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Hotel Islane

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Hotel Islane
Hotel Islane
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312 Reviews from our TripAdvisor Community

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Showing 99: English reviews
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Adelaide, Australia
Reviewed 2 weeks ago

This hotel is in a really good location in Marrakech, just a few minutes walk to the central area of the Medina. All the staff that I dealt with, particularly Khalid and Imale, were also really friendly. I was feeling very ill during my stay and Khalid was particularly helpful in making things as easy as possible for me while...

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Helpful?
Thank Inspector_Brok
Nathalie E, Responsable relations publiques at Hotel Islane, responded to this review

Hello, Thank you for your kind comments. We were happy to have you with us. We hope to see you again soon. Thank you

Reviewed 4 weeks ago

this is the first time here to this hotel for me nd my wife ,i chose this hotel based on reviews on tripadvisor. it is a good size hotel with all the basic amenities the room have a very nice view to the kotobia mosque, was really a nice trip to the marrakech ......but one thing i tried to have...

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Helpful?
Thank sharmiz k
Nathalie E, Responsable relations publiques at Hotel Islane, responded to this review

Hello, We would like to thank you after your comment. We were very happy to have you with us. Our wish is to see you again very soon. Thank you

Barcelona, Spain
Reviewed 10 January 2017

I travelled with a friend and got a double room that seemed like Tom Hank's movie "Money Pit". The room was ugly, small, the lights too dim, the keycard always needed 5 tries before it opened the room, you could hear noises of other guests passing by, the safe box wasn't restarted so we weren't able to use it... and...

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Helpful?
Thank S0phee_Trip
Nathalie E, Responsable relations publiques at Hotel Islane, responded to this review

Hello, Already, we would like to thank you for your comment. We take note of your remarks to improve us. We are sorry for the many problems encountered and hope to see you again soon if possible to welcome in better conditions. Thank you

Durham, United Kingdom
Reviewed 20 December 2016

Hotel Islane is based just outside the city walls across the road from the Mosque and a short walk from the main square and Marrakech lanes surrounding the square. It is a good size hotel with all the basic amenities. The restaurant and bar are based on the veranda overlooking the Mosque, and the provision of good food and alcohol...

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Helpful?
1Thank SkinnyJonny
Nathalie E, Responsable relations publiques at Hotel Islane, responded to this review

Hello, We would like to thank you for your comments. Also, we take good note of your remarks. Happy to have you among us. We hope to see you soon. Thank you

Reviewed 1 November 2016 via mobile

...but, to give this the "class" rating it has is ridiculous. Our (my wife and I) first room - the tiny refrigerator was broken. So they showed us a room across the hall (like for the maids or something) and told us to use that. We were trying to keep our water bottles cold. That's all. So we were okay...

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Helpful?
Thank SavageSock
Nathalie E, Responsable relations publiques at Hotel Islane, responded to this review

Thanks fact a result of your comment. I also take note of your remarks. Sorry, that your stay was not as you would have liked. In future call reception, so that it can deal with these problème.Personally,I have not heard of these incidents in which case, we would have found an immediate solution. islane also know that the hotel is...

belfast
Reviewed 18 October 2016 via mobile

Great location but hotel is very basic and very noisy .not just from noise outside but other guests insisting on making phone calls at 6am in the hallway .nobody seemed to be on duty to prevent this .terrace is lovely and central location a big plus .fine for a night or two but would pay more for a better class...

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Helpful?
Thank joanna m
Nathalie E, Responsable relations publiques at Hotel Islane, responded to this review

I take note of your remarks.But know that the hotel is a three islane étoiles.It is not a hotel luxe.Our hotel is an older facility with a architecture typically marrocan.However, I will back the message to staff about the unwanted calls. Good to see you soon. Thank you

Melbourne, Australia
Reviewed 24 September 2016

I did not stay at the hotel but had 2 dinners in their restaurant which where fantastic. The restaurant is upstairs in the open air and looks at the Mosque which is beautiful when the Minerat is lit up after dark. The sunset is incredible. The food and service where of a high standard and loved the live music. I...

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Helpful?
2Thank Heather1854
Nathalie E, Responsable relations publiques at Hotel Islane, responded to this review

I thank you for your kind comment. We were happy to welcome you here and hope to see you soon. I will convey your message to all staff members. See you soon

Reviewed 23 September 2016

Stayed here from the 17th - 22nd with 2 friends and chose this hotel based on reviews on tripadvisor. the location is perfect, its on the old city right next to the medina and souks so shopping is so convenient and its so lively day and night with snake charmers, markets, restaurants, folk singers and dancers among more. good police...

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Helpful?
Thank Mohbeen U
Nathalie E, Responsable relations publiques at Hotel Islane, responded to this review

Thank you for your kind comment. We were happy to welcome you in our establishment. Our wish to see you soon and enjoy. I will convey your message to all staff Islane Hotel. See you soon

london
Reviewed 6 September 2016

love the location of this place! no wandering through the markets and in roads searching for your hotel! stayed here back in 2009 and came back for a visit with family and baby and I'm sure i'll be returning again! the location is great, food in the Italian restaurant is to dieee for! rooftop breakfasts are amazing, you can see...

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Helpful?
Thank kaytata
Nathalie E, Responsable relations publiques at Hotel Islane, responded to this review

Thank you for your kind comment. We were pleased to have you with us. We hope to see you soon. see you soon

Piscataway, New Jersey
Reviewed 4 September 2016 via mobile

This hotel was recommended to us by a friend. The location was super convenient, it's close to the city center and monuments. Everything is within walking distance from here. If your looking for an authentic Marrakech experience this is it!

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Helpful?
Thank NoonaV
Nathalie E, Responsable relations publiques at Hotel Islane, responded to this review

Thank you for your comment. And yes, our hotel's location is one of its strengths. We are pleased to have been among you and our wish is that he see you again very soon. receive greetings from the whole team see you soon

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Amenities

Highlights
  • Restaurant
  • Room Service
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Bar/Lounge
  • Spa
Food & drink at the hotel
Islane Hotel Restaurant
Islane Hotel Restaurant
Cuisines: Italian, Moroccan, European
Things to do
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Shuttle Bus Service
  • Room Service
  • Breakfast included
  • Airport Transportation
  • Concierge
  • Multilingual Staff
  • Laundry Service

Additional Information about Hotel Islane

Address: 279 Avenue Mohammed V | across from Koutoubia Mosque, Marrakech 40020, Morocco
Region: Morocco > Marrakech-Tensift-El Haouz Region > Marrakech
Price Range: €39 - €81 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hotel Islane 3.5*
Number of rooms: 38
Reservation Options:
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Also Known As:
Hotel Islane Marrakech
Hotel Style:
#33 Best Value Hotel in Marrakech
#102 Spa Hotel in Marrakech
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Islane staff and other travellers.
14 questions
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Questions? Get answers from Hotel Islane staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“it has a good views”
 of 5 bubbles sharmizk, 27 Jan 2017 | Read review
“Ask for a quiet room if you want privacy and take a look at the bathroom before accepting a room.”
 of 5 bubbles S0phee_Trip, 10 Jan 2017 | Read review
“Couples seem to get a better quality of bedroom”
  • Photo taken from the restaurant/bar overlooking the Mosque
 of 5 bubbles SkinnyJonny, 20 Dec 2016 | Read review
“ask for a view of the koutoubia”
 of 5 bubbles kaytata, 6 Sep 2016 | Read review
“I prefered the room in front of the Koutoubia Mosque.”
 of 5 bubbles audreyo605, 19 Jul 2016 | Read review
5 of 5