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    Dar es Salaam Serena Hotel

    Ohio Street | P.O. Box 791, Dar es Salaam, Tanzania
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    3/12/2017 4/12/2017
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    US$410
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    Traveller (248)
    Room & Suite (59)
    Dining (43)
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    Overview
    • Excellent26%
    • Very good51%
    • Average19%
    • Poor3%
    • Terrible1%
    Travellers talk about
    Free Wifi
    Breakfast Buffet
    Air Conditioning
    Outdoor pool
    Non-Smoking Rooms
    Airport Transportation
    Family Rooms
    Poolside Bar
    Concierge
    Spa
    Business Centre
    Dry Cleaning
    5.0 Star Hotel
    All hotel details
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    Rooms
    3 Dec4 Dec
    |
    1 room, 2 adults, 0 children
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    Standard Room

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    Write a Review
    Reviews (647)
    There are newer reviews for Dar es Salaam Serena Hotel
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    161 - 165 of 565 reviews

    Reviewed 7 December 2015

    Nice hotel and facilities. Staff is cooperative. Good location. Menu at restaurant is good. Fast internet for free. Complimentary Tea/coffee in room. You can request Iron/board from room service. So actually you do not need to bring these things with you. Check-in and check-out were...More

    Thank Rehanasghar
    Response from SerenaHotels, Deputy General Manager at Dar es Salaam Serena HotelResponded 20 December 2015

    Dear Rehanasgher, Thank you for taking time to give us feedback following your recent stay with us. The team and I are encouraged by your feedback and delighted to know that were able to meet your needs and expectations during your stay. We have noted...More

    Reviewed 26 November 2015 via mobile

    I spent a week on business in Tanzania last week and I had a great experience at the Hotel the rooms were clean and had enough space I was allocated the sea facing room on the 6th floor which had great Wi-Fi and views .the...More

    Thank Stan M
    Response from SerenaHotels, Deputy General Manager at Dar es Salaam Serena HotelResponded 2 December 2015

    Dear Stan M, It's an absolute pleasure reading about your stay and we are very happy to hear that we exceeded most of your expectations! I however would like to apologize for your check-in experience - Management truly appreciates your feedback and rest assured that...More

    Reviewed 22 November 2015

    Great location, close to the ferry, the city center, nice clean rooms and very friendly staff. Amazing food, so so tasty and great service! I strongly recommend this place! The hotel has a nice pool, and a very nice space for the kids to have...More

    Thank Andreea_Ros
    Response from SerenaHotels, Deputy General Manager at Dar es Salaam Serena HotelResponded 2 December 2015

    Dear Andrea_Ros, Thank you very much for taking the time to share this wonderful review. We are very delighted and honored to hear that we exceeded your expectations. Management will share your comments all the staff who I am sure will be delighted and motivated...More

    Reviewed 16 November 2015

    Good rooms and amenities, the food is very good . Let down by staff attitude, blatantly asking for tips and handouts, which is embarrassing. There is also a scheme involving unregistered taxis operated by friends of staff, the price changes on the way to your...More

    Thank Gynocius
    Response from SerenaHotels, Deputy General Manager at Dar es Salaam Serena HotelResponded 2 December 2015

    Dear Gynocious, Thank you for taking time to review our hotel and we are delighted to note that you enjoyed your stay. I would like to sincerely apologize for the behavior of some of our staff and their "taxi friends" and rest assured that every...More

    Reviewed 12 November 2015

    I wrote a 1st review last year and my experience was ruined by a very poor management during my check in... This kind of incident can really ruin your entire experience. So, this year I gave Serena another chance... I spent 5 days at the...More

    Thank Raphael T
    Response from SerenaHotels, Deputy General Manager at Dar es Salaam Serena HotelResponded 2 December 2015

    Dear Raphael T, Thank you very much and for taking the time to share your most wonderful and detailed experience with us but most importantly for giving us a second opportunity to make things right! We constantly strive to meet and exceed our guests expectations...More

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    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Free High Speed Internet ( WiFi )
    • Spa
    • Hotel Amenities
    • Business Centre with Internet Access
    • Meeting Rooms
    • Airport Transportation
    • Dry Cleaning
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Room amenities
    • Air Conditioning
    • Minibar
    • Things to do
    • Spa
    • Outdoor pool
    Details
    • Price range
    • US$221 - US$397 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #6 Luxury Hotel in Dar es Salaam
    • #10 Business Hotel in Dar es Salaam
    • Room types
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 230
    • Reservation Options
    • TripAdvisor is proud to partner with Priceline, Booking.com, Travelocity, TravelClick, Hotels.com, Expedia, TripOnline SA, Orbitz, Cancelon, Hotwire, HotelQuickly, Cheap Tickets and getaroom.com so you can book your Dar es Salaam Serena Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Tanzania >
    • Dar Es Salaam Region >
    • Dar es Salaam
    • Also Known As
    • mövenpick Dar Es Salaam ,
    • Dar Es Salaam mövenpick
    Add Photo Photos
    Traveller (248)
    Room & Suite (59)
    Dining (43)
    Pool & Beach (17)
    Hotel & Grounds (144)
    Business Centre & Event Rooms (7)
    Bathroom (6)
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    Ask a question
    Questions & Answers
    Hassan H
    8 September 2017|
    AnswerShow all 3 answers
    Response from Ajei2000 | Reviewed this property |
    The course is run independent of the hotel although hotel guests have access to the course and enjoy discounted rates on green fees. The value you get as a resident in the hotel is access to a private member's club and... More
    1
    Vote
    PapaTosin
    27 January 2017|
    AnswerShow all 6 answers
    Response from Sandip B | Reviewed this property |
    The hotel is very flexible but you put your request early and don't check in at 3 am at least 5 am they will request to have your breakfast following day or depends on your booking plan . No doubt Serena dar Es salaam is the... More
    1
    Vote
    craig m
    14 August 2016|
    Answer
    Response from ewottermann | Reviewed this property |
    Yes
    0
    Votes
    Room Tips
    "Our room at this time was $214 a night. I would not venture to pay less since the hotel is very secure and..."
    Read review
    "Recommend the buffet dinner...superb!"
    Read review
    "Overlooking the garden/pool"
    Read review
    "Rooms on the 6th floor have the best views of the ocean and the city"
    Read review
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