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El Fenn

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826 Reviews from our TripAdvisor Community

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Showing 702: English reviews
London, United Kingdom
Level Contributor
29 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
Reviewed 5 days ago NEW via mobile

Popped in yesterday for a cocktail on the roof terrace, what a fab experience. We were allowed entrance to the boutique although not able to purchase as the person who ran it was off. However, having seen the prices it really made no difference, whilst beautifully curated im not sure who would shop there. A gorgeous room with restaurant tables... More 

Helpful?
1 Thank joanne g
London, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 6 days ago NEW via mobile

My first time in Marrakech and definitely won't be the last. El Fenn it's absolutely beautiful and EVERYONE working there super friendly. We recommend to take a day trip and visit Saida, a berber young lady which will cook for you and show you their life style while seat in their garden(basically the whole mountain in front of the river).

Helpful?
Thank Pormartin
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 6 days ago NEW

El Fenn is an idyll of colour and calm in an incredible location. Around every corner lies another sanctuary, serviced by staff who are incredibly warm and welcoming. I highly recommend a stay at El Fenn in Winter or Spring.

Helpful?
1 Thank Tom P
Sydney, Australia
Level Contributor
33 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 1 week ago

Amazing place! Loved how helpful the staff were! I felt like they would go to any lengths to respond to your requests! They upgraded me to a suite when I had issues with having to wait for staff to escort me from the annexe! I'm very independent! Thanks to Hamoda for being patient with me! Looking forward to a return... More 

Helpful?
2 Thank Christine0101
Louise20001, Guest Relations Manager at El Fenn, responded to this review

Thank you for your wonderful review. We are so pleased that you enjoyed everything Moroccan and everything El Fenn, it was our pleasure to host you. Hamoda and the rest of the team will always do their utmost to ensure that guests get everything that will make their stay with us as perfect as possible. We all very much hope... More 

London, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 2 weeks ago

This place is absolutely wonderful. Every room is unique, elegant and interesting. The team couldn't be more friendly and helpful. It has great food and a fun and friendly atmosphere. I would live there if I could.

Helpful?
1 Thank Hwsells
Louise20001, Guest Relations Manager at El Fenn, responded to this review

Thanks for this really great review, So pleased you had such a great stay that you actually want to live here, could there be more of a compliment?! Even if you decide not to live at El Fenn permanently :-) we will be more than happy for you to consider it your home from home in Marrakech and to become... More 

Los Angeles, California
Level Contributor
20 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 3 weeks ago

I had extremely high expectations for El Fenn and I have to say this place exceeded them. El Fenn is inside the Medina, which is the old part of Marrakech. Most cars can't drive into the narrow streets so our driver dropped us off across the street in a transit area. A hotel attendant quickly came out to greet us,... More 

Helpful?
Thank illsaygiselle
Louise20001, Guest Relations Manager at El Fenn, responded to this review

Thank you for this wonderful review, We are so happy that you enjoyed your stay with us so much. To know that the El Fenn team really looked after you and that you shared that with the world, really makes our day to read! More than anything, we are delighted that El Fenn exceeded your expectations. This is the best... More 

London
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 3 weeks ago

My wife and I have just returned from four days in the superbly elegant El Fenn riad. We were there with close friends who had taken over the hotel for their wedding. Everything about this place is beautiful - our room was an amazing combination of modern and traditional and the courtyards, roof terrace and other common areas sublime. Add... More 

Helpful?
Thank SiriuslyOz
Louise20001, Guest Relations Manager at El Fenn, responded to this review

Thank you for your fantastic review.. We love it when any guests enjoy their stay with us, but its particularly special when guests come to attend a wedding of people they love and that El Fenn enhances the whole wedding excitement. Our team all love what they do, so every time we receive a mention on Trip Advisor, we are... More 

London, United Kingdom
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 3 weeks ago

I have just had the pleasure of staying in El Fenn for 4 nights whilst attending a wedding…..it was a magical experience. You couldn't ask for a more beautiful place to attend a wedding. The rooms were luxurious and each individually decorated with enormous style. The staff were helpful and always friendly and the food and service outstanding. There is... More 

Helpful?
1 Thank Jacqui T
Louise20001, Guest Relations Manager at El Fenn, responded to this review

Dear Jacqui T, Thank you for your lovely review. It was a great pleasure to host you and we agree that the wedding you attended was very special. We are so pleased that you loved so many things about your stay and very much look forward to your return. Thank you for taking the time to spread the word. Warm... More 

Paris, France
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 3 weeks ago via mobile

We are so sad to be leaving El Fenn where we held the most incredible wedding. We occupied the entire hotel for 2 days with all our friends and family. We stayed for a week. All of the staff went above and beyond to create the most magical, memorable, stunning and without doubt faultless celebration. Maria is simply the nicest... More 

Helpful?
3 Thank legalbazzer
Louise20001, Guest Relations Manager at El Fenn, responded to this review

Dear legalbazzer, It was an absolute joy to host you and your wedding party and we are over the moon that you enjoyed your special week so much. Your friends and family were a delight to host and Maria very much enjoyed planning your special day. We sincerely apologise for any errors in apportioning the drinks bills, as you say,... More 

Marrakech, Morocco
1 review
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 4 weeks ago

I am leaving El Fenn tomorrow and while the food staff and amenities are all fine and well worthy of another visit, the office does not seem to have systems in place to keep track of bills. I visited with a wedding group of about 70 and while no complaints during the stay were ever mentioned many seem to have... More 

Helpful?
8 Thank jbarrie2016

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Concierge
  • Multilingual Staff
  • Shuttle Bus Service
  • Meeting Rooms
  • Laundry Service
Official Description (provided by the hotel)
Special Offer From 11/05/ 2016 to 31/08/2016 DIRECT BOOKING OFFER We assure that you'll always get the best rate available when you book directly with us. Whether you book online or by email, our team are on hand to answer all your questions from pre-booking to check-in and even after you're gone. With 20 individually styled rooms and suites, a four-bedroom private riad, 3 swimming pools and its own hammam spa, El Fenn is a unique boutique hotel combining grandeur and historic architecture with hideaway nooks, terraces and gardens - making it the most peaceful place from which to enjoy Africa's most exotic city.Our story began with two friends on the hunt for a small riad to buy as a holiday home. It was 2002 when Vanessa Branson and Howell James walked into the almost ruined courtyard of one of Marrakech's formerly great private homes. Nearing dusk and with the sound of the muezzin's call to prayer echoing in the air, they instantly fell in love with the atmospheric house which was being sold with three smaller neighbouring homes. They soon realised that their holiday home was going to become so much more.At the time, only a handful of Marrakech's riads had been converted to small hotels and Vanessa and Howell knew they wanted to open a place offering something different - a home from home retreat that combined great food and service with the spirit of the building's past and a contemporary decorative twist. During a two-year renovation, local craftsman used traditional techniques to breathe new life into the building. Polished lime plastering was used in a rainbow of colours to create walls, baths and bed frames, original tiling was renovated and carved cedar ceilings restored. Retro furniture sourced from local flea markets was combined with one-off bespoke pieces to create a unique interior. ... more   less 

Additional Information about El Fenn

Address: Derb Moullay Abdullah Ben Hezzian | Bab el Ksour, Medina, Marrakech, Morocco
Region: Morocco > Marrakech-Tensift-El Haouz Region > Marrakech
Price Range: €183 - €550 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — El Fenn 4.5*
Number of rooms: 20
Reservation Options:
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Also Known As:
Riad El Fenn Marrakech
Riad El Fenn Hotel Marrakech
Hotel Style:
#15 Business Hotel in Marrakech
#16 Family Hotel in Marrakech
#28 Spa Hotel in Marrakech
#30 Romantic Hotel in Marrakech
#31 Luxury Hotel in Marrakech
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Questions & Answers

Here's what travellers have asked, with answers from El Fenn staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Try room 21.”
  • This is just the bedroom of our suite!
 of 5 bubbles SiriuslyOz, 9 Nov 2016 | Read review
“Higher rooms are quieter”
 of 5 bubbles 492jacquit, 9 Nov 2016 | Read review
“If you cannot get a room in the main building, make sure Hamoud is in the Annex to assist you.”
 of 5 bubbles Alfredo8074, 30 Oct 2016 | Read review
“Many rms face courtyards and have no windows other than courtyard facing so it's light or privacy........like most riads”
 of 5 bubbles rivey2016, 29 Oct 2016 | Read review
“Ground floor room #2,,,,the best !”
 of 5 bubbles ShaneF772, 15 Sep 2016 | Read review
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