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Hyatt Regency Dar es Salaam, The Kilimanjaro

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Hyatt Regency Dar es Salaam, The Kilimanjaro
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636 Reviews from our TripAdvisor Community

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There are newer reviews for Hyatt Regency Dar es Salaam, The Kilimanjaro
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Showing 581: English reviews
Reviewed 26 December 2015 via mobile

Service was so horrible on the roof top...security were helping move chairs and helped call waiters for us... Should add more waiters that are fast paced that know what they are doing.... Not day dream...But was an amazing view just right...Hopefully they add waiters and improve their service because it's a good place to chill..

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Helpful?
Thank Tåzå B
Hyatt Regency D... T, Administrative Assistant to General Manager at Hyatt Regency Dar es Salaam, The Kilimanjaro, responded to this review

Dear Taza B, Thank you for sharing your feedback through trip advisor, and I would like to apologize for the service shortfalls that you experienced at the roof top bar during your recent visit. The matter has been taken up with concerned department head and his team members and I can assure you that corrective action has been initiated. Thank...

Reviewed 20 December 2015

The Hyatt is a literal oasis out of the noise and bustle of Dar es Salaam. I checked-in for a relaxing stay and used the spa facilities. The spa was very good but i would not recommend the facials. The Oriental restaurant is very good with a small but interesting menu (that could use some more explanation of the dishes).

Review collected in partnership with Hyatt Hotels
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Thank prishanis
Hyatt Regency D... T, Administrative Assistant to General Manager at Hyatt Regency Dar es Salaam, The Kilimanjaro, responded to this review

Dear Prishanis, Thank you so much for taking the time to write a review about our hotel. Your valuable feedback has been shared with team here at the hotel, particularly regarding the facial massage and the menu at Oriental restaurant. We have taken due note of a highlighted areas that we need to work on, and have shared them with...

Toronto, Canada
Reviewed 13 December 2015 via mobile

It's unfortunate because there is so much potential. The servers won't bother serving you. You have to go find them inside the restaurant. The sheesha service is seriously lacking as well. I've been at least 15 times here and doesn't improve!

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1Thank Zainab A
Hyatt Regency D... T, Administrative Assistant to General Manager at Hyatt Regency Dar es Salaam, The Kilimanjaro, responded to this review

Dear Zainab A, Thank you so much for taking the time to write a review about our hotel. Your feedback is valuable as it allows us to introspect and find permanent solutions to operational issues. I would like to apologize with all sincerity for the service shortfalls that you experienced during your recent stay, particularly with poor service from the...

Barcelona, Spain
Reviewed 8 December 2015

Not a cheap hotel, but you get all the best for it! Rooms are great, big spacious and very well equipped. Bathrooms are equipped with shower and bathtub. Floor to ceiling windows with great views to the pool and Dar's Harbour. Good snacks on their pool bar and very nice breakfast, loved the atmosphere of this hotel.

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Thank Jorda88
Hyatt Regency D... T, Administrative Assistant to General Manager at Hyatt Regency Dar es Salaam, The Kilimanjaro, responded to this review

Dear Jorda88, Thank you so much for your amazing review through trip advisor, it's much appreciated. I am happy to note that our services were too your satisfaction and that you enjoyed your stay. Your comments are much valued and appreciate your kind words about our hotel facilities, atmosphere and breakfast. Thank you sincerely and we look forward to welcoming...

Rome, Italy
Reviewed 7 December 2015

Hyatt Regency is simply the best Hotel in Dar. One could argue that it could be better,all stars considered, but the hotel has to be contextualized and in Dar there are no better hotels. Excellent breakfast, very nice rooms, professional staff, very good services and amenities, good wifi.

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Thank 671stefano
Hyatt Regency D... T, Administrative Assistant to General Manager at Hyatt Regency Dar es Salaam, The Kilimanjaro, responded to this review

Dear 671stefano, It was indeed a pleasure having you stay with us and thank you for sharing the wonderful feedback about our hotel, services, breakfast, rooms, good Wi-Fi and staff. It is feedback such yours which motivates the entire team to strive towards excellence. We thank you sincerely for the feedback and we certainly look forward to your next visit....

Geneva, Switzerland
Reviewed 6 December 2015

Very nice and classy hotel right by the water front. Beautiful and spacious rooms with an amazing bathroom consisting of a separate shower (rain style), toilet and bathtub. Very nice smelling and high end toiletries and snow white soft towels enough to last you a good couple of days. Normally in any hotel, regardless of the number of stars, I...

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Thank Fantasavestheday
Hyatt Regency D... T, Administrative Assistant to General Manager at Hyatt Regency Dar es Salaam, The Kilimanjaro, responded to this review

Dear Fantasavestheday, Thank you so much for your amazing review through trip advisor, it's much appreciated. I am happy to note that our services were too your satisfaction. We appreciate your feedback about our hotel facilities, staff and food and your generous complements have been shared with our team members here at the hotel and I know many of them...

NAIROBI, Kenya
Reviewed 2 December 2015

Hotel offers a magnificent view; the pool is nice pool, rooms are quiet and clean. I regretted the limited number of channels on the TV service. The staff were friendly and caring. Overall, my stay was a good experience and offered good value for money.

Review collected in partnership with Hyatt Hotels
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Thank Lawrence Henri M
Hyatt Regency D... T, Administrative Assistant to General Manager at Hyatt Regency Dar es Salaam, The Kilimanjaro, responded to this review

Dear Lawrence Henri M, Thank you so much for positive feedback about our staff and facilities. We strive to provide all our guests with an exceptional level of personalized service, and I am glad to see those efforts pay off on your last visit. I have taken a note of this specific area channels on the TV service and shared...

Johannesburg, South Africa
Reviewed 2 December 2015

If you read my reviews, I am usually a little stingy with praise and cannot remember the last time I didnt see anything wrong with a hotel. It could be that I tend to expect a bit extra from the hotel I am staying at each time. This is a stunning property in Dar and everything is extremely well organised....

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Thank Varun C
Hyatt Regency D... T, Administrative Assistant to General Manager at Hyatt Regency Dar es Salaam, The Kilimanjaro, responded to this review

Dear Cheemra, Thank you so much for your amazing review through trip advisor, it's much appreciated. I am happy to note that our services were too your satisfaction, your generous complements have been shared with our team members here at the hotel and I know many of them will draw inspiration from your feedback. Thank you sincerely and we look...

Sydney, Australia
Reviewed 24 November 2015

We stayed for 3 nights at this hotel end Sept 2015. We chose an ocean facing room and were delighted with the view and amenities. The service is efficient and staff wonderful. Happy on the front desk was delightful. There is a magnificent Acacia tree in the back garden which reminded me of the beautiful trees that were once on...

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Thank mmsydney2015
Hyatt Regency D... T, Administrative Assistant to General Manager at Hyatt Regency Dar es Salaam, The Kilimanjaro, responded to this review

Dear mmsydney2015, It is great pleasure to having you stay with us and thank you for sharing the wonderful feedback about our hotel, staff and services. It is feedback such as yours which motivates the entire team to strive towards excellence. I will make sure that Happy gets a recognition that she deserves. We thank you sincerely for the feedback...

Nairobi
Reviewed 23 November 2015

What I loved most about this hotel is the bathroom in my room. It was amazing and relaxing. I also think generally the rooms are pretty nice and noise proof. The views are also outstanding. The food is pretty average but the staff really does give good service.

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Thank Sambaza
Hyatt Regency D... T, Administrative Assistant to General Manager at Hyatt Regency Dar es Salaam, The Kilimanjaro, responded to this review

Dear Sambaza, Thank you for taking the time to review our hotel on Trip Advisor – we are delighted that overall you enjoyed your stay. Your generous complements have been shared with our team members for whom it will provide a great source of inspiration. Thank you so much and we certainly look forward to your next visit. With best...

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Amenities

Highlights
  • Restaurant
  • Pool
  • Room Service
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Things to do
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Kitchenette
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Shuttle Bus Service
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
Hyatt Regency Dar es Salaam, The Kilimanjaro is a synonym of exclusivity, luxury and service. With 180 modern elegant rooms and impressive exterior Hyatt Regency Dar es Salaam, The Kilimanjaro is a landmark 5-star hotel in Dar es Salaam. Both business and leisure travellers can experience true European and African comfort at ease. The hotel is regarded as the best hotel in Tanzania. ... more   less 

Additional Information about Hyatt Regency Dar es Salaam, The Kilimanjaro

Address: Kivukoni Street | PO Box 9574, Dar es Salaam, Tanzania (Formerly Kilimanjaro Hotel Kempinski)
Region: Tanzania > Dar Es Salaam Region > Dar es Salaam
Price Range: €255 - €337 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Hyatt Regency Dar es Salaam, The Kilimanjaro 5*
Number of rooms: 180
Reservation Options:
TripAdvisor is proud to partner with Orbitz, Booking.com, Priceline, Hyatt Hotels Corporation and Cheap Tickets so you can book your Hyatt Regency Dar es Salaam, The Kilimanjaro reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hyatt Regency Dar Es Salaam, The Kilimanjaro Hotel Dar Es Salaam
Kilimanjaro Hotel Dar Es Salaam
Hotel Style:
#1 Casino Hotel in Dar es Salaam
#1 Luxury Hotel in Dar es Salaam
#1 Spa Hotel in Dar es Salaam
#2 Business Hotel in Dar es Salaam
#6 Family Hotel in Dar es Salaam
#8 Romantic Hotel in Dar es Salaam
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Questions & Answers

Here's what travellers have asked, with answers from Hyatt Regency Dar es Salaam, The Kilimanjaro staff and other travellers.
5 questions
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Questions? Get answers from Hyatt Regency Dar es Salaam, The Kilimanjaro staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms at the top of the pool”
 of 5 bubbles isoleei, 19 Feb 2017 | Read review
“Ocean View only - City view rooms will be affected by noise of neighboring disco”
 of 5 bubbles ^^^, 13 Jan 2017 | Read review
“good views, great service, good food”
 of 5 bubbles Mal189, 3 Jan 2017 | Read review
“All rooms are in a high class standard, but if you book on the side facing the sea, you will enjoy the sea show.”
 of 5 bubbles KILI-SERENGETI, 3 Jan 2017 | Read review
“Ask for the view of the port”
 of 5 bubbles stewygeen, 20 Dec 2016 | Read review
5 of 5