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Diwane Hotel

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Diwane Hotel
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944 Reviews from our TripAdvisor Community

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Showing 556: English reviews
Cambridge, United Kingdom
Reviewed 11 December 2016

Review collected in partnership with Amoma.com
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Helpful?
Thank TWS118
Reviewed 28 November 2016 via mobile

The worst hotel I have ever stayed in. Firstly they did not have a single clean room. Next every room they took us to need work doing. It's a very old building and they have not looked after it. There was cracks in the walls. The paint was scrapped off the bath. Rats were running around the pool and restaurant...

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Helpful?
Thank Bisike A
DiwaneGuestRelation, Guest Relations Manager at Diwane Hotel, responded to this review

Dear Bisike A, Thank you for taking the time to share your feedback following your experience at the Diwane Hotel & Spa Marrakesh. I'm very disappointed to read about your deep dissatisfaction. I checked with the receptionist that took care of your check in. He offered you many clean rooms to visit, but none of them satisfied you. He even...

Vienna, Austria
Reviewed 2 November 2016

the hotel is in the centre of marrakech ,the service is great .The whole crew is friendly from the concierge to the reception workers especially Amina avery sweat marocan reseptionist that was as well as all very helfull and friendly and not to forget the great breakfast and the friendly garsons.

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Thank samar s
Reviewed 24 October 2016 via mobile

Stayed here for one week. Our room was in need of decorating but was clean. Beds comfy and shower was excellent. Maid came every day , food was good choice in evening was impressive, pool area was very clean and staff friendly aswell, it's an ideal place to stay when visiting as central for many things,wasn't busy when we were...

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Thank Elaine O
Reviewed 24 October 2016 via mobile

loved our stay in this hotel. Really good location to get everywhere, number 1 bus just outside the hotel to get to the main market also most of the staff where lovely. About 10/15 min walk from the train station incase you fancied a train journey to Casablanca like we did well worth the 4 hour traval.

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2Thank Farhana K
Chelmsford, United Kingdom
Reviewed 4 October 2016

I made a last minute booking as I needed to get away. This hotel was a great choice and very reasonably priced. Ok so it's not the most modern of hotels and could probably do with a lick of paint here and there but the staff were wonderful and couldn't do enough to help. The food was great but if...

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1Thank 42Suzie_90
Truro, United Kingdom
Reviewed 1 October 2016 via mobile

This was my second stay at this lovely hotel. Ideally situated, very clean and comfortable. The staff were extremely helpful. We were a family group of 10 and we were surprised to discover that the open top tourist bus had ceased operating. The receptionist suggested we booked a private VIP minibus. This we did and our driver took us everywhere...

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Thank Clare P
Truro, United Kingdom
Reviewed 30 September 2016 via mobile

I stayed here for 3 nights in September with my family! The hotel reception, pool and restaurant were stunning! Rooms and hotel were always clean and we were provided with fresh towels and sheets daily! Fantastic exchange rate at the hotel. All staff were incredibly helpful and full of information. We had planned to do the open top bus tour...

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3Thank CaraLee_98
Reviewed 27 September 2016 via mobile

They have a nice hotel, however the rooms are not like the rest of the hotel, they could be better and more comfortable (we found only two plug working well in the room, an one of them was in the bathroom). But the hotel is very nice, maybe the others rooms are too. Finally, the pool was ok but there...

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Thank Yasin N
A TripAdvisor Member
2 reviews
2 helpful votes
Reviewed 24 September 2016 via mobile

While the hotel itself is nice and the facilities are good, the staff are terrible. Their advice was consistently subpar. When we asked for a restaurant between 120-150 dirhams, they recommended one more than double that. The taxi driver gave us better information. On the same night, the restaurant we booked through them turned out to be in a dodgy...

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1Thank A TripAdvisor Member

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Spa
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Airport Transportation
  • Concierge
  • Multilingual Staff
  • Meeting Rooms
Official Description (provided by the hotel)
Recently built, our four star establishment welcomes you with its typically Moroccan decoration. Its warm lines and colours, mixing Zellige Fassi, marble and mosaics, offer to the traveler a haven of peace, combining oriental charm, great comfort and wellness. The kindness of the personnel welcome you as well as the delicate smell of the mint tea which is offered to you upon your arrival already launches you in a feeling of relaxation. Your stay will be unforgettable. ... more   less 

Additional Information about Diwane Hotel

Address: 24 rue Yougoslavie | Guéliz, Marrakech 40000, Morocco
Region: Morocco > Marrakech-Tensift-El Haouz Region > Marrakech
Price Range: €43 - €78 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Diwane Hotel 4*
Number of rooms: 116
Reservation Options:
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Also Known As:
Diwane Hotel Marrakech
Hotel Style:
#48 Business Hotel in Marrakech
#89 Spa Hotel in Marrakech
#106 Luxury Hotel in Marrakech
#183 Romantic Hotel in Marrakech
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Questions & Answers

Here's what travellers have asked, with answers from Diwane Hotel staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“we had top floor, pool side which was sunny all day on the balcony”
 of 5 bubbles katenmuis, 20 Feb 2017 | Read review
“quiet rooms over look the pool area”
 of 5 bubbles 957stephenh, 19 Feb 2017 | Read review
“Remember Marrakech gets very cold at night so take layers as we needed them.”
 of 5 bubbles Sunsetgazer, 2 Feb 2017 | Read review
“Go for a room overlooking the pool. Avoid rooms on the street sides”
 of 5 bubbles hamman1, 3 Jan 2017 | Read review
“we had a room on the fifth floor and it seemed the higher up the rooms the lower the level of service - the landings on the lower floors had sofas with candles and rose petals on coffee tables but the top floor was very dark with no candles or rose petals (still had sofas though). There is a lift so no problem which ever floor you have. ”
 of 5 bubbles TWS118, 11 Dec 2016 | Read review
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