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Elephant Hills Resort

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Elephant Hills Resort
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482 Reviews from our TripAdvisor Community

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Showing 425: English reviews
Reviewed yesterday NEWvia mobile

I didn't sleep a wink on the first night thanks to the mosquitoes. They were the type that was immune to the insect repellent provided by the hotel as well as the brand that is brought with me. I decided to up the ante by asking the hotel for bug spray. I went through the hotel literature in the room...

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Thank Dzashe
Johannesburg, South Africa
Reviewed 2 days ago NEW

The hotel is beautiful, with very well maintained grounds and an amazing pool area. The view from my room was absolutely gorgeous. There is so much to do in and around the hotel, the staff is knowledgeable and are willing to assist with any questions you may have. More than anything though, I appreciated the hospitality of the staff, they...

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Thank BasaniSaniSan
Harare
Reviewed 3 days ago NEW

My room was just heaven on earth. The service was excellent and room service responded to all my orders in a jiffy. I look forward to visiting the place again soon. My best experience was seating by the poolside speaking to other guests.

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Thank honestmasiya
Abbotsford, Canada
Reviewed 1 week ago

Lovely grounds at this hotel and very attentive staff. Food was delicious. Close to the attractions we were there to see. We heard it was being updated so should be amazing when rents are complete. Probably the fanciest hotel we stayed in while touring Africa, however we loved roughing it at the game reserves also. We felt more pampered here,...

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Helpful?
Thank AP T
NKO M, Manager at Elephant Hills Resort, responded to this review

Dear AP T Thank you for sharing the review of your stay with us. We are pleased that you had a great experience during your stay. Thank you again for your positive feedback regarding our staff, food and the environment this serves as a motivation to continue delivering good service to our valuable guests. We look forward to hosting you...

Masvingo, Zimbabwe
Reviewed 2 weeks ago

The conference rooms at the Hotel which include kalundu and Kalala are magnificent. The Accommodation rooms are very good in design & decorations with comfortable furniture and air conditioners which complement the coolness of thatch roofs of the whole massive Hotel complex. The banqueting staff are so helpful, friendly and professional in their approach. The location of the resort away...

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Helpful?
Thank dnjerere
NKO M, Manager at Elephant Hills Resort, responded to this review

Dear dnjerere Thank you for sharing the review of your stay with us. We are delighted that you had a great experience during your stay. Thank you again for your positive feedback regarding our banqueting staff, conference rooms, hotel rooms and food.This serves as a motivation to continue delivering good service to our valuable guests. We look forward to hosting...

Harare, Zimbabwe
Reviewed 3 weeks ago

I enjoyed my stay more than everything else, the environment was just wonderful, your staff was welcoming, the facilities were excellent, the food was of high quality may be you may need to add on a little of game meals. Thank you for your hospitality please maintain the your standards.

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Thank L1757HHjonathank
NKO M, Manager at Elephant Hills Resort, responded to this review

Dear L1757HHjonathank Thank you for the review of your stay with us. We are delighted to know that our staff, facilities and food met your satisfaction.Your observations and comment have been noted and do direct us to an opportunity for improvement. We are pleased to share that the game meat has since been added to our buffet menu and we...

Sandton, South Africa
Reviewed 3 weeks ago via mobile

I visited the resort 14 months ago and would not have returned if it wasn't for the fact that I was invited to a conference. The resort has been ungraded since my last visit. Been repainted and a lot more clean. It remains a rustic hotel. If you are expecting 5 star big city luxury, it isn't the right hotel....

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Thank Gr1970Gr
NKO M, Manager at Elephant Hills Resort, responded to this review

Dear Gr1970Gr Thank you for reviewing your stay with us.We are pleased to know that our facilities met your expectations.We are happy to let you know that we are still working hard to refurbish the rooms and facilities among other improvement projects and look forward to refreshing and updating the resort until all set standards and goals have been achieved....

Boksburg, South Africa
Reviewed 3 weeks ago

I would like to that all the stuff at Elephant Hills Resort. Their service is good and excellent, the stuff is kind and very knowledgeable and helpful around the area. The room service was good and superior, their hospitality was great and I loved everything about the place. The food was delicious and tasty made with love, I enjoyed my...

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Helpful?
Thank LeratoMathebula
NKO M, Manager at Elephant Hills Resort, responded to this review

Dear LeratoMathebula Thank you for the review of your stay with us. We are delighted to know that our staff delivered excellent service and were hospitable to you. Thank you again for the positive feedback concerning your meal experience especially during breakfast. We look forward to hosting you in the near future. Regards NKO M

Harare, Zimbabwe
Reviewed 3 weeks ago

This resort is a beautiful place to stay. Staff were very polite and helpful. Only problem is the mosquitos, please do not leave your repellant and take your anti-malarials. Otherwise great resort, great stay!!

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Helpful?
Thank estherd178
NKO M, Manager at Elephant Hills Resort, responded to this review

Dear estherd178 Thank you for the review of your stay with us. We are pleased to know that our staff met your expectations and you enjoyed your stay with us. However we receive with regret your comments regarding mosquitoes. Please accept our apology for the inconvenience caused during your stay with us.We can however assure you that corrective measures have...

Kariba, Zimbabwe
Reviewed 4 November 2016

Situated a few Kilometres from the busy town centre, this resort facility is all in one from relaxing to business. Rooms and conference facilities are well furnished and air-conditioned. Service is par excellence. A place to be!

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Helpful?
Thank Innocent K
NKO M, Manager at Elephant Hills Resort, responded to this review

Dear Innocent K Thank you for reviewing your stay with us .We are so glad you enjoyed your stay with us at the Elephant Hills Resort, and really appreciate your wonderful feedback! We look forward to hosting you in the near future. Regards NKO M

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Amenities

Highlights
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Room Service
  • Restaurant
  • Free Parking
  • Bar/Lounge
  • Free Breakfast
  • Free High Speed Internet ( WiFi )
  • Spa
About the property
  • Wheelchair Access
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Golf course
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Free Parking
  • Shuttle Bus Service
  • Free Breakfast
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Multilingual Staff
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
This majestic hotel, aptly named after the gentle giant of the bush (the elephant) merges seamlessly into its natural environment. Elephant Hills Resort has 276 rooms ranging from the impressive presidential suite to cool and spacious standard rooms. All rooms are ethnically decorated creating a combination of African ambiance with comfort and elegance. Each bedroom has modern amenities including air-conditioning, digital satellite television, bar fridge and en-suite bathroom. ... more   less 

Additional Information about Elephant Hills Resort

Address: 300 Park Way Drive, Victoria Falls, Zimbabwe
Region: Zimbabwe > Matabeleland North Province > Victoria Falls
Price Range: €127 - €280 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Elephant Hills Resort 4*
Number of rooms: 276
Reservation Options:
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Also Known As:
Elephant Hills Hotel
Elephant Hills Victoria Falls
Hotel Style:
#6 Business Hotel in Victoria Falls
#6 Spa Hotel in Victoria Falls
#9 Luxury Hotel in Victoria Falls
#9 Romantic Hotel in Victoria Falls
#10 Family Hotel in Victoria Falls
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Questions & Answers

Here's what travellers have asked, with answers from Elephant Hills Resort staff and other travellers.
13 questions
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Washington DC, District of Columbia
29 days ago
Beijing, Beijing, China
over a year ago
Monrovia, Liberia

See all questions (13)

Questions? Get answers from Elephant Hills Resort staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms overlooking the back yard are too nice”
 of 5 bubbles honestmasiya, 7 Dec 2016 | Read review
“Our view was of the grounds, with the Zambia river in the background. Saw lots of wildlife from our veranda.”
 of 5 bubbles APT668, 28 Nov 2016 | Read review
“rooms with wondows facing the zambezi river and the mosi-ua-tunya falls, for exciting views”
 of 5 bubbles dnjerere, 23 Nov 2016 | Read review
“Maybe you need to add a few movie and sports channels on your television sets.”
 of 5 bubbles L1757HHjonathank, 18 Nov 2016 | Read review
“Always close your sliding door, the monkeys like to pay a visit unexpected.”
 of 5 bubbles LeratoMathebula, 15 Nov 2016 | Read review
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