Overall l do recommend, linen and room were clean. Downside is ordered room service breakfast and had to go down everyday to remind them 30 minutes past requested time and no phones in the room so that’s was the only downside but the rest was good.
Excellent service, helpful staff, I found the service from Kingdom and other members that worked during my staff of an excellent nature, I will not hesitate to stay there again. Thank you for a memorable stay
This hotel is extremely clean new renovated , it’s in middle of the city all do you will need a car or transport as Harare is not to much walking city. Am but but its very safe. Only minus is lack of good after 10am
Wonderful hotel, I like the blue light during the nights. Hotel located right in town making it easy to move around. The rooms are clean though the fan was not fast enough to cool the room. It was warm.
The service officered was not proportional to the money charged i felt there was need for more, like bed and breakfast no just bedding. However the internet was spot on it was amazing the connectivity and speed was good
Stayed for two weeks in November 2019. Hotel staff very friendly, The rooms are regularly cleaned and air conditioned. Only downside is the location which is very near the main highway and attracts quite some noise especially in the wee hours of the morning.
had a good stay and the employees were so kind and helpful during my stay, the cleanliness was on point, service was so good, i suggest an improvement in the breakfast menu.and as well increase television channels, overall i had a wonderful stay and will always do N1 every time im in harare.
rooms are fantastic but the working table and stools are so un matched making it difficult to work on the computer. the table is somewhat higher than normal Breakfast has just two options and makes it uninviting for guest staying longer i.e. 10 days. Kindly broaden what should be available for breakfast. consistent with other places try to include a better lobby where consultants can sit and meet as a team. the benches at the reception can be replaced with reasonable furniture not benches.
Excellent value, great service. My new favorite in Harare! Rooms are simple, clean and comfortable. Breakfast was priced well and staff were very efficient, courteous and friendly. Location is close to restaurants .
Great customer service,enjoyed our short stay the room was fabulous and very comfortable yet sooo affordable.my kids loved the bathroom setup and the hot shower ofcourse big thumbs up to the whole team.