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El Fenn

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845 Reviews from our TripAdvisor Community

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Showing 716: English reviews
Zurich, Switzerland
Reviewed yesterday NEWvia mobile

While our visit coincided with no room at the inn, we were at least able to savour Riad El Fenn's excellent dining facilities. Indeed, two visits on one day, the first for lunch and then later for supper, are a fair testament to our very favourable impressions. The food was fresh and exquisitely cooked and was washed down with very...

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Helpful?
Thank Timothy H
New York City, New York
Reviewed 1 week ago

After my second visit to Marrakech and after my second stay at El Fenn, I can happily say there isn't a place in the city I rather stay in. I have visited many of them during my stay only to find out El Fen is truly the perfect balance of intimate and grand, approachable yet glamorous and personal yet private....

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Thank worldofT
Louise20001, Guest Relations Manager at El Fenn, responded to this review

Thank you for your positive and charming review! It was wonderful to welcome you back and we are delighted that you felt so much at home with us. Just as you can't wait to come back, we can't wait to see you back at El Fenn Wishing you a fabulous 2017 and hope to see you back in your Marrakech...

The Hague, The Netherlands
Reviewed 1 week ago via mobile

El Fenn is an oasis of rest and luxury in the crowded Medina offering a variety of grand and odd rooms in an environment suggesting luxury and service. In fact the enthusiasm of the visitors may have led the star to believe great service and good food are a given, and not a goal to be achieved. There is ample...

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Thank TheHappyCamper2013
Los Angeles, California
Reviewed 1 week ago

El Fenn is lovely. On checkin they offer a tour of the Riad with a brief history and explanation of why the Riad has been renovated as it is. El Fenn definitely has charm and character that are out of the ordinary. The art work is both grand and eye catching. The roof top area for meals is most enjoyable....

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Thank kim r
Louise20001, Guest Relations Manager at El Fenn, responded to this review

Thank you for your review. We are really glad that you enjoyed your stay at El Fenn and thank you for your compliments. Despite being located in the medina, the essence of El fenn is often described as an oasis away from the hustle and bustle, but its accessibility to the medina has always been noted as a plus. As...

New York City, New York
Reviewed 2 weeks ago

I spent the most lovely week at El Fenn over New Year's. One word––heaven! Every room is exquisite and unique. Think wildly comfortable beds, gorgeous linens, world class artwork (Vanessa Branson is a co-owner after all). The staff are so kind and helpful, booking guides for day trips, cars or taxis when needed, offering great recommendations for local culinary delights....

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Thank Kim F
Louise20001, Guest Relations Manager at El Fenn, responded to this review

Thank you for this wonderful review. It was a great pleasure to host you. It's always great to read reviews from guests who have taken in every detail (& loved them). The art collection is indeed very much part of the spirit of El Fenn and we are so glad that you enjoyed being around it as much as you...

Melbourne
Reviewed 2 weeks ago via mobile

Stayed for 6 nights and absolutely loved everything about El Fenn. It is a magical place in a great location within the medina. A hidden gem. Stunning rooftop views and all staff were soo professional and fantastic. I can't remember all their names but belaid was very helpful as was everyone in reception and the gentlemen in the shop where...

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Thank karen v
Louise20001, Guest Relations Manager at El Fenn, responded to this review

Thank you for this stunning review. The whole team were delighted to read your compliments about them, it really gives us all a boost! We are pleased you arrived home safely with the goodies you bought and hope that your dreaming of returning becomes a reality as soon as possible, as it was a pleasure to host you. Happy New...

London
Reviewed 2 weeks ago

This is some hotel - hand crafted with exquisite care, an oasis of understated chic behind closed doors in the medina, modern luxury wrapped around informal service and first name friendliness. Even if you can't afford to stay, I strongly suggest having a drink on the roof terrace which is one of the world's best places to hang out, stare...

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Thank MrDemandingLondon
Louise20001, Guest Relations Manager at El Fenn, responded to this review

Thank you very much for this charming review. We appreciate your kid words and are very pleased that you enjoyed your stay with us. The roof terrace restaurant is indeed a great place to enjoy breakfast, lunch or dinner. As you quite rightly said, outside diners are most welcome too. We also have the restaurant area located within our concept...

Austin, Texas
Reviewed 2 weeks ago

We stayed at El Fenn during the UN Climate Conference in Marrakesh. Our room was in the Little Sister Annex in the 2 bedroom suite. It was a wonderful experience. Hamode was like a personal host, going above and beyond in every way to make our experience exceptional. When he took us for a tour of the property, he said...

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Thank KImberly_and_V
Louise20001, Guest Relations Manager at El Fenn, responded to this review

Thank you for this great review. We are so pleased you had a wonderful experience during your stay. November is an ideal time to be here, this is so true. Our little sister riad is a very unique private accommodation for an exclusive experience, located a few minutes walk from our main building. We hope you will be returning not...

Noordwijk, The Netherlands
Reviewed 2 weeks ago via mobile

My partner and I enjoyed 5 nights at El Fenn, really a beautiful setting with so much attention to detail. We stayed in room 14, right by the heated pool and having an enormous copper bathtub. Super cool tool. From a practical perspective it's very dark in the room and bathroom and the shower temperature fluctuated terribly, but put that...

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Thank Renee Y
Louise20001, Guest Relations Manager at El Fenn, responded to this review

Thank you very much for taking the time to write a review. It was a great pleasure to host you. Room 14 is indeed fabulous and we are so pleased the team made your new year special. We agree that it was a great new years eve party, we all thoroughly enjoyed seeing our guests having such a good time....

Paris, France
Reviewed 3 weeks ago

We love El Fenn. We wouldn't dream of staying anywhere else. It is ideally located. It is beautiful and stylish. Everything is in good taste, nothing hurts the eye. The roof terrace is amazing. The service is perfect. It is chic and cosy all at once. It feels like home.

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Thank phmenager
Louise20001, Guest Relations Manager at El Fenn, responded to this review

What a wonderful review, Thank you ! We are delighted that you "wouldn't dream" of staying anywhere else in Marrakech. More than anything, we are so happy that you say it "feels like home", that is the most important thing of all for all of us here! We look forward to you coming back to your "home from home" in...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Spa
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Concierge
  • Multilingual Staff
  • Shuttle Bus Service
  • Meeting Rooms
  • Laundry Service
Official Description (provided by the hotel)
Special Offer From 11/05/ 2016 to 31/08/2016 DIRECT BOOKING OFFER We assure that you'll always get the best rate available when you book directly with us. Whether you book online or by email, our team are on hand to answer all your questions from pre-booking to check-in and even after you're gone. With 20 individually styled rooms and suites, a four-bedroom private riad, 3 swimming pools and its own hammam spa, El Fenn is a unique boutique hotel combining grandeur and historic architecture with hideaway nooks, terraces and gardens - making it the most peaceful place from which to enjoy Africa's most exotic city.Our story began with two friends on the hunt for a small riad to buy as a holiday home. It was 2002 when Vanessa Branson and Howell James walked into the almost ruined courtyard of one of Marrakech's formerly great private homes. Nearing dusk and with the sound of the muezzin's call to prayer echoing in the air, they instantly fell in love with the atmospheric house which was being sold with three smaller neighbouring homes. They soon realised that their holiday home was going to become so much more.At the time, only a handful of Marrakech's riads had been converted to small hotels and Vanessa and Howell knew they wanted to open a place offering something different - a home from home retreat that combined great food and service with the spirit of the building's past and a contemporary decorative twist. During a two-year renovation, local craftsman used traditional techniques to breathe new life into the building. Polished lime plastering was used in a rainbow of colours to create walls, baths and bed frames, original tiling was renovated and carved cedar ceilings restored. Retro furniture sourced from local flea markets was combined with one-off bespoke pieces to create a unique interior. ... more   less 

Additional Information about El Fenn

Address: Derb Moullay Abdullah Ben Hezzian | Bab el Ksour, Medina, Marrakech, Morocco
Region: Morocco > Marrakech-Tensift-El Haouz Region > Marrakech
Price Range: €178 - €468 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — El Fenn 4.5*
Number of rooms: 20
Reservation Options:
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Also Known As:
Riad El Fenn Marrakech
Riad El Fenn Hotel Marrakech
Hotel Style:
#15 Business Hotel in Marrakech
#16 Family Hotel in Marrakech
#26 Spa Hotel in Marrakech
#30 Romantic Hotel in Marrakech
#31 Luxury Hotel in Marrakech
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Questions & Answers

Here's what travellers have asked, with answers from El Fenn staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Go big! The bigger suites are worth the extra dollars.”
 of 5 bubbles worldofT, 11 Jan 2017 | Read review
“Each room is unique in it's own way and has special features.”
  • The incredible marble soaking tub in room 3
 of 5 bubbles KimF150, 5 Jan 2017 | Read review
“We loved the 2 bedroom suite in the annexe because it had a separate bathroom for privacy.”
 of 5 bubbles KImberly_and_V, 3 Jan 2017 | Read review
“In some rooms bathroom and toilet do not offer any privacy (not even a curtain) Only the 'very large rooms' have a minibar”
 of 5 bubbles phmenager, 29 Dec 2016 | Read review
“Great! With potential to be amazing”
 of 5 bubbles skularatne, 28 Dec 2016 | Read review
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