip. The staff were very friendly and helpful. My room was clean and in good condition, though others on my tour has problems with mould and broken items. I don't believe this is value for money (paid US$130/night) but there aren't too many great options around this area. I would...

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Thank tamimiller
rainbowhotelvicfalls, Guest Relations Manager at Rainbow Hotel Victoria Falls, responded to this review

Refreshing day tamimiller Thank you so much for your valuable feedback which we value so much. We are attending to the issues raised to avoid recurrence. Thank you for staying with us. Regards Guest Relations Manager

Bulawayo
Reviewed 3 February 2017

All the fond memories that i had of my last stay at this hotel back in December 2011 were all wiped out when a botched booking by the staff on duty on the 31st December 2016 had me ushering in the New Year on the road while searching for an alternative room to house my young sisters after one of...

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1Thank Nkosilathi T
rainbowhotelvicfalls, Guest Relations Manager at Rainbow Hotel Victoria Falls, responded to this review

Refreshing day to you Nkosilathi T We appreciate your valuable feedback regarding your stay with us during the festive season. We have taken note of all the issues highlighted as we rely on guest feedback to determine both the positive and negative aspects of our hotel and to improve wherever possible. We are attending to the issues raised to avoid...

San Francisco, California
Reviewed 29 January 2017 via mobile

Like my post states, the property could use a face lift. The rooms are solid though and the AC worked great. Wifi worked well and the staff were incredibly kind. All tours and anything else you might need can be booked at the hotel. We didn't eat at the restaurant (especially since breakfast is $15 per person...whaaaat?!) so I can't...

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Helpful?
Thank Tom H
rainbowhotelvicfalls, Guest Relations Manager at Rainbow Hotel Victoria Falls, responded to this review

A refreshing day to you Tom H Many thanks for your feedback as we await for another chance to welcome you back at the Rainbow Hotel Victoria Falls Regards Guest Relations Manager

Victoria Falls, Zimbabwe
Reviewed 28 January 2017

Had a dinner with friends that's December we enjoyed our meals had access to WiFi very convenient as festival season it was well decorated very colourful The staff was very professional ever available through out our dinner time

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Thank Leana M
rainbowhotelvicfalls, Guest Relations Manager at Rainbow Hotel Victoria Falls, responded to this review

Refreshing day to you Leana M Thank you for choosing to stay at the Rainbow Hotel and taking your time to give us feedback we so much appreciate. We are glad that you enjoyed your stay during the festive season, we look forward to seeing you soon. Regards Guest Relations Manager

Reading, United Kingdom
Reviewed 20 January 2017

Hotel is in dire need of investment. Room, towels and bed linen were dirty. Breakfast had very little food left when I went (1 hour before breakfast ended) and of the food that was left it was pretty horrible, as was the food I had at the restaurant for lunch. Do not bother going to this hotel, there will be...

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1Thank Djveary
rainbowhotelvicfalls, Guest Relations Manager at Rainbow Hotel Victoria Falls, responded to this review

Refreshing day to you Djveary Thank you for the valuable feedback on issues that need our attention, some of which is work in progress. We assure you that next time you come and stay with us the hotel will have greatly improved. We look forward to hosting you again, in an improved product! Regards Guest Relations Manager

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Amenities

Highlights
  • Pool
  • Restaurant
  • Bar/Lounge
  • Free Parking
  • Room Service
  • Free High Speed Internet ( WiFi )
About the property
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Shuttle Bus Service
  • Free Parking
  • Airport Transportation
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Room Service
  • Dry Cleaning
  • Babysitting
Official Description (provided by the hotel)
A unique property of Moorish architecture conveniently located near town and 2km from the Victoria Falls. The Victoria Falls Rainbow Hotel offers a spectacular view of the rumbling mist, mosi-oa-tunya, meaning "the smoke that thunders". Enjoy a cocktail at the only Swim and Sip bar in town and efficient and friendly service. ... more   less 

Additional Information about Rainbow Hotel Victoria Falls

Address: 278 Parkway Drive | Selous Crescent, Victoria Falls, Zimbabwe
Region: Zimbabwe > Matabeleland North Province > Victoria Falls
Price Range: €89 - €218 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Rainbow Hotel Victoria Falls 3*
Number of rooms: 85
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Also Known As:
Mercure Victoria Falls
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Questions & Answers

Here's what travellers have asked, with answers from Rainbow Hotel Victoria Falls staff and other travellers.
11 questions
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Questions? Get answers from Rainbow Hotel Victoria Falls staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms on the southern side queit and all have mosquito nets for your sound peaceful sleep.”
 of 5 bubbles ponisow, 16 Mar 2017 | Read review
“Ask for a fridge”
 of 5 bubbles sony1955, 22 Feb 2017 | Read review
“Don't bother - go to different hotel”
 of 5 bubbles Djveary, 20 Jan 2017 | Read review
“Close to reception as some of the rooms are a couple of minutes walk”
 of 5 bubbles dvinemsi, 17 Dec 2016 | Read review
“Try a newer hotel.”
 of 5 bubbles splitm, 29 Nov 2016 | Read review
5 of 5