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Monomotapa Hotel- Legacy

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Monomotapa Hotel- Legacy
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272 Reviews from our TripAdvisor Community

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Showing 261: English reviews
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Gaborone, Botswana
Reviewed 2 days ago NEW

The rooms are very clean, spacious and have all that you need including the iron, within the room. You don't have to call the reception to ask for these. This makes experience home away from home. The view of the bush park behind the hotel is wonderful if you love green places

Review collected in partnership with this hotel
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Helpful?
Thank keefelakem
Cary_0706, Guest Relations Manager at Monomotapa Hotel- Legacy, responded to this review

Dear keefelakem Thank you for taking the time to review us online. We appreciate your positive feedback.We are glad to know that our product met your expectations. We strive to ensure that our guests have the best possible stay while they are travelling for success and we are happy that this was the case with you. We look forward to...

Gweru
Reviewed 1 week ago

To improve on equipment in the dinning room and lightening in the corridor at 12 the floor on Monday 5 February was no lights at,we must not move around looking for these utisils when eating.General the services are above par.

Review collected in partnership with this hotel
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Helpful?
Thank langtonm2017
Cary_0706, Guest Relations Manager at Monomotapa Hotel- Legacy, responded to this review

Dear langtonm2017 Thank you for taking the time to give us your feedback. We would like to apologise for not being able to provide you the high standard of hospitality which is the general norm of our hotel. We genuinely regret the inconvenience caused to you because of this. We always strive to provide the best service to our guest's...

Harare, Zimbabwe
Reviewed 3 weeks ago via mobile

Legacy lifestyle launch in The Great Indaba conferencing room. The who is who of safari operators and luxurious hotels enjoyed well prepared cocktails and wine assortment. The rebranded Monomotapa boasts of top notch accommodation, restaurants and conference facilities.

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Helpful?
Thank John C
Cary_0706, Guest Relations Manager at Monomotapa Hotel- Legacy, responded to this review

Dear John C Thank you for choosing the Monomotapa as your hotel of choice. We are pleased with your very enthusiastic feedback of our hotel as we have branded to Legacy Monomotapa. We strive to continuously improve the high standards. Your support is greatly appreciated and we look forward to hosting you soon again.

Gweru
Reviewed 3 weeks ago

Crown Plaza to me maintained its position as a one of the premier hotel in the CBD. The rooms were extremely clean as usual, the smell inviting and the reception and check in superb. Unfortunately there was no fridge in the room and no newspaper given in the morning.

Review collected in partnership with this hotel
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Helpful?
Thank fidelism2017
Cary_0706, Guest Relations Manager at Monomotapa Hotel- Legacy, responded to this review

Dear fidelism2017 Thank you for staying with us at Monomotapa. We appreciate your feedback on your recent stay with us. We regret to see your dissatisfaction with the absence of a fridge in the room that you were staying. Please accept our sincere apologies for any inconvenience this may have caused you. Kindly allow us to improve on your next...

Kwekwe, Zimbabwe
Reviewed 3 weeks ago

Overall service and room conditions met expectations. Need to add more water especially in this hot weather . An extra bottle of water will certainly not significantly reduce the profits .I would not hesitate to recommend this hotel to somebody else.

Review collected in partnership with this hotel
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Helpful?
Thank 638michealn
Cary_0706, Guest Relations Manager at Monomotapa Hotel- Legacy, responded to this review

Dear 638michealn The management and team at Monomotapa would like to thank you for choosing to stay with us. We highly appreciate your feedback. Monomotapa aims to satisfy guests whilst making them feel at home. However we wish to inform you that you can be given another complimentary bottle of water upon request. We thank you for your recommendation and...

Bulawayo, Zimbabwe
Reviewed 4 weeks ago via mobile

Spent 2 nights at this hotel. The hotel room I stayed in was recently refurbished and looks the part of an upmarket hotel. I absolutely loved the brown leaf details on the carpets. The hotel is five minutes walk from the central business district and a convenient location indeed.

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Helpful?
Thank Idah T
Cary_0706, Guest Relations Manager at Monomotapa Hotel- Legacy, responded to this review

Dear Idah T The management and team at Monomotapa hotel would like to thank you for choosing as your hotel of choice. We at Monomotapa work to ensure that our entire guests are happy throughout their stay and we are pleased that we were able to deliver exceptional service on your recent stay with us. We look forward to hosting...

Harare Province, Zimbabwe
Reviewed 4 weeks ago

Well i had never been in Monomotapa and decided to visit it fr couple of days. my experience was certainly not what i expected from Hotel of that quality. Would expect the same staff you meet for 3 days would remember your name and at-least serve you warm food especially after you had told them about the cold food.

Review collected in partnership with this hotel
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Helpful?
Thank 25emb
Cary_0706, Public Relations Manager at Monomotapa Hotel- Legacy, responded to this review

Dear 25emb Monomotapa hotel and staff would like to thank you choosing this hotel as your hotel of choice. We received your feedback of the service you experienced whilst you stayed here at the hotel. We appreciate that you have communicated with us and this gives us a chance to continuously improve our services. We apologise and regret that you...

Bulawayo, Zimbabwe
Reviewed 21 January 2017

The stay at Monomotapa hotel was quite an experience for me this time around. The reception was good. The staff were very friendly at all times. I enjoyed the food variety that was offered at the restaurant. The meals were delicious.

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Helpful?
Thank ericmA7556MI
Cary_0706, Guest Relations Manager at Monomotapa Hotel- Legacy, responded to this review

Dear ericmA7556MI Thank you very much for choosing us yet again as your hotel of choice, as well as your very positive feedback. Our mission is always to provide an exceptional service and we are glad that you found it satisfactory this time around. We look forward to hosting you soon

Harare, Zimbabwe
Reviewed 9 January 2017 via mobile

The Hotel lobby Coffee shop is has a business look ambiance plus good coffee and fresh cakes for sale. Its a good place to meet with people, work from and actually hangout with people plus is perfectly situated within the CBD

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Helpful?
Thank Kelvin M
Cary_0706, Guest Relations Manager at Monomotapa Hotel- Legacy, responded to this review

Dear Kelvin M I would like to thank you for choosing at stay with us at Monomotapa. We are pleased to hear that you liked the services that we offer at the hotel. We at Monomotapa work at ensuring that all our guests are happy throughout their stay. We look forward to hosting you on your next visit to Harare

Reviewed 26 December 2016 via mobile

Have stayed in a number of hotels in Harare but comparatively I would say Monomotapa comes out tops. The rooms are big and clean and bathrooms very clean. Big beds, big screen. Good WiFi. Also offer great conferencing facilities. Particularly like their a la carte menu! Very helpful and friendly staff. Reliable transfers to the airport. Also greatly located right...

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Helpful?
2Thank NDABEZINHLE M
Cary_0706, Guest Relations Manager at Monomotapa Hotel- Legacy, responded to this review

Dear NDABEZINHLE M Thank you for taking the time to give us your feedback regarding your recent stay with us. We really appreciate your positive words. We are happy that you liked our accommodation as well as the service you received from our hotel staff, it is our duty to make our guests comfortable throughout their stay. However we regret...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Pool
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Airport Transportation
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
The facilities at Monomotapa are specially designed for the convenience of the guest. The hotel provides a one-stop service where accommodation and other services are concerned. We have a wide selection of food and beverage outlets with the restaurants and bars to the full conference and banqueting facilities. Fitness center and outdoor swimming pool allows the guest to rest and relax. ... more   less 

Additional Information about Monomotapa Hotel- Legacy

Address: 54 Park Lane | Julius Nyerere Way, Harare, Zimbabwe (Formerly Crowne Plaza Hotels Harare - Monomotapa)
Region: Zimbabwe > Harare Province > Harare
Price Range: €114 - €181 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Monomotapa Hotel- Legacy 3.5*
Number of rooms: 243
Reservation Options:
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Also Known As:
Crowne Plaza Hotels Harare - Monomotapa Hotel Harare
Crowne Plaza Harare
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Questions & Answers

Here's what travellers have asked, with answers from Monomotapa Hotel- Legacy staff and other travellers.
5 questions
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Questions? Get answers from Monomotapa Hotel- Legacy staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“fantastic.”
 of 5 bubbles langtonm2017, 13 Feb 2017 | Read review
“Please put small fridges in rooms”
 of 5 bubbles fidelism2017, 1 Feb 2017 | Read review
“The was good just the A/C needs to be looked into as you can not self control it. The Wi-Fi is really important nowadays and should not be complicated to connect as it is the major service which every guests expects to log in and out quick and easy.”
 of 5 bubbles 25emb, 27 Jan 2017 | Read review
“The hotel is situated right in town and is facing the Harare Gardens which have a green scenery that you will enjoy.”
 of 5 bubbles ericmA7556MI, 21 Jan 2017 | Read review
“room 1103 is good”
 of 5 bubbles iammichellevt, 12 Dec 2016 | Read review
5 of 5