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Royal Mirage Deluxe Marrakech

441 reviews
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Traveller (235)
Room & Suite (420)
Pool & Beach (69)
Overview
  • Excellent16%
  • Very good31%
  • Average26%
  • Poor14%
  • Terrible13%
Travellers talk about
“pool view”(8 reviews)
“el fana”(2 reviews)
“road noise”(2 reviews)
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
4.5 Star Hotel
All hotel details
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Rooms
4 Mar5 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (441)Write a Review
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Show reviews that mention
All reviewspool viewel fanaroad noiseexcellent locationhotel is situatedmoroccan stylean ironpublic areasbig poolpool was lovelymin walkbelly dancingsnake charmersday tripthe hustle and bustleatlas mountainscloseness
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11 - 15 of 181 reviews
Reviewed 28 September 2017 via mobile

Shockingly poor breakfast. Around 5/ 6 different things. Very limited. Juices were cold. Nothing topped up. Virtually had to beg for an omellete (no omelette station) and was brought out from kitchen at back, and the wrong 1 each type. 1 member of staff. better...More

1  Thank raheemmahmood
Reviewed 18 August 2017 via mobile

This hotel was a disappointment and dated and most definitely not a 5* hotel. Firstly, the service was the worst i had ever experienced. I asked for an extra pillow for my room and still hadn't received it after one week. We had booked a...More

Thank Tanweerazam K
Response from Royal Mirage D, Responsable commercial at Royal Mirage Deluxe MarrakechResponded 29 August 2017

Firstly, thank you for taking the time to write your review after staying at the Royal Mirage Deluxe. We consider each critic and carefully analyze how we can improve our services. It is a pleasure to read that you enjoyed some points of our property,...More

Reviewed 11 July 2017 via mobile

We first had doubts about staying at this hotel but on arrival it was much better than we expected. The room was great, the staff were absolutely fantastic, they helped us with every query we had and we would 100% recommend staying in this hotel....More

1  Thank Yinks S
Response from Royal Mirage D, Responsable commercial at Royal Mirage Deluxe MarrakechResponded 8 September 2017

Dear Guest, Your kind comments are greatly appreciated. It is a pleasure to read that you have appreciated several points of our property and it is always gratifying to receive such praise. I have brought your comments to the attention of those concerned. Thank you...More

Reviewed 1 July 2017

This hotel has probably the worst service I have ever come across. There was never anyone around offering drinks around the pool ( the pool bar was closed the whole time we was there). The barman (non-alcoholic only) only worked after 3pm each day and...More

Thank Herts_traveller4444
Response from Royal Mirage D, Responsable commercial at Royal Mirage Deluxe MarrakechResponded 8 September 2017
Google Translation

Madame / Monsieur, C’est avec une attention particulière que j’ai pris connaissance de votre commentaire suite à votre séjour que...More

Reviewed 26 June 2017 via mobile

Marrakesh is an awesome place with lots to experience. However, this hotel uses some fantastic photographs of its internal decor its dark and gloomy with some of the slowest and poorest service (mainly pool side) I have experienced. We had to find someone (every day)...More

Thank Supersmiffy
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About
Amenities
Top amenities
Pool
Room Service
Restaurant
Free Parking
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Free High Speed Internet ( WiFi )
Breakfast included
Hotel Amenities
Room Service
Free Parking
Meeting Rooms
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast included
Dry Cleaning
Business Centre with Internet Access
Laundry Service
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Outdoor pool
Details
Price range
US$55 - US$112 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#189 Spa Hotel in Marrakech
#210 Luxury Hotel in Marrakech
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms, Smoking rooms available
Details
Price range
US$55 - US$112 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#189 Spa Hotel in Marrakech
#210 Luxury Hotel in Marrakech
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms, Smoking rooms available
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Traveller (235)
Room & Suite (420)
Pool & Beach (69)
Dining (57)
Amenities (50)
Family and Play Areas (3)
Business Centre & Event Rooms (1)
Questions & Answers
Ask a question
Supersmiffy
13 June 2017|
AnswerShow all 3 answers
Response from EssexBound123 | Reviewed this property |
Yes we paid tax. We only had breakfast mainly because we did not want to get restricted or tied to the hotel when there are so many good restaurants around Marrakesh. Half board usually has your room of course, breakfast and... More
1
Vote
Mussa P
29 March 2017|
AnswerShow all 4 answers
Response from Tanweerazam K | Reviewed this property |
They have a small fridge. You will have to ask for the iron but they will ask for it back as there are very few irons and ones that work properly. There is a shower and bathtub. Breakfast consists of sausages, eggs, tomato... More
0
Votes
salma m
14 February 2017|
AnswerShow all 3 answers
Response from RoyalMirageDeluxe1 | Property representative |
Greatings from Royal Mirage Deluxe Marrakech, The Jamma lFna Market is 10 min walk and 5 min drive from the hotel. There is a bath and hairdryer in every single room as per your request Looking forward to welcoming you... More
1
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Room Tips
"Sunshine on room balconies, for those private relaxing moments, is either limited to short periods or non..."
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"Opt for a better room, the suites look lavish and you get better treatment from staff."
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"Don't get a room above the nightclub at the front. Make sure you check."
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"As I have said choose a room away from the Hotel Night Club."
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