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Golden Tulip El Mechtel

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254 Reviews from our TripAdvisor Community

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There are newer reviews for Golden Tulip El Mechtel
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Showing 110: English reviews
Milan, Italy
Reviewed 1 October 2011

Thank you especially to the staff, always very available. Rooms are spacious and quite clean. Nice pool and garden bar (with good local music). To be improved: some guests maybe noisy, more controls on the floors would be of benefit; TV channels (US and Europe). Position is ok: no restaurants open at night in the surrounding. But taxi are not...

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Helpful?
Thank Zack-Italy
Boston, Massachusetts
Reviewed 23 September 2011

Our room was large and had a view of the park behind the hotel. The dinner buffet was excellent. The Wi-Fi only worked outside of the hotel, but since I was on vacation this was not a great concern. It's a bit of walk to the center of Tunis and the medina, but a taxi ride there is very inexpensive.

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Helpful?
Thank mss76
Boukhris, Area Business Development Manager at Golden Tulip El Mechtel, responded to this review

Dear Sir, Thank you for your positive feedback which we can use for our continuous improvement. We are happy you had a pleasant experience with us and we look forward to seeing you in the future at the Goldent Tulip El Mechtel. Kind Regards, Khaoula Boukhris Area Business Development Manager

Rabat, Morocco
Reviewed 22 September 2011

Service at this hotel is terrible. At check-in, nobody could tell me whether or not the rooms had wifi (they don't). But the worst thing was that, having had the reservation and room request confirmed twice by someone based in Tunis, they gave me a room that was already occupied! I walked in and there was a man in the...

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4Thank Emma201106
Boukhris, Area Business developement Manager at Golden Tulip El Mechtel, responded to this review

Dear Sir, We apologize greatly for the inconvenience and lack of customer service you received during your stay. We thank you for your feedback of which has reached our top Management and the necessary corrective actions have been taken with the front office and dining staff. We hope that you will consider to stay again with us in the future...

Giza, Egypt
Reviewed 21 September 2011

good hotel.... clean, so friendly people..... clean rooms....nice view.... i recommend it if u want something in the capital......

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Helpful?
Thank BAHY
Boukhris, Area Business Development Manager at Golden Tulip El Mechtel, responded to this review

Dear Mr. Bahy, Thank you for your positive feedback which we can use for our continuous improvement. We are happy you had a pleasant experience with us and we look forward to seeing you in the future at the Goldent Tulip El Mechtel. Kind Regards, Khaoula Boukhris Area Business Development Manager

London, United Kingdom
Reviewed 18 September 2011

This hotel has significantly decreased in standards over the last 12 months. Several of our party got ill, suspected food poisoning, and one person's laptop was stolen from a locked room that was still locked when we came back - no signs of forced entry. My colleague's room had dripping water from the air conditioning that soaked her clothes. Staff...

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Helpful?
1Thank LJPLJP
Boukhris, Area Business Development Manager at Golden Tulip El Mechtel, responded to this review

Dear Sir, We apologize greatly for the inconvenience you received during your stay. Please be informed that we have taken immediate action and implemented additional security measures to prevent something like this happening again. As for the other points you have raised, please note that we have solved the problem with the concerned Staff. We look forward to seeing you...

Dallas, Texas
Reviewed 23 August 2011

Every staff member I delt with provided excellent customer service. The hotel was clean and provided nice accomodations when compared to USA standards. I was very pleasantly suprised. The food and drinks in the bar were very good. I was on business and stayed 2 nights. I now have regular business in Tunis and will always stay in the Golden...

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Helpful?
Thank c m
Boukhris, Area Business Development Manager at Golden Tulip El Mechtel, responded to this review

Dear Sir, Thank you for your positive feedback which we can use for our continuous improvement. We are happy you had a pleasant experience with us and we look forward to seeing you in the future at the Goldent Tulip El Mechtel. Kind Regards, Khaoula Boukhris Area Business Development Manager

Alexandria, Egypt
Reviewed 30 July 2011

stayed there for one day , it's almost at city center , very helpful staff , nice comfy room with hot tub , if you are looking for a B&B then look for a lower grade hotel otherwise just pay & enjoy the great room & the various restaurants.

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Thank yellowsub80
Voorburg, The Netherlands
Reviewed 12 July 2011

This hotel is a business hotel. It is not a hotel to stay longer than a maximum of 3 days. Maybe it is the political climate, but the workers in this hotel from porter to frontdesk to cleaner and kelners just don't smile. They all look at everybody very suspicious, wandering whether you are to be trusted. And if you...

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Helpful?
2Thank Charles M
Boukhris, Area Business Developement Manager at Golden Tulip El Mechtel, responded to this review

Dear Sir, We have noted your comments and observations that have caught our attention. We apologies for all the inconvenience caused and shall make sure that such an incident does not happen again. We trust our response meets with your satisfaction, however should you require any information please do not hesitate to contact us Thank you for your attention, and...

Reviewed 14 October 2010

Not recommended: - traffic noise is considerable - mini bar fridge was not working, drinks were warm  - sandwich ordered were mediocre for its price and it took almost an hour to bring it to the room - pool area is dirty (including bird excrements) and it's also noisy from the streets  - breakfast was ok, but worse than in...

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1Thank Tomski356
PaulDiab, General Manager at Golden Tulip El Mechtel, responded to this review

Dear Sir; First I would like to thank you for your comments and observations. This will help us to improve our services and deliverables. As for the points you have raised we will work on the improvement of the food (Quality and presentation) to make sure it represent the value for money. Concerning the cleanliness of the pool we already...

baghdad,iraq
Reviewed 24 July 2010

the bad points 1-as in all Tunisian hotels no one smiles in the front desk 2-breakfast is very basic for a 4 star hotel 3-no good value for money 4-as in all Tunisian hotels the mini bar is an oven they dont use conventional refrigerator compressors but an ammonia based machine which never cools in all rooms 5-in adequate air...

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Helpful?
Thank doctoranees

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Spa
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Tennis Court
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Shuttle Bus Service
  • Free Parking
  • Airport Transportation
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
Golden Tulip proudly opens its new doors in previous Hotel El Mechtel.Situated on the perimeter of the Belvedere Park, Hotel El Mechtel, now under the management of the Golden Tulip chain, combines the ideal world of both business and relaxation. Having gone under extreme renovation of it's rooms, reception and conference facilities, with a focus on service upgrade, the Golden Tulip El Mechtel is now prepared to welcome international and local guests, while still offering international service standards. Relax and recline in the luscious greenery that surrounds this pacifying hotel, where service is ready at the ring of a bell.Please let us know your feedbackPaul Z. DiabGeneral Manager ... more   less 

Additional Information about Golden Tulip El Mechtel

Address: Avenue Ouled Hafouz | El Omrane, Tunis 1005, Tunisia
Region: Tunisia > Tunis Governorate > Tunis
Price Range: €56 - €77 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Golden Tulip El Mechtel 4*
Number of rooms: 344
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Also Known As:
Golden Tulip El Mechtel Hotel Tunis
Mercure Hotel Tunis
Mercure Hotel El Mechtel
Golden Tulip El Mechtel Tunis, Tunisia, Africa
Hotel Style:
#11 Luxury Hotel in Tunis
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Questions & Answers

Questions? Get answers from Golden Tulip El Mechtel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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“Choose a room on the higher floor - 8th/9th - swimming pool view”
 of 5 bubbles sirajul2015, 17 Sep 2016 | Read review
“High Floor”
 of 5 bubbles americanquality, 2 Jun 2016 | Read review
“Good views”
 of 5 bubbles welisawi, 29 Apr 2016 | Read review
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