We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers: Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
starting from the professional , quick and efficient service with high standards, amazing atmosphere with incredible smell that I admire fleur d oranger it blowes your mind in the lobby .
My first crash it's in the reception the receptionists without exceptions are smily prof...More
Upon arrival we were sat down and were given wet towels to freshen up. We were then served mint tea and some local snacks. We were then checked in and promptly showed to our room.
Our room was very spacious and modern. I had taken...More
2 Thank DreamsAhmed
Response from BENKIRANE A, General Manager at Sofitel Marrakech Lounge and SpaResponded 23 March 2018
First of all, I want to thank you for taking the time to write to us.
We are glad that you enjoyed your stay in Sofitel Marrakech
We hope to welcome you back to our establishment sooner.
We stayed here for 3 nights as a large touring group. We arrived at night and the hotel looked fantastic lit up. The negative is that the hotel sprawls over a large site so corridors go forever and it takes some time to get to...More
I booked the suite at the hotel. The room was extremely nice however the service throughout my stay was extremely disappointing. Toiletries were not refreshed, laundry bags were not replaced, on one of the days the do not disturb sign was removed and never came...More
I travel quite a bit and I have stayed in a least 10 marrakech propreties of the same caliber, this is the best! location-wise, amenities and service wise.
During checkin, a lovely receptionist that I would like to recognize, Chaimaa saw that my wife was...More