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The hotel offers large comfortable rooms which are very clean. This time I did not have breakfast but the food I ordered for dinner through room service was pathetic. The noise coming from the road and petrol station in unbearable in the morning.
Our check inn was instant welcoming reservations as well as the checkout
We really had nice time the rooms excellent very tidy well airconditioned , wifi efficient in the rooms at the main area even at the pool
All the meals were superb nothing to...More
Thank Leana M
Response from Trey Z, Sales Manager at Holiday Inn HarareResponded 18 December 2017
Thank you for the feedback and we are happy that the hotel met all your expectations.
at Holiday Inn we take pride if offering quality products and world class service to make your stay as memorable and as comfortable as you would like...More
There are very hotels to choose from in Harare. The city is crumbling, especially the roads. Well, something similar has happened with the hotels. The Holiday Inn barely meets the standard of on international hotel but it is an adequate African hotel. Breakfast was good...More
I spent 5 nights whilst on business. The hotel remains a favourite for me due to its proximity to the CBD and other amenities. A good meeting point convenient to friends & family. There standards remain equally high and staff provide good service
Had a change of plans, so needed to check in for a night. Check in service was not so quick, the check out was even worse, took a long time with a lot of discussions and interruptions with staff and other clients. Need to improve...More
1 Thank Helena M
Response from Trey Z, Public Relations Manager at Holiday Inn HarareResponded 6 February 2018
Thank you for taking time to give us this invaluable feedback regarding your stay with us. We greatly appreciate you staying with us and we would like to apologize for the inconvenience caused by our processes. We endeavor to create great Hotels that...More