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They say that finding a good Riad is the key to an enjoyable stay in Marrakech & Riad Shama has hit the nail on the head. The staff could not have been more helpful and really fulfilled my every need. From booking day trips, helpful...More
The details matter. Overall a nice Riad with friendly staff however there were more and more details adding up which I didn't like:
-broke down chairs at the pool
-broken showerhead and hose
-wifi not properly working
-the soap was not refilled during our whole...More
I originally made my booking at the Riad Charai, however, upon arrival at the door of the riad I booked, I was told by a porter that the Riad was undergoing construction, and they would take us to their sister riad the Riad Shama. I...More
Thank Sara N
Response from Nazik S, Responsable commercial at Riad ShamaResponded 29 July 2016
Thank you for your comment, even if Riad Shama is not concerned by your booking problems with Riad Charai and you were just relocated to Riad Shama to resolve your booking's situation.
Your comment is not regarding the Riad SHAMA itself so it...More
Checked in on 11th of july reception staff was good i had heat stroke on the day we landed the overall experience in the hotel was good apart from the air condition we were 5 people in total and had three rooms in all 3...More
Riad Shama is an excellent place to find tranquility in the middle of the bustling and chaotic Marrakech. It will take you around 15-20 mins to get to Medina. You have the option to take a taxi or bus as public transport. I tried the...More