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Palmeraie Palace

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#126 of 512 Hotels in Marrakech
Certificate of Excellence
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1,102 Reviews from our TripAdvisor Community

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Showing 441: English reviews
London
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 27 October 2016 via mobile

Room large and comfortable. Hairdryer cut on and off - reception report that it is not for styling just a rough dry! Food was fantastic - Italian and Asian restaurants particularly good. All inclusive get a different menu to the regular guests which is limited. All reluctant to give more than a glass of wine at a time - presumably... More 

Helpful?
Thank SabianJ
Palmeraie_Resorts, In Charge of Quality & E-Reputation at Palmeraie Palace, responded to this review

Dear Sabian, We did read your candid feedback about your stay at Palmeraie palace and regret that it was not up to your expectations in terms of support of our teams. Grace to your remarks we are now in the ability to fix these worries in order to offer you a service closer to your standards. We took note of... More 

Armonk
Level Contributor
336 reviews
84 hotel reviews
common_n_hotel_reviews_1bd8 151 helpful votes
Reviewed 25 October 2016

I spent a week at the hotel and am really sorry to not be able to give them a better review. The hotel is gorgeous - really looks like a palace; has a lovely pool and a great spa. The staff are friendly and eager to help. And the rooms are lovely - at least some of them... they come... More 

Helpful?
Thank orrdin
Palmeraie_Resorts, In Charge of Quality & E-Reputation at Palmeraie Palace, responded to this review

Dear Orrdin, Thanks you for taking the time to leave your feedback following your recent stay at Palmeraie palace. We take note of your impressions, and I regret that it was not your hopes, We are in the ability to solve these mistakes in order to offer an adequate serving your expectations during your next stay. Thank you for your... More 

Rabat, Morocco
1 review
Reviewed 23 October 2016

I stayed in the hotel for a conference and wan't all that impressed to begin with. The grounds are fine but the hotel's interior looks quite shabby and far more commercialized than many of the small beautiful hotels you can find in Morocco. It is also far away from the city center and a completely inauthentic resort/conference center environment. You... More 

Helpful?
Thank lilafwade
Palmeraie_Resorts, In Charge of Quality & E-Reputation at Palmeraie Palace, responded to this review

Dear Lilafwade, Thank you for sharing your feedback following your recent stay with us. It is with deep regret that we read about the unsatisfactory experience you had with us which is not representative at all of the quality of our service levels. Please be assured that we have taken note of your comments and proceeded to improve our services... More 

Berkhamsted, United Kingdom
Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 20 October 2016 via mobile

Well, where shall I start. I'm now sat at The Pullman resort 5km's down the road after a terrible first 2 days of our family holiday. Luckily we booked with BA holidays so they refunded us the remaining 5 nights and we booked ourselves into The Pullman for almost the same price (£120 more) but added benefit of all inclusive.... More 

Helpful?
Thank veraverriding
Palmeraie_Resorts, In Charge of Quality & E-Reputation at Palmeraie Palace, responded to this review

Dear Veraverriding, We did read your candid feedback about your stay at Palmeraie palace and regret that it was not up to your expectations in terms of support of our teams. Grace to your remarks we are now in the ability to fix these worries in order to offer you a service closer to your standards. We took note of... More 

1 review
Reviewed 10 October 2016 via mobile

It had almost everything you could want from a hotel. Kind and professional in every aspect. Tastefully furnished and decorated. Special thanks to M.ADIL who made sure we felt very welcomed. Well done for an excellent staff and top client service. Our stay was very nice. We recommend it

Helpful?
Thank Tady-mia
Palmeraie_Resorts, In Charge of Quality & E-Reputation at Palmeraie Palace, responded to this review

Dear Tady-mia, Thank you for your comments regarding your stay at the Palmeraie Palace it is with great pleasure that we receive your compliments. Also, we will certainly share your comments with all employees. Your satisfaction is the best reward for our staff works every day to provide you a service closer to your standards. We hope to see you... More 

Paris, Ile-de-France, France
Level Contributor
99 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
Reviewed 7 October 2016 via mobile

I had to book my trip to Marrakech at the very last minute and I really didn't secure a good room. Yet, when I arrived at the hotel I was surprised by the amazing decor of the hotel, the kindness of the staff and the quality of the property. While I was checking in, I was offered a nice mint... More 

Helpful?
1 Thank Anne V
Palmeraie_Resorts, In Charge of Quality & E-Reputation at Palmeraie Palace, responded to this review

Dear Anne, Thank you for taking the time to share the experience of staying at the Palmeraie palace Marrakech, Your satisfaction is our greatest reward and we were delighted to read your comments on our hotel. We are delighted to know that you enjoyed the quality of our services and rooms, and you spent a wonderful stay in our hotel,... More 

2 reviews
Reviewed 25 September 2016 via mobile

After several visits the last couple of years, which always offered a good balance of quality and price, something has changed. Breakfast is a disaster, the pool area is packed with seats and the pool is not so clean anymore and, on top, I got a food poisoning after been eating in their Asian restaurant. The spa was OK. Seems... More 

Helpful?
Thank Sara J
Palmeraie_Resorts, In Charge of Quality & E-Reputation at Palmeraie Palace, responded to this review

Dear Sara, Thank you for taking the time to leave your feedback following your recent stay at palmeraie palace. Your kind feedback which is genuinely appreciated as we use this to review what improvements we can make to our product and service. We have read and understood your thoughts and regret that they were not up to your expectations, your... More 

Almeria, Spain
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 22 September 2016

I'll start by saying the hotel was very nice and the room was perfect. On arrival at the airport my wife and I had arranged for the hotel to collect us. It didn't turn up, and we had to catch a very expensive taxi. When checking in the hotel demanded a further 7 Euros per night extra for what they... More 

Review collected in partnership with Galahotels.com

Helpful?
Thank AMP1963
Palmeraie_Resorts, In Charge of Quality & E-Reputation at Palmeraie Palace, responded to this review

Dear AMP, We Did read your candid feedback about your stay at Palmeraie palace and regret That It Was not up to your expectations in terms of supporting of our teams. Thanks to your remarks we are now in the Ability to fix thesis worries in order to offer you a services closer to your standards. We Took notes of... More 

1 review
Reviewed 20 September 2016

Despite a few misunderstandings initially on arrival we had amazing service from the staff, wanting to ensure we had a great holiday! A particular mention to the pool staff, Khalid at breakfast and Tarik on reception who went out of their way for us! We had fun and enjoyed our break

Helpful?
Thank Susan R
Palmeraie_Resorts, In Charge of Quality & E-Reputation at Palmeraie Palace, responded to this review

Dear Susan, Thank you for your comments regarding your stay at the Palmeraie palace it is with great pleasure that we receive your compliments. Also, we will certainly share your comments with all employees. Your satisfaction is the best reward for our staff works every day to provide you a service closer to your standards. We hope to welcome you... More 

Dubai, United Arab Emirates
Level Contributor
76 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed 19 September 2016 via mobile

Presently in this hotel, it looks marvelous with all the palm trees. The rooms are cozy but oldish, The rooms are clean, however, the breakfast was a drama, it looked more like a cafeteria, The service in that cafeteria was really up to that level!!! And it looked precisely Like a cafeteria. I am very disappointed on this topic. Cheap... More 

Helpful?
Thank searcheangel

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Free Parking
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Bar/Lounge
  • Golf course
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Smoking rooms available
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Palmeraie Resort's beating heart and flagship, the famous Palmeraie Palace is a hotel featuring traditional Moroccan architecture. Rewarded as Africa's best golf course, the hotel's golf course has won the World Travel Awards for 5 consecutive years (from 2006 to 2010). In 2014, the Palmeraie Palace has received the award as Morocco's Best Golf Hotel by the World Golf Awards. Surrounded by landscaped gardens and swimming pools, within easy reach of many restaurants and other entertainments, Palmeraie Palace is a touristic destination on its own. Just a few minutes away from central Marrakech, this charming hidden oasis is a promise for a refreshing and relaxing stay. ... more   less 

Additional Information about Palmeraie Palace

Address: Circuit de la Palmeraie, Marrakech 40000, Morocco
Region: Morocco > Marrakech-Tensift-El Haouz Region > Marrakech
Price Range: €95 - €193 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Palmeraie Palace 5*
Number of rooms: 314
Reservation Options:
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Also Known As:
Palmeraie Golf Palace Hotel Marrakech
Palmeraie Golf Palace And Resort
Palmeraie Hotel Palace
Hotel Style:
#24 Business Hotel in Marrakech
#69 Spa Hotel in Marrakech
#84 Luxury Hotel in Marrakech
#144 Family Hotel in Marrakech
#187 Romantic Hotel in Marrakech
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Questions & Answers

Here's what travellers have asked, with answers from Palmeraie Palace staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“the rooms are nice designed and the shape is nice too....only a bit aged..”
 of 5 bubbles Capucine00, 3 Nov 2016 | Read review
“The hotel will do it's best to move you if you are unhappy with your room”
 of 5 bubbles I8118NMsusanr, 20 Sep 2016 | Read review
“Chooose rooms overlooking the pool as it gives a nice view especially at dusk.”
 of 5 bubbles Chris1Londond, 6 Sep 2016 | Read review
“We asked for an upgrade and it was given, no problem.”
 of 5 bubbles PPeturs, 21 Jun 2016 | Read review
“Best everything”
 of 5 bubbles gabilaf, 15 May 2016 | Read review
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